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2.0 - 6.0 years
4 - 7 Lacs
navi mumbai
Work from Office
Role & responsibilities EU 261 Assessment : Evaluate passenger claims under EU 261 regulations, ensuring proper eligibility determination based on operational factors. Evidence Gathering : Proactively collect and analyze relevant flight operations data (e.g., flight logs, METAR/TAF weather reports, , ATC communications, maintenance records). Operational Analysis : Assess the impact of disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors. Stakeholder Coordination : Collaborate with airline departments such as flight dispatch, maintenance, ground handling, and flight crews to verify claims-related evidence. Regulatory Compliance : Ensure decisions align with EU 261 legal frameworks, aviation safety standards, and airline operational policies. Proactive Claims Handling : Monitor real-time operational disruptions and preemptively assess potential EU 261 liabilities. Preferred candidate profile Background in airline operations , such as flight dispatch, flight planning, ground operations, maintenance control, or ATC coordination . Familiarity with aviation regulations (EU 261, EASA, ICAO, local CAA rules) and airline operational policies. Strong understanding of airport operations , including passenger handling, fueling, crew duty regulations, and airworthiness requirements . Ability to interpret aviation weather data, flight delay codes, technical logs, and incident reports . Experience with flight tracking tools (ACARS, ADS-B, airline ops systems like Sabre Movement Manager, AIMS, or SITA Flight Briefing) . Knowledge of airline disruption management , including recovery strategies and compensation policies . Strong analytical skills, attention to detail, and ability to make informed decisions based on aviation data. Any graduate with IATA certificate or Diploma in Aviation Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com.
Posted Date not available
2.0 - 3.0 years
5 - 7 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Dear Folks, Sutherland Global services - Hiring for Flight Operations Specialist Location - Airoli (Navi Mumbai) Shift Time - 7am to 1am (9hrs window) Education - Any graduate with IATA certificate or Diploma in Aviation Immediate Joiner Preferred Role & responsibilities EU 261 Assessment : Evaluate passenger claims under EU 261 regulations, ensuring proper eligibility determination based on operational factors. Evidence Gathering : Proactively collect and analyze relevant flight operations data (e.g., flight logs, METAR/TAF weather reports, NOTAMs, ATC communications, maintenance records). Operational Analysis : Assess the impact of disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors. Stakeholder Coordination : Collaborate with airline departments such as flight dispatch, maintenance, ground handling, and flight crews to verify claims-related evidence. Regulatory Compliance : Ensure decisions align with EU 261 legal frameworks, aviation safety standards, and airline operational policies. Proactive Claims Handling : Monitor real-time operational disruptions and preemptively assess potential EU 261 liabilities. Preferred candidate profile Background in airline operations , such as flight dispatch, flight planning, ground operations, maintenance control, or ATC coordination . Familiarity with aviation regulations (EU 261, EASA, ICAO, local CAA rules) and airline operational policies. Strong understanding of airport operations , including passenger handling, fueling, crew duty regulations, and airworthiness requirements . Ability to interpret aviation weather data, flight delay codes, technical logs, and incident reports . Experience with flight tracking tools (ACARS, ADS-B, airline ops systems like Sabre Movement Manager, AIMS, or SITA Flight Briefing) . Knowledge of airline disruption management , including recovery strategies and compensation policies . Strong analytical skills, attention to detail, and ability to make informed decisions based on aviation data. Interested candidates can connect with HR HR Name - Vijeta Kamble Contact - 7028312315 Disclaimer - Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”
Posted Date not available
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