Novel Jewels

The Store Operations Manager (SOM) is responsible for overseeing key operational aspects, with a primary focus on inventory control, replenishment, and asset management. This role plays a crucial part in maintaining accuracy in inventory records, ensuring compliance with commercial regulations, and facilitating smooth day-to-day operations. The SOM will collaborate with various teams, including Commercial, QC, SCM to optimize processes and contribute to the store's overall efficiency. Responsibilities: Oversee inventory levels and replenishment processes. Ensure corrective inward inventory measures are aligned with weight and measure standards for every piece. Report discrepancies promptly and provide shortage reports to the management. Monitor gold, diamond and other metal weights accuracy during inventory receipt and product billing for every item. Maintain and control company assets within the store. Document and regulate the movement of assets. Report and take timely action in cases of missing inventory or assets. Conduct weekly, monthly audits for physical stock verification. Closely work with the finance team to ensure adherence to commercial compliances. Manage old gold, weights and measures, and closure of accounts payable/receivable activities. Raise invoices in SAP for accurate financial documentation. Maintain records and reconcile various modes of payment. Manage petty cash and ensure accurate reconciliation. Conduct day opening and closing activities at the cash counter. Collect cash and card receipts from cashiers. Generate and maintain daily, weekly, and monthly sales reports. Reconcile Tally credit card slips and other expense reports. Ensure training of cashier team to avoid any financial losses or billing error. Manage and motivate cashiering team to generate and process error free billing experience. Ensure regular training and upskilling of cashiering team. Qualification & Experience: Bachelors degree in business administration, Finance, Inventory Management, Supply Chain Management, or a related field. Proven experience of minimum 6 years as Operations Manager in a retail management role, with a focus on jewellery or luxury goods Knowledge of commercial compliances and regulatory standards. Prior experience in handling cash management and financial reconciliation.