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Gurugram, Haryana, India

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% What Will You Do Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. Processes a high volume of consumer inquiries about FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies the root cause of the problem, and uses tools and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn an appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of the job, such as quality standards, adherence to schedule, and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Primary Skill Knowledge of the company’s products, services, and business operations to enable the resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What We Offer You A competitive salary with attractive benefits, including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect. Education Requirements High school diploma or GED Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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18.0 years

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Bengaluru, Karnataka, India

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Position Overview Job Title: Technical Product Manager, VP Location: Bangalore, India Role Description Technical Product Manager is responsible for owning the delivery capacity, defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Understand bank’s technology at a deep level. Collaborating with other Product Managers, development leads, architects, Operations, Sales and key clients (internal and/or external). Working with a variety of people across multiple departments and organizations to satisfy the needs of the bank and the clients, in compliance with architectural principles and guidelines, legal and regulatory requirements. Driving the development of technical solutions to ensure they meet business needs and comply with architectural principles and guidelines alongside legal and regulatory requirements to ensure that the needs of the bank and the client are constantly met. Responsibilities may include gathering and analyzing data, creating reports, collaborating with stakeholders, and providing insights to support decision-making. They often play a key role in bridging the gap between business objectives and technical solutions, ensuring alignment and efficiency within an organization. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Understanding of software development methodologies and experience in analyzing system requirements. Strong verbal and written communication skills to effectively communicate with stakeholders and present findings and recommendations. Knowledge of Agile methodologies and experience working in Agile environments, including conducting sprint planning and backlog grooming. Should possess effective user story writing skills. Data warehousing: Understanding of data warehouse concepts and experience with ETL (Extract, Transform, Load) processes. Strong understanding of the financial services industry or domain in which the organization operates, including relevant business processes, regulations, and trends. Your Skills And Experience 18+ years’ experience of defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Data analysis: Proficiency in tools like Excel, SQL, or Python for data manipulation, querying, and visualization. Business intelligence tools: Experience with platforms such as Tableau, Power BI, or Qlik for creating interactive dashboards and reports. Requirements management: Ability to use tools like JIRA, Confluence, or similar software to document and manage project requirements. Process modeling: Familiarity with BPMN (Business Process Model and Notation) or other modeling techniques to map out business processes. Strong understanding of various Agile methodologies such as scrum, kanban etc. Certified Scrum Master (CSM) is desirable. Certified Scrum Product Owner Certification, SAFe Product Owner/Product Manager Certification is desirable. Excellent verbal, interpersonal and written communication skills. Bachelor’s degree in computer science or a related field How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

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2.0 years

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Hyderabad, Telangana, India

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Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Senior Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance operational efficiency. This role will collaborate closely with stakeholders across various departments to gather requirements, conduct data analysis, and provide actionable insights. The role involves creating detailed documentation, facilitating workshops, and ensuring alignment between business needs and technical solutions. Operating within a global team, the Business Analyst will influence business strategies and best practices that scale across multiple regions and diverse markets. Ultimately, this position contributes to achieving business goals by optimizing processes, driving innovation, and supporting strategic decision-making. POSITION RESPONSIBILITIES Percent of Time Manage junior business analyst: Performance and development management of the business analysts with BA function for Custom Digital Products (initially 1 direct report). Manage the work activities and delivery of the business analysts in the BA function. 20% Requirement Gathering & Analysis: Conduct interviews, workshops, and surveys to gather business requirements and translate them into functional specifications. 25& Process Improvement: Analyze current business processes, identify inefficiencies, and propose improvements to enhance productivity and reduce costs. 15% Data Analysis & Reporting: Perform data analysis to identify trends, patterns, and insights that inform business decisions. Create comprehensive reports and dashboards. 15% Stakeholder Collaboration: Work closely with stakeholders, including product managers, scrum master, dev lead, developers, and QA teams, to ensure alignment and successful implementation of solutions. 15% Documentation & Communication: Develop detailed documentation, including business requirements, process flows, and user stories. Communicate findings and recommendations effectively. 10% ORGANIZATIONAL RELATIONSHIPS Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate. * Product Managers to understand requirements and priorities. * Software Developers to ensure design feasibility and technical alignment. * Quality Assurance Specialists for feedback on usability and design adherence. * Marketing and Branding Teams to maintain brand consistency. * External research partners or user testing groups as needed for gathering user insights. RESOURCES MANAGED Financial Accountability Indicate the Average Budget or Revenue accountability, as applicable. Supervision Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable. 1 direct report EDUCATION AND EXPERIENCE * Bachelor's Degree: A bachelor's degree in Business Administration, Finance, Computer Science, Information Technology, or a related field is usually required. This foundational education provides the necessary knowledge in business principles, financial analysis, and technical skills. * Master's Degree (Preferred): A master's degree in Business Administration (MBA), Management Information Systems (MIS), or a related field can be advantageous. This advanced education can provide deeper insights into business strategy, management, and advanced analytical techniques. * 2+ years experience in resource management handling performance, development, coaching & mentoring, and work activities of direct reports. * Certifications: Relevant certifications can enhance a candidate's qualifications and demonstrate expertise in business analysis. Some commonly recognized certifications include: * Certified Business Analysis Professional (CBAP) * Certification of Competency in Business Analysis (CCBA) * PMI Professional in Business Analysis (PMI-PBA) * Agile Analysis Certification (AAC) TECHNICAL SKILLS REQUIREMENTS * Requirements Gathering and Documentation: * Experience with requirements elicitation techniques such as interviews, workshops, and surveys. * Proficiency in creating detailed documentation, including business requirements, functional specifications, and user stories. * Business Process Modeling: * Knowledge of business process modeling techniques and tools such as BPMN (Business Process Model and Notation) and UML (Unified Modeling Language). * Ability to create process flow diagrams, use case diagrams, and sequence diagrams. * Project Management Tools: * Familiarity with project management tools such as Jira, Trello, Asana, or Microsoft Project. * Understanding of Agile and Scrum methodologies and how to apply them in project management. * Technical Writing: * Strong technical writing skills to create clear and concise documentation for technical and non-technical stakeholders. * Ability to write user manuals, system documentation, and training materials. * Software Development Lifecycle (SDLC): * Understanding of the various stages of the software development lifecycle and how business analysis fits into each stage. * Ability to work closely with developers and QA teams to ensure alignment between business requirements and technical solutions. * Testing and Quality Assurance: * Familiarity with testing methodologies and tools, including unit testing, integration testing, and user acceptance testing (UAT). * Ability to create test plans, test cases, and coordinate testing activities. * Communication and Collaboration Tools: * Proficiency in using communication and collaboration tools such as Slack, Microsoft Teams, and Zoom. * Ability to facilitate virtual meetings and workshops effectively. Bonus Points: * Experience in with Animal Health Diagnostics PHYSICAL POSITION REQUIREMENTS * Primarily a sedentary role, working at a computer for extended periods. * May occasionally require travel for user research sessions, team workshops, or conferences. * Flexible working hours to accommodate collaboration with international teams if needed. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

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Gurugram, Haryana, India

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Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% General Duties & Responsibilities Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Education Requirements High school diploma or GED General Knowledge, Skills & Abilities Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Fis Job Level Description Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

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1.0 - 3.0 years

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Pune, Maharashtra, India

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Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Responsibilities You will be responsible for managing and implementing software updates and patches specifically for Windows-based systems and Azure cloud environments. Interact with customers(Internal/External) to help troubleshoot and resolve product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support tickets and ensure proper notation of customer problems or issues Communicate with product development department to improve on current design or to identify possible problems with design Queue/ticket Management Monitoring infrastructure and Application events Advanced level troubleshooting, followed by escalation to SMEs or MS Azure Fundamentals and Windows OS Stay abreast of current technology in products, design changes, and new products offered Qualifications Bachelor's Degree in computer science/IT/Others Any relevant IT certification would be a plus. Proven experience in patch management for Windows systems, including SCCM deployment experience. Familiarity with Azure cloud services and patch management in the cloud environment Experience: 1-3 years' experience in handling patch operations Must be willing to work in shifts Manage and maintain the SCCM infrastructure, including servers, distribution points, and client settings Configure SCCM deployments and collections to target specific groups of devices for patching. Understanding of Win Server 2012, 2016 / Windows 10 environment Understanding of Windows administration troubleshooting ( DNS , DHCP , IIS, Windows Cluster, Event Logs, PerfMon , Disk Management ) Intermediate Knowledge of SQL ( SQL Jobs , Select Query ) Knowledge on Azure cloud concepts Experience in working with remote support tools International support experience (preferably US or Europe i.e. good command over verbal and written English) Knowledge/Experience on office applications, Word/Excel/PowerPoint/Team Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

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2.0 - 5.0 years

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Bengaluru, Karnataka, India

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With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications Language Qualification English Language: fluent in reading, writing and speaking. 2 to 5 years of experience in technical support, software development, or a related field. Hands-on experience with Web APIs, RESTful services, and API authentication mechanisms (OAuth, JWT, etc.). Proficiency in .NET development (C#) and ASP.NET, with experience in debugging and troubleshooting web applications. Understanding of networking concepts, including HTTP, DNS, TLS/SSL, firewalls, and proxy servers. Ability to analyse network traces and troubleshoot connectivity issues. Strong problem-solving, analytical, and debugging skills with a customer-focused mindset. Excellent verbal and written communication skills, with the ability to explain technical concepts to various audiences. Candidates must have strong customer service, accurate and logical problem solving, and communication skills, and the ability to work in a team environment. Must Have Technical Skills NET Framework & ASP.NET – Hands-on experience with .NET applications, debugging, and development. WebAPI & REST – Experience designing, consuming, and troubleshooting APIs. IIS & Web Hosting – Experience with web application deployment and configurations. Networking Fundamentals – Knowledge of HTTP, TCP/IP, SSL/TLS, firewalls, and proxies. Visual Studio & Debugging Tools – Familiarity with debugging .NET applications. Familiar with fundamentals of Cloud Computing and Windows Azure Technologies Familiar with Networking concepts and fundamentals Good To Have Technical Skills Programming knowledge in Java, Node.js, Python, PHP, or Ruby. Understanding of JavaScript Object Notation (JSON) and YAML. Experience with API security best practices and authentication mechanisms. Familiarity with containerized environments (Docker, Kubernetes) and API Gateways. Ability to work with network traces (Wireshark, Fiddler, etc.). Azure Services – Exposure to Azure services such as Application Gateway, APIM, App Services, and Virtual Networks. The ability to read and analyse network traces Soft Skills Customer-Centric Mindset – Passion for helping customers and providing high-quality support. Strong Troubleshooting Skills – Ability to diagnose and resolve complex technical issues. Collaboration & Teamwork – Ability to work effectively with global teams and escalate when needed. General Responsibilities Of An SE Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Be flexible to work in different shifts which would span across EMEA/India business hrs. Use trace analysis, source code, and other sophisticated debugging tools to analyse problems and develop solutions to meet customer needs; may involve writing code. Acquire & coordinate resources from other groups as needed to resolve customer issues. Manage political issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved. Share knowledge with other engineers and develop customer solutions efficiently. Ability to report bugs and supportability concerns along with customer suggestions to the product teams. Empower Support engineers to do their best to help the customers. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Deluxe Entertainment Services Group Inc. is a global leader in media and entertainment services for film, video and online content, from capture to consumption. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post-production, distribution, asset and workflow management, and new digital solution-based technologies. With operations in Los Angeles, New York and around the globe, the company employs over 8,600 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information, please visit www.bydeluxe.com We currently have an opening for a Data Analyst, Platform Operations. This position will be located in Burbank, CA. Position Overview The Business Analyst, Global Platform Operations, will support Deluxe's Localization and Fulfillment platforms, including ONE and Sfera, in a variety of activities, including: Workflow Requests, Requirements Gathering, reporting, User Acceptance Training, Documentation and Training. The Platform Team is responsible for client onboarding, automation initiates, workflow optimization and new requirements support. The Business Analyst will work with various internal and external stakeholders, including senior managers and department managers to understand overall business strategy, product features and requirements and prioritize & communicate those requirements to the development team. Primary Responsibilities Project support for client onboarding and initiatives to drive digital supply chain process improvements to deploy scalable, end-to-end content fulfillment automation successfully and rapidly to Deluxe’s Localization and Fulfillment platforms, including ONE and Sfera Extensive training focus which includes creation of technical documentation and presentations for the purposes of training non-technical audiences based on needs-analysis, utilizing appropriate techniques/toolsets/software, supporting rollout of digital adoption learning (WalkMe), maintenance of documents as needs arise, group and/or individualized led training Implementing reporting requests by confirming requirements, liaison with BI team and/or creation utilizing Business Objects. Implement global processes and governance to streamline the migration of existing clients and new customers to the platforms Operates comfortably within Agile project environments Define requirements and scope system functionality to enable scalable, end-to-end automation Define, prioritize, and clarify requirement user stories; working with others to understand use cases, features, return on investment metrics and overall product goals Design and document business process diagrams to properly capture and understand end-to-end workflow to assist in solutioning and rollout of SOP Perform product demos and evangelize across other teams as needed. Stay in sync with overall company product strategy Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines Qualifications Bachelors Degree preferred 2+ years experience in driving training initiatives and project management support with results in meeting goals and stakeholder needs Preferred understanding of content fulfilment, digital workflows, asset and data management systems/platforms, multimedia formats and the creation and delivery of localization assets for subtitling and dubbing Preferred experience in overall understanding and knowledge of the video post-production process, media operations, Interoperable Master Format (IMF), Media Asset Management (MAM) and/or digital video deliveries for broadcast & OTT platforms Experience in the design, development, and implementation of dubbing and/or subtitling end-to-end workflow solutions a plus Experience with commercial localization software (e.g. WinCaps, CaptionMaker/MacCaption, Poliscript Create, EZTitles, Swift, Cavena, Canvass and Fuzion) and commonly used file formats (e.g. EBU STL, DFXP, TTML, SCC, IMSC, PAC, 890, XML) for OTT, Broadcast, Theatrical and Home Entertainment a plus Knowledge of Agile development practices (especially Scrum and / or Kanban), methodologies and tools. Direct hands-on experience with writing user stories and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment Experience with BPMN 2.0 notation and modelling standards Experience in the needs-analysis, design and development of training content using a variety of tools Experience in the delivery of instructor-led (classroom and virtual) training Experience in the development and deployment of WalKMe Digital Adoption Platform learning, a plus Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority – strong technical background a plus Excellent teamwork, written and verbal communication skills. Ability to communicate ideas in both technical and user-friendly language Excellent attention to detail with strong organizational skills and ability to multitask. 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2.0 years

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India

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The Mystic Keys, a leading online music education platform, is seeking a talented and passionate Music Teacher to join our team at TheMystckeys.com. If you have a deep understanding of music theory, excellent teaching skills, and a knack for inspiring students of all ages, this position offers an exciting opportunity to make a significant impact on music education. Join us in our mission to provide exceptional music instruction and help students unlock their musical potential. Job Type: Part-time, Remote freelance Qualifications: Must have Trinity College, ABRSM, or relevant Western music certifications. Experience: At least 2 years of teaching experience preferred (Talented freshers can also apply). Location: Remote Language: Proficient in English (Required) Candidate Requirements: Excellent verbal and written English skills, along with Music Certifications. Minimum 2 years of teaching experience (Talented freshers can apply). Flexible approach, capable of adapting to various individuals. Ability to teach both adults and children. Proficiency in teaching all music genres. Familiarity with ABRSM, RSL or Trinity College grade examinations. Proficient in teaching all levels, from absolute beginners to advanced. Competency in teaching music theory. Knowledge of music notation software and DAWs is a plus. About Us The Mystic Keys, established in 2011, has been at the forefront of providing outstanding music education and a wide range of music services. With a deep commitment to fostering musical growth and exploration, The Mystic Keys has built a reputation for excellence in music instruction. Joining The Mystic Keys means becoming a part of a vibrant and supportive community of music enthusiasts and professionals. We value collaboration, innovation, and a commitment to continuous learning and growth. If you are a dedicated music educator who is passionate about making a positive impact in the lives of students through music, we invite you to explore the exciting opportunity of joining our team. Come and be a part of The Mystic Keys, where music education is truly transformative, and together, we can inspire the next generation of musicians. Show more Show less

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Vijayawada, Andhra Pradesh, India

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🎶 We're Hiring: Music Teacher (K–12, CBSE) 📍 Location: Nalanda Vidyaniketan, Vijayawada, Andhra Pradesh 🎓 Curriculum: CBSE | 🏫 Grades: K–12 💼 Full-Time | 💰 Salary: ₹20,000 – ₹30,000 per month (based on experience) 🎵 Inspire a Lifetime of Musical Passion! Nalanda Vidyaniketan is seeking a creative, committed, and versatile Music Teacher to guide students from Kindergarten to Grade 12 in vocal and instrumental music. The ideal candidate is passionate about fostering artistic expression and musical appreciation across all age groups under the CBSE curriculum. Job Summary The Music Teacher will be responsible for delivering high-quality music education through structured lessons, hands-on practice, and performance opportunities. They will introduce students to a wide spectrum of musical genres, instruments, and theory, encouraging creativity and self-expression. Key Responsibilities 🎼 Teaching & Curriculum Deliver structured music lessons for students from K–12 in alignment with CBSE standards Teach both vocal and instrumental music, including Indian and Western forms Design and update the school’s music curriculum across grade levels Introduce basic music theory, composition, rhythm, and notation 🎹 Skill Development Encourage student participation in individual and group performances Identify and nurture musical talent through focused mentoring Prepare students for school-level, zonal, and national competitions 🎤 Event & Performance Coordination Organize school assemblies, cultural programs, and annual day performances Direct student choirs, bands, or orchestras for events and celebrations Collaborate with other faculty to integrate music into cross-disciplinary projects 🛡️ Classroom Management & Safety Ensure a safe, engaging, and inclusive learning environment Maintain and care for musical instruments and equipment Uphold discipline, respect, and team spirit among students 🤝 Communication & Reporting Maintain regular communication with parents about student progress Participate in staff meetings and school committees Submit term reports and assist in performance evaluations Qualifications & Skills ✅ Bachelor’s/Master’s Degree in Music, Performing Arts, or equivalent ✅ Prior experience teaching music in CBSE schools (K–12) preferred ✅ Skilled in vocal music and at least one instrument (keyboard, guitar, tabla, etc.) ✅ Knowledge of music theory, both Indian and Western ✅ Excellent classroom management and interpersonal skills ✅ Enthusiastic, patient, and student-centered approach 📢 Reporting to: Academic Coordinator / Principal, Nalanda Vidyaniketan Help us nurture a school culture filled with rhythm, harmony, and creativity. Apply today and be a part of our vibrant learning community! 🌐 Visit us: https://nvn.edu.in/ #MusicTeacher #CBSEJobs #K12Teacher #SchoolHiring #VijayawadaJobs #NalandaVidyaniketan #PerformingArts #MusicEducation #NowHiring #TeacherVacancy Show more Show less

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0 years

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New Delhi, Delhi, India

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Who We Are At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Opportunity MuleSoft Developer with experience designing, delivering and migrating MuleSoft implementations in an enterprise environment required. The successful applicant will take responsibility for the solution they build and, working with a Solution or Application Architect, ensure these are well designed, modular, reusable, performant, scalable and extensible. What You'll Be Doing This is a hands-on role and you will have a keen eye for detail, an intolerance to poor software and interface design and understand methodologies and approaches that result in well tested high-quality systems. You will be involved with all parts of our delivery lifecycle including specification, authoring code, code review, functional testing, performance testing and supporting staging and production launches. This is a client facing role working for a digital consultancy responsible for the delivery and support of many high-profile big data and commerce applications which require someone of excellent technical ability looking to make their mark in a diverse and expanding team. What We Want From You Full project lifecycle experience in delivering complex, high volume solutions Excellent MuleSoft implementation skills, and a strong working knowledge of Anypoint Studio Strong understanding of what MuleSoft can provide, and what it cannot provide Strong opinions of when the IPAAS platform is the correct place to implement functionality, and when it is not Experience with design of interfaces between disparate systems, defining canonical interface forms Experience with design and implementation of highly scalable systems A good understanding of designing complete systems with both front and back end components communicating via REST Strong skills around data interchange formats such as JSON, XML, etc. Experience of using Git or Mercurial distributed source control systems If you know some of this even better: Understanding of object-oriented concepts and UML notation Knowledge of AWS, Azure, Docker, Kubernetes or other cloud deployment paradigms Good understanding of Linux or other Unix based systems Good understanding of commonly used Java libraries such as Log4J, Apache Commons, Google Guava Good understanding of cryptography, certificate management and the development of secure software and protocols What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Show more Show less

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0.0 - 2.0 years

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Mahesana, Gujarat

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FULL-TIME, ON-SITE POSITION IN VISNAGAR, GUJARAT. Food and accommodation provided on-campus at subsidised rates. Requirements: · Bachelor’s degree in Music, Music Education, or a related field. · Proficiency in at least one instrument (keyboard, guitar, piano, etc.) and vocal training (vocal preferred). · Minimum 2 – 3 years of relevant teaching experience across different age groups (K–12) as a Music Teacher. · Experience in planning and conducting school concerts, assemblies, or performances. · Ability to teach music theory, sight-reading, and composition at age-appropriate levels. · Familiarity with a broad range of musical genres and cultural music traditions. · Willingness to relocate to Visnagar, Gujarat · Willingness to organise and lead extracurricular activities such as choir, band, or music clubs. · Readiness to participate in school events, annual days, and productions. · Commitment to continuous professional development in music and pedagogy. · Strong work ethics and high work quality standards Responsibilities: · Designing and delivering music lessons for students from Kindergarten to Grade 12 · Introducing students to music theory, notation, rhythm, and composition · Instructing students in vocal and instrumental techniques · Developing students' musical skills and appreciation across genres and cultures · Organising and leading school concerts, performances, and music events · Rehearsing and preparing student groups such as choirs, bands, or ensembles · Adapting teaching strategies to meet the needs of diverse learners · Creating a positive and inclusive classroom environment · Assessing student progress and providing feedback for improvement · Maintaining accurate records of student achievement and participation · Collaborating with colleagues on interdisciplinary projects and events · Communicating with parents and school leadership regarding student progress · Managing and maintaining music instruments, equipment, and materials · Participating in staff meetings, training sessions, and professional development · Contributing to the school community through events, clubs, and extracurricular activities · Communicating deadlines, timelines, lead times and priorities to team members · Planning work schedules ahead of time in concurrence with team members and other leaders For more details, please visit: www.ed-equity.org Role: Music Teacher (Visnagar, Gujarat) Type: Full-time, on-site in Visnagar, Gujarat We are also accepting applications for this profile from: Teacher, Music Teacher, Music teacher vacancy in school, Music tutor, faculty for Music, Music teaching jobs in school Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Mehsana, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any restrictions towards working full-time in a school setting? Experience: Music teaching: 2 years (Required) License/Certification: degree in Music (vocal or instrument) (Required) expertise in singing OR playing any instrument? (Required) Work Location: In person

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3.0 - 5.0 years

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Pune, Maharashtra, India

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At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact? Ecolab is looking for an Associate Business Process Modeler who collects and analyses information from various sources (SMEs, process documentation, process walkthroughs, design sessions) to produce business process flow charts using a predefined process modeling framework. Business Process Modeler may be expected to facilitate workshops, fact-finding interviews, support project management activities, and other necessary activities to gather and consolidate information into their process models. Process Modeler will be expected to create additional documentation and to support their process models. What’s In It For You You will join a growth company offering a competitive salary and benefits. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best. Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments. What You Will Do Work with a variety of stakeholders and gather information required to create as-is and to-be business process flows. Facilitate business process modelling meetings/workshop in a structured and efficient manner. Ask appropriate clarifying questions to ensure process flow completeness and clarity. Identify inputs and outputs of business processes and procedures. Translate discussion and guidance into process flows and process documentation following BPMN 2.0 notation standards. Create additional business process documentation to increase process flows clarity and to visualize how different business processes are interconnected and can be optimized for better performance. Support Continuous Improvement project managers and specialists from the process mapping perspective. Make accurate and timely updates to the existing process flows (as requested by authorized process flow owners). Apply Business Process Management (BPM) methodologies and techniques, including process mapping/modelling. Process SMEs: Collaborate to collect inputs for process modelling, hold process models review meetings. Service Delivery Leads: Collaborate to understand as-is and to-be process design needs CI Lead / CI resources: stay connected on any continuous improvement initiatives that will require an update to existing process flows, support project work from the process modelling perspective. Minimum Qualifications Degree and 3-5 years of experience with data modeling tools (Signavio, Vision, Lucidchart, Nintex other) Continuous improvement and business process management Excellent communication skills - both written and verbal Active listening skills Analytical and reasoning skills Stakeholder Management Facilitation Collaboration Must be a team player and able to work with and through others A trusted partner for millions of customers, Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $14 billion, employs more than 47,000 associates and operates in more than 170 countries around the world. The company delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets. www.ecolab.com Follow us on LinkedIn@Ecolab, Twitter@Ecolab, Instagram@Ecolab_Inc and Facebook@Ecolab. Our Commitment to Diversity and Inclusion Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Show more Show less

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4.0 years

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Hyderabad, Telangana, India

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Company Description Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation’s top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities Develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies. Working with the team to perform coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation. Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (“PHI”), electronic Protected Health Information (“ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge And Skill Requirements 4-year degree in computer science, computer engineering or a related field, 3+ years of work experience in the field. Experience working in a development team for a minimum 3 years. 3+ years of experience developing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. 2+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience developing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus. Key Relationships Directly Supervised by IT – Software Engineer, Manager Interacts with IT - Solutions Architect Interacts regularly with IT - Scrum Master, Immediate Dev & QA Team members (US & India) Essential Functions Mental Requirements include: General, Visual, and Analytical skills Excellent troubleshooting skills are critical for success in this role Work Conditions On-call availability during the week with occasional weekend work. Work requires willingness to occasionally work a flexible schedule. Show more Show less

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Company Description Founded in 2006, eHealth Technologies is the leading provider of medical record retrieval and organization services and image-enabled Health Information Exchanges (HIEs). With customers across the country, eHealth Technologies works with prominent HIEs and the nation’s top-ranked hospitals, including 16 of the 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solution enhances patient and physician satisfaction by streamlining referrals and intelligently aggregating patients’ clinical records. This assures physicians have the right healthcare information to care for their patients, right when they need it. As a critical adjunct to HIEs, eHealth Connect® Image Exchange enables the automated access to all types of medical images in the context of the aggregated patient record, in full diagnostic quality. Career Opportunity Description Software Engineer is responsible for development of products at eHealth technologies. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds the company’s core values. Under guidance of the Principal Architect, Development Managers, Lead Software Engineers, Software Engineer will develop innovative web-based solutions. This is a hands-on position and the candidate must possess strong technological skills and be able to work as an individual contributor while also providing guidance to others. This position requires solid organizational and technical skills with great follow through. The person chosen for this opportunity will have experience working in a dynamic, fast paced, technical, team-oriented work environment that is guided by and upholds company core values Primary Responsibilities Design, develop and maintain innovative cloud-based web applications. Front-end development in Angular 9, TypeScript, JavaScript, CSS3, HTML5, SCSS/SASS/LESS, Express.JS, and other technologies. Back-end development in .NET Core, Web API, Back-end development in MVC, C#/Azure Functions, Azure Event Grid, Azure CosmosDB, Azure Cognitive Search, Azure Service Bus, Azure Storage, Application Insights, and other technologies Working with the team to perform requirements gathering, detailed design, coding, unit testing (Jasmin/Karma, xUnit), bug resolution, deployment, and documentation Active participation in our agile methodology including attendance at scrums, demos, retrospective and planning sessions (story pointing). Demonstrate a strong working understanding of the industry best standards in software development and version controlling. Ensure the quality and low bug rates of code released into production. Bring “continuous improvement” mindset to the team and encourage learning and professional growth. Various additional duties as determined necessary by eHealth Technologies PHI Secure Area Access Employee shall be granted access into the Secure Area of the Department of Information Technology, Research and Development as well as the Secure Area of the Operations Department that are each classified and rated for consistent access, use, and disclosure of Protected Health Information (“PHI”), electronic Protected Health Information (“ePHI”), and/or Personally Identifiable Information (“PII”) (collectively known as a “PHI Secure Area”), for occasional access, use, and disclosure of PHI/ePHI/PII consistent with the requirements of the HIPAA Privacy and Security Rules and related to the Primary Responsibilities of this position. Employee shall be required to maintain badge access into and out of the PHI Secure Area for audit control purposes consistent with Employee’s need for the occasional access, use, and disclosure of PHI/ePHI/PII from within the PHI Secure Area. Employee agrees to safeguard all PHI/ePHI/PII access, used, and disclosed from within the PHI Secure Area and shall not transport PHI/ePHI/PII outside of the PHI Secure Area without approval of the Chief Privacy Officer and/or Security Officer. Failure to follow these requirements and corporate policy may result in disciplinary sanctions up to and including termination. Knowledge And Skill Requirements 4-year degree in computer science, computer engineering or a related field, 6+ years of work experience in the field. Experience working in a development team for a minimum 6 years. 6+ years of experience designing web-based applications using cloud technologies such as AWS/Azure or equivalent. Good at data structures, algorithms, and must have a good understanding of Big(O) notation and techniques. Good understanding of OOPs concepts and SOLID principles. Strong Knowledge of Object Oriented Analysis and Design, Software Design patterns. 6+ years of experience in implementing Microservices and API Architecture. Extensive experience with the. NET framework and other technologies: .NET Core, C#, Web API. Experience designing web-based systems for cloud deployment in AWS/Azure or equivalent. Hands-on experience on cloud services such as APIM, Azure Storage, Service Bus, Event Grid, CosmosDB, Azure Search etc., Knowledge of scrum/agile practices. Knowledge of JavaScript on the front and back end including Node.js Good working knowledge in Angular or equivalent framework. Knowledge of NoSQL databases. Knowledge of security practices for web development Solid experience with REST API and user auth (JWTs & OAuth2) Good to have experience working with Auth0/SSO Excellent troubleshooting skills. Ability to communicate effectively both verbally and in writing. Tenacity and ability to manage change adeptly Focus on timely deliveries with a sense of urgency in responding to requests Understanding of HIPAA and HITECH is a plus. Key Relationships Directly Supervised by IT – Software Engineer, Manager Interacts with IT - Solutions Architect Interacts regularly with IT - Scrum Master, Immediate Dev & QA Team members (US & India) Essential Functions Mental Requirements include: General, Visual, and Analytical skills Excellent troubleshooting skills are critical for success in this role Work Conditions On-call availability during the week with occasional weekend work. Work requires willingness to occasionally work a flexible schedule. Show more Show less

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6.0 years

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Kolkata, West Bengal, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives. Your Key Responsibilities Leads meetings and facilitates workshops with business stakeholders to scope, gather, understand and analyze business requirements, and translates business requirements into functional and non-functional requirements Applies business analysis knowledge areas to plan, elaborate, analyze and communicate on processes, solution requirements and business rules applicable for the operations and benefit of the business Collates and analyzes business models, business processes and operations to develop a comprehensive understanding of business needs and requirements, and maintains an understanding of the technical implications of risks, assumptions and dependencies Translates sophisticated business requirements into technical requirements and specifications, supplying to system architectural design and development. Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter-dependencies for design considerations Builds working rapport with business stakeholders and SMEs to analyze business requirements and understand business perspectives to provide required insights to envision future state and what they need to change to support it Engage with business and technology partners to clarify application functions, business processes and data flow to align requirements specification and technology capabilities for the solution in addressing business expectations Integrate the solution into business workstreams, which may include the provision of enablement materials and training agenda to facilitate adoption and transition the product into the business cycle Maintains an understanding of risks, assumptions, and dependencies associated with the business and technical requirements, identifies any blockers and flags as appropriate, and assists with scope management activities including the identification and impact assessment of change Verifiesthrough different testing practices (ex. UAT) to validate the solutions meet the functional specifications and resolve specified business problems faced by the business Supports Business Analysis community on knowledge base to elevate business analysis competencies Skills And Attributes For Success Ability to plan, implement and apply business analysis knowledge areas to scope work effort and capture business requirements for further analysis, and help to prioritize features to produce required business outcomes Experienced in developing technical requirements and specifications, including knowledge of software development methodologies and reporting tools Good interpersonal and communication skill (written and verbal)- able to identify, articulate and present business situation, options and benefits Experience in conducting functional walkthroughs and addressing FAQs to integrate solution into business activities Ability to engage and collaborate in diverse settings of people A sense of urgency, decisiveness, and ability to work well under pressure Ability to listen and to think independently, and be a curious and creative person Understanding of industry-based Business Process Modelling notation To qualify for the role, you must have Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering or related field preferred Minimum 6 years of experience with significant role interacting with business to define business operations, workflows and technology solutions Have shown experience of one or more industries or sectors, with broad knowledge of current as well as new technologies Have experience in Agile framework participating directly in Agile practices and producing common artifacts by leveraging industry-based business analysis knowledge Understand product development and delivery framework especially Agile framework, DevOps practices and micro services Strong confirmed experience in either an internal or external business analysis role, or similar, evidenced by adding significant business value through research, challenging the status quo where appropriate, supplying material improvement ideas and developing/communicating full business cases Good technical knowledge and experience in applying business analysis skills, delivering IT solutions, providing comprehensive understanding of business requirements What We Look For A self-starter, independent-thinker, curious and creative person with ambition and passion EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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0 years

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India

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MuleSoft Developer with experience designing, delivering and migrating MuleSoft implementations in an enterprise environment required. The successful applicant will take responsibility for the solution they build and, working with a Solution or Application Architect, ensure these are well designed, modular, reusable, performant, scalable and extensible. Responsibilities This is a client facing role working for a digital consultancy responsible for the delivery and support of many high-profile big data and commerce applications which require someone of excellent technical ability looking to make their mark in a diverse and expanding team. Talented, enthusiastic, focused, eye for detail, professional. Keen to learn and find new ways of doing things. A team player who is proud of your work and wants to share with everyone! You like working in a fast-paced environment and are driven by the desire to improve the online purchasing experience for everyone, no matter what they are buying and from where! You will be client focused and be willing to be flexible when required to make them happy, including working at client locations. Qualifications Full project lifecycle experience in delivering complex, high volume solutions Excellent MuleSoft implementation skills, and a strong working knowledge of Anypoint Studio Strong understanding of what MuleSoft can provide, and what it cannot provide Strong opinions of when the IPAAS platform is the correct place to implement functionality, and when it is not Experience with design of interfaces between disparate systems, defining canonical interface forms Experience with design and implementation of highly scalable systems A good understanding of designing complete systems with both front and back end components communicating via REST Strong skills around data interchange formats such as JSON, XML, etc. Experience of using Git or Mercurial distributed source control systems If you know some of this even better! Understanding of object-oriented concepts and UML notation Knowledge of AWS, Azure, Docker, Kubernetes or other cloud deployment paradigms Good understanding of Linux or other Unix based systems Good understanding of commonly used Java libraries such as Log4J, Apache Commons, Google Guava Good understanding of cryptography, certificate management and the development of secure software and protocols About VML VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, which name WPP as a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. As the world’s most advanced and largest creative company, VML’s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. Show more Show less

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0.0 - 1.0 years

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Bengaluru, Karnataka

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We are seeking a motivated Engineer to join our development team working on an innovative distributed systems project. This role offers an excellent opportunity to work on next-generation technology that enables efficient data management across diverse computing environments. The ideal candidate has strong fundamentals in distributed computing concepts and is eager to apply these skills to cutting-edge applications. Key Responsibilities Core Development: Implement modules and components for a distributed system following established architecture Build efficient peer-to-peer communication and data handling mechanisms Write high-performance, resource-efficient code for critical system components Participate in integration of different system layers and ensure cohesive functionality Develop and maintain core libraries supporting the system's operation Implement comprehensive testing and support debugging across components Performance Optimization Profile and optimize code for memory efficiency and computational performance Implement efficient data structures for minimal storage footprint Design bandwidth-efficient communication protocols Develop adaptive algorithms that scale based on device capabilities Required Qualifications Technical Foundation: Strong proficiency in Data Structures and Algorithms (DSA) Understanding of graph algorithms, trees, and hash tables Experience with algorithm complexity analysis (Big O notation) Demonstrated problem-solving skills with algorithmic challenges Programming Skills: Proficiency in Go programming language (required) Understanding of memory management concepts Experience with concurrent programming fundamentals Experience with other languages is a plus Educational Background: Bachelor's degree in Computer Science, Software Engineering, or related field Academic or personal projects demonstrating algorithmic thinking Foundation in computer systems and networking concepts Preferred Qualifications (Nice to Have): Understanding of distributed systems principles (consistency, availability, partition tolerance) Experience with any distributed application development Knowledge of basic cryptographic principles Background in network programming Experience with asynchronous programming models Technical Environment: Languages: Go (primary), other languages advantageous Systems: Distributed data management, P2P protocols Tooling: Modern monitoring and debugging tools Testing: Unit and integration testing frameworks Development Practices: Agile development methodology Collaborative code review culture Test-driven development for critical components Continuous integration and automated testing Growth Opportunities: Mentorship from senior engineers Access to cutting-edge technical research Professional development opportunities Career progression path with increasing technical responsibility Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹800,000.00 per year Benefits: Leave encashment Provident Fund Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you an immediate joiner / serving notice period. If serving notice period, please mention your last working day. Education: Bachelor's (Required) Experience: Total: 1 year (Required) Go: 1 year (Required) Work Location: In person

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0 years

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Mumbai, Maharashtra, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Career Family - Analysis Role Type - Business Analysis Career Framework Role Description Evaluates business models, processes and operations to develop a good understanding of business needs and requirements. Analyses and evaluates business requirements and translates these into technical requirements and specifications, providing insights on system and technical components to incorporate into the technical design. Interacts with business stakeholders to gather, understand, document, and analyse business requirements. Analyses reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Responsibilities Reviews materials and supports in meetings and workshops with business stakeholders to understand and gather business / functional requirements, undertaking client assessments and building relationships with business stakeholder. Builds relationships and collaborates with the wider team to understand business requirements and translates these into complex technical requirements. Produces technical specifications to guide system architectural design and development and conducts quality assurance tasks to ensure completeness of requirements, peer reviewing the work of more junior members of the team. Monitors and reports on potential risks/opportunities of emerging technologies, and forms recommendations for system and technical components based on understanding of business requirements, reviewing and supporting with process modelling and improvement. Contributes to the design and review of test cases to ensure tests adequately meet the requirements and coordinates with infrastructure and operations teams to resolve system issues, contributing to moderately complex aspects of a project. Provides insights on whether solutions and technologies being implemented are meeting business requirements. Contributes to business case development and completes RFP responses, exploring and experimenting with new and existing data to tackle defined business problems. Technical Skills & Knowledge Proven experience gathering and interpreting business requirements. Proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing. Proven understanding of Lean Six Sigma and Business Process Modelling and Notation. Knowledge on application building using Python would be an added advantage. Experience Sound relevant experience in either an internal or external business analysis role and/or software / technical analysis role or similar, evidenced by adding business value through identifying, analysing and articulating problems and solutions. Developed technical knowledge and experience in delivering IT solutions, providing technical advice and understanding user requirements. Some stakeholder management experience. Typical Education Business Administration Business Management Computer Science Data Science Engineering IT Statistics Mathematics Similar Titles in the Market Oracle Functional Consultant Oracle GRC Consultant Oracle Risk Management Consultant Business Analyst – Oracle ERP Senior Business Analyst - Oracle ERP Leadership Capabilities LEAD: Gold Standard Definitions Available Technical Learning Business Analysis Skills And Capabilities Preferably CA/MBA/B.E/B.Tech with 1 to 3 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps. System role-design, build security and troubleshoot security defects. Design risk control matrices by conducting workshops with business process owners. Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness. Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud. Deep understanding of regulatory frameworks like COSO, COBIT. Knowledge and audit experience across regulations like SOX, GDPR, CCPA. Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite. Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable. Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable. Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage. Willing to learn and work on different ERPs and CRM solutions. Technologies and Tools Oracle Fusion Cloud Financials, SCM modules, Projects and HCM. Oracle EBS Financials, SCM modules, Projects and HRMS. SQL /PLSQL, Python. SpotFire/ PowerBI. PeopleSoft, NetSuite, MS Dynamics and Workday. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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0.0 - 1.0 years

0 Lacs

Thiruporur Road, Chennai, Tamil Nadu

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Job Title: Drums Teacher Job Location: Thiruporur chennai Immediate joiners contact 9150355543. Kindly apply who can commute to the mentioned job location. As part of our school's musical education program, we are seeking an eager and passionate Drum Teacher. Mode :- Offline ( Part Time) Role :- The ideal candidate will have a strong background in music education, a proficiency in drumming techniques, and the ability to inspire and motivate students. The Drum Teacher will be responsible for instructing students of various skill levels, preparing them for performances, and fostering a love for music. Key Responsibilities: Plan, prepare, and deliver engaging drum lessons to students of all ages and skill levels. Develop individualized lesson plans to meet the needs and goals of each student. Teach various drumming techniques, including rudiments, rhythm patterns, and drum set playing. Introduce students to different musical styles and genres. Prepare students for recitals, concerts, and other performances. Assess and evaluate student progress, providing constructive feedback and encouragement. Maintain a positive and supportive learning environment. Requirements: Bachelor’s degree in Music, Music Education, or a related field. Proven experience as a Drum Teacher or similar role. Proficiency in drumming techniques and the ability to play various percussion instruments. Strong knowledge of music theory and reading drum notation. Excellent communication and interpersonal skills. Job Types: Part-time, Freelance Pay: ₹8,000.00 - ₹10,000.00 per month Schedule: Day shift Weekend availability Ability to commute/relocate: Thiruporur Road, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: total work: 1 year (Preferred) Location: Thiruporur Road, Chennai, Tamil Nadu (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Medavakkam, Chennai, Tamil Nadu

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Job Title: Carnatic Vocal Teacher / Vocalist Location: Medavakkam Job Type: Part time Job Description: We are seeking a passionate and knowledgeable Carnatic Vocalist to join our team. The ideal candidate will have a strong foundation in South Indian classical music, a deep understanding of ragas and talas, and a dedication to preserving and promoting this ancient art form through teaching and/or performance. Key Responsibilities: Teach Carnatic vocal music to students of varying age groups and skill levels. Design structured lesson plans including varisais, geethams, varnams, kritis, manodharma (improvisation), and theory. Conduct periodic assessments and provide feedback to students. Prepare students for performances, exams (e.g., Trinity, ABGM), or competitions. Perform at in-house or external concerts, events, or festivals as required. Collaborate with other artists for workshops, jugalbandhis, or thematic presentations. Promote cultural understanding and appreciation of Carnatic music. Requirements: Formal training in Carnatic music under a reputed guru Ability to sing in proper shruti with strong command over gamakas and laya. Experience in teaching (offline or online) preferred. Strong communication skills in English and/or regional languages (e.g., Tamil, Telugu, Kannada). Patience and enthusiasm for nurturing talent in students. Preferred Qualifications: Degree or diploma in music (B.Music, M.Music, or equivalent). Concert performance experience (Sabhas, All India Radio, etc.). Ability to play tambura or accompanying instruments is a plus. Knowledge of music theory, notation, and digital tools (like recording or teaching apps). Job Types: Full-time, Part-time Pay: ₹8,000.00 - ₹10,000.00 per month Work Location: In person

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0 years

0 Lacs

Pune, Maharashtra, India

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WHY XOGENE? At Xogene, we’re revolutionizing the future of clinical trial transparency through AI-powered solutions. Join our team of experts who are transforming how leading pharmaceutical and life sciences companies navigate regulatory compliance. If you're driven by solving complex problems in a professional environment focused on meaningful and rewarding work, we want to hear from you. POSITION OVERVIEW We are seeking an experienced Business Analyst to join our dynamic team and contribute to our ongoing growth and success. The Business Analyst (BA) will help clients in their efforts to address complex business and transparency problems through our technical AI solutions. KEY TASKS AND RESPONSIBILITIES Collaborates with business stakeholders to define business requirements and converts them to technical specs for implementation in various business systems or processes Identifies, documents, and refines requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements Collaborates with Xogene project teams to define and implement integrations with various business systems and processes that are being used by stakeholders Analyzes the use of business systems by clients and proactively recommends improvements to the usage of these systems as well as business processes Acts as the liaison between the business stakeholders and the Xogene Tech Team Creates reports and dashboards for management REQUIREMENTS Bachelor’s degree or 4 years of commensurate experience 1 - 3 years of experience in business analysis (in a consulting environment preferred) Business process modeling (BPMN notation is a plus) Demonstrated leadership abilities Ability to be proactive with team and stakeholders Excellent communication (oral and written) and interpersonal/consultative skills Facilitation and technical documentation skills Detail-orientated and capable of delivering a high level of accuracy Experience in Agile product development team structures Experience with Issue and project tracking software like Jira or Azure DevOps WHAT WE OFFER Mentorship from industry experts working at the intersection of AI technology and business strategy Opportunities for growth and a clear career progression path with increasing responsibility as skills develop Exposure to cutting-edge AI technologies including LLMs and conversational systems Competitive compensation package including comprehensive benefits A results-oriented culture that values innovation, responsibility, and professional excellence Flexible work arrangements for a balanced work-life experience Show more Show less

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0 - 1 years

0 Lacs

Chembur, Mumbai, Maharashtra

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Should be able to teach students to play the Side Flute using Indian music notation ( Swaras ) . Should be able to adapt to playing the 8 hole Carnatic Flute with first 2 holes closed for 'Sa'. Training will be provided. Job Type: Part-time Pay: ₹750.00 - ₹800.00 per hour Expected hours: 6 per week Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 01/06/2025

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0 years

0 Lacs

Gurugram, Haryana

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Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. Updates customer information and ensures accurate entry of contact information. Meets standards of job, such as quality standards, adherence to schedule and average handle time. May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Other related duties assigned as needed. EDUCATION REQUIREMENTS High school diploma or GED GENERAL KNOWLEDGE, SKILLS & ABILITIES Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment FIS JOB LEVEL DESCRIPTION Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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0.0 - 8.0 years

0 Lacs

Hyderabad, Telangana

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in process excellence, business process management, or operations consulting. Experience in process improvement methodologies (e.g., Lean, Six Sigma, Agile, Business Process Model and Notation (BPMN)). Experience in project management tools and methodologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. Certifications in Lean Six Sigma Black Belt (LSSBB), Certified Business Analysis Professional (CBAP), or Project Management Professional (PMP). Experience with data visualization tools (e.g., Tableau, Google Data Studio). Experience in working within the technology or digital advertising industry. Experience with Google Ads products and support processes. Experience with process mapping and business process modeling tools (e.g., Visio, Lucidchart). About the job In this role, you will be optimizing and transforming our customer delivery and internal support processes. You will enhance customer experience, efficiency, scalability, and the overall effectiveness of our technical support and consulting services for Google Ads. You will leverage your understanding of process improvement methodologies, your problem solving skills, and your ability to collaborate across diverse teams to identify pain points, design solutions, and implement sustainable process changes. You will be a thinker with capable of leading projects and collaborating with stakeholders at various levels.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Conduct assessments of existing gTech Ads processes, identifying inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean, Six Sigma, and Value Stream Mapping. Design and develop optimized processes, workflows, and tools that align with business objectives, improve operational efficiency, and enhance the customer experience. Lead and manage process improvement projects from initiation to closure, including defining scope, developing project plans, managing stakeholders, mitigating risks, and ensuring delivery. Partner with cross-functional teams including, Tech and Media delivery, Customer support, Vendor partners and Business operations to understand their needs, gather requirements, and drive consensus on process changes. Define key performance indicators (KPIs) to measure the impact of process improvements, monitor performance, and identify opportunities for further optimization. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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0.0 - 2.0 years

0 Lacs

Raipur, Chhattisgarh

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Job Responsibility :- Serve as the company’s first point of contact via phone and email, delivering high customer service with each interaction Inbound sales lead coordination and assignment using internal tools and systems Knowledge of each account manager’s territory and assign leads accordingly as well as direct customer communication to the assigned representative Process customer rescheduling requests and work with customers in TBD status Research and resolve customer concerns and complaints with sensitivity and professionalism to delight customers Provide pre-sale and post-sale customer support to assist growing sales department with notation in the systems Maintain reporting within CRM system, internal order management systems & Excel documentation Reconcile and verify commissions, leads, parent accounts within our systems Partner with internal groups to ensure accuracy of systems and information regarding public orders Attendees and actively participates in departmental meetings and calls Skill :- Education :- Bechelor Experienace :- 2 to 4 year Salary :- Negotiable Contact Person :- HR Sitesh Verma Contact No. :- 7880002320 hram@bsstmx.com Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: Day shift Ability to commute/relocate: Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred)

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