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3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Customer Excellence Manager, you will be responsible for overseeing various aspects of customer data integrity, contract management, customer satisfaction metrics, and engagement initiatives. Your role will require strong collaboration skills, strategic thinking, and a passion for enhancing customer experiences. Key Responsibilities: - Collaborate with regional teams to ensure the completeness and accuracy of customer and outlet master data. - Implement processes and best practices for data governance to maintain high data quality standards. - Ensure all customer contracts for the forthcoming year are signed according to the defined Delegation of Authority Guidelines (DAG) and monitor c...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Customer Excellence Manager is responsible for overseeing various aspects of customer data integrity, contract management, customer satisfaction metrics, and engagement initiatives. This role requires strong collaboration skills, strategic thinking, and a passion for enhancing customer experiences. You will collaborate with regional teams to ensure the completeness and accuracy of customer and outlet master data. You will implement processes and best practices for data governance that maintain high data quality standards. Additionally, you will work closely with regional teams to ensure all customer contracts for the forthcoming year are signed according to the defined Delegation of Auth...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The Customer Excellence Manager is responsible for overseeing various aspects related to customer data integrity, contract management, customer satisfaction metrics, and engagement initiatives. This role entails strong collaboration skills, strategic thinking, and a commitment to enhancing customer experiences. In terms of customer data integrity, the Manager will collaborate with regional teams to ensure the completeness and accuracy of customer and outlet master data. Implementing processes and best practices for data governance to maintain high data quality standards is crucial. Furthermore, ensuring that all customer contracts for the upcoming year are signed in accordance with the defin...
Posted 3 months ago
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