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2.0 years

0 Lacs

india

Remote

About the job The Mystic Keys, a leading online music education platform, is seeking a talented and passionate Music Teacher to join our team at TheMystckeys.com. If you have a deep understanding of music theory, excellent teaching skills, and a knack for inspiring students of all ages, this position offers an exciting opportunity to make a significant impact on music education. Join us in our mission to provide exceptional music instruction and help students unlock their musical potential. Job Type: Part-time, Remote freelance Qualifications: Must have Trinity College, ABRSM, or relevant Western music certifications. Experience: At least 2 years of teaching experience preferred (Talented freshers can also apply). Location: Remote Language: Proficient in English (Required) Candidate Requirements: Excellent verbal and written English skills, along with Music Certifications. Minimum 2 years of teaching experience (Talented freshers can apply). Flexible approach, capable of adapting to various individuals. Ability to teach both adults and children. Proficiency in teaching all music genres. Familiarity with ABRSM, RSL or Trinity College grade examinations. Proficient in teaching all levels, from absolute beginners to advanced. Competency in teaching music theory. Knowledge of music notation software and DAWs is a plus. About Us The Mystic Keys, established in 2011, has been at the forefront of providing outstanding music education and a wide range of music services. With a deep commitment to fostering musical growth and exploration, The Mystic Keys has built a reputation for excellence in music instruction. Joining The Mystic Keys means becoming a part of a vibrant and supportive community of music enthusiasts and professionals. We value collaboration, innovation, and a commitment to continuous learning and growth. If you are a dedicated music educator who is passionate about making a positive impact in the lives of students through music, we invite you to explore the exciting opportunity of joining our team. Come and be a part of The Mystic Keys, where music education is truly transformative, and together, we can inspire the next generation of musicians.

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0 years

0 Lacs

gurugram, haryana, india

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% General Duties & Responsibilities Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues Updates customer information and ensures accurate entry of contact information Meets standards of job, such as quality standards, adherence to schedule and average handle time May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer Other related duties assigned as needed Education Requirements High school diploma or GED General Knowledge, Skills & Abilities Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Fis Job Level Description Developing support role. Moderate skills with high level of proficiency. Responds to a high volume of inquiries about FIS’s products and services. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Is able to effectively calm upset customers and end a negative situation positively. May coach and share information with professionals with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One or more years financial services experience is preferable. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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4.0 - 5.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Ciklum is looking for a Senior Business Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow working for a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Responsibilities: Ensure stakeholders' engagement and effective collaboration Plan, estimate, and perform Business Analysis activities within all SDLC stages Define business needs and objectives Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project Model requirements by using the most applicable notation according to the project needs Define Information Architecture for project documentation within the project Define or contribute to the solution roadmap definition Define and manage the solution scope to avoid scope creep Manage the backlog: from the definition of "how" to its execution, perform backlog prioritization and refinement Define Change management procedure Collaborate closely with the development team Ensure requirements quality on the project Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones Requirements: We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! Experience in the Healthcare domain 4-5 Years of Business analyst experience in US Healthcare Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) Vast experience in setting up requirements life cycle management High proficiency in requirements documentation, its structure definition, and templates creation Solid experience in UML and BPMN modeling (and ability to adjust modeling approach according to the project context) Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) Expertise in product scope management and backlog management Solid knowledge of Business analysis techniques and best practices Experienced and flexible Agile practitioner focused on delivering value Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level Able to express ideas, thoughts, and questions simply, concisely, and in a structured way Accountable for the own scope of work and follow the "said and done" principle Eager to learn and grow: curios, keen to constant self-development Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable: Technical knowledge and skills: Solid knowledge of major architectural types Practical experience in working with main database types and writing queries PBM experience preferrred (not mandatory) What`s in it for you? Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram , Facebook , LinkedIn . Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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4.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Ciklum is looking for a Senior Business Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow working for a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Responsibilities: Ensure stakeholders' engagement and effective collaboration Plan, estimate, and perform Business Analysis activities within all SDLC stages Define business needs and objectives Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project Model requirements by using the most applicable notation according to the project needs Define Information Architecture for project documentation within the project Define or contribute to the solution roadmap definition Define and manage the solution scope to avoid scope creep Manage the backlog: from the definition of "how" to its execution, perform backlog prioritization and refinement Define Change management procedure Collaborate closely with the development team Ensure requirements quality on the project Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones Requirements: We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! Experience in the Healthcare domain 4-5 Years of Business analyst experience in US Healthcare Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) Vast experience in setting up requirements life cycle management High proficiency in requirements documentation, its structure definition, and templates creation Solid experience in UML and BPMN modeling (and ability to adjust modeling approach according to the project context) Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) Expertise in product scope management and backlog management Solid knowledge of Business analysis techniques and best practices Experienced and flexible Agile practitioner focused on delivering value Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level Able to express ideas, thoughts, and questions simply, concisely, and in a structured way Accountable for the own scope of work and follow the "said and done" principle Eager to learn and grow: curios, keen to constant self-development Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable: Technical knowledge and skills: Solid knowledge of major architectural types Practical experience in working with main database types and writing queries PBM experience preferrred (not mandatory) What`s in it for you? Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram , Facebook , LinkedIn . Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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0 years

2 - 3 Lacs

india

On-site

Job Summary: We're seeking an experienced and passionate Dance Teacher to teach Kathak and Bharatanatyam to students of various ages and skill levels. The ideal candidate should have a strong background in classical dance, excellent teaching skills, and the ability to create engaging lesson plans. Key Responsibilities: 1. Teach Kathak and Bharatanatyam techniques, theory, and history to students. 2. Create and implement lesson plans for students of different ages and skill levels. 3. Conduct regular assessments and provide feedback to students. 4. Choreograph and direct dance performances for students. 5. Promote the appreciation and understanding of classical dance forms. Requirements: 1. Strong background in Kathak and Bharatanatyam, with formal training and certification. 2. Teaching experience, preferably in a dance school or institution. 3. Excellent communication and interpersonal skills. 4. Ability to create engaging lesson plans and adapt to different learning styles. 5. Patience, creativity, and passion for teaching dance. Nice to Have: 1. Experience in choreographing and directing dance performances. 2. Knowledge of Indian classical music and its relation to dance. 3. Familiarity with dance notation systems. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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4.0 years

6 - 8 Lacs

hyderābād

On-site

About this role: Wells Fargo is seeking a Senior Process Engineer In this role, you will: Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience. Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding. Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence. Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism Experience in Design Thinking and/or Human Centered Design (HCD) Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile Lean Six Sigma Black Belt and/or strong experience in consulting Intermediate Microsoft Office (Word, Outlook skills) Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies Process Improvement Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end-to-end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment. Develops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes, latest technologies and workflow through Wells Fargo Identifies and helps to prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact. Develops root cause analysis and business case for proposed technology, staff, and structure changes, including cost estimates Establishes standards for measuring performance against process requirements - Including the development of metrics that provide data for process management indicators for future improvement opportunities Provides advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results Shares the lessons learned and best practices with others throughout the organization, when appropriate, to further promote process management. Partner & Collaborate Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services, as needed Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc May assist with the development of our enterprise Operational and Process Excellence Curriculum and Training Materials Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and management of resources, including cross-entity members, to successfully execute projects Provides consultation on the use of reengineering techniques to improve process performance and product quality (example but not limited to LEAN, SIX SIGMA, Design Thinking) Works with HR Business leaders, SMEs, Product Manager(s) and Sponsors to ensure proposed recommendations to improve business processes or address specific business problems are prioritized along with related activities, deliverables, and tools are integrated in the product roadmap Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence Provide thought leadership in the area of process management and continuous process improvement, operational excellence, continuous improvement. Coaching Provide coaching and mentoring for other process engineers, process owners and managers, and/or others informally (e.g., 1-on-1) or formally (e.g., facilitated training sessions). May provide informal 1-on-1 training and formal small to large group training facilitation, coaching, & mentoring. Job Expectations: Ability to work nights, weekends, and/or holidays as needed or scheduled Willingness to work on-site at stated location on the job opening Flexibility to work different shifts Shift timings: 1:30 - 10:30 pm IST (subject to change as per business requirements) Posting End Date: *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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3.0 - 5.0 years

6 - 9 Lacs

hyderābād

On-site

Job Description A self-motivated individual desiring to play an integral part in a growing market in Enterprise Information Management, as a member of the Professional Services team, you would be performing below: Develop course content using Articulate Rise based on outline: Develop measurable and relevant learning objectives. Write introductions and explanations of processes and concepts. Structure lesson content in consumable and logical order. Create screenshots with proper highlighting and step notation, containing proper level of detail. Determine and build interactive components based on content and learning objectives. Create videos based on documentation and SME input. Divide topics into logical video segments. Create a script from scratch for demonstrations adhering to provided scripting guidelines. Generate mp3 using Speechelo. Record video demonstration in product environment based on approved script. Use Camtasia video editing software to: Ensure audio and video files are synchronized. Apply post-recording video edits (i.e. highlighting, zooming, etc.) Mandatory Experience/Skills: Experience: 3-5 years of instructional design and development experience, including the development of self-service, e-learning training in a software or a technical vertical. Skills: Speak and write fluently in English with proper command of English grammar and technical writing. Understand and translate technical topics to a non-technical audience. Create course outline based on deliverable goals, content, and target audience. Apply critical thinking to determine best order and segmentation of topics Create learning objectives that drive the content of each lesson and highlight important take-aways. Work independently to learn software and independently articulate software questions to SMEs. Develop meaningful assessment questions based on learning objectives including helpful feedback. Develop key points and recaps based on learning objectives. Suggest removing 'instructor-led' specific experience. We found with previous designers that it does not matter if instructor-led experience is present, we need self-service creation experience more specifically. moved this point under the course outline skill. The items highlighted in green are mandatory skills. separated mandatory skills/experience vs preferred skills Qualifications Preferred Experience/Skills: Experience: Familiarity with financial software and concepts i.e. Consolidation, Financial Reporting, Equity Management, Taxation. Familiarity with Business Intelligence software and concepts i.e. databases, dashboarding, report building. Skills: Design meaningful exercises for target audience, to perform in a sandbox environment, using product software (exercises and sandboxes will vary by product). Communicate with SMEs throughout course development process for input, quality checks, feedback, and approval. Work independently. Manage own work according to given timeline. Communicate with various stakeholders. Track and communicate status of deliverables; ability to estimate remaining work effort. Apply strict attention to detail, including independent self-review of content before submission. Follow complicated instructions. Qualifications: Technical: Tooling – Experience in or ability to learn these tools: Articulate Rise Camtasia Speechelo Otterai Snagit Non-Technical: Work independently. Ability to manage own work according to given timeline. Excellent communication to various stakeholders. Ability to track and communicate status. Attention to detail. Ability to follow instructions. Additional Information Logistical Requirements: Working hours: 2:00 pm to 11 pm IST Education Requirements: Bachelor’s degree, Computer Science or Information Systems focus preferred. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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7.0 years

0 Lacs

kolkata, west bengal, india

On-site

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In emerging technology at PwC, you will focus on exploring and implementing cutting-edge technologies to drive innovation and transformation for clients. You will work in areas such as artificial intelligence, blockchain, and the internet of things (IoT). Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Professional certifications like CBAP (Certified Business Analysis Professional), PMI-PBA, or Agile certifications (CSPO, PMI-ACP). Bachelor’s degree in Computer Science/ Computer Application/ Business Administration/ Information Technology, or related fields. Knowledge of software development life cycle (SDLC). Experience working in cross-functional or global teams. Ability to manage multiple priorities and meet deadlines. Key Responsibilities Oversee the end-to-end lifecycle of the application portfolio, including assessment, rationalization, integration, and retirement of business applications. Conduct detailed business process analysis and mapping. Collaborate with business stakeholders to gather, analyze, and validate business requirements. Engage with business leaders and stakeholders to understand evolving business needs, align application investments, and identify opportunities for portfolio enhancement. Work closely with project managers, developers, quality assurance, and other teams to ensure successful delivery of solutions. Perform gap & risk analysis and feasibility studies. Leverage business analysis methodologies and tools to ensure that application solutions are designed, implemented, and maintained in alignment with strategic objectives. Document workflows, use cases, and system requirements using appropriate tools and standards. Utilize Solution Manager or equivalent platforms to document, design, and manage application solutions and related processes. Translate business needs into clear and detailed functional specifications and user stories. Champion data-driven decision-making by analysing application usage, performance, and value to the business, recommending optimizations where needed. Foster cross-functional collaboration to ensure seamless integration and interoperability across the application ecosystem. Promote best practices in application governance, risk management, and compliance. Stay updated on industry trends, standards. Lead, mentor, and develop a team of business analysts to deliver high-quality solutions within a hybrid work environment. Desired Skills And Abilities Strong understanding of business structure, processes, and IT systems. Ability to present information in an influencing manner to senior leadership and all business stakeholders. Ability to provide creative solutions and Analytical decision making. Experience with Business Process Model and Notation, Flowcharts. Stakeholder management. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Proven experience as a Business Analyst or similar role for 7+ years. Proficient in requirement gathering techniques and documentation. Familiarity with Agile and Waterfall project methodologies. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and negotiation skills. Ability to translate complex business needs into clear technical requirements. Experience with tools such as JIRA/ Confluence/ ServiceNow, MS Visio, or other modelling/ documentation tools.

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7.0 years

0 Lacs

kolkata, west bengal, india

On-site

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Desired Skills And Abilities Strong understanding of business structure, processes, and IT systems. Ability to present information in an influencing manner to senior leadership and all business stakeholders. Ability to provide creative solutions and Analytical decision making. Experience with Business Process Model and Notation, Flowcharts. Stakeholder management. Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Proven experience as a Business Analyst or similar role for 7+ years. Proficient in requirement gathering techniques and documentation. Familiarity with Agile and Waterfall project methodologies. Strong analytical and problem-solving skills. Excellent communication, interpersonal, and negotiation skills. Ability to translate complex business needs into clear technical requirements. Experience with tools such as JIRA/ BMC/ ServiceNow ticketing tools. Application Support Provide day-to-day support and troubleshooting for assigned business-critical applications built using various tech platforms like .Net Core, Angular, React JS. Sound knowledge of SQL Server, Postgre SQL databases. Monitor application performance, availability, and security metrics. Coordinate with development, infrastructure, and vendor teams to resolve incidents and service requests within SLA. Assist in application deployment, patching, upgrades, and configuration changes. Maintain technical documentation, runbooks, and knowledge base articles. Participate in root cause analysis (RCA) and problem management activities to prevent recurrence. Support user access management in line with security policies. Compliance Assist in implementing and maintaining regulatory and internal compliance requirements related to applications (e.g., SOC, GDPR, ISO 27001). Conduct periodic compliance checks and audits for supported applications. Collaborate with compliance and security teams to remediate gaps or vulnerabilities discovered. Support data privacy and security initiatives within the application environment. Ensure documentation and processes are aligned with compliance standards. Participate in training and awareness programs related to compliance.

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2.0 years

2 - 3 Lacs

raipur

On-site

Job Responsibility :- Steel Industrial Experiance Candidates are Applicable Inbound sales lead coordination and assignment using internal tools and systems Knowledge of each account manager’s territory and assign leads accordingly as well as direct customer communication to the assigned representative Process customer rescheduling requests and work with customers in TBD status Research and resolve customer concerns and complaints with sensitivity and professionalism to delight customers Serve as the company’s first point of contact via phone and email, delivering high customer service with each interaction Provide pre-sale and post-sale customer support to assist growing sales department with notation in the systems Maintain reporting within CRM system, internal order management systems & Excel documentation Reconcile and verify commissions, leads, parent accounts within our systems Partner with internal groups to ensure accuracy of systems and information regarding public orders Attendees and actively participates in departmental meetings and calls Skill :- Education :- Bechelor Experienace :- 2 to 4 year Salary :- Negotiable Contact Person :- HR Sitesh Verma Contact No. :- 7880002320 hram@bsstmx.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 7880002320

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6.0 years

0 Lacs

kolkata, west bengal, india

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives. Your Key Responsibilities Leads meetings and facilitates workshops with business stakeholders to scope, gather, understand and analyze business requirements, and translates business requirements into functional and non-functional requirements Applies business analysis knowledge areas to plan, elaborate, analyze and communicate on processes, solution requirements and business rules applicable for the operations and benefit of the business Collates and analyzes business models, business processes and operations to develop a comprehensive understanding of business needs and requirements, and maintains an understanding of the technical implications of risks, assumptions and dependencies Translates sophisticated business requirements into technical requirements and specifications, supplying to system architectural design and development. Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter-dependencies for design considerations Builds working rapport with business stakeholders and SMEs to analyze business requirements and understand business perspectives to provide required insights to envision future state and what they need to change to support it Engage with business and technology partners to clarify application functions, business processes and data flow to align requirements specification and technology capabilities for the solution in addressing business expectations Integrate the solution into business workstreams, which may include the provision of enablement materials and training agenda to facilitate adoption and transition the product into the business cycle Maintains an understanding of risks, assumptions, and dependencies associated with the business and technical requirements, identifies any blockers and flags as appropriate, and assists with scope management activities including the identification and impact assessment of change Verifiesthrough different testing practices (ex. UAT) to validate the solutions meet the functional specifications and resolve specified business problems faced by the business Supports Business Analysis community on knowledge base to elevate business analysis competencies Skills And Attributes For Success Ability to plan, implement and apply business analysis knowledge areas to scope work effort and capture business requirements for further analysis, and help to prioritize features to produce required business outcomes Experienced in developing technical requirements and specifications, including knowledge of software development methodologies and reporting tools Good interpersonal and communication skill (written and verbal)- able to identify, articulate and present business situation, options and benefits Experience in conducting functional walkthroughs and addressing FAQs to integrate solution into business activities Ability to engage and collaborate in diverse settings of people A sense of urgency, decisiveness, and ability to work well under pressure Ability to listen and to think independently, and be a curious and creative person Understanding of industry-based Business Process Modelling notation To qualify for the role, you must have Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering or related field preferred Minimum 6 years of experience with significant role interacting with business to define business operations, workflows and technology solutions Have shown experience of one or more industries or sectors, with broad knowledge of current as well as new technologies Have experience in Agile framework participating directly in Agile practices and producing common artifacts by leveraging industry-based business analysis knowledge Understand product development and delivery framework especially Agile framework, DevOps practices and micro services Strong confirmed experience in either an internal or external business analysis role, or similar, evidenced by adding significant business value through research, challenging the status quo where appropriate, supplying material improvement ideas and developing/communicating full business cases Good technical knowledge and experience in applying business analysis skills, delivering IT solutions, providing comprehensive understanding of business requirements What We Look For A self-starter, independent-thinker, curious and creative person with ambition and passion EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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1.0 - 3.0 years

0 Lacs

india

On-site

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Associate Support Consultant Work Location - Pune Mandatory Skills Excellent verbal and written communication Troubleshooting experience Required Experience: 1-3 years. Working Arrangements: 24x7 rotational shift Skills Good analytical and problem-solving skills. Strong team player – collaborates well with others in multiple time zones; ability to share knowledge with team members. Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work. Job Responsibilities Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues. Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support requests and ensure proper notation of customer problems or issues. Document problems and solutions to train lower-level support on how to properly address customer or product problems. Communicate with product management department to improve on current design or to identify possible problems with design. Stay abreast of current technology in products, design changes, and new products offered. Provide day to say support via internal support ticket system tool. Candidate will be responsible for understating and fulfilling requirement based on SLA and priority of tickets. Open to work in 24x7 rotational shifts. Preference Healthcare knowledge and experience International Helpdesk or Call center experience. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

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2.0 - 5.0 years

0 Lacs

india

On-site

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Support Consultant Work Location - Pune Mandatory Skills Excellent verbal and written communication Troubleshooting experience Required Experience: 2-5 years Working Arrangements: 24x7 rotational shift Skills Good analytical and problem solving skills. Strong team player – collaborates well with others in multiple time zones; ability to share knowledge with team members Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work Job Responsibilities Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support requests and ensure proper notation of customer problems or issues Document problems and solutions to train lower-level support on how to properly address customer or product problems Communicate with product management department to improve on current design or to identify possible problems with design Stay abreast of current technology in products, design changes, and new products offered Provide day to say support via internal support ticket system tool. Candidate will be responsible for understating and fulfilling requirement based on SLA and priority of tickets. Open to work in 24x7 rotational shifts. Preference Healthcare knowledge and experience Helpdesk or Call center experience. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

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5.0 years

0 Lacs

hyderābād

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Senior Process Modeler, GPS Business Process Execution Bristol Myers Squibb's Business Process Execution Team is responsible for driving the strategic direction and continuous improvement of the business operating rhythm business processes across the Global Product Development & Supply organization. They will oversee and facilitate execution of GPS strategy processes including Strategy Deployment (Hoshin Kanri), Long term Plans, Annual Budgeting, Capital Allocation, Network strategy review, Sustainability roadmaps (and more) to ensure standardization across processes and assistance with best practice. As an integral member of the team, the Senior Process Modeler will be responsible for the analysis, design, and optimization of business processes to enhance efficiency and effectiveness. This role necessitates close collaboration with team members and various stakeholders to understand their needs, document current processes, and develop models for future state processes. The Senior Process Modeler will employ process modeling tools and methodologies to create detailed process maps and workflows. In addition, the Senior Process Modeler will manage the overall HYD team resourcing, including capacity, prioritization, and line management function. Responsibilities will include, but are not limited to, the following: Leadership Day to day management of the Business Process Execution HYD team. Setting objectives for team members and supporting development. Performing team-level administration. Setting team culture in line with BPEx and the GPS organization, and BMS values. Measuring performance and working with leadership on opportunities to increase effectiveness, capabilities and performance. Mapping Utilize flowcharts and business process models and notation, and unified modeling language diagrams to map out business processes. Translate inputs from the BPEx team and other subject matter experts into detailed models. Creating process flow charts to support current state mapping and futures state process requirements. Contribute to the improvement of modelling practice and mentor functional business process colleagues. Transferring of process flows into the Process Management Tool (Adonis). Process Improvement Assist in analyzing existing process visualizations to identify areas for improvement and optimization (process bottlenecks, inefficiencies, and areas for automation). Analysis of models to suggest changes that can streamline operations and enhance productivity. Clarify ambiguities and validate models against scenarios they represent. Stakeholder collaboration and partnership Collaborate with BPEx Directors and stakeholders to gather requirements and understand business needs. Support collation of process data to enable decision making. Communicate with SME's and apply feedback to produce effective models. Provide training and support to team members and stakeholders on process modeling tools and methodologies. Strategy focus Apply rigor in aligning processes with GPS Strategy and functional breakthrough objectives. Skills/Knowledge Required: Experience managing direct reports as their line manager, including team development, performance management and team workload management. Familiarity with modeling tools like BPMN, UML, and software such as Adonis, Lucid chart, Visio or Similar. Ability to analyze complex processes and identify areas for improvement Strong problem-solving skills to address inefficiencies and develop solutions. Attention to detail and precision in mapping out processes to ensure accuracy and completeness. Excellent written and verbal communication skills to explain models and changes to stakeholders. Ability to manage process improvement workload, including planning, executing and monitoring. Including multiple demands/projects which require context shifting. Experience working across teams in a complex global matrix organization. Direct experience with process improvement methodologies such as Lean, Six Sigma, or similar is highly desirable. This role will regularly interact with international teams, many of whom speak English as a second language. Therefore, clarity, patience, and adaptability in communication are essential. This role requires high level of proficiency in English, including: Reading : Ability to comprehend complex documents, emails and technical materials. Writing : Strong written communication skills for drafting clear, professional documentation, correspondence and presentations. Speaking : Confident and articulate verbal communication skills for meetings, presentations, and collaborative discussions, including with leadership. Listening : Active listening skills to engage effectively with global colleagues and understand diverse accents and communication styles. Bachelor's degree in business administration, Management, engineering, Information Systems, related field or equivalent experience. 5+ years of experience in business process modeling, analysis, and optimization (pharmaceutical industry preferred). If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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5.0 years

0 Lacs

hyderābād

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Senior Process Modeler , Business Process Execution Bristol Myers Squibb's Business Process Execution (BPEx) Team is responsible for driving transformation, strategic direction and continuous improvement of the business operating rhythm business across the Global Product Development & Supply (GPS) organization . This includes facilitating processes across the division that enable our strategic goals and delivery. As an integral memb er of th e team, the Senior Process Modeler will be responsible for the analy sis , design, and optimiz ation of business processes to enhance efficiency and effectiveness. This role necessitates close collaboration with team members and various stakeholders to understand their needs , document current processes, and develop models for future state processes. The Senior Process Modeler will employ process modeling tools and methodologies to create detailed process maps and workflows . In addition, the Senior Process Modeler will manage the overall H yderabad (HYD) team resourcing, including capacity , prioritization, and line management function . Responsibilities will include, but are not limited"to,"the"following: "" Leadership Day to day management of the Business Process Execution HYD team. Setting objectives for team members and supporting development . Performing team-level administration. Setting team culture in line with BPEx and the GPS organization, and BMS values. Measuring performance and working with leadership on opportunities to increase effectiveness, capabilities and performance. Mapping Utilize flowcharts and business process models and notation, and unified modeling language diagrams to map out business processes. Translate inputs from the BPEx team and other subject matter experts into detailed models. Creating process flow charts to support current state mapping and futures state process requirements. Contribute to the improvement of modelling practice and mentor functional business process colleagues. Transferring of process flows into the Process Management Tool (Adonis). Process Improvement Assist in analyzing existing process visualizations to identify areas for improvement and optimization (process bottlenecks, inefficiencies, and areas for automation). Analysis of models to suggest changes that can streamline operations and enhance productivity. Clarify ambiguities and validate models against scenarios they represent . Stakeholder collaboration and partnership Collaborate with BPEx Directors and stakeholders to gather requirements and understand business needs. Support collation of process data to enable decision making. Communicate with subject matter experts (SME's) and apply feedback to produce effective models. Provide training and support to team members and stakeholders on process modeling tools and methodologies. Strategy focus Apply rigor in aligning processes with GPS Strategy and functional breakthrough objectives . Skills/Knowledge"Required: Experience managing direct reports as their line manager, including team development, performance management and team workload management. Familiarity with modeling tools like BPMN, UML, and software such as Adonis, Lucid chart, Visio or Similar. Ability to analyze complex processes and identify areas for improvement Strong problem-solving skills to address inefficiencies and develop solutions. Attention to detail and precision in mapping out processes to ensure accuracy and completeness. Excellent written and verbal communication skills to explain models and changes to stakeholders. Ability to manage process improvement workload, including planning, executing and monitoring . Including multiple demands/projects which require context shifting. Experience working across teams in a complex global matrix organization. Direct experience with process improvement methodologies such as Lean, Six Sigma, or similar is highly desirable. This role will regularly interact with international teams, many of whom speak English as a second language. Therefore, clarity, patience, and adaptability in communication are essential . This role requires high level of proficiency in English, including: Reading : Ability to comprehend complex documents, emails and technical materials . Writing : Strong written communication skills for drafting clear, professional documentation, correspondence and presentations. Speaking : Confident and articulate verbal communication skills for meetings, presentations, and collaborative discussions, including with leadership. Listening : Active listening skills to engage effectively with global colleagues and understand diverse accents and communication styles. Bachelor's degree in business administration, Management, engineering, Information Systems, related field or equivalent experience. 5+ years of experience in business process modeling, analysis, and optimization (pharmaceutical industry"preferred). If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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1.0 - 5.0 years

0 Lacs

gurugram, haryana, india

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired General Equivalency Diploma Travel Percentage 0% BPO International Voice Hiring Support Process – 24/7 Rotational Shift Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About This Team Provide customer support to consumers via telephone and/or Internet. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. What You Will Be Doing Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. What You Bring 1-5 years’ experience of working on International BPO Voice Process Knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Computer navigation and operation skills Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Strong communication & analytical skills – Willing to work 24/7 including night shifts ,Must be good with multi-tasking Added bonus if you have Knowledge of FIS’ products and services Knowledge of financial services industry and basic financial analysis principles and ratios What We Offer You A multi-faceted job with a broad spectrum of responsibilities A modern international work environment and a dedicated and innovative team A broad range of professional education and personal development possibilities – FIS is your final career step! A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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5.0 years

0 Lacs

delhi, india

Remote

Only Bench *Position: Process Automation Engineer* *Experience: 8-15 yrs* *remote* *Detailed JD :* Process Automation Engineer: - it’s a pure development role, no any automation or testing req. Position Summary: We are seeking a skilled and motivated Process Automation Engineer to design, develop, and implement workflow automation solutions using tools like Camunda, Azure App Logic, or similar platforms. The ideal candidate will have a strong background in workflow automation, experience in collaborating with customers to understand their business requirements, and the technical expertise to transform those requirements into efficient automated processes. Qualifications and Skills: - Proven experience in workflow automation using tools like Process Automation Engineer , Azure App Logic, or similar platforms. - Strong understanding of Business Process Model and Notation ( BPMN ) standards. - Ability to work closely with customers to understand requirements and translate them into technical solutions. - Experience in integrating workflows with APIs, databases, and third-party systems. - Proficiency in scripting languages and/or development environments related to automation tools. - Familiarity with cloud platforms like Azure, AWS, or Google Cloud is a plus. - Excellent problem-solving, analytical, and debugging skills. - Strong communication and interpersonal skills to interact effectively with customers and team members. - Hands on exp in testing, debugging, and deployment of automated workflows to ensure high-quality delivery. - Must be updated with emerging tools and technologies in the process automation domain - Min 5 years of hands-on experience in workflow automation or related fields. - Exposure to Agile or Scrum methodologies. - Experience in industries with a focus on optimizing and automating business processes.

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5.0 years

14 - 18 Lacs

delhi, india

Remote

Skills: Azure App Logic, Business Process Model and Notation, Camunda, Control System Design, Scrum, Agile Methodologies, Only Bench *Position: Process Automation Engineer* *Experience: 8-15 yrs* *remote* Detailed JD Process Automation Engineer: - its a pure development role, no any automation or testing req. Position Summary We are seeking a skilled and motivated Process Automation Engineer to design, develop, and implement workflow automation solutions using tools like Camunda, Azure App Logic, or similar platforms. The ideal candidate will have a strong background in workflow automation, experience in collaborating with customers to understand their business requirements, and the technical expertise to transform those requirements into efficient automated processes. Qualifications And Skills Proven experience in workflow automation using tools like Process Automation Engineer , Azure App Logic, or similar platforms. Strong understanding of Business Process Model and Notation ( BPMN ) standards. Ability to work closely with customers to understand requirements and translate them into technical solutions. Experience in integrating workflows with APIs, databases, and third-party systems. Proficiency in scripting languages and/or development environments related to automation tools. Familiarity with cloud platforms like Azure, AWS, or Google Cloud is a plus. Excellent problem-solving, analytical, and debugging skills. Strong communication and interpersonal skills to interact effectively with customers and team members. Hands on exp in testing, debugging, and deployment of automated workflows to ensure high-quality delivery. Must be updated with emerging tools and technologies in the process automation domain Min 5 years of hands-on experience in workflow automation or related fields. Exposure to Agile or Scrum methodologies. Experience in industries with a focus on optimizing and automating business processes.

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5.0 years

0 Lacs

hyderabad, telangana, india

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us . Senior Process Modeler , Business Process Execution Bristol Myers Squibb's Business Process Execution (BPEx) Team is responsible for driving transformation, strategic direction and continuous improvement of the business operating rhythm business across the Global Product Development & Supply (GPS) organization . This includes facilitating processes across the division that enable our strategic goals and delivery. As an integral memb er of th e team, the Senior Process Modeler will be responsible for the analy sis , design, and optimiz ation of business processes to enhance efficiency and effectiveness. This role necessitates close collaboration with team members and various stakeholders to understand their needs , document current processes, and develop models for future state processes. The Senior Process Modeler will employ process modeling tools and methodologies to create detailed process maps and workflows . In addition, the Senior Process Modeler will manage the overall H yderabad (HYD) team resourcing, including capacity , prioritization, and line management function . Responsibilities will include, but are not limited"to,"the"following "" Leadership Day to day management of the Business Process Execution HYD team. Setting objectives for team members and supporting development . Performing team-level administration. Setting team culture in line with BPEx and the GPS organization, and BMS values. Measuring performance and working with leadership on opportunities to increase effectiveness, capabilities and performance. Mapping Utilize flowcharts and business process models and notation, and unified modeling language diagrams to map out business processes. Translate inputs from the BPEx team and other subject matter experts into detailed models. Creating process flow charts to support current state mapping and futures state process requirements. Contribute to the improvement of modelling practice and mentor functional business process colleagues. Transferring of process flows into the Process Management Tool (Adonis). Process Improvement Assist in analyzing existing process visualizations to identify areas for improvement and optimization (process bottlenecks, inefficiencies, and areas for automation). Analysis of models to suggest changes that can streamline operations and enhance productivity. Clarify ambiguities and validate models against scenarios they represent . Stakeholder collaboration and partnership Collaborate with BPEx Directors and stakeholders to gather requirements and understand business needs. Support collation of process data to enable decision making. Communicate with subject matter experts (SME's) and apply feedback to produce effective models. Provide training and support to team members and stakeholders on process modeling tools and methodologies. Strategy focus Apply rigor in aligning processes with GPS Strategy and functional breakthrough objectives . Skills/Knowledge"Required Experience managing direct reports as their line manager, including team development, performance management and team workload management. Familiarity with modeling tools like BPMN, UML, and software such as Adonis, Lucid chart, Visio or Similar. Ability to analyze complex processes and identify areas for improvement Strong problem-solving skills to address inefficiencies and develop solutions. Attention to detail and precision in mapping out processes to ensure accuracy and completeness. Excellent written and verbal communication skills to explain models and changes to stakeholders. Ability to manage process improvement workload, including planning, executing and monitoring . Including multiple demands/projects which require context shifting. Experience working across teams in a complex global matrix organization. Direct experience with process improvement methodologies such as Lean, Six Sigma, or similar is highly desirable. This role will regularly interact with international teams, many of whom speak English as a second language. Therefore, clarity, patience, and adaptability in communication are essential . This role requires high level of proficiency in English, including Reading Ability to comprehend complex documents, emails and technical materials . Writing Strong written communication skills for drafting clear, professional documentation, correspondence and presentations. Speaking Confident and articulate verbal communication skills for meetings, presentations, and collaborative discussions, including with leadership. Listening Active listening skills to engage effectively with global colleagues and understand diverse accents and communication styles. Bachelor's degree in business administration, Management, engineering, Information Systems, related field or equivalent experience. 5+ years of experience in business process modeling, analysis, and optimization (pharmaceutical industry"preferred). If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Revenue Cycle Managed Services team will provide you with the opportunity to act as an extension of our healthcare clients' revenue cycle functions. We specialize in front, middle and back office revenue cycle functions for hospitals, medical groups, and other providers. We leverage our custom and automated workflow and quality assurance products to enable our clients to achieve better results, which ultimately allow them to provide better patient care. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As An Associate, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To: Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred : Bachelor’s Degree Required Field(s) Of Study (BQ): Computer Science, Data Analytics, Accounting Preferred Field(s) Of Study: Minimum Year(s) of Experience (BQ) *: US 2 years of experience Certification(s) Preferred: Required Knowledge/Skills (BQ): Preferred Knowledge/Skills *: The quality control analyst conducts quality control audits of patient accounts referred to the Revenue Cycle Managed Services (RCMS) and assures company and client standards are maintained and the integrity of client services are preserved. The Quality Control Analyst will perform a variety of functions including, but not limited to: reviewing and monitoring accounts, identifying problems, analyzing trends and suggesting recommendations for improvements. This role consults with and takes direction from the Continuous Improvement Specialist to resolve quality and efficiency issues that may occur on any given project. Years of Experience: 2-4 years is required in the following areas:Medical collections (Medical Collections Specialist II preferred), billing and/or claims experience Customer service experience ll payer knowledge required (government and non-government) Responsibilities: As Quality Control Analyst specific responsibilities include but are not limited to: Performs quality control audits; reviews and monitors accounts. Identifies problems, analyzes cause and effect, and suggests recommendations for improvement; Provides daily constructive feedback based on account notation; Identifies areas of weakness and communicates recommendations on changes and improvement to Continuous Improvement Specialists; Document findings of analysis. May prepare reports and suggests recommendations of implementation of new systems, procedures or organizational changes; Relies on specific instructions and pre-established guidelines to perform the functions of the job; Possesses ability to be confidential; Supports company compliance by demonstrating adherence to all relevant compliance policies and procedures; demonstrates knowledge of HIPAA Privacy and Security Regulations as evidenced by appropriate handling of sensitive information; Consults and collaborates with Continuous Improvement Specialist to identify and assess training needs based on work audited; Participate in quality control meetings; Possesses considerable leadership skills, fostering an atmosphere of trust; seeks diverse views to encourage improvement and innovation; coaches and develops staff through timely and meaningful written feedback; Possesses a cooperative and positive attitude toward management and co-workers by responding politely and professionally and being a valued team player; and, Exemplifies extensive knowledge of the hospital revenue cycle with specialization in healthcare billing, follow-up, and the account resolution process to include, but not limited to: claims submission, acceptance, and adjudication, transaction reviews, adjustment posting, identification of patient responsibility, etc. Required Knowledge and Skills: Good analytical and math skills. Able to document problems and assist in their resolution. Demonstrated ability exceeding all established department/client quality and productivity standards; Proven ability to lead by example and foster mentoring relationships. Strong written and oral communication skills. Computer and internet literate in an MS Office environment; and, Ability to establish and maintain effective working relationships. US Healthcare Commercial and Managed Care Insurance Claim Management/Billing/Claim Edit Resolution US Healthcare Medicare and Medicaid Insurance Claim Management/Billing/Claim Edit Resolution US Healthcare Denials Management (technical and clinical) US Healthcare Underpayment/Payment Variance Management Experience Level: 2 to 4 years. Shift timings: Flexible to work in night shifts (US Time zone) Preferred Qualification: Bachelor’s degree in finance or Any Graduate

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Senior Business Analyst at EY, you will evaluate business models, processes, and operations to develop a good understanding of business needs and requirements. You will analyze and evaluate business requirements, translating them into technical requirements and specifications while providing insights on system and technical components to incorporate into the technical design. Your role will involve interacting with business stakeholders to gather, understand, document, and analyze business requirements. Additionally, you will analyze reports and assessments to provide insights on whether a solution/technology being implemented is meeting business requirements. Your responsibilities will include reviewing materials and supporting meetings and workshops with business stakeholders to understand and gather business/functional requirements. You will build relationships with the wider team to understand business requirements and translate them into complex technical requirements. Furthermore, you will produce technical specifications to guide system architectural design and development, conducting quality assurance tasks to ensure completeness of requirements. You will also monitor and report on potential risks/opportunities of emerging technologies, providing recommendations for system and technical components based on an understanding of business requirements. In terms of technical skills and knowledge, you should have proven experience in gathering and interpreting business requirements, developing technical requirements and specifications, and knowledge of software engineering methodologies, reporting tools, modeling, and testing. An understanding of Lean Six Sigma and Business Process Modeling and Notation is crucial, and knowledge of application building using Python would be an added advantage. To be successful in this role, you should have sound relevant experience in either an internal or external business analysis role and/or software/technical analysis role. You should have developed technical knowledge and experience in delivering IT solutions, providing technical advice, and understanding user requirements. Some stakeholder management experience is also desirable. Typical education backgrounds for this role include Business Administration, Business Management, Computer Science, Data Science, Engineering, IT, Statistics, or Mathematics. Certifications related to Business Analysis would be beneficial. As a Senior Business Analyst, your leadership capabilities should align with the Gold Standard Definitions and you should be willing to continuously learn and work on different ERPs and CRM solutions. Familiarity with technologies and tools such as Oracle Fusion Cloud Financials, SCM modules, Projects, and HCM, Oracle EBS Financials, SCM modules, Projects, and HRMS, SQL/PLSQL, Python, SpotFire/PowerBI, PeopleSoft, NetSuite, MS Dynamics, and Workday will be advantageous in this role. Join EY in building a better working world, where diverse teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate across various sectors including assurance, consulting, law, strategy, tax, and transactions.,

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7.0 - 11.0 years

0 Lacs

kolkata, west bengal

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself and a better working world for all. Role Rank: Manager As a Manager, your role involves evaluating business models, processes, and operations to gain a good understanding of business needs and requirements. You will analyze and evaluate business requirements, translating them into technical specifications and providing insights on system and technical components to incorporate into the technical design. Interacting with business stakeholders to gather, understand, document, and analyze business requirements will be a key part of your responsibilities. Additionally, you will analyze reports and assessments to provide insights on whether a solution or technology being implemented is meeting business requirements. Responsibilities include reviewing materials and supporting meetings and workshops with business stakeholders to understand and gather business/functional requirements. You will build relationships with the wider team to translate business requirements into complex technical requirements. Producing technical specifications to guide system architectural design and development, conducting quality assurance tasks, and monitoring potential risks/opportunities of emerging technologies are also part of your role. You will contribute to the design and review of test cases, ensure solutions meet business requirements, and help in business case development and RFP responses. Technical Skills & Knowledge: - Proven experience in gathering and interpreting business requirements. - Developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modeling, and testing. - Understanding of Lean Six Sigma and Business Process Modeling and Notation. - Knowledge of application building using Python would be an added advantage. Experience: - Sound relevant experience in business analysis or software/technical analysis roles. - Developing technical knowledge and experience in delivering IT solutions. - Stakeholder management experience. Typical Education: - Business Administration - Business Management - Computer Science - Data Science - Engineering - IT - Statistics - Mathematics Leadership Capabilities: - Available Technical Learning - Business Analysis Skills And Capabilities: - Preferably CA/MBA/B.E/B.Tech with 7 to 11 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls. - Ability to drive risk and control programs for Oracle EBS/ERP Cloud. - Deep understanding of regulatory frameworks like COSO, COBIT. - Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects, and HRMS. - Proficiency in Excel spreadsheets, dashboards, and PowerPoint presentations. - Knowledge of Oracle GRC & Oracle Risk Management Cloud. - Working knowledge of various ERPs and CRM solutions. Technologies and Tools: - Oracle Fusion Cloud Financials, SCM modules, Projects, and HCM. - Oracle EBS Financials, SCM modules, Projects, and HRMS. - SQL /PLSQL, Python. - SpotFire/ PowerBI. - PeopleSoft, NetSuite, MS Dynamics, and Workday.,

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

• Review and analyze borrower-provided documents for completeness and relevance. • Familiarity with mortgage documentation and underwriting conditions. • Accurately associate documents to the correct underwriting conditions (stips) in the system. • Ability to follow complex task process and complete notation and documentation • Identify and escalate discrepancies or missing documentation. • Excellent written and verbal communication skills. • Support underwriters and processors by ensuring timely and accurate document association. • Proficiency in Microsoft Office and loan origination systems. • Monitor vendor performance and ensure compliance with service level agreements • Strong communication and interpersonal skills • Track and report on vendor metrics and performance indicators • Proficiency in Microsoft Office and vendor management systems • Collaborate with procurement and legal teams on vendor contracts and renewals • Understanding of procurement and contract management processes • Assist in onboarding new vendors and maintaining vendor documentation • Availability to work U.S. hours

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

At EY, you will have the opportunity to build a career tailored to your uniqueness, supported by a global scale, inclusive culture, and cutting-edge technology to help you thrive. Your distinctive voice and perspective are integral in contributing to EY's continuous growth and improvement. By joining us, you will not only create an exceptional experience for yourself but also play a part in shaping a better working world for all. As a Senior Business Analyst, you will be responsible for evaluating business models, processes, and operations to gain a deep understanding of business needs and requirements. Your role will involve analyzing and translating business requirements into technical specifications, providing insights on system and technical components for the technical design. You will collaborate with business stakeholders to gather, document, and analyze business requirements, ensuring that solutions and technologies being implemented align with business needs. Key Responsibilities: - Engage in meetings and workshops with business stakeholders to understand and gather business/functional requirements. - Collaborate with the team to translate business requirements into complex technical specifications. - Produce technical specifications for system architectural design and development, ensuring the completeness of requirements. - Monitor and report on emerging technologies, offering recommendations based on an understanding of business requirements. - Contribute to test case design, coordinate with infrastructure teams to resolve system issues, and ensure solutions meet business requirements. - Assist in business case development, RFP responses, and data analysis to address defined business challenges. Required Technical Skills & Knowledge: - Proficiency in gathering and interpreting business requirements. - Experience in developing technical requirements and specifications, including knowledge of software engineering methodologies and testing. - Understanding of Lean Six Sigma, Business Process Modeling and Notation, and application building using Python. Experience: - Relevant experience in business analysis or software/technical analysis roles, demonstrating the ability to identify and articulate problems and solutions. - Technical knowledge and experience in delivering IT solutions, along with stakeholder management experience. Education: - Degrees in Business Administration, Business Management, Computer Science, Data Science, Engineering, IT, Statistics, Mathematics, or related fields. Certifications: - Various certifications related to business analysis and technology. In addition, leadership capabilities, technical learning opportunities, and a range of skills and capabilities are essential for success in this role. The ability to work with various technologies and tools such as Oracle Cloud ERP/EBS, SQL/PLSQL, Python, and data visualization tools like SpotFire and PowerBI will be advantageous. The role also involves a focus on risk and control programs, regulatory frameworks, and knowledge of Oracle GRC and Risk Management Cloud. EY is committed to building a better working world by providing long-term value for clients, people, and society. Through diverse teams across over 150 countries, EY aims to create trust in the capital markets and help clients grow, transform, and operate in a sustainable manner. As part of the EY team, you will have the opportunity to address complex global issues and find innovative solutions through collaboration and continuous learning.,

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4.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Ciklum is looking for a Business Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Business Analyst, become a part of a cross-functional development team working for A Payment domain project that provides platforms and solutions to improve the management and access of cost-effective BFSI benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. Responsibilities: Ensure stakeholders' engagement and effective collaboration Plan, estimate, and perform Business Analysis activities within all SDLC stages Define business needs and objectives Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project Model requirements by using the most applicable notation according to the project needs Define Information Architecture for project documentation within the project Define or contribute to the solution roadmap definition Define and manage the solution scope to avoid scope creep Manage the backlog: from the definition of "how" to its execution, perform backlog prioritization and refinement Define Change management procedure Collaborate closely with the development team Ensure requirements quality on the project Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones Requirements: We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! Experience in the Payments domain. 4-5 Years of Business analyst experience in Payments / prepaid cards Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) Vast experience in setting up requirements life cycle management High proficiency in requirements documentation, its structure definition, and templates creation Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least) Expertise in product scope management and backlog management Solid knowledge of Business analysis techniques and best practices Experienced and flexible Agile practitioner focused on delivering value Communication is a key. You speak and write in English fluently or at least at an upper- intermediate level Able to express ideas, thoughts, and questions simply, concisely, and in a structured way Accountable for the own scope of work and follow the "said and done" principle Eager to learn and grow: curios, keen to constant self-development Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions Capable of assessing tasks of less experienced colleagues and providing constructive feedback Desirable: Technical knowledge and skills: Solid knowledge of major architectural types Practical experience in working with main database types and writing queries What`s in it for you? Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram , Facebook , LinkedIn . Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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