2.0 - 6.0 years

0 Lacs

guwahati, all india

On-site

As a full-time on-site NPS (Net Promoter Score) professional based in Guwahati, your primary role will involve measuring customer loyalty and satisfaction by collecting and analyzing customer feedback. You will work closely with various departments to enhance the overall customer experience and lead initiatives aimed at boosting NPS scores. Key Responsibilities: - Measure customer loyalty and satisfaction through NPS methodologies - Analyze customer feedback data to identify trends and areas for improvement - Collaborate with different departments to improve the customer experience - Drive initiatives focused on increasing NPS scores and overall customer satisfaction Qualifications: - Previo...

Posted 6 days ago

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Title Nps Aditya Birla Sun Life Insurance

2.0 - 6.0 years

0 Lacs

guwahati, all india

On-site

Job Description Role Overview: As an NPS (Net Promoter Score) professional at Aditya Birla Sun Life Insurance Company Limited, your primary responsibility will be to measure customer loyalty and satisfaction through the collection and analysis of customer feedback. You will work on-site in Guwahati and collaborate with various departments to enhance customer experience and implement strategies to boost NPS scores. Key Responsibilities: - Measure customer loyalty and satisfaction using NPS methodologies - Collect and analyze customer feedback to identify trends - Collaborate with different departments to enhance customer experience - Drive initiatives to increase NPS scores Qualifications Req...

Posted 2 weeks ago

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Manager - NPS IndiGo (InterGlobe Aviation Ltd)

0.0 years

0 Lacs

gurgaon, haryana, india

On-site

Manager for Net Promoter Score (NPS) is responsible for overseeing and implementing strategies to measure and improve customer satisfaction and loyalty. The role involves analyzing NPS data, identifying trends, and collaborating with cross-functional teams to enhance overall customer experience. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a deep understanding of customer-centric strategies. Key Responsibilities NPS Program Management: Develop and manage the NPS program, ensuring its effective implementation across various touchpoints. Monitor and analyze NPS data to identify areas for improvement and track performance over time. Data An...

Posted 1 month ago

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Nps Aditya Birla Sun Life Insurance

2.0 - 6.0 years

0 Lacs

guwahati, assam

On-site

As a full-time on-site NPS (Net Promoter Score) professional based in Guwahati, your main role involves measuring customer loyalty and satisfaction through the collection and analysis of customer feedback. You will work closely with various departments to improve the overall customer experience and drive initiatives to boost NPS scores. Key Responsibilities: - Measure customer loyalty and satisfaction using NPS methodologies - Analyze customer feedback data to identify trends - Collaborate with different departments to enhance customer experience - Lead initiatives focused on increasing NPS scores Qualifications: - Prior experience in customer experience management and NPS methodologies - St...

Posted 2 months ago

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