4.0 - 9.0 years

6 - 12 Lacs

hyderabad

Work from Office

Preferred Background: Retired/Ex-Police Officer (Inspector rank or above preferred) Experience in dealing with local authorities, law enforcement, and public administration Strong understanding of security procedures, compliance, and dispute resolution Key Responsibilities: Act as the single point of contact (SPOC) for local law enforcement agencies , administrative offices, and compliance-related authorities Support in managing and resolving legal escalations, disputes, and police cases involving company assets, employees, or partners Assist in internal investigations and provide guidance on compliance with local laws Ensure timely response to any security or legal incidents Monitor and tra...

Posted 6 days ago

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Associate Manager HFDC Life Insurance Company Limited

2.0 - 4.0 years

0 - 0 Lacs

mumbai city

On-site

About the Department: Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. Key Roles & Responsibilities: Responsible for resolving customer queries and service requests received through email. Ensure service interactions are dealt with promptly including service recovery. Coordinate with internal teams to ensure the requests are closed in a timely manner Deliver best in class customer experience in the service interactions leading to improved VOC. Identify gaps in existing processes and work with various project teams to drive improvements. Ensure SL...

Posted 1 month ago

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Nodal Officer OYO

4.0 - 9.0 years

6 - 12 Lacs

Hyderabad

Work from Office

Posted 2 months ago

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