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2.0 years

0 Lacs

India

Remote

Job description The Mystic Keys, a leading online music education platform, is seeking a talented and passionate Music Teacher to join our team at TheMystickeys.com. If you have a deep understanding of music theory, excellent teaching skills, and a knack for inspiring students of all ages, this position offers an exciting opportunity to make a significant impact on music education. Join us in our mission to provide exceptional music instruction and help students unlock their musical potential. Job Type: Part-time, Remote freelance Qualifications: Must have Trinity College, ABRSM, or relevant Western music certifications. Experience: At least 2 years of teaching experience preferred (Talented freshers can also apply). Location: Remote Language: Proficient in English (Required) Candidate Requirements: Excellent verbal and written English skills, along with Music Certifications. Minimum 2 years of teaching experience (Talented freshers can apply). Flexible approach, capable of adapting to various individuals. Ability to teach both adults and children. Proficiency in teaching all music genres. Familiarity with ABRSM or Trinity College grade examinations. Proficient in teaching all levels, from absolute beginners to advanced. Competency in teaching music theory. Knowledge of music notation software and DAWs is a plus. Job Types: Part-time, Freelance Contract length: 12 months Pay: ₹5,000.00 - ₹30,000.00 per month Expected hours: 15 – 40 per week Work Location: Remote Show more Show less

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Description Are you passionate about automating, designing processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced Seller Support SMEs coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership. Our Business We serve Amazon’s third party sellers, one of the fastest growing businesses inside Amazon with over a million merchants, vendors and brand owners selling on Amazon’s international marketplace. We drive the solutions to ensure our sellers are successful, building the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. We are changing the world of seller engagement. Our Impact The result of our work is seen in the growth of the Amazon business in physical gross merchandise sales sold by independent third-party sellers. We’ve had a direct impact on Amazon’s success in attracting and retaining third party sellers. Our work with sellers is paramount to Amazon’s ability to continue to offer customers the largest product selection at the lowest price. Selling Partner Support Experience is looking for customer obsessed individuals who are committed to solving complex challenges that accompany growth and scale. The Role As a Process Support Expert, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Workflows. In this role you will partner with the greater SPSE organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with product managers, software engineers, business analysts and program managers on small to medium scale projects. Key job responsibilities Engage with program and business stakeholders to document requirements, create functional specifications/requirements and generate process maps using Business Process Model Notation (BPMN) tool called Workflow Designer (WFD) Update, test, launch and improve Selling Partner (SP) and Associate facing WFs Become a subject matter expert on Workflow Designer (WFD) understanding tool configurations Engage with software development teams to provide requirements for integrating new automation or updating existing automation Author SP and Associate facing content in various markup languages (Mustache(5), Markdown, HTML, CSS) Understand and leverage SPS’ operational knowledge for accurate issue resolution Deep dive WF product and/or operational issues to propose and implement simple and effective solutions A day in the life Work extensively on Amazon proprietary BPMN tool to develop and edit existing software products working backwards from business requirements Attend stand-ups sharing updates on project progress and clarify blockers/issues with senior engineers (if any) Occasionally, get involved in discussions with business leaders providing technical solutions to real-world business problems Review technical designs of other engineers maintaining a high quality bar for products About The Team The Process Engineering team operates within a broader organization dedicated to streamlining the support experience for Amazon Selling Partners and internal support associates. Our objectives include minimizing customer support inquiries and enhancing the efficiency of support representatives. As a cohesive unit, we collaborate on best practices, offer mutual assistance, mentor engineers, and actively contribute to the overarching goals of the organization. Throughout our endeavors, we prioritize both productivity and fun. Basic Qualifications Bachelor's degree in engineering, information technology, related technical field or the equivalent experience; with at least 2 years experience in Selling Partner Services. Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, etc.) Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS) Ability to meet deadlines and prioritize tasks. Excellent communication skills, attention to details, self-driven and highly motivated team player. Preferred Qualifications Ability to learn and adopt new technologies quickly Knowledge of technical architectures including upstream and downstream impacts of system configurations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A2965918 Show more Show less

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4.0 years

2 - 6 Lacs

Hyderābād

On-site

About this role: Wells Fargo is seeking a Senior Software Engineer Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications, International: Experience in Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Serves as a technical consultant to internal clients and technical management to ensure conformity with Enterprise Architecture; having expertise across a broad portion of the organizational unit's architecture, or in-depth expertise within a more specific portion of the architecture. Development of PRPC 8.x features on BPM side. Creation of rule types, UI and correspondence features. Creation of rules management and associated tools such as export & import tools, skimming and bulk processing tools PPRC configurations such as MQ, File, email server, SOAP , REST , Agents , Listener's and other configurations Scalability and reuse of the application in development Creation of enterprise class structure that is scalable and extensible Develop PRPC integration capabilities Development of PRPC security model, integrating PRPC with external managed security such as SSO and LDAP PRPC architecture and its relation to J2EE architecture Performance tuning and optimization of PRPC implementations Usage of application preflight tool, PAL, DB Trace, Profiler tool, SMA console, Pega AES Creating Web Services in Java Job Expectations: 4+ years design and planning experience in systems applications or IT Architecture 4+ years of PEGA experience, 8.x experience preferred. PEGA certification CSSA (Certified Senior Systems Architect) or LSA (Lead System Architect) BPM / Case Management experience UI (User Interface) experience RESTful or SOAP web services experience Development experiences in J2EE or .NET Agile experience • JIRA experience Management platform design, support and development experience Experience in working with database systems with SQL, PL/SQL skills in Oracle and in SQL Server. Experience agile developer practices (Scrum) Knowledge and understanding of MQ and Kafka Proficient in authentication, authorization, LDAP and advanced security concepts. Extensively used Clipboard, Tracer and Performance Analyzer (PAL) for troubleshooting and performance tuning of PRPC applications. Knowledge and understanding of Business Process Management Notation (BPMN) methodology and modeling Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers Security patterns - OAUTH, JWT, SAML and emerging models Specific experience in enterprise usage of TDD including Cucumber\Gherkin. Good verbal and written communication skills Good problem solving and analytical skills Should be detail oriented, able to multi task Demonstrated ability to learn the business quickly. Posting End Date: 12 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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4.0 - 8.0 years

0 Lacs

Chennai

On-site

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Title: Senior Decision Management Associate Overview Athenahealth is looking for a Senior Decision Management Associate to join the Collector Rules team within the Product Management department. You are a technical senior associate who can independently interpret, implement, test & debug highly complex code. You are an excellent communicator who can quickly pick up the complicated healthcare space. You are a tenacious but nimble learner who demonstrates design & engineering excellence. The Team Revenue Cycle Management (RCM) is a core service offered by athena through our Collector product and related services. Collector product teams in Chennai are responsible for developing and delivering the Product roadmap. Rules Zone under Collector is responsible for the life cycle and governance of business rules based on Client requests and industry regulations. As a member of our team, you will be responsible for converting highly impactful legacy code into new-age technical implementation while keeping the business outcomes intact. Ultimately your work will focus on improving corporate performance, product performance and clinical outcomes. Key Responsibilities Interpret existing Object-Perl code covering subroutines, file handling, OOPS concepts etc Reverse engineer complex PERL code & convert it into business requirements/specifications in DMN (Decision Modeling notation) that is technically sound, performant, scalable, and readable. Test & debug implemented DMN files Debug Perl code Create & debug Java methods Act as the subject matter expert for your area of assignment Collaborate with cross-functional teams within Rules Zone to define project scope, complete the deliverables and to ensure that products meet customer requirements Typical Qualifications Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field Strong technical knowledge & 4-8 years of solid experience in software development Experience with agile development methodologies and project management tools, such as JIRA Proficiency in programming languages such as Perl, Java Experience in decision modelling tools(DMN) covering complex DMN implementation with Business & technical attributes, BKMs, Feel Operators, Decision tables, handling iterations etc Strong analytical skills Learn and adapt in a fast-paced environment, while producing quality code Willingness to take on complex challenges Strong communication and interpersonal skills, with the ability to work collaboratively with direct & cross-functional teams About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

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1.0 years

0 - 0 Lacs

India

On-site

Job Title: Carnatic Vocal Teacher / Vocalist Location: Medavakkam, sowmiya nagar, chennai Job Type: Part time/offline job Job Description: We are seeking a passionate and knowledgeable Carnatic Vocalist to join our team. The ideal candidate will have a strong foundation in South Indian classical music, a deep understanding of ragas and talas, and a dedication to preserving and promoting this ancient art form through teaching and/or performance. Key Responsibilities: Teach Carnatic vocal music to students of varying age groups and skill levels. Design structured lesson plans including varisais, geethams, varnams, kritis, manodharma (improvisation), and theory. Conduct periodic assessments and provide feedback to students. Prepare students for performances, exams (e.g., Trinity, ABGM), or competitions. Perform at in-house or external concerts, events, or festivals as required. Collaborate with other artists for workshops, jugalbandhis, or thematic presentations. Promote cultural understanding and appreciation of Carnatic music. Requirements: Formal training in Carnatic music under a reputed guru Ability to sing in proper shruti with strong command over gamakas and laya. Experience in teaching (offline or online) preferred. Strong communication skills in English and/or regional languages (e.g., Tamil, Telugu, Kannada). Patience and enthusiasm for nurturing talent in students. Preferred Qualifications: Degree or diploma in music (B.Music, M.Music, or equivalent). Concert performance experience (Sabhas, All India Radio, etc.). Ability to play tambura or accompanying instruments is a plus. Knowledge of music theory, notation, and digital tools (like recording or teaching apps). Job Types: Part-time, Freelance Pay: ₹8,000.00 - ₹10,000.00 per month Expected hours: 2 per week Ability to commute/relocate: Medavakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total: 1 year (Preferred) Location: Medavakkam, Chennai, Tamil Nadu (Preferred) Work Location: In person

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0.0 - 1.0 years

0 Lacs

Medavakkam, Chennai, Tamil Nadu

On-site

Job Title: Carnatic Vocal Teacher / Vocalist Location: Medavakkam, sowmiya nagar, chennai Job Type: Part time/offline job Job Description: We are seeking a passionate and knowledgeable Carnatic Vocalist to join our team. The ideal candidate will have a strong foundation in South Indian classical music, a deep understanding of ragas and talas, and a dedication to preserving and promoting this ancient art form through teaching and/or performance. Key Responsibilities: Teach Carnatic vocal music to students of varying age groups and skill levels. Design structured lesson plans including varisais, geethams, varnams, kritis, manodharma (improvisation), and theory. Conduct periodic assessments and provide feedback to students. Prepare students for performances, exams (e.g., Trinity, ABGM), or competitions. Perform at in-house or external concerts, events, or festivals as required. Collaborate with other artists for workshops, jugalbandhis, or thematic presentations. Promote cultural understanding and appreciation of Carnatic music. Requirements: Formal training in Carnatic music under a reputed guru Ability to sing in proper shruti with strong command over gamakas and laya. Experience in teaching (offline or online) preferred. Strong communication skills in English and/or regional languages (e.g., Tamil, Telugu, Kannada). Patience and enthusiasm for nurturing talent in students. Preferred Qualifications: Degree or diploma in music (B.Music, M.Music, or equivalent). Concert performance experience (Sabhas, All India Radio, etc.). Ability to play tambura or accompanying instruments is a plus. Knowledge of music theory, notation, and digital tools (like recording or teaching apps). Job Types: Part-time, Freelance Pay: ₹8,000.00 - ₹10,000.00 per month Expected hours: 2 per week Ability to commute/relocate: Medavakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total: 1 year (Preferred) Location: Medavakkam, Chennai, Tamil Nadu (Preferred) Work Location: In person

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0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

Primary skills:Technology->Automated Testing->Automated Testing - ALL Desirables:Process->Business Process Management->Business Process Model and Notation (BPMN) ver 2.0 A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Show more Show less

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Primary skills:Technology->Automated Testing->Automated Testing - ALL Desirables:Process->Business Process Management->Business Process Model and Notation (BPMN) ver 2.0 A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Show more Show less

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3.0 years

0 Lacs

Greater Kolkata Area

On-site

Contract Duration : 6+ months Location : PAN India Experience Level : 3 to 8 Years Key Responsibilities Design & Development: Build and modify Appian applications including interfaces, process models, records, reports, and integrations. Requirement Analysis: Collaborate with BAs, stakeholders, and developers to translate requirements into scalable technical solutions. System Integration: Design and implement integrations with third-party systems and databases. Testing & QA: Conduct unit testing, participate in code reviews, and ensure quality compliance. Issue Resolution: Troubleshoot and resolve technical issues across the application lifecycle. Application Maintenance: Provide ongoing support and maintenance for Appian-based solutions. Continuous Improvement: Stay current on new Appian features, industry best practices, and suggest improvements. Required Skills Appian Platform: In-depth understanding of Appian low-code development and architecture. SQL: Proficiency in writing queries for data retrieval and manipulation. BPMN: Knowledge of Business Process Modeling Notation and ability to create efficient workflows. Integrations: Experience integrating Appian with APIs and external systems. Testing: Familiarity with various testing methodologies, including unit and integration testing. Problem Solving: Strong analytical and troubleshooting skills. Communication: Excellent communication skills to interact with cross-functional teams and stakeholders. Show more Show less

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0 years

3 - 4 Lacs

Puducherry

On-site

To ensure close liaison and co-ordination with F&B Department, Housekeeping, Engineering etc for meeting their needs To study thoroughly the items needed to purchase and to have sufficient knowledge about them and their use To ensure supply of merchandise for various departments keeping in mind the ‘lead time’ required for procurement To process and keep track of every purchase requisition, purchase order, contract for regular supplies, upkeep and maintenance of these supplies and lists for kitchens for daily perishables and other standing order requirements To sort out the requirements into- top priority (immediate action), urgent (required in less than half the lead time) and normal (within the lead time) To ensure conformity to standards and specifications of merchandise as required by the management To ensure that the requisitions from the originating department are routed through proper channels To constantly endeavour to obtain goods at competitive prices without sacrificing the desired quality standards To maintain proper planning and control systems by filing of different purchase orders in serial order- department wise, lead time demarcation for each item and stated delivery time for each item Preparation of contracts and their terms, use of proper signatures and stamp papers as per existing laws, notation of expiry of contract period, and advertising through local papers to invite tenders etc Job Type: Full-time Pay: ₹360,000.00 - ₹450,000.00 per year Work Location: In person

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0 years

2 - 3 Lacs

Gurgaon

On-site

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions! What you will be doing : Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. What you will bring Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment EDUCATION REQUIREMENTS High school diploma or GED FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are seeking individuals who know Spanish and can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our client’s scripts, protocols, and processes. Customer Service Representatives at Enhancor provide friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! You’ll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: · Flexibility to work during the US and rotational shift is essential. · Message intake & dispersal. · Providing support through voice, chat, or calls. · Scheduling & appointment setting. · Order intake. · Opening trouble tickets. · Email response. · Monitoring system alerts. · Immediate notification of emergent issues and more. · After Hours Emergency Call Handling. · Complaints and Escalation Handling. Qualifications & Skills: · Looking for someone having 0.6 months to 4 years of relevant experience . · Should know Spanish. · A welcoming voice with an upbeat tone. · Typing speed must be over 25 WPM. A test will be administered. · Excellent customer service and computer literacy skills. · Excellent command of grammar and spelling must be adept at paying attention to detail. · Flexible, a team player with exceptional verbal and communication expertise. · Computer skills in a Windows-based environment. · Must be available to work a weekend day (Sat or Sun each week). · Training will last approximately one week. In your second week, you will move to your new set schedule. · Good attendance & schedule adherence following. Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Team It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions! What You Will Be Doing Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed What You Will Bring Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Education Requirements High school diploma or GED Fis Job Level Description Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% General Duties & Responsibilities Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Education Requirements High school diploma or GED General Knowledge, Skills & Abilities Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Fis Job Level Description Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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0.0 years

0 Lacs

Chennai District, Tamil Nadu

On-site

Overview We are seeking a skilled Python Developer to join our dynamic team. The ideal candidate will have a strong background in Python development and a passion for creating efficient and scalable software solutions. Job description Knowledge of Python syntax, data types, and control flow. Experience with loops, conditionals, and functions. Familiar with Python libraries like math, datetime, and random. Understanding of lists, tuples, dictionaries, sets, and working with collections. Proficiency in algorithms for sorting, searching, and basic problem-solving. Familiar with time and space complexity (Big-O notation). Experience with web frameworks like Flask or Django. Knowledge of RESTful APIs and integrating with front-end technologies. Working with databases (SQL or NoSQL) using Python. Proficiency in libraries like Pandas, NumPy, and Matplotlib. Knowledge of machine learning frameworks such as Scikit-learn or TensorFlow. Familiarity with data preprocessing, feature engineering, and model evaluation. Writing scripts for automating tasks (e.g., web scraping with BeautifulSoup or Selenium). Experience with regular expressions and file handling. Familiar with Git for version control and collaborating with teams. Experience writing unit tests with unittest or pytest. Familiar with debugging tools and techniques in Python. Job Summary We are seeking a skilled Python Developer to join our dynamic team. The ideal candidate will be responsible for developing and maintaining high-quality software solutions using Python programming language. Responsibilities Develop Python-based software applications Collaborate with the IT infrastructure team to integrate user-facing elements with server-side logic Write effective, scalable code Implement security and data protection measures Test and debug programs Manage code repositories on GitHub Participate in software design meetings and analyze user needs * "We're hiring across Tamil Nadu. only" WP:+91 95854 01234 Job Type: Full-time Pay: ₹61.58 - ₹65.44 per hour Schedule: Day shift Work Location: In person

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Senior Solution Consultant About Prospecta Founded in 2002 in Sydney, Australia, with additional offices in India, North America, Canada, and a local presence in Europe, the UK, and Southeast Asia, Prospecta began with a mission to provide top-tier data management and automation software for enterprise clients. Over the years, we have grown into a leading data management software company. Our flagship product, MDO (Master Data Online), is an enterprise Master Data Management (MDM) platform that facilitates comprehensive data management processes—from creating accurate, compliant, and relevant master data to efficient data disposal. We have established robust processes in asset-intensive industries such as Energy and Utilities, Oil and Gas, Mining, Infrastructure, and Manufacturing. Culture at Prospecta At Prospecta, our culture is centred around growth and the excitement of embracing new challenges. We have a passionate team that collaborates seamlessly to create value for our customers. Our diverse backgrounds make Prospecta an exhilarating place to work, bringing a rich tapestry of perspectives and ideas. We strive to foster an environment that is focused on both professional and personal development. Career progression here isn't just about climbing a ladder—it's about experiencing a continuous flow of exciting, meaningful opportunities that enhance personal development and technical mastery, all under the mentorship of exceptional leaders. Our interconnected organizational structure focuses on agility, responsiveness, and achieving tangible outcomes. If you're someone who thrives in a dynamic environment, enjoys wearing multiple hats, and is willing to go the extra mile to achieve goals, Prospecta is the workplace for you. We courageously push boundaries in everything we do, while sharing a sense of fun and celebrating both small and big wins. About the Job Position: Senior Solution Consultant Location: Noida Role Summary: A Senior Solution Consultant works closely with the customer to design and define tailored solutions. They take ownership of the entire project implementation, ensuring successful delivery from start to finish. Key Responsibilities Execute the project with Implementation team according to the planned sprints, ensuring adherence to projected timelines. Deliver and present the design document to customers, ensuring clarity and alignment with their requirements. Configure the MDO platform as per design specification to meet project requirements. Mitigate risks effectively by recognizing the impact of delays in project phases. Prepare and distribute project status reports, keeping all stakeholders informed of progress. Prepare and distribute project status reports, keeping all stakeholders informed of progress. Provide mentoring and coaching to solution consultants and other team members, fostering their growth and development. Must have 2-3 end-to-end project implementation experience particularly in B2B projects within service or product organizations. Minimum of 5+ years of relevant experience. Experience in consulting projects involving enterprise systems. Strong understanding of project management principles and practices. Experience in preparing design document or function specification document. Ability to make informed decisions that align with project goals. Exposure to working with international customers across different time zones. Excellent written and verbal communication skills, with the ability to clearly articulate ideas and influence others. Bachelor’s or engineering degree with specialisation in data Analytics, data Science, Statistics. Good to have SAP certification. Prior experience working with SAP. Good knowledge of scripting and SQL. Understanding of data and performed a data analyst role. Business understanding of SAP “Master Data Management” domains. Industry knowledge of supply chain and asset intensive industry. Understanding of Business Process Model and Notation (BPMN) or any related certification. What will you get? Growth Path: At Prospecta, your career journey is one of growth and opportunity. Here, depending on your career journey you can either kickstart your career or accelerate your professional development in a dynamic environment. Your success is our priority, and as you demonstrate your abilities and achieve results, you'll have the chance to advance into the next role of either a Project Manager or in other cross functional areas. We're committed to helping you elevate your experience and skillsets, providing you with the tools, support, and opportunities to reach new heights in your career. Benefits: Competitive salary; Comprehensive health insurance: Generous paid time off; Flexible hybrid working model Ongoing learning & career development; Onsite work opportunities; and Annual company events and workshops. Show more Show less

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2.0 years

0 Lacs

Andhra Pradesh, India

On-site

Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred Bachelor’s Degree Required Field(s) Of Study (BQ) Computer Science, Data Analytics, Accounting Preferred Field(s) Of Study Minimum Year(s) of Experience (BQ) *: US 2 years of experience Certification(s) Preferred Required Knowledge/Skills (BQ): Preferred Knowledge/Skills *: The quality control analyst conducts quality control audits of patient accounts referred to the Revenue Cycle Managed Services (RCMS) and assures company and client standards are maintained and the integrity of client services are preserved. The Quality Control Analyst will perform a variety of functions including, but not limited to: reviewing and monitoring accounts, identifying problems, analyzing trends and suggesting recommendations for improvements. This role consults with and takes direction from the Continuous Improvement Specialist to resolve quality and efficiency issues that may occur on any given project. Years of Experience: 2-4 years is required in the following areas:Medical collections (Medical Collections Specialist II preferred), billing and/or claims experience Customer service experience ll payer knowledge required (government and non-government) Responsibilities As Quality Control Analyst specific responsibilities include but are not limited to: Performs quality control audits; reviews and monitors accounts. Identifies problems, analyzes cause and effect, and suggests recommendations for improvement; Provides daily constructive feedback based on account notation; Identifies areas of weakness and communicates recommendations on changes and improvement to Continuous Improvement Specialists; Document findings of analysis. May prepare reports and suggests recommendations of implementation of new systems, procedures or organizational changes; Relies on specific instructions and pre-established guidelines to perform the functions of the job; Possesses ability to be confidential; Supports company compliance by demonstrating adherence to all relevant compliance policies and procedures; demonstrates knowledge of HIPAA Privacy and Security Regulations as evidenced by appropriate handling of sensitive information; Consults and collaborates with Continuous Improvement Specialist to identify and assess training needs based on work audited; Participate in quality control meetings; Possesses considerable leadership skills, fostering an atmosphere of trust; seeks diverse views to encourage improvement and innovation; coaches and develops staff through timely and meaningful written feedback; Possesses a cooperative and positive attitude toward management and co-workers by responding politely and professionally and being a valued team player; and, Exemplifies extensive knowledge of the hospital revenue cycle with specialization in healthcare billing, follow-up, and the account resolution process to include, but not limited to: claims submission, acceptance, and adjudication, transaction reviews, adjustment posting, identification of patient responsibility, etc. Required Knowledge And Skills Good analytical and math skills. Able to document problems and assist in their resolution. Demonstrated ability exceeding all established department/client quality and productivity standards; Proven ability to lead by example and foster mentoring relationships. Strong written and oral communication skills. Computer and internet literate in an MS Office environment; and, Ability to establish and maintain effective working relationships. US Healthcare Commercial and Managed Care Insurance Claim Management/Billing/Claim Edit Resolution US Healthcare Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution US Healthcare Denials Management (technical and clinical) US Healthcare Underpayment/Payment Variance Management Experience Level: 2 to 4 years. Shift timings: Flexible to work in night shifts (US Time zone) Preferred Qualification: Bachelor’s degree in finance or Any Graduate Show more Show less

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

What You Will Do We are looking for self-starter individuals to be part of our support organization. We have a fascinating, albeit complex, product stack with Machine Learning at its core. This role will be at the crossroads of understanding a complex ML product and conveying how it works to our growing customer base.Today our customers come to us with lots of questions, from how their bot is configured to why the bot behaved a certain way. Support cases vary between educational explanations to complex conversational ML bugs that need to be solved with engineering. A Technical Support Engineer will have a good understanding of the product and constantly engage with the customers to give timely resolutions and feedback to them. An ideal candidate should have an appetite to learn and thrive in a fast paced environment. Provide daily support to Moveworks customers as they leverage our product to drive efficiencies and evolve their IT support Communicate clearly and simplify highly technical concepts. Troubleshoot issues to identify the root cause of a behavior and next steps to solve the problem. Triage the support tickets and escalate to appropriate teams (Eg: Customer Success Engineering, Product team etc). Identify the defects and log them in the defect management system. Provide timely response to the customers and ensure the SLA is met. Identify recurring issues reported by customers and log it in the knowledge base for future reference. Analyze different types of logs including Kibana and logDNA to track down the user reported issue. Perform Configuration changes to fulfill customer requests. What You Bring To The Table Bachelor’s degree in Information Technology, Computer Science or relevant field 3 to 5 years of experience with providing technical support & troubleshooting issues Understanding of engineering frameworks to distinguish between configuration requests versus product limitations Strong written communication and ability to simplify technical concepts Ability to reproduce, document, and communicate bugs and outages Experience working with REST APIs Passionate about technology and appetite to learn and grow. Nice To Have Familiarity with configuration file formats such as XML, JavaScript Object Notation (JSON), YAML Knowledge of distributed version control systems and workflow (Git is a plus) Experience with Enterprise IT Platforms (such as Okta, ServiceNow, GSuite or Microsoft Active Directory) Basic knowledge of Zendesk / Salesforce Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans. Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors. Moveworks Is An Equal Opportunity Employer Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law. Who We Are Moveworks is an AI Assistant that helps all employees find information, automate tasks, and be more productive. We give the entire workforce one interface to get answers and take action across every enterprise system. And for developers, we make it easy to build and deploy AI agents that bring the power of Moveworks to every business process or workflow. It’s all powered by a pioneering Reasoning Engine paired with an Agentic Automation Engine that, together, are able to handle even the most complex requests by understanding queries, then building and executing intelligent plans to fulfill them — in seconds. Founded in 2016, Moveworks has raised $315M in funding, and eclipsed $100M in ARR in 2024 thanks to our award-winning product and team. Along the way, we’ve earned recognition as a leader in the Forrester Wave for Conversational AI Platforms for Employee Services, as a member of the Forbes Cloud 100 and AI 50 lists, and as one of America’s Most Loved Workplaces according to Newsweek. Today, Moveworks has over 500 employees in six offices globally, and is backed by some of the world's most prominent investors including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more. Over 350 leading organizations like Marriott, Databricks, Toyota, CVS Health, and Honeywell trust Moveworks to increase operational efficiency, enhance the employee experience, and drive lasting AI transformation. Come join one of the most innovative teams on the planet! Show more Show less

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description About the Role Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. Kaleris is seeking a Software Engineer join our talented team in building the next generation of our products at Kaleris. In this position you will have an opportunity to make major contributions to our next generation transportation and logistics software products and application features. You'll collaborate closely with colleagues to outline project requisites and build state-of-the-art software and applications. Demonstrating a rapid learning ability and possessing strong communication skills is essential. Responsibilities Analyze functional requirements, design and develop software programs to specifications Provide technical support for both new and existing product features Design & maintain user interfaces, algorithms, data structures, test cases, and test suites for new/old functional modules of Kaleris products Write clean, efficient, and maintainable code in Java and write test cases. Troubleshoot, debug, and resolve software defects and issues. Optimize application performance to ensure responsiveness and scalability. Communicate status of ongoing development efforts to supervisors in India & USA Requirements Must have a Bachelor's degree in Computer Science. Must have 4+ years of professional software development experience with a focus on Java and related technologies. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills. Strong understanding of Java programming language, J2EE, Spring framework, ORMs like hibernate and other Java-based technologies. Good understanding of object-oriented design and development, familiarity with advanced concepts like multi-threading, asynchronous processing, etc. Experience with RESTful APIs, JSON, and web services, developing web-based applications, API development. Knowledgeable in UI technologies and frameworks such as Typescript, Vue, react-js, node.js etc. Proficiency in algorithms, data structures, and understanding of Big-O notation and familiarity with design patterns. Ability to work independently and as a part of a team in a fast-paced environment. Familiarity with Agile based development. Good Knowledge of various SQL and No SQL Databases, able to write database queries. Familiarity with version control systems (e.g., Git) and CI/CD pipelines, Jira. Understanding of industry coding standards, with the ability to write readable, maintainable, and extensible code. Familiarity with testing frameworks and the capability to consider alternative scenarios and race conditions. Demonstrated ability as a fast learner with a passion for programming and readiness to tackle challenges. Comfortable collaborating with global or virtual teams in a fast-paced environment. Ability to work independently for at least one sprint while being accountable for one's own work. Familiarity with Distributed systems. Proficiency in planning tasks and reporting progress against the plan. Knowledge of the logistics and supply chain domain is a plus. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% What Will You Do Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. Processes a high volume of consumer inquiries about FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies the root cause of the problem, and uses tools and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn an appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of the job, such as quality standards, adherence to schedule, and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Primary Skill Knowledge of the company’s products, services, and business operations to enable the resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What We Offer You A competitive salary with attractive benefits, including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect. Education Requirements High school diploma or GED Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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18.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Position Overview Job Title: Technical Product Manager, VP Location: Bangalore, India Role Description Technical Product Manager is responsible for owning the delivery capacity, defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Understand bank’s technology at a deep level. Collaborating with other Product Managers, development leads, architects, Operations, Sales and key clients (internal and/or external). Working with a variety of people across multiple departments and organizations to satisfy the needs of the bank and the clients, in compliance with architectural principles and guidelines, legal and regulatory requirements. Driving the development of technical solutions to ensure they meet business needs and comply with architectural principles and guidelines alongside legal and regulatory requirements to ensure that the needs of the bank and the client are constantly met. Responsibilities may include gathering and analyzing data, creating reports, collaborating with stakeholders, and providing insights to support decision-making. They often play a key role in bridging the gap between business objectives and technical solutions, ensuring alignment and efficiency within an organization. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Understanding of software development methodologies and experience in analyzing system requirements. Strong verbal and written communication skills to effectively communicate with stakeholders and present findings and recommendations. Knowledge of Agile methodologies and experience working in Agile environments, including conducting sprint planning and backlog grooming. Should possess effective user story writing skills. Data warehousing: Understanding of data warehouse concepts and experience with ETL (Extract, Transform, Load) processes. Strong understanding of the financial services industry or domain in which the organization operates, including relevant business processes, regulations, and trends. Your Skills And Experience 18+ years’ experience of defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Data analysis: Proficiency in tools like Excel, SQL, or Python for data manipulation, querying, and visualization. Business intelligence tools: Experience with platforms such as Tableau, Power BI, or Qlik for creating interactive dashboards and reports. Requirements management: Ability to use tools like JIRA, Confluence, or similar software to document and manage project requirements. Process modeling: Familiarity with BPMN (Business Process Model and Notation) or other modeling techniques to map out business processes. Strong understanding of various Agile methodologies such as scrum, kanban etc. Certified Scrum Master (CSM) is desirable. Certified Scrum Product Owner Certification, SAFe Product Owner/Product Manager Certification is desirable. Excellent verbal, interpersonal and written communication skills. Bachelor’s degree in computer science or a related field How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Senior Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance operational efficiency. This role will collaborate closely with stakeholders across various departments to gather requirements, conduct data analysis, and provide actionable insights. The role involves creating detailed documentation, facilitating workshops, and ensuring alignment between business needs and technical solutions. Operating within a global team, the Business Analyst will influence business strategies and best practices that scale across multiple regions and diverse markets. Ultimately, this position contributes to achieving business goals by optimizing processes, driving innovation, and supporting strategic decision-making. POSITION RESPONSIBILITIES Percent of Time Manage junior business analyst: Performance and development management of the business analysts with BA function for Custom Digital Products (initially 1 direct report). Manage the work activities and delivery of the business analysts in the BA function. 20% Requirement Gathering & Analysis: Conduct interviews, workshops, and surveys to gather business requirements and translate them into functional specifications. 25& Process Improvement: Analyze current business processes, identify inefficiencies, and propose improvements to enhance productivity and reduce costs. 15% Data Analysis & Reporting: Perform data analysis to identify trends, patterns, and insights that inform business decisions. Create comprehensive reports and dashboards. 15% Stakeholder Collaboration: Work closely with stakeholders, including product managers, scrum master, dev lead, developers, and QA teams, to ensure alignment and successful implementation of solutions. 15% Documentation & Communication: Develop detailed documentation, including business requirements, process flows, and user stories. Communicate findings and recommendations effectively. 10% ORGANIZATIONAL RELATIONSHIPS Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate. * Product Managers to understand requirements and priorities. * Software Developers to ensure design feasibility and technical alignment. * Quality Assurance Specialists for feedback on usability and design adherence. * Marketing and Branding Teams to maintain brand consistency. * External research partners or user testing groups as needed for gathering user insights. RESOURCES MANAGED Financial Accountability Indicate the Average Budget or Revenue accountability, as applicable. Supervision Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable. 1 direct report EDUCATION AND EXPERIENCE * Bachelor's Degree: A bachelor's degree in Business Administration, Finance, Computer Science, Information Technology, or a related field is usually required. This foundational education provides the necessary knowledge in business principles, financial analysis, and technical skills. * Master's Degree (Preferred): A master's degree in Business Administration (MBA), Management Information Systems (MIS), or a related field can be advantageous. This advanced education can provide deeper insights into business strategy, management, and advanced analytical techniques. * 2+ years experience in resource management handling performance, development, coaching & mentoring, and work activities of direct reports. * Certifications: Relevant certifications can enhance a candidate's qualifications and demonstrate expertise in business analysis. Some commonly recognized certifications include: * Certified Business Analysis Professional (CBAP) * Certification of Competency in Business Analysis (CCBA) * PMI Professional in Business Analysis (PMI-PBA) * Agile Analysis Certification (AAC) TECHNICAL SKILLS REQUIREMENTS * Requirements Gathering and Documentation: * Experience with requirements elicitation techniques such as interviews, workshops, and surveys. * Proficiency in creating detailed documentation, including business requirements, functional specifications, and user stories. * Business Process Modeling: * Knowledge of business process modeling techniques and tools such as BPMN (Business Process Model and Notation) and UML (Unified Modeling Language). * Ability to create process flow diagrams, use case diagrams, and sequence diagrams. * Project Management Tools: * Familiarity with project management tools such as Jira, Trello, Asana, or Microsoft Project. * Understanding of Agile and Scrum methodologies and how to apply them in project management. * Technical Writing: * Strong technical writing skills to create clear and concise documentation for technical and non-technical stakeholders. * Ability to write user manuals, system documentation, and training materials. * Software Development Lifecycle (SDLC): * Understanding of the various stages of the software development lifecycle and how business analysis fits into each stage. * Ability to work closely with developers and QA teams to ensure alignment between business requirements and technical solutions. * Testing and Quality Assurance: * Familiarity with testing methodologies and tools, including unit testing, integration testing, and user acceptance testing (UAT). * Ability to create test plans, test cases, and coordinate testing activities. * Communication and Collaboration Tools: * Proficiency in using communication and collaboration tools such as Slack, Microsoft Teams, and Zoom. * Ability to facilitate virtual meetings and workshops effectively. Bonus Points: * Experience in with Animal Health Diagnostics PHYSICAL POSITION REQUIREMENTS * Primarily a sedentary role, working at a computer for extended periods. * May occasionally require travel for user research sessions, team workshops, or conferences. * Flexible working hours to accommodate collaboration with international teams if needed. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

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1.0 - 3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Responsibilities You will be responsible for managing and implementing software updates and patches specifically for Windows-based systems and Azure cloud environments. Interact with customers(Internal/External) to help troubleshoot and resolve product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support tickets and ensure proper notation of customer problems or issues Communicate with product development department to improve on current design or to identify possible problems with design Queue/ticket Management Monitoring infrastructure and Application events Advanced level troubleshooting, followed by escalation to SMEs or MS Azure Fundamentals and Windows OS Stay abreast of current technology in products, design changes, and new products offered Qualifications Bachelor's Degree in computer science/IT/Others Any relevant IT certification would be a plus. Proven experience in patch management for Windows systems, including SCCM deployment experience. Familiarity with Azure cloud services and patch management in the cloud environment Experience: 1-3 years' experience in handling patch operations Must be willing to work in shifts Manage and maintain the SCCM infrastructure, including servers, distribution points, and client settings Configure SCCM deployments and collections to target specific groups of devices for patching. Understanding of Win Server 2012, 2016 / Windows 10 environment Understanding of Windows administration troubleshooting ( DNS , DHCP , IIS, Windows Cluster, Event Logs, PerfMon , Disk Management ) Intermediate Knowledge of SQL ( SQL Jobs , Select Query ) Knowledge on Azure cloud concepts Experience in working with remote support tools International support experience (preferably US or Europe i.e. good command over verbal and written English) Knowledge/Experience on office applications, Word/Excel/PowerPoint/Team Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications Language Qualification English Language: fluent in reading, writing and speaking. 2 to 5 years of experience in technical support, software development, or a related field. Hands-on experience with Web APIs, RESTful services, and API authentication mechanisms (OAuth, JWT, etc.). Proficiency in .NET development (C#) and ASP.NET, with experience in debugging and troubleshooting web applications. Understanding of networking concepts, including HTTP, DNS, TLS/SSL, firewalls, and proxy servers. Ability to analyse network traces and troubleshoot connectivity issues. Strong problem-solving, analytical, and debugging skills with a customer-focused mindset. Excellent verbal and written communication skills, with the ability to explain technical concepts to various audiences. Candidates must have strong customer service, accurate and logical problem solving, and communication skills, and the ability to work in a team environment. Must Have Technical Skills NET Framework & ASP.NET – Hands-on experience with .NET applications, debugging, and development. WebAPI & REST – Experience designing, consuming, and troubleshooting APIs. IIS & Web Hosting – Experience with web application deployment and configurations. Networking Fundamentals – Knowledge of HTTP, TCP/IP, SSL/TLS, firewalls, and proxies. Visual Studio & Debugging Tools – Familiarity with debugging .NET applications. Familiar with fundamentals of Cloud Computing and Windows Azure Technologies Familiar with Networking concepts and fundamentals Good To Have Technical Skills Programming knowledge in Java, Node.js, Python, PHP, or Ruby. Understanding of JavaScript Object Notation (JSON) and YAML. Experience with API security best practices and authentication mechanisms. Familiarity with containerized environments (Docker, Kubernetes) and API Gateways. Ability to work with network traces (Wireshark, Fiddler, etc.). Azure Services – Exposure to Azure services such as Application Gateway, APIM, App Services, and Virtual Networks. The ability to read and analyse network traces Soft Skills Customer-Centric Mindset – Passion for helping customers and providing high-quality support. Strong Troubleshooting Skills – Ability to diagnose and resolve complex technical issues. Collaboration & Teamwork – Ability to work effectively with global teams and escalate when needed. General Responsibilities Of An SE Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Be flexible to work in different shifts which would span across EMEA/India business hrs. Use trace analysis, source code, and other sophisticated debugging tools to analyse problems and develop solutions to meet customer needs; may involve writing code. Acquire & coordinate resources from other groups as needed to resolve customer issues. Manage political issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved. Share knowledge with other engineers and develop customer solutions efficiently. Ability to report bugs and supportability concerns along with customer suggestions to the product teams. Empower Support engineers to do their best to help the customers. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Posted 2 months ago

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Deluxe Entertainment Services Group Inc. is a global leader in media and entertainment services for film, video and online content, from capture to consumption. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post-production, distribution, asset and workflow management, and new digital solution-based technologies. With operations in Los Angeles, New York and around the globe, the company employs over 8,600 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information, please visit www.bydeluxe.com We currently have an opening for a Data Analyst, Platform Operations. This position will be located in Burbank, CA. Position Overview The Business Analyst, Global Platform Operations, will support Deluxe's Localization and Fulfillment platforms, including ONE and Sfera, in a variety of activities, including: Workflow Requests, Requirements Gathering, reporting, User Acceptance Training, Documentation and Training. The Platform Team is responsible for client onboarding, automation initiates, workflow optimization and new requirements support. The Business Analyst will work with various internal and external stakeholders, including senior managers and department managers to understand overall business strategy, product features and requirements and prioritize & communicate those requirements to the development team. Primary Responsibilities Project support for client onboarding and initiatives to drive digital supply chain process improvements to deploy scalable, end-to-end content fulfillment automation successfully and rapidly to Deluxe’s Localization and Fulfillment platforms, including ONE and Sfera Extensive training focus which includes creation of technical documentation and presentations for the purposes of training non-technical audiences based on needs-analysis, utilizing appropriate techniques/toolsets/software, supporting rollout of digital adoption learning (WalkMe), maintenance of documents as needs arise, group and/or individualized led training Implementing reporting requests by confirming requirements, liaison with BI team and/or creation utilizing Business Objects. Implement global processes and governance to streamline the migration of existing clients and new customers to the platforms Operates comfortably within Agile project environments Define requirements and scope system functionality to enable scalable, end-to-end automation Define, prioritize, and clarify requirement user stories; working with others to understand use cases, features, return on investment metrics and overall product goals Design and document business process diagrams to properly capture and understand end-to-end workflow to assist in solutioning and rollout of SOP Perform product demos and evangelize across other teams as needed. Stay in sync with overall company product strategy Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines Qualifications Bachelors Degree preferred 2+ years experience in driving training initiatives and project management support with results in meeting goals and stakeholder needs Preferred understanding of content fulfilment, digital workflows, asset and data management systems/platforms, multimedia formats and the creation and delivery of localization assets for subtitling and dubbing Preferred experience in overall understanding and knowledge of the video post-production process, media operations, Interoperable Master Format (IMF), Media Asset Management (MAM) and/or digital video deliveries for broadcast & OTT platforms Experience in the design, development, and implementation of dubbing and/or subtitling end-to-end workflow solutions a plus Experience with commercial localization software (e.g. WinCaps, CaptionMaker/MacCaption, Poliscript Create, EZTitles, Swift, Cavena, Canvass and Fuzion) and commonly used file formats (e.g. EBU STL, DFXP, TTML, SCC, IMSC, PAC, 890, XML) for OTT, Broadcast, Theatrical and Home Entertainment a plus Knowledge of Agile development practices (especially Scrum and / or Kanban), methodologies and tools. Direct hands-on experience with writing user stories and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment Experience with BPMN 2.0 notation and modelling standards Experience in the needs-analysis, design and development of training content using a variety of tools Experience in the delivery of instructor-led (classroom and virtual) training Experience in the development and deployment of WalKMe Digital Adoption Platform learning, a plus Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority – strong technical background a plus Excellent teamwork, written and verbal communication skills. Ability to communicate ideas in both technical and user-friendly language Excellent attention to detail with strong organizational skills and ability to multitask. Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player Show more Show less

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