6 Norton Jobs

Job Description: Join our team in Mohali for a rewarding career as a Support Consultant in the night shift. As a Support Consultant, your primary responsibility will be to provide exceptional assistance to our US clients regarding antivirus installations, malware removal, and subscription support. You will play a crucial role in ensuring the digital safety of our customers by delivering top-notch service and support. Key Responsibilities: - Provide comprehensive support for antivirus and security suite installation processes. - Identify and eliminate threats and spyware through remote troubleshooting techniques. - Educate customers on best practices for digital safety and offer recommendations for security bundles that meet their needs. Requirements: - Proficiency in troubleshooting malware issues and familiarity with remote desktop tools. - Strong command of the English language and exceptional problem-solving abilities. - Previous experience working with antivirus products such as Norton, McAfee, or AVG is highly desirable. This is a full-time, permanent position based in Mohali, with a night shift schedule. If you are passionate about cybersecurity and enjoy assisting customers with technical issues, we encourage you to apply for this exciting opportunity.,

We are looking for a Remote Tech Support Engineer to assist US clients with antivirus setup, subscription renewals, and virus threat removals. Your key responsibilities will include assisting with the installation, renewal, and configuration of antivirus software, troubleshooting issues related to virus and malware detection, and promoting security upgrades whenever possible. To be successful in this role, you should have experience with antivirus software such as Norton, McAfee, and Bitdefender, strong proficiency in English, and the ability to guide customers through troubleshooting steps remotely. This is a full-time, permanent position based in Mohali, India with night shift hours.,

Job Description Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Send your updated resume to mail id : nivya.avinash@movate.com

Gurgaon, Haryana Position: Tech sales executive (US inbound Technical Sales) Job description: Minimum 2-5 years of experience in US/Canada Software and Tech Sales Exposure in Inbound Pop up calls, PPC Making sales with Mac / Popup / Router / Norton / Antivirus / Printer / QB calls Maintaining strong customer relations by regular follow ups, interpreting their requirements & advising on technology upgrades Demonstrate technical features of our services and its benefits Good command over English language with excellent customer service/sales Basic knowledge of computer troubleshooting, operating system like Windows XP, Vista, 7, 8, Mac OS Ability to meet sales targets Comfortable with US shift timings Salary offered: up to 40k/month plus incentives Location: Gurgaon Joining: immediate Meals: Available No cabs provided Experience 0 - 6 Years Salary 3 Lac To 6 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service Qualification Other Bachelor Degree Key Skills BPO International BPO US BPO Call Center Content Writer Call Coordinator,

Call/what's App 9564899005 Tech Sales Executive Min 1 year experience is must Printers and Antivirus salary up to 50 k+Unlimited Incentives Required Candidate profile Call/what's App 9564899005

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for Technical Support Engineer - Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. . Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.