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5.0 years
5 - 7 Lacs
Noida
On-site
ROLES & RESPONSIBILITIES Job Summary: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory and Azure Active Directory (AAD) solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD/AAD solutions that meet the client's needs. Roles and Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Register global applications and SSO in AAD Configure AAD security features, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection. Capable to plan and execute AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Provide expertise in integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce etc., Create and maintain technical documentation for AAD solutions and architectures. Provide training and support to administrators on AAD functionalities and best practices Stay up to date with the latest AAD features, security updates, and compliance requirements Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements: Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Good to have: Good interpersonal and organizational skills, ability to handle multiple projects. Flexibility to work in the shifts Good communication skills written and verbal Good understanding and working knowledge of Hybrid joined devices and Intune based management EXPERIENCE 8-11 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
Posted 1 hour ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles & Responsibilities Job Summery: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD solutions that meet the client's needs. Roles And Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement, and maintain ADFS infrastructure for secure identity federation. Configure claims-based authentication and single sign-on (SSO) for internal and external applications. Integrate ADFS with Azure AD, Office 365, and third-party identity providers. Troubleshoot authentication issues and manage certificates and trust relationships. Ensure high availability and disaster recovery for ADFS services. Collaborate with security teams to enforce identity and access management policies Deploy and manage Certificate Authorities (CAs) and Registration Authorities (RAs). Create and manage certificate templates and lifecycle policies. Implement PKI solutions like Keyfactor, EJBCA, and Autoenrollment services 1. Operate and maintain Hardware Security Modules (HSMs) and key management systems 2. Ensure compliance with standards like NIST 800-53 and FICAM. Troubleshoot complex PKI-related infrastructure issues. Develop documentation and training materials for PKI operations. Deep knowledge of PKI concepts, certificate lifecycle, and security protocols. Experience with SCEP, ACME, and NDES. Familiarity with Active Directory Certificate Services and Azure AD. Scripting skills (PowerShell, Java, Perl). Understanding of identity and access management (IAM) systems. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Experience 6-8 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less
Posted 7 hours ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles & Responsibilities Job Summary: Infogain is seeking an experienced Active Directory Expert to join our team. As an Active Directory Expert, you will be responsible for designing, implementing, and maintaining Active Directory and Azure Active Directory (AAD) solutions for our clients. You will work closely with the project team and clients to understand business requirements, translate them into technical requirements, and deliver robust AD/AAD solutions that meet the client's needs. Roles And Responsibilities Windows 2016/2019 Active Directory working knowledge. Design, implement and maintain Active Directory and AAD solutions for our clients. Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure. PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting. Managing \ Performing \Troubleshooting, schema updates Management of Active Directory domain controller FSMO roles Managing \ Performing \Troubleshooting of Group policy objects (GPO) Add, remove and configure Active Directory sites, sitelinks and subnets Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers. Managing \ Performing \Troubleshooting File Replication service (FRS) Diagnose and resolve problems associated with the Directory Replication service Configure and manage the AD DNS services Manage Trust relationships Configure and manage the Directory Replication service Strong understanding of AD Disaster recovery Ensure the overall security of the Active Directory domain. Register global applications and SSO in AAD Configure AAD security features, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection. Capable to plan and execute AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Provide expertise in integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce etc., Create and maintain technical documentation for AAD solutions and architectures. Provide training and support to administrators on AAD functionalities and best practices Stay up to date with the latest AAD features, security updates, and compliance requirements Conducting root cause analysis as applicable Perform Problem Management Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement Should have a good understanding of Identity and Access Management platform framework and functions. Should have very good knowledge on User Access Management Process, Auditing and Reporting Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS. Requirements Bachelor's or Master's degree in Computer Science or a related field At least 5 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients. Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc. Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce Good understanding of cloud security concepts and compliance standards, such as SOC, ISO, and GDPR Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Microsoft certifications in Azure Active Directory and related technologies are a plus Good To Have Good interpersonal and organizational skills, ability to handle multiple projects. Flexibility to work in the shifts Good communication skills written and verbal Good understanding and working knowledge of Hybrid joined devices and Intune based management Experience 8-11 Years Skills Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Active Directory, Infrastructure Support, System Administrator, AD DC DHCP DNS, Managed Services-L1 Support About The Company Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru. Show more Show less
Posted 7 hours ago
2.0 years
0 Lacs
India
On-site
About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1 Support ownership of all hosting products (cPanel/Plesk/VPS/Cloud/Dedicated). Handle incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets and phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems and alerts, and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications: Graduate, preferably in Information Technology or Computer Science. Consistently strong academic performance. Linux: Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP, HTTP, FTP,IMAP, POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows: WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why You’ll Love Us In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to no face-to-face interaction with our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our Expert Speak sessions/E-learning courses to grow professionally & personally. Work with creative & innovative teams. We believe in hiring the best of the best and are proud of being surrounded by people who think out of the box to only better our products, work & customer experiences. Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don’t worry! Our employee assistance program services provide free, confidential, short-term counseling. This benefit is also extended to an immediate family member. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less
Posted 1 day ago
2.0 - 3.0 years
0 Lacs
Bengaluru
On-site
2 - 3 Years 1 Opening Bangalore Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: So is for 281717 Sathish Kumar Ravichandiran - FTE Extension Skills Deskside,Desktop Support,Desktop Management About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 3 days ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity: We’re looking for a Technical Support Engineer who’s passionate about solving problems, helping people, and learning new technologies. You’ll play a key role in supporting our customers by providing technical assistance and ensuring a great experience across Poppulo’s SaaS platform. This is a great opportunity for someone with a solid foundation in technical support who’s ready to grow their skills and make a real impact in a collaborative team environment. Primary Responsibilities: Provide responsive, technical support to customers through chat, email, phone, and screen sharing. Help users troubleshoot and resolve a variety of software and platform-related issues. Clearly document the steps taken to solve problems and keep track of progress for team visibility and hand-off. Build your knowledge of Poppulo’s products, services, and tools so you can offer more in-depth support over time. Collaborate with teammates to share knowledge, improve processes, and support a positive customer experience. Stay organized and follow up on open issues to ensure nothing falls through the cracks. Work flexible hours, to support our global customer base. Complete customer-required background checks Take on other tasks or projects as needed to support the team. Skills & Experience Required: A degree in Computer Science, Information Technology, or similar – or equivalent hands-on experience. At least 4 years of experience in a customer-facing technical support role, with excellent knowledge of Linux (must-have), Window Server Administration: WMI, Active directory, DNS, DHCP, Server roles. Experience in OS troubleshooting, log analysis, Network LAN and Firewall concepts, as well as and NTFS and File Management Structures Experience with Ubuntu is a plus. Experience with Remote Support tools—Logmein.com, Gotomeeting.com, VNC, Dameware, and RDP Confidence in troubleshooting technical problems and explaining solutions clearly. A strong sense of ownership and a willingness to learn new systems and tools. A team player with good communication skills who enjoys working with others to solve problems. Customer-focused mindset – you care about helping people and getting things right. Why Join Us? A supportive team that values learning, collaboration, and continuous improvement. Opportunities to develop your skills and grow your career in a fast-paced, tech-driven company. The chance to work with a global customer base and cutting-edge communication technology. Note: Flexible to work in 24/7 support. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. Show more Show less
Posted 3 days ago
3.0 - 5.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Roles & Responsibilities - Experience to understand the organization's server & storage needs. verifying the compatibility of the server hardware with the organization's existing infrastructure, including network switches, storage systems, and other components. - Experience for physical connectivity by using various protocol. · Operating System Installation: Selecting and installing the appropriate operating system (e.g., Windows Server, Linux distribution) based on the server's intended purpose and compatibility requirements. This involves creating partitions, Raid configuration, Services understanding etc. · Network Configuration: Configuring network settings such as IP addresses, subnet masks, gateways, DNS servers, and network interfaces. This ensures the server can communicate with other devices. · Virtualization Technology: Understand & Evaluating the server's compatibility with virtualization VMware or Hyper-V platforms and assess its ability to handle virtualized workloads efficiently. · Security Settings: Implementing security measures to protect the server from unauthorized access and potential threats. This includes configuring firewalls, setting up access controls and user permissions, enabling encryption protocols, and establishing secure remote access methods (e.g., SSH, VPN). · Server Roles and Features: Enable specific server roles and features based on the intended purpose of the server. For example, configuring a web server role (e.g., IIS, Apache) for hosting websites, setting up a database server (e.g., MySQL, Microsoft SQL Server), or enabling file and print sharing capabilities. · Storage Configuration: Configuring storage settings, including disk partitioning, file systems (e.g., NTFS, ext4), and storage technologies (e.g., RAID configurations) to ensure optimal disk performance, data redundancy, and storage capacity utilization. · Application and Service Installation: Installing and configuring required applications and services on the server to support the organization's specific needs. This may include database management systems, web applications, email servers, and other software components. · Backup and Disaster Recovery: Implementing backup and disaster recovery strategies to protect critical data and ensure business continuity. This includes setting up regular backups, configuring backup schedules, and testing restore procedures to verify data recoverability. · Documentation and Change Management: Maintaining comprehensive documentation of the server configuration, including hardware specifications, software versions, network diagrams, and configuration details. Following change management processes to document any modifications made to the server configuration over time. · Active Directory (AD) configuration : Understand & Experience the key elements of AD configuration including (1) Forest and Domain Design (2) Domain Controller Installation (3) Active Directory Schema Extension (4) User and Group Management (5) Organizational Unit (OU) Configuration (6) Group Policy Configuration (7) Trust Relationships (8) DNS Integration (9) Replication Configuration (10) Security and Permissions · AD migration: Able to understand migration requirements & Perform Key steps in AD involvement Including (1) Planning and Analysis (2) Designing the Target Environment (3) Establishing the Migration Plan (4) Setting Up the Target Environment (5) User and Group Migration (6) Computer and Server Migration (7) Data and Application Migration (8) Testing and Validation (9) Decommissioning the Source Environment (10) Documentation and Post-Migration Tasks Education Qualification: Diploma or Degree (CE, IT, EC) , MCITP/MCSA/MCSE certified, Red hat Certified, 3-5 years’ experience. Show more Show less
Posted 3 days ago
4.0 years
0 Lacs
India
On-site
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior C++ Software Developer to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment. The Virtualization Backup Team is responsible for integrating Acronis' flagship product, Acronis Backup, with various virtualization platforms to enable seamless backup and restore operations for virtual machines and hypervisor hosts. As part of the Virtualization Backup Team, you will tackle a variety of challenging tasks, including: Gaining in-depth knowledge of VMware ESXi, Hyper-V, Virtuozzo, and other hypervisors to address platform-specific issues. Developing a deep understanding of file system management and parsing (FAT, NTFS, Ext, XFS, ReFS). Analyzing OS boot sequences to ensure cross-platform bootability for virtual machines during backup and restore. Performing integrations with major cloud and virtualization platforms, including Azure, Google Cloud, Oracle Cloud, Amazon Web Services, and XenServer. What You'll Do Develop Acronis product integrations with new virtualization platforms and implement additional virtualization-related features. Troubleshoot and resolve identified issues to ensure seamless performance. Conduct code reviews, implement unit tests, debug, and integrate code efficiently. What You Bring (experience & Qualifications) 4+ years of relevant experience in developing, deploying, monitoring, and debugging highly scalable applications using C++. Proficiency in at least one platform (Windows, Linux) and related development technologies with hands-on experience. Strong understanding of advanced programming concepts, including multi-threading, OS internals, networking, TCP/IP protocols, and IPC mechanisms. Experience with debugging tools such as Xcode, LLDB, GDB, and WinDbg, as well as reverse engineering techniques. Solid system administration skills across Windows, Linux, networks, and file systems. Strong troubleshooting and problem-solving abilities. Knowledge of Python and Golang is a plus. Please submit your CV and application in English Who We Are Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less
Posted 5 days ago
5.0 years
0 Lacs
India
Remote
Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less
Posted 5 days ago
5.0 years
9 - 9 Lacs
Hyderābād
Remote
Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 10, 2025 Job number 1829318 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 6 days ago
5.0 years
0 Lacs
India
On-site
Job Description: We are seeking an experienced system/software architect to lead the design of a USB-based backup and recovery platform. You will define the system architecture, oversee integration between core modules (snapshot, compression, encryption, USB binding), and work closely with developers to ensure scalable and secure design. Responsibilities: Design high-level and low-level architecture for disk snapshotting, delta storage, and recovery engine Define integration of USB bootable environment with backup tools Provide guidance on compression and block-level optimization techniques Ensure scalability, security, and performance of system Requirements: 5+ years experience as a software/system architect Strong knowledge of Windows internals, file systems (NTFS, FAT32), and block-level disk access Experience in backup/imaging tools (e.g., Macrium, Acronis, VSS) Familiarity with USB boot environments (WinPE, GRUB) Strong documentation and team communication skills Show more Show less
Posted 6 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 6 days ago
25.0 years
5 - 9 Lacs
Hyderābād
On-site
About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Principal Engineer – C++ The Opportunity We have an outstanding career opportunity for a Principal Engineer- C++, in Bengaluru and Hyderabad. We are seeking a highly skilled Senior Software Engineer to join our team and play a key role in building highly scalable, software-defined storage solutions. You will be responsible for optimizing software performance, scaling distributed systems, and developing innovative solutions to meet customer needs. If you are passionate about distributed systems, file storage, and high-performance computing, we want to hear from you. We are an extra ordinary engineering team that thrives on innovative ideas! We believe in having a dynamic engineering process but at the same time believe that processes can evolve to enhance Developer efficiencies and capabilities. We take pride in our ability to complete complex projects while delivering exceptional results to our customers. It takes great people to build great software and that’s where you come in! We thrive upon collaboration and focus our efforts on maintaining a strong diverse workforce. We hire individuals from all different backgrounds and experiences and are passionate about equality and integrity. What you’ll do Design and develop highly scalable software-defined storage solutions. Optimize software for high performance and scale in distributed environments. Develop a deep understanding of complex distributed systems and create innovative solutions for customer use cases. Enhance performance, scalability, and resiliency in storage software. Collaborate closely with development, testing, documentation, and product management teams to ensure high-quality software delivery. Who you are Bachelor's degree required. 8+ years’ experience in C++ programming, with a strong foundation in low-level system development. In-depth knowledge of Windows OS internals. Strong understanding of file systems, such as NTFS, ReFS, FAT, ext2, ext3, NFS, and CIFS. Experience working with storage arrays and related technologies. Development experience in file systems, operating systems, distributed systems management, or cloud technologies. Knowledge of distributed computing principles, including high-performance, fault-tolerant, and clustered systems. Security and SaaS experience strongly preferred. You’ll love working here because: Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Annual health check-ups, Car lease Program, and Tuition Reimbursement An inclusive company culture, an opportunity to join our Community Guilds Personal accident cover and Term life cover Ready to #makeyourmark at Commvault? Apply now! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. For our Candidates to prioritize your security: Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana
Remote
Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 10, 2025 Job number 1829318 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
4.0 - 9.0 years
15 - 20 Lacs
Bangalore Rural, Bengaluru
Work from Office
-Responsible for acquiring NTF (new to the firm) clients -Revenue generation and maintenance of relationships with HNI/UHNI & corporate clients and offer wealth advisory services -Need to ensure the growth of AUM or book size.
Posted 1 week ago
4.0 - 9.0 years
15 - 20 Lacs
Bangalore Rural, Bengaluru
Work from Office
-Responsible for acquiring NTF (new to the firm) clients -Revenue generation and maintenance of relationships with HNI/UHNI & corporate clients and offer wealth advisory services -Need to ensure the growth of AUM or book size.
Posted 1 week ago
0 years
4 - 9 Lacs
Noida
On-site
Country/Region: IN Requisition ID: 25970 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Sr Technical Lead-Cloud & Infra Engg Description: Area(s) of responsibility AD Domain controller migration 2008 to 2016. Managing Active Directory and Group Policies. Active Directory implementation and Administration. Active Directory Backup and Restoration. Experienced with DCPROMO process and configuring OU structure, Global Catalog server, directory services. DNS administrations and troubleshooting skill Working on Active Directory replication, GPOs and FSMO roles. Creating new group policies as per the Customer request, User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts. NTFS security, disk quota management. ADFS administration and management Working knowledge on PKI infrastructure DFS management and troubleshooting skill Provide systematic RCA and problem management for P1 and reoccurring issues Powershell knowledge at intermediate/advance level PS Automation skill and any hands-on experience on real time project. ADFS knowledge AD Migration skill and experience PS code writing capabilities to how many lines. Develop and maintain scripted and automated tools for management of the Windows physical and virtual environments. The ability to perform deep dive analysis of issues and be able to quickly resolve complex problems. Experience defining and executing Disaster Recovery and Business Contingency Plans. Must be independent, organized, self-motivated, responsible, and able to complete tasks with little or no supervision. Knows ITIL concepts and can apply them effectively.
Posted 1 week ago
2.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
Remote
Medpace is looking for a System Engineer to add to their growing Infrastructure Enterprise Applications Team! This team is responsible for administering systems that house enterprise applications utilized globally and implementation of applications / programs supporting the company infrastructure business processes and operations. Responsibilities Traditional Windows Server administration Design/Implement system solutions for Vendors, Developers, and Users to help deliver enterprise applications. Ensure the highest level of system and infrastructure availability Evaluate existing systems and provide technical direction to IT support staff Coordinate effort with IT Security team to resolve security related vulnerabilities Manage and monitor systems and infrastructure for the organization to be in line with company requirements. Plans and implements system automation when available for better efficiency Utilize Load-balancers for both Web Servers and Applications PKI Certificate Management Manage a Citrix environment for Desktop/Application Delivery Use an IT Service Management System (ServiceNow) to manage and document day to day work and keep track of projects. Qualifications Bachelor's degree in Information Systems or a related field; 2+ years of experience in Windows Server Administration Windows Server OS Remote Desktop Services/Remote App Group Policy Active Directory File Server, Shares/NTFS Permissioning 1+ years of experience in Web Hosting Administration DNS Load Balancers IIS Apache SSL/TLS Certificate Management Desire to learn and grow, with a solid foundation of experience Problem-solving and analytical skills Aptitude to manage many different servers, applications, and priorities effectively; and Ability to communicate effectively with peers, end users, and management Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What To Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. Show more Show less
Posted 1 week ago
4.0 - 9.0 years
15 - 20 Lacs
Bangalore Rural, Bengaluru
Work from Office
-Responsible for acquiring NTF (new to the firm) clients -Revenue generation and maintenance of relationships with HNI/UHNI & corporate clients and offer wealth advisory services -Need to ensure the growth of AUM or book size.
Posted 1 week ago
5.0 years
0 Lacs
India
Remote
Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less
Posted 2 weeks ago
0 years
3 - 6 Lacs
Gurgaon
On-site
#freepost Designation: Wintel Administrator Location: Gurugram Qualification: B.E, B. TECH, BCA, Diploma Roles and Responsibility Proactive monitoring and administration know-how to create/modify/manage alerts for new/existing servers with good knowledge of the working technology. Administration working knowledge on different Windows OS platforms (Windows Server 2012R2, 2016, 2019 & 2022), Knowledge of - Disk & Storage File & Print Server Management, Terminal Services, RAID Administration, NTFS. Permissions and troubleshooting issues related to the above applications. Understanding of OS migration concepts. Knowledge of Server RAID configurations. Working knowledge of File Server along with NTFS permissions. Working knowledge of Print Server. Working knowledge of FTP & SFTP services. Understanding Active Directory and DNS services. Understanding & working knowledge of Azure AD. Understanding on VMware. Good writing skills for technical documentation and reports. Good communication skills for customer and technical calls. Knowledge of ITIL and process for Incident, Service, Change, and Problem management. Job Type: Full-time Work Location: In person
Posted 2 weeks ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
India
On-site
Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Show more Show less
Posted 2 weeks ago
4.0 - 9.0 years
15 - 20 Lacs
Bangalore Rural, Bengaluru
Work from Office
-Responsible for acquiring NTF (new to the firm) clients -Revenue generation and maintenance of relationships with HNI/UHNI & corporate clients and offer wealth advisory services -Need to ensure the growth of AUM or book size.
Posted 2 weeks ago
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