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4 - 7 years
6 - 15 Lacs
Chennai
Work from Office
About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com
Posted 1 month ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
Across Levels β Comms & Media β NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries β Communications, Media & Entertainment. Communications β Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment β Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 yearsβ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSSβs digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management β Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance β to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSSβs digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn
Posted 1 month ago
2 - 7 years
2 - 7 Lacs
Gandhinagar, Ahmedabad
Work from Office
Installation, commissioning, troubleshooting of all the network equipment. Maintenance, monitoring, and support for network equipment Should have Switch/Router configuration experience Should have GPON configuration expertise Knowledge about DWDM
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Hyderabad
Work from Office
Implementing new network and improving new network solutions Configure and install various networks ROUTERS,SWITCHES,FIREWALLS,LOAD BALANCERS ,VPN,VLAN',WAN accelerators ,DNS, DHCP, QoS. Level-2/3 support and trouble shooting to resolve issues
Posted 2 months ago
1 - 6 years
2 - 6 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Openings are with leading MNC based in Gurgaon. BE/ B TECH graduates in ECE/ CS/IT/ Instrumentation with 1+ years experience into Network Operations & excellent knowledge of Routing & Switching apply. 5 Days, Weekends off, Free Cabs Azra@8899981175 Required Candidate profile BE/ B TECH graduates in ECE/ CS/IT/ Instrumentation with 1+ years experience into Network Operations & excellent knowledge of Routing & Switching apply. CTC upto 6LPA! Azra @ 88999 81175
Posted 2 months ago
0 years
4 - 4 Lacs
Noida
Work from Office
Designation :- Associate Network Engineer probation Period:- 3 Months Stipend:- 21000/- Service Bond:- 2 year (2 lakh penalty if broken) Qualification:- BTech/BE( ECE/Telecommunication) Ready to work shifts and flexible hours. Good written and verbal communication skills. CTC 4.5 LPA( Post Probation Period) Work Location:- Noida Role & responsibilities Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams
Posted 2 months ago
2 - 6 years
5 - 10 Lacs
Hyderabad
Work from Office
Rotational Shift: Afternoon / Night Shift The NOC team is responsible for monitoring the Cloud infrastructure by using monitoring and alerting systems.The Network Operations Center ( NOC), Monitoring Specialist / L1 Engineers is responsible for extended monitoring, support and level 1 remedial activities of Gainsight Production Infrastructure. Knowledge of NOC services and procedures are required along with good communication skills, for consulting with users and next tier resources to determine and remediate application , Infrastructure or system functionality issues. Required Skills: Minimum 2 to 4 years of relevant experience Technical Degree and/or equivalent experience and training preferred Strong analytical skills and able to collate and interpret data from various sources Ability to assess and prioritise alerts and respond or escalate accordingly Must be willing to work in shift operations in a 24/7/365 rotational work environment Good verbal and written English communication skills and attention to detail Required Technical Skills: Linux administration , RHCE certification would be a plus Basic System administration skills Knowledge and use of common industry monitoring and support tools. ( ex: nagios, Xymon etc) Intermediate skills / working knowledge of Linux, Databases and Open Source environments Basic database SQL knowledge would be a plus
Posted 2 months ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
Across Levels β Comms & Media β NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries β Communications, Media & Entertainment. Communications β Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment β Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 yearsβ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSSβs digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management β Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance β to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSSβs digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn
Posted 2 months ago
9 - 14 years
20 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Job Description: Service Delivery Management : Oversee end-to-end service delivery of network services, ensuring adherence to Service Level Agreements (SLAs) and operational KPIs. Coordinate with internal teams, clients, and third-party vendors to ensure smooth delivery and execution of network operations. Manage escalations effectively and ensure timely resolution of incidents or service interruptions. Network Operations : Manage and optimize the performance of the network infrastructure to ensure high availability, reliability, and security. Collaborate with network engineering teams to monitor and troubleshoot network issues, ensuring quick resolution. Oversee routine maintenance activities, upgrades, and patch management for network systems. Client Relationship Management : Build and maintain strong relationships with clients, understanding their needs and ensuring that service delivery meets or exceeds expectations. Provide regular updates to clients regarding network performance, service issues, and project progress. Team Leadership and Collaboration : Lead and mentor a team of network engineers and support staff to ensure effective execution of network operations. Coordinate with cross-functional teams (e.g., engineering, IT operations, security) to ensure that service delivery goals are met. Reporting and Documentation : Generate and maintain comprehensive reports on service performance, network health, and incident management. Ensure that network-related documentation, such as configurations, procedures, and compliance records, is up-to-date and accessible. Process Improvement : Identify opportunities for process optimization, automation, and continuous improvement in network operations and service delivery. Implement best practices and industry standards in network management and service delivery. Experience : Minimum of 5 years of experience in service delivery management with a focus on network operations . Strong understanding of network technologies, including LAN, WAN, SD-WAN, VPNs, and network security. Notice period: Immediate to 15 days Work Location :Bangalore Work Mode:work from office(24/7) Please call directly for quick processing of your cv, Thanks & Regards, Nethra K R Executive Resourcing 8951241194 nethra.kr@asmltd.com INDIA | USA | SINGAPORE | UK | CANADA | MEXICO | JAPAN www.asmltd.com
Posted 2 months ago
5 - 7 years
15 - 22 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Roles and Responsibilities: Evaluate, define & optimize end to end process for EB solutions Proficient in different technologies : Managed WiFi, SDWAN , Routing & Switching Manage local team in either BLR/HYD/CHN Managing shifts & team workload Manage day to day escalations. Should closely work with the team to derive tactical solutions Proficient in troubleshooting both Core & Access Networks Closely work with cross team to address process gaps Should make sure all Legal related queries are answered within respective ETA Responsible for the managing & maintaining complete NATLOG services & servers Responsible in creating, managing and updating customer information, diagrams and network information. Preparing different reports , setting proper governance for maintaining security standards, monitoring all elements with zero misses Execute CMs across all KA/TN/Telangana locations Preferred candidate profile 5-8 years of relevant NOC experience 1 year plus of team handling experience is ideal Must be an expert on Switching, Routing, Troubleshooting, MPLS, SDWAN
Posted 2 months ago
12 - 15 years
15 - 20 Lacs
Thane
Work from Office
Network Operations Center (NOC) Manager Position Overview: We are seeking an experienced Network Operations Center (NOC) Manager to oversee and ensure the seamless operation of our large-scale IT infrastructure. The ideal candidate will have at least 12 years of experience managing IT NOCs that encompass multi-vendor network devices at various levels, possess a CCNP/CCIE certification, and demonstrate strong expertise in branch network operations management. This role is critical to maintaining network reliability, efficiency, and security, while also driving operational excellence across branches operating on SD-WAN technology. Key Responsibilities:1. Leadership and Team Management: Lead, mentor, and manage a team of NOC engineers, analysts, and support staff. Establish performance metrics, conduct evaluations, and foster a culture of continuous learning and improvement. Manage a large-scale Managed Services contract and ensure proper SLA & KPI achievement and calculations. 2. Operations Management: Oversee the 24/7 operations of the NOC to ensure maximum uptime, performance, and efficiency of IT systems and networks. Develop and enforce standard operating procedures (SOPs), escalation workflows, and incident management protocols. Monitor and optimize network performance using advanced monitoring tools and analytics. Manage Quality of Service (QoS) at the NOC, ensuring industry best practices for NOC operations. Manage audits for network functions. Experience with Zero Trust Architecture (ZTA), SASE, and network segmentation. 3. Network Infrastructure Management: Design, deploy, and manage large-scale enterprise and data center networks to ensure optimal performance and reliability. Oversee and enhance end-to-end network services for large-scale managed environments, ensuring SLAs and KPIs are met. Implement and maintain network security policies, firewalls, VPNs, and IDS/IPS solutions to safeguard against threats and vulnerabilities. Utilize advanced monitoring tools (e.g., SolarWinds, Wireshark) to proactively identify and resolve network issues. Collaborate with ISPs, OEMs, and third-party vendors to ensure seamless service delivery. Lead and mentor a team of network engineers, fostering a culture of technical excellence and continuous learning. Maintain redundancy and failover strategies to minimize downtime in critical business operations. Maintain comprehensive network documentation, reports, and incident logs to support IT governance and compliance. 4. Technical Oversight: Provide hands-on expertise in diagnosing and resolving complex network issues, specifically on Cisco products like ACI and Spine and Leaf architecture. Ensure the integration and smooth operation of multi-vendor networking environments. Utilize CCNP/CCIE-level skills to guide troubleshooting and recommend architecture improvements. 5. Branch Operations Management: Collaborate with branch leadership to align IT strategies with operational goals. Standardize IT processes across branches and ensure compliance with organizational policies. 6. Vendor and Stakeholder Management: Coordinate with third-party vendors, service providers, and internal stakeholders to maintain SLAs and ensure timely issue resolution. Evaluate and recommend tools, technologies, and services to enhance operational capabilities. 7. Strategic Planning: Develop and execute NOC strategies to support the organization's growth and scalability. Proactively identify opportunities to improve system reliability, reduce downtime, and streamline processes. Prepare detailed reports and analytics for senior management to provide insights into NOC performance. 8. Oversee NOC Operations: Lead and manage a team of network engineers, technicians, and analysts. Monitor and maintain network performance, including bandwidth utilization, latency, and packet loss. Proactively identify and resolve network issues before they impact business operations. Implement and maintain network monitoring and alerting systems. Develop and implement network troubleshooting procedures and escalation paths. Ensure the availability and performance of critical network services. 9. Network Infrastructure Management: Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and load balancers. Plan and execute network upgrades and expansions. Ensure network security and compliance with industry best practices and regulatory requirements. Qualifications and Skills: 1. Education and Certification: Bachelors degree in Computer Science, Information Technology, or a related field. CCNP/CCIE certification is mandatory. Additional certifications (e.g., ITIL, PMP) are a plus. 2. Experience: Minimum 14 years of experience in managing large-scale IT NOCs with a focus on complex, multi-location environments. Proven track record in managing branch operations and ensuring IT alignment with business objectives. 3. Technical Expertise: In-depth knowledge of Cisco products like ACI along with networking protocols (e.g., BGP, OSPF, MPLS, VLAN, VPN). Proficiency in using NOC tools such as SolarWinds, Splunk, or similar. Strong understanding of network security, firewalls, IPS, and disaster recovery practices. 4. Leadership and Communication: Exceptional leadership, communication, and stakeholder management skills. Ability to work under pressure in a fast-paced environment. Mandatory Certifications and Expertise: CCNP / CCIE (Active) Expertise in: Cisco, Juniper, Palo Alto, Fortinet, and other leading network vendors. Strong knowledge of: Routing (BGP, OSPF, EIGRP), Switching (VLANs, STP, EtherChannel), SD-WAN, MPLS, and cloud networking (AWS/Azure/GCP). Experience in: Managing large-scale managed services with 24x7 NOC/SOC operations. Proficiency in automation: Scripting, network orchestration, and monitoring tools.
Posted 2 months ago
4 - 9 years
8 - 18 Lacs
Pune
Work from Office
Maintain the health and performance of the IoT satellite network infrastructure Alarm Monitoring and ticket resolution Monitor network performance & respond quickly to network incidents Fundamental understanding of GCP platform
Posted 2 months ago
2 - 3 years
0 - 0 Lacs
Trivandrum
Work from Office
Roles and Responsibilities: Provide 24x7 support for NOC operations, continuously monitoring global IT infrastructure and services. Monitor infrastructure components including servers, cloud services, network devices, communication links, storage, backup devices, telephony systems, and applications. Utilize monitoring tools to track server uptime, performance, and system health (CPU, memory, disk usage). Respond to s related to service outages or performance degradation and take necessary actions. Regularly check system logs for errors and issues. User Account Management - Create, modify, and delete users/groups, reset passwords, and manage permissions. Perform basic troubleshooting for common IT issues (e.g., printer problems, file access, network connectivity). Monitor ESXi host health and performance metrics, manage basic VM operations (start, stop, reset), and troubleshoot ESXi-related issues. Oversee database health and performance for SQL Server and Oracle, verify backup jobs, and perform basic restores. Manage storage system health , ensuring sufficient capacity and performance. Maintain and troubleshoot Active Directory services using tools like Event Viewer and AD Replication Status. AWS Monitoring: Track EC2 instance health via CloudWatch, manage S3 bucket usage, permissions, policies, versioning, and encryption. Respond to CloudWatch s for EC2, RDS, and S3 services. Network Monitoring: Track network device health (routers, firewalls), respond to s, and troubleshoot connectivity/performance issues. Oversee email system health , including monitoring queues and delivery status. Monitor Cisco ISE and Cisco Umbrella for security events, network activity, and authentication issues. Ensure regular backups of infrastructure components and perform basic restore operations when necessary. Incident Handling: Identify, troubleshoot, and resolve basic issues across servers, networking, cloud, databases, and storage. Escalate complex issues to L2/L3 teams as needed. Tools and Technologies: Experience with monitoring tools such as SolarWinds, LogicMonitor, Zabbix, Datadog, and AWS CloudWatch . Proficiency in VMware (ESXi), AWS, Azure, SQL Server, Oracle, Active Directory, and backup solutions . Knowledge of basic network troubleshooting and configuration . Experience with cloud services (AWS, GCP) and cloud-based backups. Required Skills: Basic understanding of networking concepts (OSI model, routing, VLANs). Strong communication skills to interact effectively with stakeholders. Proactive approach to incident resolution and minimizing downtime . Ability to prioritize tasks , troubleshoot effectively, and escalate when necessary. Experience & Certifications: 2-4 years of experience in a NOC or similar role , supporting IT infrastructure (servers, databases, cloud systems). Certifications in ITIL, VMware, and Cloud technologies are a plus. Required Skills NOC Operations, Network, Server
Posted 2 months ago
6 - 11 years
10 - 16 Lacs
Bengaluru
Work from Office
Strong understanding of OSI, TCP/IP Model, L2 & L3 networking technologies. 3.Strong understanding and troubleshooting experience in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP. Required Candidate profile Implement projects/assignments related to network maintain, upgrade and scaling Install, configure and maintain switches, routers and servers Test new features and products, document test cases
Posted 2 months ago
10 - 12 years
9 - 14 Lacs
Mumbai
Work from Office
NOC Lead Education : BE / B.Tech Experience : 10-12 Yrs Key Responsibilities: Collaborate with the sales team to support client presentations and provide GNOC expertise to win business opportunities. Conduct NOC demonstrations during customer visits. Develop and present periodic reports on GNOC performance, incident analysis, and recommendations. Key Skills Required: Strong leadership skills with prior experience in NOC operations. Excellent communication and presentation skills to represent NOC capabilities during client engagements. Proficiency in network monitoring tools, incident management processes, and ITIL practices. Strong understanding of enterprise networking solutions, IT infrastructure, and troubleshooting methodologies. Ability to work collaboratively with cross-functional teams and manage situations effectively
Posted 2 months ago
4 - 7 years
5 - 10 Lacs
Hyderabad
Work from Office
Minimum of 4+ years of experience in a NOC or network support role. Strong understanding of networking protocols and technologies (TCP/IP, DNS, HTTP, VPN, etc.). Experience with network monitoring tools and systems (e.g., SolarWinds, Nagios, PRTG). Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Interested candidates please share your updated profile to akarri@nsight-inc.com/ 7090668489
Posted 2 months ago
2 - 7 years
5 - 10 Lacs
Gurgaon
Work from Office
Title: Sr. EMS Analyst Location: Gurgaon, India Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Job Description and Responsibilities: Monitor on 24 x7 basis health of Servers/Network/Applications/Websites/APIs and report alarms utilizing network/systems/Application/Websites monitoring tools. Hands-on working on enterprise monitoring tools, i.e. MS SCOM/SolarWinds/ AppInsight/Elastic/Grafana/Promethus along with SAAS base monitoring solutions i.e. Rigor/Website pulse/Catchpoint etc. Should have clear understanding on public cloud i.e. AWS and Azure, its monitoring solution, Datadog/CloudWatch/Appinsight etc. Identify, diagnose, and resolve issues. Create and maintain comprehensive documentation. Strong problem-solving and trouble-shooting skills. Monitor performance, capacity, and availability of the IT components on an ongoing basis. Recommend improvements in technologies and practices to increase uptime. Collect and review performance reports for various systems, and report trends in Network, Server, Application & Websites performance. Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams. Should have clear understanding of Incident Management experience and mandatory (P1/P2). Should have clear understanding on Change as well Problem Management as well. β’ Ensure timely follow up with cross-functional teams via e-mails, phone calls and slack. Willing to do rotational shifts, 24 x 7. Required Skills & Qualifications: 2+ years experience in Enterprise Monitoring Tools, Applications, Servers monitoring and troubleshooting or similar role. Work experience on Windows Servers, SQL, Network equipment. Familiarity with scripting, network security, firewalls or Linux environment. Bachelorβs Degree/Diploma in Computer Science, Information Systems, Engineering, Business or technical discipline Preferred Skills & Qualifications: Willing to do rotational shifts, 24 x 7. Strong problem-solving and trouble-shooting skills. Aptitude for learning new technologies, interest in professional development. Good Technical Skills in Networks, Firewalls, Servers. Good communicator with a natural aptitude for dealing with people. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources. Ability to assess and prioritize faults and respond or escalate accordingly. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companyβs sole discretion, with or without notice.
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Ahmedabad
Work from Office
As a NOC Administrator, you are responsible for the day-to-day operations of a NOC, monitoring, managing, and troubleshooting issues relative to the performance of the organization's IT infrastructure, networks, and services to support the business. Identifying and resolving issues promptly to minimize downtime and maintain optimal IT operations. Functional Responsibilities. Partner with IT Teams on the sustainment and stability of the infrastructure. Troubleshoot and resolve complex issues and support escalations. Enhance monitoring tools and optimize troubleshooting process. Communicate critical event status and impact to leadership team. Provide technical expertise and support to other technology stack teams. Research and propose adoption of emerging technologies. Giving support, focusing on customers, embracing technology, managing self-development. Qualifications. Expert in network protocols and technologies. Expert in network monitoring and troubleshooting tools and software. Strong understanding of network security principles and best practices. Basic scripting skills. Expert in ITIL or other IT Service Management frameworks. Expert troubleshooting and problem-solving skills. Ability to adapt to changing circumstances and remain under calm pressure. 5+ years of experience as a NOC Administrator or related role. Bachelor's degree in Information Technology, or Computer Science or related field. Relevant industry certifications. B2+ oral & written English. Show more Show less
Posted 2 months ago
4 - 9 years
12 - 18 Lacs
Pune
Work from Office
4 + yrs exp in L2 Network Operations. Exp Kubernetes, outing, Switching, MPLS, VPN, SD-WAN, linux/ unix, Monitoring tools Monitoring Tools SolarWinds, Zabbix, Grafana, Prometheus Available 24x7 shift, immediate joiners. Pune . L2 Must
Posted 2 months ago
2 - 5 years
7 - 10 Lacs
Pune
Work from Office
Your primary responsibility will be to manage/maintain Client's 24x7 Infrastructure, services and application. You will proactively monitor and resolve application, system or network incidents affecting Client services quickly and ensure maximum availability and performance. You will perform these tasks using various standard tools, internal ticketing systems, and monitoring consoles. You will serve as a coordination point for communications between internal and external customers, engineering teams, and other operations teams during events that affect the site. Manage communication of issues affecting site availability or performance to executive management, internal and external customers. The ideal candidate must have strong communication skills and an eye to automate routine tasks and spot long-term trends in a production environment. The mission of this NOC is to provide 24x7x365 operational and administrative support for clients Entertainment and to manage all incoming and outgoing support requests related to the network and business infrastructure while working with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs Job Responsibility Performs initial troubleshooting, problem analysis and isolation of network and system events in accordance with NOC incident management guidelines Provide Tier 1 backend troubleshooting and support across all teams, engineers and systems. Provides quality, timely and accurate end-to-end support of any issues within functional area of responsibility-this includes (but not limited to) phone, email and documentation/tracking of the incident in the ticketing system Enters data into trouble ticketing system in an accurate and complete manner to document problems including diagnostic results and multiple product correlation as well as escalation Create and follow up to change requests, incidents/Break-fixes, Event, Alerts and perform other scheduled activities within the SLA requirements & Ensure all alerts create tickets within our ITSM tools Monitor a wide variety of infrastructure services that include, but are not limited to telecommunications circuits, LAN/WAN/networks, including, routers, switches, firewalls, load balancers, servers, storage, backup, and core applications Monitors and tracks scheduled network maintenance activities in applicable tools analyzing the duration and potential impact to customers and ensuring they are consistent with approved times for these activities Monitor, analyze and track system faults and hardware performance using all available tools Monitor Network & Service stability and performance to ensure 24x7 operations and resolving service impacts as they occur within SLA Provide a high level of customer service with internal departments and external customers to resolve issues Understands and responds properly to escalation procedure Serve as single point of contact for all customer communications and escalations. A strong team player who is accountable towards business urgency, work in shifts to provide onsite 24x7 coverage to customer, be flexible to work beyond stipulated hours Maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken Manage multiple email accounts and respond clearly and professionally Provide Tier 1 backend troubleshooting and support across all teams, engineers and systems
Posted 3 months ago
3 - 5 years
0 - 0 Lacs
Bengaluru
Hybrid
Noc Engineer Rotational 24*7 shift 2days working 2days weekly off Excellent communication skills
Posted 3 months ago
2 - 3 years
5 - 6 Lacs
Noida
Work from Office
Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams Qualification Bachelor s degree in computer science, Electronics and Telecommunication engineering, or a similar field. Extensive experience working as an NOC engineer. Experience deploying, managing, and troubleshooting network infrastructures. Excellent troubleshooting skills. Ready to work shifts and flexible hours. Good written and verbal communication skills. Manage effective co-ordination with Onshore teams
Posted 3 months ago
5 - 10 years
1 - 1 Lacs
Hyderabad
Hybrid
What We Need NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Assessment & Observability Engineer on our Services Engineering Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation. The Impact Youll Make As a Network Assessment & Observability Engineer with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support. What You'll Do Use NetBrains reverse engineering technology to discover any networks golden configurations and golden intents Build automations using NetBrain that can perform network assessments to break down the network in terms of features, network clusters, rules and intents. Learn how new technologies are configured along with the relevant commands/information, and use that information to build network assessments. Architect and customize observability of customer networks critical infrastructure using automation. Decode common network configurations and features into critical configurations and states. Build and maintain an automated network assessment library. Analyze customerβs deployed network technology, and design documents and create automation solutions. Train customer network engineers to use reverse engineering to assess and observe their networks. Who You Are You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role. You have a minimum of 5 years experience as Network Engineer in planning, designing and optimizing customer networks by performing critical network assessments. You excel in one or more of the following areas: Routing & Switching (R&S), Wireless: You have a deep understanding of enterprise, data center, wireless or service provider networking, and an expertise in routing and switching protocols including, but not limited to BGP, OSPF, EIGRP, ISIS, MPLS, etc Security: You have a keen understanding of firewall policies, access controls and segmentation strategies, and experience with security compliance and audits. SD-WAN & Cloud Networking: You are experienced with SD-WAN policies, overlays and transport considerations. You also possess a strong understanding of cloud networking across AWS, Azure and GCP. Youβre experience in working with internal and external stakeholders to translate business requirements into technical solutions. You are knowledgeable of and experienced with networking fundamentals. You have the ability to work both independently and as part of a team with little supervision and guidance Joining NetBrain gives you lot of perks like Paternity Leave, Maternity Leave, Company Stocks, 30 leaves per year, Health insurance, Term Insurance and pre-approved leave on your birthday. Shift timing : 04:00 PM to 01:00 AM (1000 rupess/day shift allowance) Working model: Hydbrid ( 2 days office and 3 days WFH)
Posted 3 months ago
3 - 5 years
2 - 3 Lacs
Thane, Kalyan/Dombivli, Mumbai (All Areas)
Work from Office
Opening for position with reputed real estate company - Saket Group at Kalyan East: If you are interested in applying for Legal Executive Assistant position please send your CV to careers@saketgyanpeeth.in JD for the position is as below: Objective: - Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Identifies strategic goals by gathering pertinent business, financial, service, and operations information. Job Description: - RERA compliances Form 3, Form 5 coordinate with team and get it uploaded on quarterly basis at least RERA Form 5 with C.A Co-ordinating between site CRM, accounts, customers, bank query for queries and clarifying the same. New booking document receipt, get it in word entry, verifying the same, coordinate and follow up until it is resolved Demand letters follow up, reminders, postage, customer to be done. 194 IA compliance coordination sent. SDR verification Sending receipts to sir/postage coordination with reporting manager. Sales MIS as per ABFL add our columns in the sheet and that sheet only to be maintained henceforth. Intimation or coordination of getting agreement prepared and follow up up to execution and collection of document and handover to customer, NOC handover to site. Loan documentation compliance.
Posted 3 months ago
4 - 7 years
6 - 10 Lacs
Kolkata
Work from Office
Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills :Network Infrastructures Good to have skills :NA
Posted 3 months ago
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