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Technical Support Specialist Trivitron Healthcare

5.0 - 8.0 years

12 - 15 Lacs

Chennai

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JOB RESPONSIBILITIES: Engage with customers and ensure maximum uptime of Labsystems products. Ownership of Installation and service calls and follow it up through resolution. Keep accurate records of communication with customers. Resolve customer complaints remotely/onsite within the shortest time. Get timely feedback from customers and ensure customer satisfaction. Maintain records through CRM and improve Turn Around Time Adhere to Quality Management System procedures and maintaining the Audit documents Supporting regulatory team on instrument related registration documents Maintain organization product knowledge and support continuous improvement efforts. Complete all assigned and required...

Posted 5 months ago

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