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5.0 - 9.0 years
9 - 13 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance Troubleshooting system and server errors. Reviewing system error logs and user-reported errors Automate system administration tasks using PowerShell and other scripting tools. Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 3+ years of relevant experience with the following: Experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Experience in Windows/Linux Servers Patching Knowledge of networking concepts, system security practices, and ITIL frameworks Proven excellent problem-solving, communication, and teamwork skills Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Solid experience in Windows Servers patching and troubleshooting Experience on Server builds and decommission, Commission Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
Pune
Work from Office
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 31st MAY 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park (SP1) , Phase 3, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Required Information Details Role** Virtualization Architect- Nutanix, VMware Required Technical Skill Set** Nutanix HCI, VMware, OS -Windows Servers, Linux Virtualization Nutanix, VMware Architect -1 Virtualization Nutanix, VMware L3 -1 Virtualization Nutanix, VMware L2 -1 Desired Experience Range**6-15 Yrs Location of Requirement -Pune Desired Competencies Must-Have** - Design & Architecture: - Develop and implement comprehensive virtualization strategies leveraging Nutanix HCI and VMware platforms. - Design scalable, resilient, and high-performance virtualization solutions to meet organizational needs. - Evaluate and recommend new technologies and tools to enhance virtualization infrastructure. - Implementation & Management: In-depth knowledge and implantation experience of Nutanix HCI, VMware, Microsoft Hyper-V - Understanding the core components of Nutanix HCI, including the Acropolis Operating System (AOS), Prism management interface, and AHV hypervisor. - Comprehensive knowledge of VMware vSphere, including ESXi hypervisor and vCenter Server for managing virtual environments. - Lead the deployment and configuration of Nutanix HCI and VMware solutions, including virtual machines, storage, and network configurations. - Oversee the migration of existing workloads to virtualization platforms, ensuring minimal disruption and optimal performance. - Monitor and manage virtual environments to ensure reliability, availability, and performance. - Optimization & Troubleshooting: - Continuously analyze and optimize virtualization environments for improved efficiency and performance. - Troubleshoot and resolve complex issues related to virtualization and infrastructure. - Implement best practices for backup, disaster recovery, and data protection within virtualized environments. - Operating Systems: - Expertise in Microsoft Windows, Unix/Linux servers. - Should have experience in Microsoft failover cluster. - Should have experience Windows server roles configuration like IIS, FTP, etc - Collaboration & Documentation: - Work closely with cross-functional teams to understand business requirements and deliver appropriate virtualization solutions. - Develop and maintain comprehensive documentation of virtualization architectures, configurations, and procedures. - Provide training and support to internal teams and end-users on virtualization technologies Good-to-Have - Knowledge on Cloud Azure/AWS
Posted 2 weeks ago
6.0 - 11.0 years
16 - 20 Lacs
Chennai
Work from Office
Active Directory Nutanix Nexthink
Posted 3 weeks ago
0.0 years
2 - 2 Lacs
Navi Mumbai
Work from Office
Hiring for IT Freshers for BFSI Client You will get to learn following skills 1. Nutanix 2. COMM vault 3. VMware If interested kindly share your cv on mansi.hajarnis@dynacons.com Required Candidate profile Education: B.E/B.tech/BCA/MCA Experience: Fresher
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Nutanix Admin. Experience3-5 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Nutanix Admin. Experience1-3 Years.
Posted 3 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Nutanix Admin. Experience5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Nutanix Admin. Experience5-8 Years.
Posted 3 weeks ago
8.0 - 10.0 years
8 - 12 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Nutanix Admin. Experience8-10 Years.
Posted 3 weeks ago
8.0 - 13.0 years
13 - 20 Lacs
Bengaluru
Work from Office
Job Summary: As a Senior Nutanix HCI Administrator, you will be responsible for the design, implementation, administration, and optimisation of Nutanix Hyperconverged Infrastructure (HCI) within a highly regulated, performance-critical environment. This role involves managing virtualised environments, data centre infrastructure, and enterprise IT systems, with a strong focus on stability, performance, security, and scalability. Key Responsibilities: 1. Nutanix HCI Administration: Design, deploy, and manage Nutanix clusters using AHV and Prism Central. Monitor performance, conduct capacity planning, and manage lifecycle upgrades for Nutanix infrastructure. Implement disaster recovery and business continuity strategies using Nutanix-native tools (e.g., Leap, Xi). Troubleshoot issues across the HCI stack, including storage, compute, and network layers. 2. Virtualization & Server Infrastructure: Manage mixed virtualisation environments (AHV, VMware, Hyper-V) across multiple sites. Oversee provisioning, migration, and maintenance of virtual machines for business-critical systems (MES, Serialization, etc.). Implement and maintain OS-level configurations (Windows Server, Linux). 3. Data Centre & Enterprise Systems: Operate and monitor enterprise data centre environments for performance, uptime, and compliance. Maintain OT Network NAS infrastructure and integration with production systems. Ensure secure and compliant data-handling practices aligned with pharmaceutical Good Manufacturing Practice (GxP) standards. 4. Application & Platform Support: Support the deployment and lifecycle of applications hosted on Nutanix clusters. Maintain Active Directory integrations and ensure role-based access control across all platforms. Administer ITSM tools such as Symphony AI Summit for incident, problem, and change management. 5. Backup & Recovery: Implement and manage backup strategies using Nutanix-native or integrated backup tools. Regularly perform and test system restorations to validate recovery readiness. 6. Security & Compliance: Regularly to maintain compliance and ensure a secure posture. Collaborate closely with compliance teams to ensure that infrastructure adheres to pharmaceutical regulatory standards. Perform risk assessments and maintain audit-ready documentation. 7. Collaboration, Support & Operations: Coordinate with OEMs to resolve support tickets, implement upgrades, and escalate issues. Collaborate with OT/IT teams during planned shutdowns or infrastructure changes. Lead infrastructure projects across global sites, ensuring the harmonisation of practices and standards. 8. Project Leadership & Policy Implementation: Contribute to IT policy implementation across global manufacturing environments. Lead initiatives to standardise IT infrastructure (e.g., meeting room technology, site IT configurations). Provide guidance and mentorship to junior team members. Qualifications and Requirements: Bachelors degree in computer science, Information Technology, or related field. 7-9 years of experience in IT Infrastructure roles with at least 3+ years focused on Nutanix HCI. Advanced understanding of Nutanix Acropolis (AHV), Prism Central, Calm, and other Nutanix toolsets. Strong experience with virtualisation platforms: AHV and knowledge about VMware vSphere, Hyper-V. Good to have Experience in managing infrastructure supporting manufacturing or pharmaceutical environments (GxP knowledge is a plus). Solid understanding of data centre design, high availability, DR, and NAS/SAN storage. Strong scripting and automation knowledge (e.g., PowerShell, Bash) is a plus. Professional certifications (e.g., NCP, VCP, Microsoft Certified: Azure Administrator) are desirable. Excellent analytical, troubleshooting, and communication skills. Ability to manage priorities in a fast-paced, multi-project environment. Biocon Biologics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Biocon Biologics also complies with all applicable national, state and local laws governing non-discrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act.
Posted 3 weeks ago
4 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role Role Overview The VMware, HyperV, HCI, UCS, Storage, and Backup Solution Architect is a pivotal role within an organization, responsible for designing and implementing robust, scalable, and efficient virtualization and storage solutions. This individual will work closely with various departments to ensure that the IT infrastructure aligns with the business objectives, offers high availability, and is secure and cost-effective. ? Key Responsibilities: Solution Design and Implementation Design and deploy VMware, HyperV, HCI, and UCS solutions to meet the organization’s needs. Design, planning and implementation experience with All Windows and Linux Servers and Applications. Architect and integrate storage and backup solutions to ensure data protection and disaster recovery. Develop and maintain detailed design and configuration documentation for all deployment solutions. Evaluate and recommend new technologies to improve the current infrastructure. Collaboration and Support Collaborate with IT and business units to understand requirements and translate them into technical solutions. Provide technical guidance and mentoring to IT staff and other team members. Work with vendors and service providers to procure and implement necessary hardware and software. Support and troubleshoot the virtualization and storage environments, ensuring minimal downtime and optimal performance. ? Project Management Lead and manage infrastructure projects from inception to completion. Develop project plans, timelines, and resource allocation to ensure successful project delivery. Ensure that all projects adhere to best practices and regulatory requirements. ? Required Skills and Qualifications: Technical Expertise Extensive experience with VMware vSphere, vCenter, ESXi, and Horizon View. Proficient in designing, planning, and implementing VMware and VDI solutions, with extensive knowledge of virtualization sizing. Specialized in vSphere Products including vCenter, ESXi, SRM, vSAN, VDI, Horizon View, App Volume, DEM, FsLogix Concept, vROPS, Loginsight, ControlUp, and Skyline. Expert in creating various types of Virtual Machines (VMs) and handling VM and RDM mapping, with the capability to enable ODC-based VDI pools. Experienced in enabling LUN mapping to ESXi hosts and knowledgeable about kernel processes. Able to create and manage VMs, templates, High Availability (HA), Fault Tolerance (FT), Distributed Resource Scheduler (DRS), Physical to Virtual (P2V), and Virtual to Virtual (V2V) converters. Proficient in security hardening and monitoring the vSphere environment, as well as upgrading vSphere infrastructure. ? Zoning and LUN Sharing, LUN Allocation and Decommission, Hosts Groups Remediation, Removing Zones Proficiency with Microsoft HyperV and related technologies. Hands-on experience with Hyper-Converged Infrastructure (HCI) solutions, such as Nutanix or VMware vSAN. Strong knowledge of Cisco UCS (Unified Computing System) configuration and management. In-depth understanding of storage solutions such as RAID, SAN, NAS, ISCSI, FCOE and DAS. Working knowledge on different storage like VMAX, VNX, EMC, HP, Netapp, Hitachi, DELL. Proficiency in backup and recovery solutions, including Veritas, CommVault, Veeam or similar software.
Posted 1 month ago
5 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Nutanix Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 10 years
17 - 20 Lacs
Gurugram
Work from Office
AHEADs Specialist Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customers Digital Business transformation. The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment.Customer-focused and results-driven. Other Skills: Innovation Mindset Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.
Posted 1 month ago
8 - 13 years
3 - 7 Lacs
Gurugram
Work from Office
AHEAD is searching for a Virtualization/VDI/Citrix/Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client AVD/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with Citrix/AVD/Azure Virtual desktop. Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : Nutanix Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Deploy, maintain, and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute, maintain and improve the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Conduct incident investigation, communication and resolution. Perform out of business hours support activities and participate to on-call rotation. Create, maintain and report KPIs. Support internal and external audits activities, as well as resolution of findings. Strictly adhere to corporate processes, standards, policies and operational procedures. Investigate and implement operations automation where relevant. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Previous experience (5 years) in a similar role operating a highly critical virtualization infrastructure within a financial environment. Additional Information: The candidate should have minimum 7-10 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : Nutanix Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Maintain and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Support incident investigation and resolution. Perform out of business hours support activities and participate to on-call rotation. Strictly adhere to corporate processes, standards, policies and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge in Information Technology, specifically with systems operations and VMware based virtualization infrastructure (3-5 years experience). Very good knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Additional Information: The candidate should have minimum 5 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
12 - 17 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in diagnosing complex issues that the in-house performance testing team has been unable to resolve. Your typical day will involve collaborating with various teams to analyze performance metrics, conducting thorough assessments of application performance, and implementing strategies to enhance system efficiency. You will also be responsible for validating performance testing results and ensuring that applications meet the required performance standards, contributing to the overall success of the software development lifecycle and architecture. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Conduct performance assessments and recommend improvements based on findings. Facilitate knowledge sharing sessions to enhance team capabilities. Deploy, maintain, and operate the virtualization infrastructure in strict adherence with the defined procedures with the aim of highest operational stability. Execute, maintain and improve the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction. Conduct incident investigation, communication and resolution. Perform out of business hours support activities and participate to on-call rotation. Create, maintain and report KPIs. Support internal and external audits activities, as well as resolution of findings. Strictly adhere to corporate processes, standards, policies and operational procedures. Investigate and implement operations automation where relevant. Professional & Technical Skills: Must To Have Skills: Proficiency in VMware Virtualization Administration. Good To Have Skills: Experience with Nutanix Administration. Strong understanding of performance testing methodologies and tools. Experience in capacity planning and application performance management. Proficient in problem detection and resolution techniques. Excellent knowledge of the following solutions and technologies:RHEL, VMware ESX in a stretched cluster deployment, VMware VCF, disk storage replication, Python, Ansible, Terraform, Jira. Knowledge of alternative hypervisor solutions such as Nutanix or Huawei DCS is a plus. Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers. Previous experience (5 years) in a similar role operating a highly critical virtualization infrastructure within a financial environment. Additional Information: The candidate should have minimum 7-10 years of experience in VMware Virtualization Administration. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
13 - 15 years
27 - 30 Lacs
Hyderabad, Chennai, Delhi / NCR
Work from Office
Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 1 month ago
4 - 9 years
10 - 20 Lacs
Bengaluru
Remote
The Senior System Administrator is responsible for maintaining, designing, migrating and upgrading system configurations across our diverse IT environment. This includes managing Windows servers, VMware ESXI, Azure platform, and several other critical components. This role demands a deep understanding of systems administration, virtualization, and cloud technologies to ensure optimal performance and security. Key Responsibilities: Design, install, configure, implement, and maintain Windows servers across multiple sites. Design, install, configure, implement, and maintain Azure Virtual Desktop AVD cloud service Managing Microsoft Exchange on-premises, M365 and MS Intune. Understanding backups, recovery, and system upgrades. Working on windows server 2016 to 2022 roles and features. Understanding RDS CAL service. Administration of VMware ESXI infrastructure, including setting up, configuring, and troubleshooting. Manage Azure cloud resources and services, ensuring cost-effectiveness, security, and scalability. Implement and manage Azure Virtual Desktop and Horizon VDI Components. Working knowledge of Hyperconverged infrastructure HCI” like Nutanix, VxRail, Azure Stack ...etc. Manage and maintain the Active Directory Domain Controller, including users, groups, OUs, and permissions. Manage and maintain all windows server services like DNS, DHCP, WSUS, FTP, SFTP, WDS. Design, implement, and troubleshoot Group Policies to enforce company security and operational standards. Handle tasks using tools like AD Manager, AD Audit, AD Sync ...etc. Should be able to perform AD and all related services health check. Understand, Implement and manage the Certificate Authority infrastructure. Maintain and administer MFA (Multi-Factor Authentication) to bolster system and data security. Must have general understanding about networking core concepts and must be able to actively participate in general issues. Regularly monitor system logs and alerts to maintain system health and security. Maintain availability of PAM (Privileged Access Management) and understanding of its core components. Working on vulnerability remediation for windows sever OS, services, Nutanix, VMware... etc. Who you are: 5 to 7 Years prior experience in an IT support position. Strong working knowledge of PowerShell scripting or any automation tools and scripts Understanding core concepts of cloud services like O365, MS teams, Azure AD, SharePoint Excellent knowledge of server administration, Patch Management & OS specific debugging tool Good understanding of monitoring systems like PRTG, SCOM, SolarWinds. Provide technical hands-on support at a L3 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support. Responsible for Problem management and root cause analysis for repeated incidents or outages. Ability to work and collaborate in a team environment. Good understanding of ITIL processes and tools like ServiceNow, BMC remedy, SCSM, ManageEngine etc. Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows. Provide technical support, guidance, and expertise to junior staff members. Collaborate with other departments and vendors for system integration and upgrades. Document procedures, configurations, and instructional guides for the team.
Posted 1 month ago
6 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Nutanix JD Building Nutanix clusters in the environment from scratch. Leading the implementation team. Deploying Prism Central in the environment. Monitoring and administrating Nutanix alerts. Upgrading the Nutanix OS Versions(AOS, AHV hypervisor, BIOS, BMC) Planning VM migrations to restructure the virtual environment as per the business requirement. Creating Protection domain and adding server into it for snapshot schedule in Nutanix Planning and migration of VMs from HP to Nutanix Cluster, vSAN to Nutanix Clusters Planning and executing ESXi hosts, Nutanix AOS updates and firmware upgrades Working with Vendors such as Nutanix, Dell, Veritas, Cisco and Microsoft for troubleshooting and fixing highly critical issues in the environment Planning and executing vulnerability remediation on vCenter, ESXi, Nutanix Appliances Organizing structure and managing diverse environment of physical servers (Nutanix, Dell). Investigating ESXi and Windows server crash issues. Migrating VMs across datastores/clusters, taking/deleting the snapshots Putting AHV and ESXI cluster in maintenance for power shutdown activities. Perform Dell hardware upgrades for the ESXi hosts Role & responsibilities Preferred candidate profile
Posted 1 month ago
2 - 4 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Troubleshooting: Identifying and fixing issues with hardware, Server, Storage, SAN Switch, and Virtualization Installation: Setting up new Server, Storage, SAN Switch, Virtualization Training: Teaching users how to use new technology and IT regulations Maintenance: Keeping equipment and software up to date Monitoring: Keeping an eye on the performance of a company's IT infrastructure Advising: Recommending technological solutions to executives Documentation: Creating technical reports and manuals Researching: Keeping up with the latest computing technology Logging: Recording logs of support provided to clients Remote support: Providing technical assistance remotely or on-site Preferred candidate profile Person experienced in server administration, storage, virtualization and expert in configuring and managing the storage solutions. Perks and benefits Health Insurance, Environment, Professional development, Retirement plans, Employee Recognition
Posted 2 months ago
4 - 9 years
3 - 6 Lacs
Mumbai
Work from Office
Greetings from Future Focus Infotech!!! We have multiple opportunities for Windows System Administrator Exp: 4+yrs Skills: Windows Administrator, Nutanix Location : Navi Mumbai Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to reema.b@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Available for interview on Weekdays : Pan Card : Thanks & Regards, Reema reema.b@focusinfotech.com 8925798887
Posted 2 months ago
6 - 10 years
17 - 20 Lacs
Gurgaon
Work from Office
The AHEAD Modern Datacenter Specialist Solutions Engineer (SSE) will be focused on Datacenter technologies, including storage (block & file), compute, virtualization, and data protection . The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities: Active participation in the AHEAD Modern Datacenter SSE team, advisory and delivery teams. Working with the AHEAD partner management team and directly with selected strategic vendors to maintain technical and sales relationships. Be a thought leader within the Solutions Engineering organization, responsible for designing, architecting, and at times consulting for AHEAD clients. Build skills, relationships, and industry credibility across many segments to drive product, services, and consulting sales. Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements. Develop relationships with other Modern Datacenter SSE team members, leaders, and partners in support of sales objectives. Strategize and execute technical sales calls. Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately. Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding. Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management. Participate in the mentorship of entry-level team members. Possess strong, detailed product/technology/industry knowledge. Knowledge of job-associated software and applications. Qualifications: Expertise in Storage (Block & File), Compute, and Virtualization/VMware Cloud Foundation (VCF). Data Protection experience with Dell, Rubrik, Commvault, etc. Familiarity with Cisco UCS, Dell MX, PowerScale, PowerFlex and hyperconverged compute platforms (VxRail, Nutanix, Azure Stack HCI, OpenShift-V). Understanding of Datacenter automation tools like Ansible. Basic knowledge of cloud platforms like AWS and Azure. VMware and Virtualization technology expertise. Vendor experience with Dell, NetApp, Vast Data, Cisco, etc. Professional communication, presentation, analytical, and problem-solving skills Experience working as a technical lead in a pre-sales or sales campaign. Ability to work under critical conditions and influence others to achieve results. Strong interpersonal skills with excellent presentation skills. Must be independent, self-motivated, a self-starter, and possess a good working attitude. Able to work well within a team and partner environment. Customer-focused and results-driven. Other Skills: Innovation Mindset : Ability to identify and leverage emerging Datacenter technologies to drive innovative solutions that meet evolving client needs. Automation Expertise : Advanced understanding of automation frameworks and scripting to optimize Datacenter operations and reduce manual effort. Problem Solving: Strong analytical skills with a focus on troubleshooting complex Datacenter environments, including storage, compute, and networking issues. Consultative Approach: Ability to engage with clients as a trusted advisor, guiding them through the decision-making process with clear, strategic recommendations. Collaboration Skills: Proven track record of working effectively across teams, including sales, engineering, and vendor partners, to deliver cohesive solutions. Continuous Learning : Commitment to staying updated on the latest industry trends, certifications, and best practices related to Datacenter technologies. Security Awareness: Knowledge of Datacenter security best practices, ensuring that proposed solutions adhere to compliance and regulatory standards.
Posted 2 months ago
2 - 5 years
0 - 3 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Greetings from Future Focus Infotech!!! We have multiple opportunities Windows Admin with Nutanix in BKC location Exp: 2+yrs Location : BKC Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to priyanka.vg@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Available for interview on weekdays : Pan Card : Thanks & Regards, Priyanka priyanka.vg@focusinfotech.com 7845673146
Posted 2 months ago
2 - 5 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Summary We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software andhardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. If youre a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. Primary Job Functions Provide Tier II Technical Support to enterprise clients, resellers, and third-party support providers. Troubleshoot and provide support via phone, web-based tools, and email. Act as a liaison between customers and engineering support during escalations. Collaborate with other teams to solve complex technical issues. Research, document, and escalate cases as needed. Document cases, recommendations, and resolutions in the CRM system. Active participation in Knowledge base creation, training, and other documentation activities. Be flexible with shift timings. Job Requirements Required Skills: Experience with ONTAP OS concepts or comparable storage OS (EMC, HP, IBM, NUTANIX, VMware). Good understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. Familiar with NetApp hardware (FAS, AFF, Disk Shelf) architecture. Understanding of RAID concepts, SAN and NAS storage, and storage concepts like deduplication, snapshot, provisioning, and encryption. Knowledge of cluster architecture, high availability, Ethernet, TCP/IP routing, FC, and iSCSI protocols. Ability to diagnose complex problems and deliver Root Cause Analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: Certifications like NCDA, CCNA, CCNP Data Center, SNCP, EMCSA. Hands-on experience with OnTap 7-mode/Clustered administration, NetApp System Manager/On Command suite applications. Knowledge of Linux variants and popular hypervisors (VMware, Hyper-V, Xen). Knowledge on any Linux variant. Education and Experience 2-5 years of experience in a technical support environment or field experience B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college
Posted 2 months ago
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