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4.0 - 8.0 years
12 - 15 Lacs
chennai
Work from Office
Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...
Posted 1 month ago
4.0 - 8.0 years
12 - 16 Lacs
chennai
Work from Office
Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...
Posted 1 month ago
4.0 - 8.0 years
12 - 16 Lacs
chennai
Work from Office
Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...
Posted 3 months ago
4.0 - 8.0 years
12 - 16 Lacs
Chennai
Work from Office
Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...
Posted 4 months ago
5.0 - 10.0 years
2 - 4 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Node.js Basics: Event loop, non-blocking I/O, streams, modules, error handling, memory management. TypeScript: Types, interfaces, generics, type assertions, decorators, async/await. JavaScript Fundamentals: Closures, prototypes, promises, ES6+ features (arrow functions, destructuring, etc.). RESTful APIs: CRUD, routing, authentication (JWT, OAuth), error handling, middleware (Express.js). Databases: SQL/NoSQL (MySQL, MongoDB), ORMs (Sequelize, Mongoose), schema design, query optimization. Testing & Debugging: Unit testing (Jest, Mocha), integration testing, TDD, debugging tools. Security: OWASP Top 10, API security (rate limiting, HTTPS), encryption. Performance & Scaling: Caching (Redis), c...
Posted 6 months ago
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