109 Noc Operations Jobs - Page 5

Role Summary: Experienced professional with a strong background in network administration and current expertise in operations team management. Skilled in overseeing IT infrastructure, ensuring smooth network performance, and managing operational workflows, including detailed team scheduling, shift planning, roster creation, and performance tracking. Key Responsibilities: Manage and monitor office network devices (routers, switches, firewalls) and ensure secure, uninterrupted connectivity. Perform installation, configuration, and troubleshooting of network hardware/software (LAN, WAN, VPN). Administer user accounts, access controls, and cybersecurity measures. Plan, organize, and manage shift schedules for the operations team to ensure 24/7 coverage and optimal staffing levels. Create and maintain shift rosters in advance, factoring in workload demands, employee availability, and leave schedules. Monitor adherence to shift timings , manage late arrivals/early departures, and arrange replacements during absences. Coordinate resources to ensure operational efficiency and compliance with SLAs. Prepare daily/weekly reports on operational performance, attendance, and network status. Act as a bridge between technical and operations teams for smooth communication.

Responsible for implementing and maintaining network and security systems. Install and configure routers, switches, firewalls, load balancers, VPNs, and WAN. Provide L2/L3 support and troubleshoot network issues for smooth and secure operations.

Experience in network operations. Responsible for supporting NOC (Network Operations Center). Experience on working with large network and Multicast. Network Certification (CCNA, CCNP). Security Certification preferred (Checkpoint & Palo Alto).

About this role: Wells Fargo is seeking a Senior Information Security Engineer In this role, you will: Lead or participate in computer security incident response activities for moderately complex events Conduct technical investigation of security related incidents and post incident digital forensics to identify causes and recommend future mitigation strategies Provide security consulting on medium projects for internal clients to ensure conformity with corporate information, security policy, and standards Design, document, test, maintain, and provide issue resolution recommendations for moderately complex security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security Review and correlate security logs Utilize subject matter knowledge in industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity Identify security vulnerabilities and issues, perform risk assessments, and evaluate remediation alternatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Network support experience in NOC Operations or similar environment. Excellent understanding on Routing & Switching concepts (RIP OSPF BGP) Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank. Extensive hands on experience in all Cisco Routers Switches Wireless devices; Cisco Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN Experience on Arista hardware is a plus. Excellent Customer Service Skills and communication skills. Ansible knowledge is a plus Job Expectations: Troubleshoot Complex escalated network issues for Wells Fargo Bank Participate in Major Incident Management conference calls and associated bridge-lines. Work on tickets escalated from Tier 2 Support Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix) Work with Advanced technology functions (priority support) Cisco TAC Work like an SME for the entire network infra of the bank supporting technologies like routing/switching/F5/Firewalls/Proxies. Mentor train tier-1 tier-2 Open Change controls and emergency break-fix Change Records Engage Cisco (NOC and HTTS) Support Work on Sniffer/ Infinistream capture. troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances. Work with vendors vendor escalations (on complex issues) Functionally aligned to the manager and work closely with multiple teams.

Role purpose: Providing technical support to RAN and Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades of existing sites (capacity upgrades; LTE and 5G Tech Adds), Radio Modernisation (rationalization of Legacy network), NB-IoT band additions. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs and TMAs) Key Responsibilities: Communication and synchronization between Back-office and Field Force assist troubleshooting of installation problems Support to Field Force for External Alarms and Acceptance Test, RETs setup, tests, and calibration Need to Perform Configuration/Performance and fault management Daily Call test information delivery and Remote call test support to Field Force Commissioning file and ret report delivery to Field Force for HOP information Interference analysis validation for full site solution Trigger and escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management and resolution Audit on installation issues (identifying PIM issues, RTWP and External Interference, Support for Cross Feeder investigation) Need to add any new Bands(LTE/5G) in existing live networks Follow up of all INC tickets opened and supporting partners in the resolution Providing support to RAN Engineers on any kind of script related issues, fixing configuration faults, Troubleshooting of Tx issues, and providing support on escalations to relevant teams Take the necessary preventive and corrective measures to ensure agreed service availability after planned works. Perform second level troubleshooting processes, ensuring high quality and short service restoring time for RAN elements Providing resource management support Implementing process and technology improvements to increase operational and organizational efficiency Demonstrated ability to work with teams to develop their functional competencies through process improvements. Follow industrys standards and best practices Core competencies, knowledge and experience Performing remote configuration expansions as well as new site integrations on 2G, 3G , 4G & 5G Huawei/Ericson sites Performing site parameter modifications Generating nodeB scripts for IP migrations using CME Rationalisation of legacy Digital Units to Baseband units Technology addition of any band in existing live network Narrow Band addition to support Internet of Thing (IOT) using existing LTE network. Defining external alarms for new integrations, alarm checks and troubleshooting Unlocking sites for final integration. Verifying test call results, checking life traffic on site Performing remote configuration expansions as well as new site integrations on 2G, 3G, 4G & 5G for Huawei & Ericsson sites

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

Nexapp Technologies Pvt. Ltd. is seeking a highly skilled and experienced Lead Technical Network Support - L3 to join our Network Operations Center (NOC) team in Pune. This role is critical in managing complex network issues, overseeing NOC operations, and leading a team of network engineers. The ideal candidate will have a strong background in network support, proven leadership abilities, and extensive experience with advanced networking technologies. Key Responsibilities: Team Leadership and Mentoring: Lead and mentor a team of L2 and L1 network engineers within the NOC, providing technical guidance and support. Develop and deliver training programs to enhance the skills and knowledge of the NOC team. Conduct performance evaluations, set goals, and offer ongoing feedback to team members. Advanced Network Support: Oversee and resolve high-level network issues, including those related to routing, switching, firewalls, and VPNs. Perform comprehensive analysis of network performance and reliability issues, implementing corrective actions as necessary. Ensure efficient management and support of network infrastructure, including both hardware and software components. Incident and Problem Management: Act as the escalation point for critical network incidents and outages, ensuring timely and effective resolution. Lead root cause analysis efforts for recurring issues and implement long-term solutions. Collaborate with other departments to resolve cross-functional issues and ensure comprehensive incident management. Escalation Management: Develop and manage escalation procedures to ensure the swift handling of critical network issues. Coordinate with senior management and stakeholders for complex or unresolved issues. Monitor and review escalated cases to ensure they are resolved efficiently, documenting lessons learned and driving process improvements. Network Design and Optimization: Assist in planning and designing network architecture and infrastructure upgrades. Evaluate and recommend improvements to network performance, security, and scalability. Conduct capacity planning and performance tuning to ensure optimal network operations. Documentation and Reporting: Maintain detailed and accurate documentation of network configurations, changes, and troubleshooting activities. Prepare and present regular reports on network performance, incidents, escalations, and resolutions. Ensure compliance with internal and external documentation and reporting standards. Customer and Stakeholder Communication: Communicate effectively with internal and external stakeholders regarding network issues, escalations, and resolutions. Provide technical support and consultation to customers and other departments as needed. Manage relationships with vendors and service providers to address network-related issues. Requirements Qualifications: Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 7-10 years of experience in network support, with at least 3-5 years in a leadership or senior technical role within a NOC environment. Technical Skillsets: Extensive experience with advanced networking technologies, including TCP/IP, BGP, OSPF, MPLS, and VPNs. Strong knowledge of network security concepts and technologies (e.g., firewalls, IPSec, SSL/TLS). Hands-on experience with network devices and equipment from vendors such as Cisco, Juniper, Fortinet, and others. Proficiency in network monitoring and management tools. Experience with network design, optimization, and troubleshooting. Soft Skills: Excellent leadership and team management skills. Strong problem-solving and analytical abilities. Effective communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Certifications (Preferred): Relevant certifications (e.g., CCNA CCNP , CCIE,) are highly preferable.

Operations & Maintenance of Teleport NOC, 24/7 support. Operations & Maintenance of Satellite Earth stations Installation, configuration & Maintenance of TV, RF, CDN and Network Equipment. Commissioning of satellite TV carriers Monitoring of TV & CDN Carriers and Channels Co-ordination with Media and CDN internal customers and Satellite Operators Co-ordination with Operation Support teams like Projects, M&L, Power, AC, Facility & Security Reports Preparation. Managing the shift operations and team.

Summary : Candidate is expected to have sound knowledge on Data Networking and Security technologies along with prior experience in conducting network audit across various Network & Security parameters. Role & responsibilities : 1) Validation of Network design, zoning and ensure secure network architectures of Datacentres. 2) Perform thorough audits and able to provide observations w.r.t Network & Cybersecurity standards. 3) Ability to design, roll-out and execute network audit across multiple and varied networks 4) Act as a liaison between technical teams, compliance officers, executive leadership, and external vendors. 5) Translate complex technical requirements into actionable strategies for diverse stakeholders. 6) Lead cross-functional meetings to align security and compliance goals with business objectives. 7) Provide clear, concise updates and reports to senior management. 8) Upkeep of trackers and publish updates on regular manner Preferred candidate profile : 1) Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 5) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory Certification : 1) CCNA & CCNP - Mandatory 2) Relevant certifications in Palo Alto/Checkpoint/Fortinet/Cisco/Sonic/Sophos preferred Experience: 1) B.E/B.Tech, M.Tech/MCA (Computer/IT) or B.Sc (Computers) with 10 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have handson experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 4) Experience in Solution Design and Architecture assessment of large networks - Mandatory 5) Experience in Security devices - Desireable 6) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage Technical Skills- 1) Routing & Switching - Mandatory 2) Firewall, DDOS, WAF, EDR, SIEM, DLP 3) MS Office - Mandatory 4) VPN technologies- Mandatory Knowledge- 1) Knowledge on Networking, LAN/WAN and on Security technologies such as DDOS, WAF, Firewall, EDR, SIEM, DLP etc. 2) Knowledge on various types of Datacentres and its operating models such as Third-Party Colo, Cloud and On-prem architectures. 3) Understanding on various security compliances, best practices and review of audit reports. 4) Knowledge on review of VA/PT assessment reports of the IT infrastructure. 5) Very high-level understanding on Server Virtualization. 6) Basic knowledge on Telecom aspects, types of media and Last miles. 7) Sound knowledge on MS Office tools 8) Excellent presentation and communication skills