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3 - 7 years
5 - 9 Lacs
Pune
Work from Office
Primary Skill :An experienced Infrastructure Shift Lead to oversee the daily operations of our organization's infrastructure domain during their assigned Shift The candidate will be responsible for ensuring the availability, performance, and security of our organization's infrastructure systems, including servers, storage, and network devices.The Infrastructure Shift Lead will also be responsible for leading a team of infrastructure engineers and administrators and providing technical guidance and support. Secondary Skill :NA Position Specific duties :Oversee the daily operations of the infrastructure domain during the assigned shift, including monitoring system alerts, analyzing system performance metrics, and troubleshooting and resolving infrastructure issues. Lead a team of infrastructure engineers and administrators, providing technical guidance and support to ensure timely issue resolution and adherence to IT policies and procedures. Collaborate with Infra Product teams to ensure seamless integration of infrastructure systems with other IT systems and applications. Ensure compliance with IT security policies and procedures, including vulnerability assessments and patch management. Develop and maintain documentation related to infrastructure systems, including standard operating procedures and troubleshooting guides. Participate in the development and implementation of infrastructure projects, including upgrades, migrations, and new system implementations. Maintain accurate records of incidents and service requests, including tracking and reporting of system availability and performance metrics. Provide technical support and guidance to end-users and stakeholders, including incident management and problem resolution. Stay up-to-date with emerging technologies and industry best practices to provide recommendations for infrastructure improvements. This is a full-time position with rotating shifts, including weekends and holidays. The Infrastructure Shift Lead may be required to work outside regular office hours to perform maintenance or upgrade activities that may impact system availability. The Infrastructure Shift Lead may be required to participate in an on-call rotation to provide after-hours support in case of system emergencies. Required skill :At least 8 years of experience in infrastructure support, administration, or engineering. Proven experience in working with a team of infrastructure engineers and administrators. Strong technical knowledge of infrastructure systems, including servers, storage, and network devices. Experience in managing and maintaining virtualization platforms, such as VMware , Hyper-V or Nutanix . Knowledge of IT security policies and procedures, including vulnerability assessments and patch management. Familiarity with ITIL frameworks and best practices. Strong analytical and problem-solving skills, with the ability to identify, diagnose, and resolve complex infrastructure issues. Excellent communication and interpersonal skills, with the ability to interact with technical and non-technical stakeholders. Ability to work in a fast-paced, high-pressure environment, and handle multiple priorities. Desired Experience :Cisco Neworking Certifcations like CCNA , CCNP Knowledge & certifications around Linux , Windows , Storage and Virtualization would be beneficial to succeed in this role Education :Bachelors degree in Computer Science, Engineering, or Information Technology discipline or equivalent experience.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role :Technology OpS Support Practitioner Project Role Description :Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills :Vmware Virtualization Administration Good to have skills :NA Minimum 5 year(s) of experience is required Educational Qualification :Graduated Job Summary1.Installing and Configuring ESXi 6.x ,7.x and 8.x 2.Installing and configuring vCenter 6.x ,7.x and 8.x 3.ESXi Commission and Decommission4.ESXi/vCenter License Management 5.ESXi Patching, Firmware and BIOS upgrade, Major version upgrade.( like ESXi 7.0 to 8.0)6.vCenter patching and Major version upgrade 7.ESXi Certificate and vCenter Cert management8.Creating Storage connectivity from ESXI to Storage 9.Create datastore in cluster/Add storage ESXi.10.Configure Distributed/Stand Switch for ESXi or cluster.11.Create Kernel(Management, storage, vMotion) and Virtual Machine Port group12.Cluster config-Configure HA and DRS, Host affinity rules if needed, Enhanced vMotion for different CPU family hypervisor.13.Configure System Config (Sysconfig) to into any External Storage location(NFS, or LUN)14.Alarm Definition and SNMP Receiver configuration in vCenter 15.Access Management to vCenter and ESXi16.Good Understanding VSAN and NSX-T17.Worked on Site Recovery Manager.18.Sound Knowledge on HCI product like Nutanix, VxRail19.Capacity and forecasting- Any Tools vReazile Orchestrator20.Basic Knowledge on Netapp, EMC and HP storage production21.Good Knowledge on ESXi and Networking and Storage Connectivity.22.Having hands on esxcli and ESXi commands.23.Good Knowledge on Vmware PowerCLI 24.Hardware replacement.25.Power Maintenance.26.Depth knowledge on HP Enclosure /HP Onboard Administrator/Virtual Connect configuration and troubleshooting.27.Good Knowledge on Leveno hardware28.Good knowledge UCS domain, Chassis, and blades Management.29.Good Fabric Interconnect and Layer 3 switch connectivity.Key Responsibilities1.In depth knowledge on Vmware Administration. 2.Experience of managing multiple versions ESXi/vCenters.3.Good Knowledge on Cisco UCS administration 4.Good Troubleshooting Skills5.Good interpersonal, written, and oral communication skills.6.Technical documentation skills.7.Able to prioritize and execute tasks in a high-pressure environment.8.Experience working in a team-oriented, collaborative environment. 9.Prepare the RCA and Check the SLA as per project requirements.10.Leading a team of 8-20 Members11.Managing stakeholder and clients 12.Presenting Governance data with Internal Management and client as well.Work Experience:1.Minimum 8-12 years of experince in Vmwware Adminstration.2.Experience must have been gained in a production environment.Work Requirements:1.Take part in 24x7 Shift Rotations including Morning, Evening and Night Shifts.2.Work out of hours evenings, nights, weekends, bank holidays at reasonable request to perform production changes.3.Travel to other locations when required.4.Able to work from home occasionally.5.Be flexible to work with other platforms.6.Improve the Knowledge in different and latest technologies. Qualifications Graduated
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Nutanix Administration Good to have skills : Vmware Virtualization Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth operations and maintenance of production and development systems- Configure services on various platforms- Implement technology at the operating system-level- Troubleshoot at both basic and intermediate levels- Resolve any issues that arise Professional & Technical Skills:- Must To Have Skills:Proficiency in Nutanix Administration- Good To Have Skills:Experience with Vmware Virtualization Administration- Strong understanding of infrastructure management- Experience in troubleshooting hardware and software issues- Knowledge of server and network areas- Familiarity with software solutions/vendors/brands- Ability to perform L1 and L2 troubleshooting- Excellent problem-solving skills Additional Information:- The candidate should have a minimum of 5 years of experience in Nutanix Administration- This position is based at our Bengaluru office- A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
4 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role Role Overview The VMware, HyperV, HCI, UCS, Storage, and Backup Solution Architect is a pivotal role within an organization, responsible for designing and implementing robust, scalable, and efficient virtualization and storage solutions. This individual will work closely with various departments to ensure that the IT infrastructure aligns with the business objectives, offers high availability, and is secure and cost-effective. ? Key Responsibilities: Solution Design and Implementation Design and deploy VMware, HyperV, HCI, and UCS solutions to meet the organization’s needs. Design, planning and implementation experience with All Windows and Linux Servers and Applications. Architect and integrate storage and backup solutions to ensure data protection and disaster recovery. Develop and maintain detailed design and configuration documentation for all deployment solutions. Evaluate and recommend new technologies to improve the current infrastructure. Collaboration and Support Collaborate with IT and business units to understand requirements and translate them into technical solutions. Provide technical guidance and mentoring to IT staff and other team members. Work with vendors and service providers to procure and implement necessary hardware and software. Support and troubleshoot the virtualization and storage environments, ensuring minimal downtime and optimal performance. ? Project Management Lead and manage infrastructure projects from inception to completion. Develop project plans, timelines, and resource allocation to ensure successful project delivery. Ensure that all projects adhere to best practices and regulatory requirements. ? Required Skills and Qualifications: Technical Expertise Extensive experience with VMware vSphere, vCenter, ESXi, and Horizon View. Proficient in designing, planning, and implementing VMware and VDI solutions, with extensive knowledge of virtualization sizing. Specialized in vSphere Products including vCenter, ESXi, SRM, vSAN, VDI, Horizon View, App Volume, DEM, FsLogix Concept, vROPS, Loginsight, ControlUp, and Skyline. Expert in creating various types of Virtual Machines (VMs) and handling VM and RDM mapping, with the capability to enable ODC-based VDI pools. Experienced in enabling LUN mapping to ESXi hosts and knowledgeable about kernel processes. Able to create and manage VMs, templates, High Availability (HA), Fault Tolerance (FT), Distributed Resource Scheduler (DRS), Physical to Virtual (P2V), and Virtual to Virtual (V2V) converters. Proficient in security hardening and monitoring the vSphere environment, as well as upgrading vSphere infrastructure. ? Zoning and LUN Sharing, LUN Allocation and Decommission, Hosts Groups Remediation, Removing Zones Proficiency with Microsoft HyperV and related technologies. Hands-on experience with Hyper-Converged Infrastructure (HCI) solutions, such as Nutanix or VMware vSAN. Strong knowledge of Cisco UCS (Unified Computing System) configuration and management. In-depth understanding of storage solutions such as RAID, SAN, NAS, ISCSI, FCOE and DAS. Working knowledge on different storage like VMAX, VNX, EMC, HP, Netapp, Hitachi, DELL. Proficiency in backup and recovery solutions, including Veritas, CommVault, Veeam or similar software.
Posted 1 month ago
5 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Nutanix Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 10 years
17 - 20 Lacs
Gurugram
Work from Office
AHEADs Specialist Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customers Digital Business transformation. The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment.Customer-focused and results-driven. Other Skills: Innovation Mindset Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.
Posted 1 month ago
8 - 13 years
3 - 7 Lacs
Gurugram
Work from Office
AHEAD is searching for a Virtualization/VDI/Citrix/Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client AVD/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with Citrix/AVD/Azure Virtual desktop. Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : Nutanix Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Deploy, maintain, and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute, maintain and improve the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Conduct incident investigation, communication and resolution. Perform out of business hours support activities and participate to on-call rotation. Create, maintain and report KPIs. Support internal and external audits activities, as well as resolution of findings. Strictly adhere to corporate processes, standards, policies and operational procedures. Investigate and implement operations automation where relevant. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Previous experience (5 years) in a similar role operating a highly critical virtualization infrastructure within a financial environment. Additional Information: The candidate should have minimum 7-10 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : Nutanix Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Maintain and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Support incident investigation and resolution. Perform out of business hours support activities and participate to on-call rotation. Strictly adhere to corporate processes, standards, policies and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge in Information Technology, specifically with systems operations and VMware based virtualization infrastructure (3-5 years experience). Very good knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Additional Information: The candidate should have minimum 5 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
12 - 17 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Deploy, maintain, and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute, maintain and improve the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Conduct incident investigation, communication and resolution. Perform out of business hours support activities and participate to on-call rotation. Create, maintain and report KPIs. Support internal and external audits activities, as well as resolution of findings. Strictly adhere to corporate processes, standards, policies and operational procedures. Investigate and implement operations automation where relevant. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Previous experience (5 years) in a similar role operating a highly critical virtualization infrastructure within a financial environment. Additional Information: The candidate should have minimum 7-10 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
13 - 15 years
27 - 30 Lacs
Hyderabad, Chennai, Delhi / NCR
Work from Office
Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 1 month ago
4 - 9 years
10 - 20 Lacs
Bengaluru
Remote
The Senior System Administrator is responsible for maintaining, designing, migrating and upgrading system configurations across our diverse IT environment. This includes managing Windows servers, VMware ESXI, Azure platform, and several other critical components. This role demands a deep understanding of systems administration, virtualization, and cloud technologies to ensure optimal performance and security. Key Responsibilities: Design, install, configure, implement, and maintain Windows servers across multiple sites. Design, install, configure, implement, and maintain Azure Virtual Desktop AVD cloud service Managing Microsoft Exchange on-premises, M365 and MS Intune. Understanding backups, recovery, and system upgrades. Working on windows server 2016 to 2022 roles and features. Understanding RDS CAL service. Administration of VMware ESXI infrastructure, including setting up, configuring, and troubleshooting. Manage Azure cloud resources and services, ensuring cost-effectiveness, security, and scalability. Implement and manage Azure Virtual Desktop and Horizon VDI Components. Working knowledge of Hyperconverged infrastructure HCI” like Nutanix, VxRail, Azure Stack ...etc. Manage and maintain the Active Directory Domain Controller, including users, groups, OUs, and permissions. Manage and maintain all windows server services like DNS, DHCP, WSUS, FTP, SFTP, WDS. Design, implement, and troubleshoot Group Policies to enforce company security and operational standards. Handle tasks using tools like AD Manager, AD Audit, AD Sync ...etc. Should be able to perform AD and all related services health check. Understand, Implement and manage the Certificate Authority infrastructure. Maintain and administer MFA (Multi-Factor Authentication) to bolster system and data security. Must have general understanding about networking core concepts and must be able to actively participate in general issues. Regularly monitor system logs and alerts to maintain system health and security. Maintain availability of PAM (Privileged Access Management) and understanding of its core components. Working on vulnerability remediation for windows sever OS, services, Nutanix, VMware... etc. Who you are: 5 to 7 Years prior experience in an IT support position. Strong working knowledge of PowerShell scripting or any automation tools and scripts Understanding core concepts of cloud services like O365, MS teams, Azure AD, SharePoint Excellent knowledge of server administration, Patch Management & OS specific debugging tool Good understanding of monitoring systems like PRTG, SCOM, SolarWinds. Provide technical hands-on support at a L3 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support. Responsible for Problem management and root cause analysis for repeated incidents or outages. Ability to work and collaborate in a team environment. Good understanding of ITIL processes and tools like ServiceNow, BMC remedy, SCSM, ManageEngine etc. Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows. Provide technical support, guidance, and expertise to junior staff members. Collaborate with other departments and vendors for system integration and upgrades. Document procedures, configurations, and instructional guides for the team.
Posted 1 month ago
6 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Nutanix JD Building Nutanix clusters in the environment from scratch. Leading the implementation team. Deploying Prism Central in the environment. Monitoring and administrating Nutanix alerts. Upgrading the Nutanix OS Versions(AOS, AHV hypervisor, BIOS, BMC) Planning VM migrations to restructure the virtual environment as per the business requirement. Creating Protection domain and adding server into it for snapshot schedule in Nutanix Planning and migration of VMs from HP to Nutanix Cluster, vSAN to Nutanix Clusters Planning and executing ESXi hosts, Nutanix AOS updates and firmware upgrades Working with Vendors such as Nutanix, Dell, Veritas, Cisco and Microsoft for troubleshooting and fixing highly critical issues in the environment Planning and executing vulnerability remediation on vCenter, ESXi, Nutanix Appliances Organizing structure and managing diverse environment of physical servers (Nutanix, Dell). Investigating ESXi and Windows server crash issues. Migrating VMs across datastores/clusters, taking/deleting the snapshots Putting AHV and ESXI cluster in maintenance for power shutdown activities. Perform Dell hardware upgrades for the ESXi hosts Role & responsibilities Preferred candidate profile
Posted 1 month ago
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