Disputes Credit/Debit Card Non Fraud (CCNF) Chargeback HCLTech

2.0 - 7.0 years

2 - 7 Lacs

chennai

Work from Office

Job Description The process is part of the Disputes Credit/Debit Card Non Fraud (CCNF), and it involves review of claims submitted by customers and analysis of data and documents pertaining to the claim. Responsibilities : Peer level review of all Deliverables. Chargeback Analyst is responsible for processing payment related disputes for card payments, responsible for facilitating the research, resolution and acquiring the dispute handling skills of payment related dispute claims. Ensuring timely delivery by processing team within the defined quality metrics. Follows written Business Rules for business activities. Job requires : Excellent written communication skills in English. Willingness to work in rotational shifts. 2+ years of experience in banking Good knowledge of Banking principles Good knowledge of Chargeback principles Good Analytical skills and Logical reasoning Should be a team player with good interpersonal skills Graduation in any discipline

Posted 10 hours ago

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