Novantice Solutions

3 Job openings at Novantice Solutions
International Voice Customer Support Inbound Process hyderabad,chennai,bengaluru 0 - 1 years INR 2.5 - 5.0 Lacs P.A. Work from Office Full Time

Job Description: We are hiring enthusiastic Customer Support Executives for one of the worlds leading international brands. This role involves handling inbound customer queries and providing high-quality support. Candidates will be working in a U.S. night shift with a fixed 5-day work week and 2 weekly offs. Along with a professional work culture, this opportunity offers career growth, attractive salary, and employee benefits such as provident fund, ESI, transport facilities, and performance-based incentives. Eligibility Criteria: Education: Minimum qualification 10+2 / PUC fresher or Graduate fresher Experienced candidates must provide all relevant supporting documents (educational certificates, experience letters, and latest payslips) Freshers must provide graduation/PUC certificates Flexibility to work in U.S. night shift Immediate joiners preferred Key Skills: Excellent verbal communication skills in English Strong customer service orientation and problem-solving ability Willingness to work in a fast-paced international environment Salary & Benefits: Salary Package: 2.75 LPA 5 LPA (based on experience and skills) Performance-based incentives Provident Fund (PF) & ESI Transportation (Pick-up & Drop facility) Fixed 5-day working, 2 days weekly off For further details, contact the Hiring HR Team: 9071861955 / 8638377974 / 9678062419

Team Lead mysuru 1 - 3 years INR 2.4 - 3.6 Lacs P.A. Work from Office Full Time

Hiring for Team Leader and Quality Analyst (Voice Process) We are looking for a skilled and motivated Team Leader Quality Analyst with solid BPO experience to join our domestic premium voice process. Further details Contact - 9071861955 Health insurance Annual bonus Provident fund

International Customer Support Voice bengaluru 0 - 1 years INR 2.75 - 5.0 Lacs P.A. Work from Office Full Time

Associate (International Customer Support, Voice) Location: Bangalore Role Type: Full-time | International Voice Customer Support Reporting To: Manager Role Overview As an Associate – International Customer Support (Voice), you will handle inbound and outbound calls for international customers, resolve queries, and provide a seamless service experience. The role requires excellent communication, adherence to service quality standards, and the ability to meet productivity goals. Key Responsibilities Handle customer queries and support via inbound/outbound voice calls Provide accurate information and solutions as per process guidelines Maintain service levels and quality standards Ensure punctuality, attendance, and compliance with company policies Build positive professional relationships and maintain customer satisfaction Eligibility Education: 10+2 (Freshers eligible) / Graduates (Freshers eligible) Experience: 0–2 years in international voice/customer support Skills: Excellent oral and written English communication, awareness of telephonic etiquette, typing speed with basic computer navigation, customer-centric mindset Salary & Benefits Fresher Salary: 21,300 (in-hand, post PF, ESI, Insurance, PT deductions) Experienced Salary: 30% hike on last drawn CTC Performance-based incentives and overtime allowance 5-day work week (2 days off) Free transportation (pick-up & drop) Medical insurance for self and family Structured training, growth opportunities, and international exposure Recognition programs, fun-at-work and employee engagement activities Shift: Rotational shifts aligned with international time zones Those who are eligible or interested may contact the Hiring Manager - 9071861955