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12.0 - 18.0 years
0 Lacs
jaipur, rajasthan, india
On-site
Role Overview: Head of Application Support will lead the enterprise application support function, ensuring seamless operation, performance, and enhancement of mission-critical systems including core lending platforms, CRM, digital channels, and analytics tools. This role demands strategic leadership, technical expertise, and strong stakeholder management to align technology with business goals. Key Responsibilities: Define and implement Application Support strategy aligned to NBFC business and IT objectives. Establish governance mechanisms, SLAs, and escalation matrices for all production systems. Lead, mentor, and develop Application Support team to ensure high availability and strong servi...
Posted 2 weeks ago
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