194 Nps Jobs - Page 8

We are seeking an experienced and dynamic professional to drive annuity business growth through National Pension Scheme (NPS), Superannuation, and open-market channels with PSU clients. You will be responsible for driving business targets, managing PSU tie-ups, and ensuring seamless implementation of sales strategies in the assigned region. Your Future Employer: Join a leading Life Insurance organization renowned for its strong portfolio in annuity and retirement solutions. Be part of a dynamic team that values strategic thinking, ownership, and long-term client relationships. Responsibilities: 1. Executing sales plans to achieve annuity business targets in the region. 2. Managing a team of ...

Need Min 1+yrs exp as a Operations Manager from International Voice Process BPO. Operations Manager on papers from International Voice process. Handled a big span of people US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Requirements of Team Leader Exp.in E- Commerce inbound/email process / Voice Process . Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Role Summary: We are seeking a strategic and client-focused Customer Success Leader to drive superior customer experience, value delivery, and relationship management across Finance & Accounting engagements. The ideal candidate will act as a trusted advisor to clients, championing their goals while ensuring high CSAT, business retention, and account growth. Key Responsibilities: Client Relationship Ownership: Serve as the single point of contact for F&A clients, ensuring strategic alignment, smooth communication, and long-term partnership. Service Performance & Governance: Lead periodic business reviews, track service KPIs, and drive SLA adherence across all F&A processes (P2P, O2C, R2R, FP&...

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

We are urgently hiring a Team Leader for International Voice Process. Job Title : Team Lead; Location: Bangalore Working Hours/ Days: 9 Hours / 5 Rational Days a Week Shift: Rotational Night shifts. Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, one-on-ones, and performance reviews. Address team concerns and provide feedback for continuous improvement. Performance Monitoring: Monitor and analyze team performance metrics (e.g., call handling time, customer satisfaction scores, adherence to scripts). Set and track performance targets and KPIs. Implement strategies to achieve and exceed performance goa...

We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to ag...

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 18LPA Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for ...

Role: Operations Manager - Customer Support Location: Bengaluru/ Pune Package up to 17 LPA Voice/ Chat Process Work from Office Requirements: Education: Graduate or above Experience: 10+ years of experience in International Customer Support operations 2+ years of experience working as a Manager handling a team size of 100+ associates Must have experience in International Voice/ Chat support Excellent verbal and written communication skills Immediate Joiner Preferred For details email resume to anumeha@manningconsulting.in

Job Opportunity: Head of Quality (Transaction Quality) Location : Gurgaon, India Experience : COPC Certification Mandatory About IGT Solutions IGT Solutions Pvt. Ltd. is a global leader in IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. We are committed to innovation, excellence, and delivering exceptional experiences to our clients. Role Overview We are looking for a dynamic and experienced Head of Quality (Transaction Quality) to lead quality initiatives, manage cross-functional teams, and ensure continuous process improvement across our operations in Gurgaon . Key Responsibilities Team & People Management Lead and mentor a team of Quality Evalu...

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Greetings from Kotak Life Insurance!! We are Currently hiring For a Relationship Manager In our Direct Marketing Channel. If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali-kini@kotak.com or call on 9975341093 Location: Ludhiana, Amritsar, Jalandhar, Pathankot Role & responsibilities - Convert leads and generate business through leads shared by the organization - Visit potential customers for new business - Grow existing accounts and develop new accounts in order to meet sales and profitability goals establish by the Direct-Sales Management - Keep database current and accurate with: target customer, current customer and fut...

We are urgently hiring a Team Leader for International Voice Process. Job Title : Team Lead; Location: Bangalore Working Hours/ Days: 9 Hours / 5 Rational Days a Week Shift: Rotational Night shifts. Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, one-on-ones, and performance reviews. Address team concerns and provide feedback for continuous improvement. Performance Monitoring: Monitor and analyze team performance metrics (e.g., call handling time, customer satisfaction scores, adherence to scripts). Set and track performance targets and KPIs. Implement strategies to achieve and exceed performance goa...

We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to ag...

Must have 1 year experience as an operations AM Graduation is mandate Need excellent communication in English Must be aware about shrinkage, attrition, AHT Should have handled a team of 60+ people E-Commerce exp will add advantage Connect 7697428237 Required Candidate profile 7 years of overall BPO experience. 1 year on paper exp as a AM-OPS. E-Commerce exp will add advantage.

Requirements of Team Lead for E- Commerce Voice Process. Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

Achieving sales target through Assigned leads, which may be self generated or generated by branch,call centers & other sources Meeting prospective customers in the assigned geographic to understand their financial needs & selling insurance solutions