5.0 - 10.0 years

5 - 7 Lacs

chennai

Work from Office

JOB DESCRIPTION NODAL OFFICER About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher rev...

Posted 5 days ago

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Nodal Officer OYO

4.0 - 9.0 years

6 - 12 Lacs

hyderabad

Work from Office

Preferred Background: Retired/Ex-Police Officer (Inspector rank or above preferred) Experience in dealing with local authorities, law enforcement, and public administration Strong understanding of security procedures, compliance, and dispute resolution Key Responsibilities: Act as the single point of contact (SPOC) for local law enforcement agencies , administrative offices, and compliance-related authorities Support in managing and resolving legal escalations, disputes, and police cases involving company assets, employees, or partners Assist in internal investigations and provide guidance on compliance with local laws Ensure timely response to any security or legal incidents Monitor and tra...

Posted 2 months ago

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Associate Manager HFDC Life Insurance Company Limited

2.0 - 4.0 years

0 - 0 Lacs

mumbai city

On-site

About the Department: Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. Key Roles & Responsibilities: Responsible for resolving customer queries and service requests received through email. Ensure service interactions are dealt with promptly including service recovery. Coordinate with internal teams to ensure the requests are closed in a timely manner Deliver best in class customer experience in the service interactions leading to improved VOC. Identify gaps in existing processes and work with various project teams to drive improvements. Ensure SL...

Posted 3 months ago

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Nodal Officer OYO

4.0 - 9.0 years

6 - 12 Lacs

Hyderabad

Work from Office

Posted 3 months ago

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