We are looking for AR Caller Cum Analysts and Senior AR Caller Cum Analysts with hands-on experience in the US Healthcare Medical Billing process. The role involves handling end-to-end AR calling activities, denial management, and account receivables analysis to ensure timely and accurate resolution of claims. Work Mode: Work From Home (Initially Work from Office For 2 Months) Shift Time 2 PM to 11 PM IST Key Responsibility Areas Handle end-to-end AR Calling process for US healthcare accounts. Perform analysis of insurance and patient follow-ups to ensure payment resolution. Work on denials and unpaid claims with timely follow-ups and escalation where required. Maintain control logs, correspondence, and documentation for all AR activities. Conduct root cause analysis of patient receivables and highlight key issues. Address outstanding account receivables and submit appeals within deadlines. Perform aging analysis and generate reports on A/R, denial reasons, and collection trends . Collaborate with internal teams and clients to drive revenue recovery and improve processes. Requirements Minimum 1 to 4 years of experience as an AR Caller / AR Analyst in medical billing. Strong understanding of Revenue Cycle Management (RCM) and denial management concepts . Proven expertise in handling denials, appeals, unpaid claims, and follow-ups . Ability to perform aging analysis and interpret days in A/R . Good communication skills with a positive and problem-solving attitude . Strong analytical skills with attention to detail.
We are hiring AR Callers / Senior AR Callers with hands-on experience in US Healthcare Accounts Receivable (AR) processes. The ideal candidate should have strong expertise in denial management, insurance follow-up, and claim resolution, while ensuring client deliverables meet the highest quality standards. Work Mode: Work From Home (Initially Work from Office for starting 2 Months) Shift Time 2 PM to 11 PM IST Key Responsibilities: Handle US Healthcare Physicians / Hospitals Accounts Receivable (AR) process. Work closely with the Team Leader to achieve process goals. Ensure deliverables meet clients quality standards and timelines. Manage Denials, Rejections, LOAs, and Corrections to claims as per guidelines. Perform denial management by analyzing claims, calling insurance carriers, and documenting actions in billing summary notes . Review emails and client updates regularly to stay aligned with process requirements. Escalate unresolved issues promptly to the supervisor. Update production logs and maintain accurate reporting. Maintain strict adherence to company policies, compliance, and confidentiality standards . Requirements: Strong understanding of Healthcare RCM (Revenue Cycle Management) and US Healthcare concepts . 14 years of hands-on experience in AR Calling / Denial Management . Proficiency in interacting with insurance companies for claims follow-up. Excellent knowledge of denial management and AR follow-up processes . Ability to achieve daily / monthly collection targets . Strong communication and analytical skills with attention to detail. Ability to prepare and maintain status and productivity reports . Candidates with long career gaps will not be considered .