Nonvoice Jobs – Apply to Latest Nonvoice Job Vacancies

Hiring For Non voice Chat Process Trove Consulting

0 - 5 years

1 - 3 Lacs

Bengaluru

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Fresher and Experienced both can apply Under Graduate and Graduate can apply English Should be Good Must be ok with voice process. Ability to work quickly under pressure. Able to resolve customer 's queries. for more details call Nancy 7470918234

Posted 3 months ago

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Transaction process New associate Teamlease Digital

0 years

0 - 2 Lacs

Navi Mumbai

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Job Summary: We are looking for a dedicated and customer-focused individual to join our team as a Non-Voice Customer Support Representative . The ideal candidate will assist customers via chat, email, and other non-voice communication channels. This role requires effective problem-solving, excellent written communication, and a strong ability to multitask in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via email, live chat, and other digital communication platforms. Resolve customer issues, complaints, and concerns in a timely and professional manner. Provide product or service information to customers to help them make informed decisions. Troubleshoot customer problems and provide step-by-step guidance. Maintain a high level of customer satisfaction through written communication. Document customer interactions accurately in the CRM system. Follow up on customer queries to ensure full resolution. Work closely with other teams to escalate issues when necessary. Adhere to company policies and procedures while providing customer support. Skills and Qualifications: Excellent written communication skills with a focus on clarity, empathy, and professionalism. Ability to handle a high volume of customer inquiries. Strong problem-solving and multitasking skills. Ability to remain calm under pressure and work in a fast-paced environment. Basic understanding of company products or services. Ability to adapt to changing technologies and workflows. Education and Experience: BA/B.Com. Fresher Working Conditions: Work from office-based . Flexible working hours (if applicable). Night shift and 2way cab provided Need only 2023/2024 passedouts Work from office role

Posted 3 months ago

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Banking Nonvoice process Day shift salary 25k whitefield location Ignites Human Capital

1 - 6 years

2 - 4 Lacs

Bengaluru, Visakhapatnam

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We are hiring For Nonvoice process Whitefield location only graduates with 1 year of bpo Experience work location:whitefield Day shift Typing Speed 30 words 6 days working salary 25k call@7829423175 call@7848820047 call@7848820042 call@9343402211

Posted 3 months ago

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Nonvoice process(insurance) Mangalore location salary upto 9lks Ignites Human Capital

1 - 6 years

3 - 8 Lacs

Mangalore

Work from Office

Senior Process Executive Life Insurance Policy Admin and maintenance that includes Financial & Non-Financial Transactions. • Process the transactions. • Ensure SLA targets are met • Responsible for Low to medium complexity transactions. • Training to new hire. • Audit the low complex transactions. • Buddy support - solving queries. • Correspondence with client. 3A Process Specialist Responsible for highly complexity transactions. • Manage day-to-day complex transactions • Provide subject matter expertise on complex issues • Ensure SLA targets are met • Preparing training plan and work instructions. • Train New Hires • Identify and communicate opportunities for continuous process improvement • Use existing knowledge base to provide a customer root cause analysis. • Manage escalations. • Create and enhance the Knowledge base. • Support TLs in Change Management call hr Mahesh@7829423175 call Nishel@7483101122 call indu@7848820046

Posted 3 months ago

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