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3.0 - 5.0 years
0 Lacs
thane, maharashtra, india
On-site
Handling customer queries / complaints primarily on Social Media websites followed by email/Calls, for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Manager or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Descripti Graduate Should be internet...
Posted 4 weeks ago
4.0 - 6.0 years
0 Lacs
mumbai, maharashtra, india
On-site
. Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. . Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. . Experience in handling large team. . Responsible for managing the leads and of that particular area and distributing among the team members. . Ensuring the daily productivity of acquisition managers and customer satisfaction. JOB Role- .Excellent written and oral communication skills .MBA/Graduate.Minimum work exp. - 4 years with 3 yrs. in team handling.
Posted 4 weeks ago
3.0 - 5.0 years
0 Lacs
thane, maharashtra, india
On-site
Handling customer queries / complaints primarily on Social Media websites followed by email/Calls, for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Manager or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Descripti Graduate Should be internet...
Posted 4 weeks ago
2.0 - 4.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Organization- Hyatt Regency Chennai Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Food and Beverage is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of F&B, or Assistant Di...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
thane, maharashtra, india
On-site
Job Description Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills- Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cr...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
delhi, india
On-site
TASC & Institutional Business vertical is a part of Retail Liabilities division of our Consumer Bank segment. It is Kotak's dedicated Sales/Relationship Channel for customer segments like Trusts, Societies, Educational bodies, Associations, Embassy/ Diplomatic Missions, Govt. Departments/ PSUs, etc. Key Functions & Responsibilities: TASC Business segment comprises of Not for Profit Making Business Entities (other than Govt Departments - Central, State or Local Bodies) registered as Trusts, Societies, Sec 25/Sec 8 Companies, Cooperative Societies TASC Business Segment is further categorises into various Business Sub Segments which is a very large Universe for a TASC RM to work on Acquisition....
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
india
On-site
Need to handle Loan customer request/queries/complaints raised through walk in/email/ phone Has minimum 2-3 years of customer handling experience Has to interact with loan customer and need to do end to end resolution of their queries Ensure quality and TAT is maintained whilst closing service request Cross sell Team player
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Role: . Acquire new Corporate relationships . Oversee a portfolio of assigned corporates . Maintain highest level of relationship with the Corporate and key decision maker/s (KDMs) . Develop new business from existing clients and actively seek new cross sell opportunities . Operating as the lead point of contact for any and all matters specific to employees of corporates mapped . Taking care of Salary processing for acquired/assigned Corporates . Adhere to KYC guidelines and Bank process as laid down from time to time . Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank Job Requirement: . Self-starter and energetic individual . Sales focus in achieving ...
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
thane, maharashtra, india
On-site
Job Role Responsible for managing a team of 15-18 officers handling inbound calls Manage Team to deliver on Quality, Call productivity, Sales, and Shrinkage as per the defined benchmarks Manage Floor to monitor discipline on floor, resolve officer's queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, shrinkage, etc. Manage escalated customer calls (complaints) with end-to-end resolution Job Description Graduate Minimum 5 to 6 years of relevant experience in servicing of financial products and at least one year in managing a team Excellent communication skills - Verbal & Written Flexible to work 24...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Key Deliverables Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customer's along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good c...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cr...
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Relationship Manager - Branch Banking JOB ROLE: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer compl...
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Relationship Manager - Branch Banking JOB ROLE: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer compl...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
noida, uttar pradesh, india
On-site
TASC & Institutional Business vertical is a part of Retail Liabilities division of our Consumer Bank segment. It is Kotak's dedicated Sales/Relationship Channel for customer segments like Trusts, Societies, Educational bodies, Associations, Embassy/ Diplomatic Missions, Govt. Departments/ PSUs, etc. Key Functions & Responsibilities: TASC Business segment comprises of Not for Profit Making Business Entities (other than Govt Departments - Central, State or Local Bodies) registered as Trusts, Societies, Sec 25/Sec 8 Companies, Cooperative Societies TASC Business Segment is further categorises into various Business Sub Segments which is a very large Universe for a TASC RM to work on Acquisition....
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
delhi, india
On-site
Achieve consumer durable and similar products new car finance volume and other cross sell products target by managing various relationships assigned, including, authorized dealers of various types which may include Large format stores. Recruit and train sales team for sourcing business dealer counters. Development of team of DST and deploy them to achieve the business & cross Sell goals of individual & team. To Increase distribution, identifying gaps and identifying growth opportunities, gaps in distribution, team, processes. Generating revenue through cross sell of company products. Identify and develop new relationships/dealers for generating business. Supervise and guide sales team assign...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
thane, maharashtra, india
On-site
CEC Officer - Inbound - Retail Liabilities Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process ...
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
udaipur, rajasthan, india
On-site
Portfolio Manager Department Kotak Mahindra Bank - Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 - M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 - 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
thane, maharashtra, india
On-site
Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills - Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Backgrou...
Posted 1 month ago
6.0 - 9.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description System Design and Architecture & Security Specialist Location :- Bangalore Experience :- 6 to 9 Years Join our team to help shape the future of manufacturing through robust IT/OT system design and secure infrastructure. Your Role As a System Design and Architecture & Security Specialist, you will be responsible for designing and implementing resilient IT/OT architectures and ensuring the security of integrated systems. You will collaborate with cross-functional teams to deliver scalable and secure solutions. About Us Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transformation to address the evolving needs of...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we strive to be Earth's most customer centered company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their order...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
bengaluru, karnataka, india
On-site
KYC, NCT Position Overview Job Title: KYC, NCT Location: Bangalore, India Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOP's) and ...
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
india
On-site
DESCRIPTION At Amazon, we strive to be Earth's most customer centered company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their order...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cr...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Job Role: Relationship management with aggregators across different levels from top management to middle management Strategize, manage and drive online aggregator partnerships for month on month target achievement Identifying and acquiring potential new aggregators Manage Direct Sales Team, Credit underwriters and call center - across different functions on a daily basis to meet the business goals & improve data point to disbursal funnel conversion To conceptualize and execute contests to motivate the partners Plan annual engagement calendars with aggregators aligned with business priorities Sales Planning and Day to day Operations for the Aggregator Platforms. Liaison with other internal cr...
Posted 1 month ago
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