14 Nps Management Jobs

Role Overview: You will be responsible for managing the day-to-day activities at the preschool, including procuring and arranging instructional resources, auditing classrooms, and observing activities. You will need to address parents" concerns while maintaining positive relationships with them. Additionally, you will manage staff, ensure implementation of policies and procedures, and provide an explorative and comfortable learning environment for the children at the center. Dealing with vendors for infrastructure issues, acquiring and maintaining business prospects, and preparing and executing budget plans to ensure cost-effectiveness will also be part of your role. You will be accountable ...

Role Overview: You will be leading the marketing function of the coffee brand DUNKIN, which is currently undergoing a transformative journey to become a beverage & bakery brand known for its #Just Damn Good Coffee. Your role will involve driving profitable business growth and scaling up the brand through innovative strategies. Key Responsibilities: - Develop and execute complete brand strategy planning & deployment, including menu strategy, pricing engineering, and media and digital activation calendar - Lead a team responsible for brand, digital, and NPD, collaborating with cross-functional teams to scale the brand - Craft brand and product strategies to accelerate new user acquisition, inc...

Key Responsibilities Leading corporate wide goal setting, and managing NPS and customer satisfaction programs for different markets and with partners. This role will serve as the lead in bridging the gap between external and internal customer satisfaction surveys by bringing a fresh perspective on aligning the studies. Individual will own the NPS study and drive recommendations to improve the customer experience across the organization Works closely with NPS Insights vendor, Insights Integration and analytics team to produce value-based results to grow NPS and enhance customer experience Frequent communications and presentations to senior leadership team is required, including tracking of th...

Role Overview: As a Zonal Head for Sales & Collections in the 3 Wheeler Business Unit, you will play a crucial role in establishing a new business from the ground up. Your primary responsibility will be to build and manage city teams, oversee the sales cycle, collections, repossession, redeployment, and ensure exceptional customer and dealer experiences. This role offers growth opportunities into central leadership as the business expands. Key Responsibilities: - Team Building & Management: Lead the recruitment and management of high-performing sales and collection teams in various cities, ensuring monthly target achievements. - Distribution Network Development: Establish a comprehensive dis...

Build and manage high-performing sales and collections teams across cities of operations Building an exhaustive distribution network of dealers, sub-dealers, DCO influencers, and other EBI’s & managing the relationship and entire lead funnel. Required Candidate profile Work experience of at least 8-10 years, across dealer management, sales & collection functions in the Automotive BFSI industry. Prior multi-city team handling experience is mandatory.

As a Claims Management Specialist, your main role is to efficiently and accurately process and manage cashless insurance claims, ensuring timely closure for policyholders and seamless coordination with insurance providers. You will be responsible for verifying policy coverage, reviewing medical records, coordinating with insurers, and ensuring that claims are processed accurately and efficiently. Additionally, you may need to communicate with employees or dependents to provide updates on claim status and address any questions or concerns to facilitate the smooth and timely processing of cashless claims. Your key responsibilities will include: - Managing end-to-end cashless claims of employee...

As a Cashless Claims Team Associate, your role involves processing and managing cashless insurance claims efficiently and accurately to ensure timely closure for policyholders and seamless coordination with insurance providers. Your responsibilities include: - Managing end-to-end cashless claims for employees by verifying policy coverage, reviewing medical records, and coordinating with insurers - Verifying policy details to ensure claim eligibility for cashless processing - Providing customer service by responding to inquiries from employees and stakeholders regarding claim status - Coordinating with healthcare providers and hospitals to obtain additional information and clarify details - I...

As the Head of Marketing for the coffee brand DUNKIN, you will play a crucial role in leading the marketing function to drive profitable business growth and scale up the brand. Your responsibilities will include: - Developing and executing the complete brand strategy, including menu strategy, pricing engineering, and media and digital activation calendar. - Leading a team responsible for brand, digital, and new product development, collaborating with cross-functional teams to scale the brand. - Crafting brand and product strategies to accelerate new user acquisition, increase customer frequency, and enhance consumer acquisition, retention, and loyalty. - Owning the brand's P&L, focusing on g...

As a Manager for TN, Kerala, and Karnataka regions, you will be responsible for overseeing the following key areas: - Managing forward logistics TAT by ensuring timely pickup of customer devices and submission of service center submissions. - Handling reverse logistics by coordinating the pickup of service center devices and customer drop-offs. - Maintaining a minimum NPS score of 60+ for the TN, Kerala, and Karnataka regions to ensure customer satisfaction. - Meeting daily targets for SR closure to address customer service requests efficiently. - Implementing hygiene activities such as handling replacements, defective products, and clearing invoices promptly.,

The preschool center is seeking a dedicated individual to fill the position of Preschool Centre Head at SCO 17, Sector 11 B, Faridabad, Haryana - 121006. As the Preschool Centre Head, you will be responsible for managing the day-to-day activities at the preschool, ensuring a smooth operation. Your duties will include procuring and arranging instructional resources for classroom use, auditing classrooms, and observing activities to maintain high curriculum standards. You will be the point of contact for addressing parents" concerns, maintaining positive relationships with them. Managing the center's staff, implementing policies and procedures, and providing an explorative and comfortable lear...

This is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team. You will utilize the Chat platform to respond to service inquiries from customers and provide comprehensive resolutions to complaints/queries. This includes following up on all customer requests via chat and email. It is important to maintain detailed knowledge of product and service offerings to customers and analyze risk areas to identify solutions that meet customer's needs. Ensuring information security ...

You will be responsible for managing the key result areas (KRA) for the regions of Tamil Nadu (TN), Kerala (KER), and Karnataka. Your tasks will include ensuring the forward logistic turnaround time (TAT) for customer device pickups and service center submissions, as well as managing the reverse logistic process for service center device pickups and customer drop-offs. Maintaining a Net Promoter Score (NPS) of 60 and above for Tamil Nadu, Kerala, and Karnataka will be a crucial part of your role. You will also need to meet the daily SR closure targets and oversee hygiene activities such as handling replacements, defective devices, and invoice clearances. Your role will require strong organiz...

As a Manager for TN, Kerala, and Karnataka regions, you will be responsible for overseeing the following key areas: - Managing forward logistics TAT by ensuring timely pickup of customer devices and submission of service center submissions. - Handling reverse logistics by coordinating the pickup of service center devices and customer drop-offs. - Maintaining a minimum NPS score of 60+ for the TN, Kerala, and Karnataka regions to ensure customer satisfaction. - Meeting daily targets for SR closure to address customer service requests efficiently. - Implementing hygiene activities such as handling replacements, defective products, and clearing invoices promptly.,

Role Name: Junior Relationship Manager Work Outline: Building new relationships & cultivating existing ones with tile contractors in a structured module provided by the company. For sales, close coordination with the accounts and operations team is required to ensure timely delivery and collections within the desired time. Ensuring Regular meet-ups with stakeholders and adherence to service quality after-sales policies in the field, as per the company's established policy. Ensuring NPS is extremely high and the recurring accounts % is above 90. Ensuring a weekly quota of x’ ground visits is met at the client location to understand requirements, mitigate problems, and communicate about new pr...