248 Noc Jobs - Page 9

Experience with fiber optics, OTDR, and splicing/testing tools. Proficient in NOC operations, incident tracking, and escalation procedures. Good understanding of IP networks, TCP/IP, and basic routing.

Qualifications & Experience: For Freshers: Valid CCNA or CCNP certification is mandatory. For Experienced Candidates: Minimum 6 months of relevant experience in IP/Media Networks; CCNA/CCNP certification is desirable but not mandatory if experience criteria are me Job Responsibilities: Provision, migrate, and troubleshoot SDH, Packet, and IP services in line with project scope and requirements. Execute network configurations and service implementations as per customer and internal specifications. Perform network fault analysis, diagnose performance issues, and initiate corrective actions. Collaborate with cross-functional teams for seamless project execution and delivery. Maintain technical documentation and update relevant records in the system. Desired Skills Proficiency in provisioning, migration, and troubleshooting of SDH, Packet, and IP-based services. Experience with Network Management Systems (NMS) for the following OEMs: ECI: XDM, BG, NPT Ciena: EPT Strong command-line interface (CLI) skills using Putty with hands-on experience on: Cisco Nokia Huawei Ability to analyze network performance and propose enhancements.

Job Title: NOC Manager–VoIP Location: New Town, Chinar Park Experience: 3–5 years Requirements: 3+ years in NOC/VoIP roles Proficient in Asterisk, Linux, SIP Experience with MySQL Preferred: AI/ML exposure, open-source telephony tools

Role & responsibilities Manage the planning and execution of wireline link delivery for new and existing accounts. Analyze customer requirements and align them with Airtel Business capabilities to design effective solutions. Ensure preparation of RFS (Ready for Service) documentation and oversee seamless project delivery. Lead and guide the on-ground delivery team while coordinating with NOC, Planning, SCM, Customer Engineering, and Sales teams. Define and monitor customer-impacting KPIs; continuously improve customer support processes. Drive customer satisfaction through SLA adherence, churn control, and rate management. Conduct regular field visits for service migrations, bandwidth upgrades, and device replacements. Organize on-field training sessions to continuously upgrade the teams technical knowledge and operational capabilities. Exhibit strong problem-solving skills and maintain performance under pressure to ensure service excellence. Preferred candidate profile Certifications such as CCNA , CCNP , or equivalent will be considered a strong advantage. Familiarity with wireline delivery and operational tools. Ability to work flexible hours, including weekends and evenings. Strong interpersonal, coordination, and leadership skills. Excellent written and verbal communication skills.

Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches

Knowledge and Skills Candidate should have 4 + Years experience in Telecom/ ISP Industry in Service Operation Centre or NOC activity Communication must be good to communicate with end customers & internal stake holder Candidate should have basic knowledge in Telecom, network, and Transmission products Candidate should have excellent written and verbal communication. Coordination skill is mandatory to complete the migration within SLA Willing to work in 24*7 & Night shift will be provided based on the requirement. Good knowledge in MS Office Minimum Bachelor degree/ preferred other supporting certificates CCNA Additional Details: Shift Time: 24 *7. Associate should be flexible for split week offs.

1. Develop and implement the long-term strategic vision for the network operations department. This includes defining goals, objectives, and performance metrics aligned with the organization's overall business objectives. 2. Assess emerging technologies and industry trends to identify opportunities for network infrastructure improvements and make recommendations for investments in equipment, software, and resources. 3. Responsible for managing and leading the network operations team. This involves hiring and onboarding new team members, setting performance goals and expectations, conducting performance evaluations, and providing coaching and mentoring to foster professional growth. 4. Allocate resources effectively, delegate responsibilities, and ensure that the team has the necessary skills and knowledge to perform their duties. 5. Oversee the design and implementation of network architectures that meet the organization's requirements for performance, scalability, and security. 6. Work closely with network engineers and architects to evaluate and select appropriate network technologies, hardware, and software solutions. 7. Ensure that network designs adhere to industry standards, best practices, and compliance requirements. 8.Responsible for managing the budget for network operations. 9. This includes forecasting, planning, and allocating resources effectively to support ongoing operations, maintenance, and upgrades. 10. Collaborate with finance and procurement teams to negotiate contracts with vendors and manage relationships with third- party service providers. 11. Oversee network performance metrics, capacity utilization, and trends to identify bottlenecks, areas for optimization, and potential risks. 12. Develop and implement strategies to improve network performance, enhance scalability, and ensure high availability. 13.Establish performance baselines and conduct regular capacity planning to support future growth and demand. 14. Oversee the incident and problem management processes to ensure timely resolution of network-related issues. 15. Collaborate with cross-functional teams to investigate and resolve complex incidents, ensuring minimal impact to business Requirements Candidate Profile: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desireable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desireable 8) Knowledge on Project Management - Desireable 9) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 10) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 11) Strong experience in Software Defined Network (SDN) - Mandatory 12) Strong experience in SD-WAN. - Mandatory 13) Minimum 5 years Experience in people Management. - Mandatory 14) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 15) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 16) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 17) Experience in vendor evaluation, negotiation and Management - Mandatory 18) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 19) Must have handled a team size of minimum 10 members. - Mandatory _

1. Basic Configuration and network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

Role & responsibilities 1. Creating and setting up communication networks, including routers, switches, and servers, to support voice and data communication. 2. Ensure that the switches in the network are maintained as per norms. 3. Ensure support for timely connectivity for all the cross functional teams. 4. Diagnosing and resolving network issues, ensuring system availability and reliability. 5. Attend customer complaints on field and give quality resolution within the TAT. 6. Provide timely resolution of technical complaints through analysis / trouble shooting. 7. Tracking network performance, including traffic, speed, and bandwidth, to identify areas for improvement. 8 Regularly checking for security breaches, capacity limits, and other issues that could impact network performance. 9. 100% compliance on safety and cardinal rules. 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service level

Role & responsibilities Monitor network, server, and system alerts via tools and dashboards Identify, diagnose, and troubleshoot performance issues, outages, or failures Escalate unresolved issues to higher-level support teams as per SOPs Maintain detailed logs of incidents, resolutions, and routine checks Perform health checks of IT systems and data centers periodically Follow up with vendors or internal teams on pending issues or hardware replacements Maintain documentation for standard operating procedures and network diagrams Ensure 24x7 system availability in collaboration with the IT team (may include rotational shifts) Preferred candidate profile Bachelors degree in Computer Science, IT, or related field 1–3 years of experience in a similar IT/NOC support role Strong understanding of LAN/WAN, routers, switches, firewalls, and server environments Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG) Basic knowledge of Windows/Linux server administration Excellent problem-solving and communication skills Ability to work in a fast-paced, rotational shift environment

Job TitleSenior Engineer (OTN-DWDM) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainNetwork Support Reporting toManager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: With our global deployment experience for blue-chip clientele that include the world’s largest mobile operators, wholesale carriers and utility companies spanning 75+ countries, our networking professionals and product experts have a deep understanding of what it takes to deliver a world-class and hassle-free customer service experience through Software Enabled Transformation. Our services support team consists of 350+ resources with extensive experience in Wireless, Optical, DWDM, OTN, PTN, Switching/ Routing and Network Management domains. Tejas Networks offers one of the most comprehensive professional services portfolios in the industry covering the entire network delivery lifecycle ranging from network definition and deployment to network operations and transformation. Our end-to-end services portfolio is designed to optimize your Total Cost of Ownership (TCO) through well-researched transformation programs and technology enablers. Supporting 500+ Networks in 75+ Countries 24/7 Technical Support with 26 Support Centres Across the Globe Right First Time to Ensure Zero-Defect Installations 99.999% Network Uptime Delivered Consistently Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a senior engineer, you will have to handle all the issues raised by Customer and partner and should resolve the issues within the defined SLA. Should be ready to visit sites (INTNL Travel) as well to resolve issues if need be. Should coordinate with Internal and testing teams for the issues resolution and determine the Root cause. Resolutions and Root cause analysis should be shared to the customer within SLA. Preparing the Lab setup for troubleshooting purpose. Share weekly SLA to Customers and internally. Daily updates on issue tracking, Troubleshooting and handover to next shift engineer. Proactive Performance monitoring of entire customer Network. 7x24x365 NOC support. Mandatory skills Should be proficient in Technologies like DWDM, OTN, FTTH (OLT & ONT), SDH equipment issues Troubleshooting and resolution Should have been a part of TAC2/3 team. Should have been a part of I&C and testing of DWDM and OTN equipment’s. Experience in NMS, L2-L3 switch, IP-MPLS TP. Experience in Troubleshooting and configuration. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Fair knowledge in the major architectural components of an MPLS VPN. Should be able to debug the network issues, train & guide network engineers. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Familiar with coding/ scripting and automation. Preferred Qualifications: Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Designation: Business Development Manager Managed IT Services Location Bangalore Experience - Minimum 5+ years relevant experience A Noventiq Value Point Systems Pvt Ltd Company, we're on a mission to transform businesses through cutting-edge solutions in Consulting, Integration, and Security. Are you a dynamic sales professional ready to accelerate our clients' Business Transformation Journey? For more details visit valuepointsystems.com No. of Positions- 1 No Identifying and making contact with new prospective clients for Managed Services ( FMS/ Hybrid Support/ Remote Support/ ITSM etc) Arranging meetings with prospective clients for Hybrid NOC Services. Highlighting the benefits/strengths of the Valuepoint IT Managed Services Experience in selling IT services ( AMC/ FMS/ NOC/ RIMS/ SOC) Coordinate with Presales and technical team for WebEx/ POC Meeting clients at their offices, identifying their requirements and then proposing solutions Experience of ITSM tools ( Service Desk, End Point Management, Data Centre Management will be added advantage) Excellent communication written and verbal skill is must Well versed using social media networks LinkedIn and other professional networks interested candidate can forward cv to jyoti.patil@valuepointsystems.com

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. 2+ years of experience in Networking (LAN/ WAN & Security) Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251

Hi We are hiring for ITES Company for the Network Support Engineer Role Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251

Roles and Responsibilities Experience - 8+yrs 1) Responsible for leading a team of network engineers and technicians. This includes hiring, training, and performance management of the team members. 2) Oversee the monitoring of the WiFi & Wired network to identify any performance issues, network outages, or security breaches. 3) Coordinate with the team to troubleshoot and resolve these issues promptly. 4) Must have handson experience in Routing protocols like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 5) Experiece on SD-WAN - Mandatory 6) Experience in Software Defined Network (SDN) - Mandatory 8) Atleast 3-5 years of experience in leading a NOC of L1/L2/L3 Engineers. - Mandatory 9) Extensive experience leading and managing complex internetworking solutions from design to implementation. - Mandatory 10) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 11) Experience in Video Conferencing Equipment Management and Operations. - Desirable. 12) Experience in Fiber deployment including its active components - Desirable Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory Interested candidates share CV on p.preethi@randstad.in

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role & responsibilities MUST be handling CALLS / Conversations with either US / UK Clients or coordination with OnSite teams. (US Accent / Neutral UK Accent). Responsibilities: Manage and maintain the Clients Monitoring Systems for On-premises entities like Servers, Network endpoints and other Infrastructure Monitoring and support experience on any one of the Cloud environments such as AWS, Azure or GCP Hands on experience using monitoring tools such as Zabbix, Cloud Watch, Azure Monitor etc. Preferred basic knowledge and experience on Cloud environments. Alerts and events Management via monitoring tools like Solar Winds, Cacti, Azure Monitor, SCOM, Cisco UCS, Control Up, Citrix Director , Tripwire, LogRhythm, Dynatrace and Splunk. Good knowledge on using ServiceNow for ticketing and Incident Management. Incident Management & Triaging based on SOPs & documented procedures. Critical & Major incident handling and management Backup & DB jobs monitoring Performance & availability monitoring Escalation of incidents to Fisher L2 and other teams Basic triage based on SOPs & Documented procedures. Categorize critical levels for incidents and service requests Participate in change management & Maintenance work Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations. Development of knowledge and skills in network and system administration, particularly about Clients architecture and platforms. Tier 1 Support for co-location, customer backup network and ISP services. Participate in a 24x7 call-out rotation including Weekend support. Montor the AD with Quest Active Directory Monitoring. Patching Services Support the patching activities required, including standard & emergency patching. Use SCCM/Intune and Ivanti Patch/Vulnerability Management tools for patching. Patching of servers and desktops may require troubleshooting (failure percentage) and the SLAs for troubleshooting patches will be on best effort. Backup Support Monitor backup jobs using Veeam tool. Perform basic triage for failed backup jobs and follow defined procedures. Preferred candidate profile Need Strong Communication Skills Need to work 5-days Office

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn

Work Mode: Work from office only Core Responsibilities - 1) Technical Presales 2) Requirement Understanding and provide solutions 3) Architect level exposure 4) Creating custom solutions and accelerator 5) Strong in customer communication and client relationship 6) Ready for Onsite - Customer visit Technical Responsibilities - 1. Architecture Design & Implementation - Design and implement scalable, highly available, and secure infrastructure. Define best practices and standards for CI/CD pipelines, Infrastructure as Code (IaC), and container orchestration. Architect cloud-native and hybrid solutions leveraging platforms like AWS, Azure, and GCP. Design microservices architecture, API gateways, and ensure fault tolerance and high availability. 2. DevOps Strategy & Automation - Develop a comprehensive DevOps strategy aligning with business and technical requirements. Automate provisioning, configuration, and deployment processes using tools like Terraform, Ansible, and Kubernetes. Establish CI/CD pipelines for automated build, test, and deployment workflows. Ensure version control and branching strategies with GitHub, GitLab, or Bitbucket. 3. SRE and Reliability Engineering - Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets. Monitor and improve system performance, reliability, and scalability. Automate incident response, root cause analysis, and post-mortem processes. Implement observability with tools like Prometheus, Grafana, Datadog, and New Relic. 4. Security and Compliance - Define and enforce security best practices across infrastructure and applications. Implement secrets management, access controls, and secure networking. Ensure compliance with industry standards (e.g., SOC2, ISO 27001). Perform regular security audits, vulnerability assessments, and incident response. 5. Infrastructure as Code (IaC) & Configuration Management - Design and implement Infrastructure as Code (IaC) templates using Terraform, CloudFormation, or Pulumi. Manage configuration drift using Ansible, Chef, or Puppet. Automate infrastructure provisioning, scaling, and disaster recovery. 6. Monitoring, Logging, and Incident Management - Design and implement monitoring, alerting, and logging solutions. Implement centralized log management and distributed tracing. Define incident management and escalation processes. Conduct periodic chaos engineering and disaster recovery drills. 7. Collaboration and Stakeholder Management - Work closely with developers, QA, security, and product teams to ensure smooth releases. Establish DevOps best practices across development, QA, and operations. Collaborate with security and compliance teams to address audit and regulatory requirements. 8. Capacity Planning and Cost Optimization - Perform capacity planning and ensure optimal resource utilization. Optimize cloud and infrastructure costs through rightsizing and reserved instances. Analyze system performance and provide recommendations for cost efficiency. Additional Responsibilities: Tool and Technology Evaluation Evaluate and introduce tools that align with the organizations DevOps and SRE needs. Continuously assess emerging technologies and trends to improve system reliability and efficiency. Incident Response & Disaster Recovery Define and enforce Disaster Recovery (DR) and Business Continuity (BC) strategies. Conduct regular simulations and tests to ensure DR readiness. Mentoring and Leadership Mentor DevOps, SRE, and development teams on best practices. Advocate for a culture of automation, monitoring, and continuous improvement. Conduct knowledge-sharing sessions and workshops. Key Skills and Tools: Cloud Platforms: AWS, Azure, GCP CI/CD Tools: Harness, Jenkins, GitHub Actions, GitLab CI, Azure DevOps IaC Tools: Terraform, CloudFormation, Pulumi Containers & Orchestration: Docker, Kubernetes, Helm Monitoring & Logging: Prometheus, Grafana, ELK, Datadog Scripting/Automation: Bash, Python, PowerShell Version Control: Git, Bitbucket Security Tools: HashiCorp Vault, AWS IAM, Snyk, Aqua Security Success Metrics: Improved deployment frequency and reduced lead time for changes. Reduction in Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR). Higher uptime and availability through proactive monitoring. Compliance with security standards and reduced security vulnerabilities. Nice to have - Certifications in AWS, Azure, CKA, Terraform.

As a senior manager of the network operations team in India, you will manage a team of network engineers responsible for supporting 24x7 network operations of Oracle's Cloud Infrastructure. As part of its responsibilities, the team monitors and manages the physical network infrastructure across all the data centers and regions to ensure high service availability and meet business needs, service level agreements (SLAs), and customer satisfaction and service excellence. An ideal candidate for this position will have experience leading and managing network engineers in a large organization. Ability to work effectively with cross-functional teams, including network engineers and other technical groups. Demonstrate experience managing cloud network operations or global network deployments. You should be comfortable supporting distributed systems that interact with various services. Work comfortably in a collaborative, agile environment, and be excited to learn. You can provide direction and structure for your teams and mentor engineers and performance calibrations. Do you thrive in a fast-paced environment and want to be integral to a truly talented team? Join us! Roles and Responsibilities: The Senior Network Operations Center Manager will help expand and lead our network operations center in India. The role will lead a team of network engineers to support 24x7 network operations of Oracles Cloud Infrastructure as part of the Global Network Operations Center organization. Develop a team of highly skilled network operations engineers Ensure network infrastructure operational health and high service availability to meet business needs and customer satisfaction Ensure appropriate coverage to meet business needs and Service Level Agreements (SLAs) and to achieve excellence in customer service and satisfaction. Develop, implement, and continually refine and improve network operations, NOC procedures, standards, and policies to conform to best practices and SLAs Develop, implement, and continually refine and improve incident and problem management procedures and documentation to align network operations with best practices and address triage/analysis, response, resolution, escalation, and communication. Develop, implement, and continually refine processes to control and coordinate all changes to a production environment into a Change Control/Management Procedure. Coordinate with other engineering areas and business stakeholders on technology deployments, system upgrades, and maintenance outages. Develop and implement a NOC performance measurement framework to facilitate feedback and scoring of team members on issues such as communication and technical skills. Identify, measure, benchmark, analyze and perform regular reviews of capacity reports and performance metrics, e.g., service availability, ticket volume, resolution rate, time to respond, time to resolution, change volume, and customer survey results. Analyze results for trends, process improvement opportunities, and staff training needs and take appropriate action to improve results. Encourage communication of new ideas, solutions, suggestions, and problems. Review for appropriate action or implementation. Participate in continuous learning and professional development. Mandatory qualifications: 10+ years of experience delivering and operating large-scale, highly available production network environments (large cloud, ISP, or service provider) 5-10 years of experience in an engineering and operations management role Experience in a technical leadership and management role. Experience driving hiring, onboarding new engineers, and ongoing performance management. Excellent organizational, verbal, and written communication skills. Experience working with large data sets and making data-driven analytical decisions. Excellent judgment in influencing product roadmap direction, features, and priorities. Experience planning, tracking, and executing projects using appropriate tools (Detailed Project Plans, Action/Risk tracking, etc.). Bachelors degree in Network Engineering, Computer Science, Electrical/Hardware Engineering, or a related field. PreferredQualifications: Prior experience with large-scale cloud network infrastructure and data center operations

As a Cloud Support Engineer, you will be the technical interface to customers, for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Responsible for our production infrastructure, including the servers and services which support our growing client base as well as designing and implementing highly scalable environments. This engineer works with other teams in the organization and provides infrastructure solutions to the customers. Understands client systems and applications, networking, infrastructure, data centres, web tools and technologies, databases and Cloud, Big Data, Enterprise Resource Planning (ERP), and more. Perform deep drill down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas, change, evolve, improve, and simplify the production infrastructure. Work closely with our development and research teams and provide customer friendly solutions and support. Responsible for working on the design, development, and/or deployment of enterprise supporting systems. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years of experience with Core products or five years of experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). Working knowledge of software development tools, methodologies, and programming languages. Experience working with external or internal customers to implement large scale solutions, business process architecture, application system design, and implementation. Design and implementation of Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) solutions using a variety of cloud platform services. Highly technical and analytical, possessing significant implementation and operations experience. Identifies solutions in experience of application or server architecture and networking. Location & Schedule * The position is based in Bangalore-India. * You are entitled to work on shifts with weekends other than Saturday and Sunday. You should be willing to support on national holidays and public holidays. And most importantly should be open to any Shift. * This is a full-time, permanent position. Job Requirements Bachelors degree, in Computer Science, MIS or related field 4+ years experience in Infrastructure or related field Customer obsession, passion for delighting customers Strong understanding of cloud concepts and troubleshooting skills Experience in cloud support, NOC or similar is preferred Proven ability to quickly learn new technical domains and train others Great verbal and written communication skills Preferred Technical Qualifications Cloud(any cloud) Associate/Professional Certification(s). In-depth understanding on IaaS Concepts: Compute and Networking. Familiarity with Industry compliance and security standards including HIPAA Responsibilities As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration, or problem replication. Job Responsibilities: Have a data-driven mindset. Enable Oracle support to resolve customer issues through sharing best practices, training, tooling and directly resolving escalation. Build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction. Act on behalf of the customer as their cloud support(technical) team, partnering with engineering, platform operations, and customer service teams to restore customer availability. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident lifecycle. Focus on support/incidents & issues. Document key learning and other relevant details as part of the support you provide. Continually improve skills through work experience and training(s)

Position Title: Senior Cybersecurity Assurance Consultant (LoD2 / Internal Controls Auditor) Role Summary: Responsible for leading and executing the Line of Defense (LoD) 2 cybersecurity assurance reviews, ensuring compliance with CIS benchmarks, internal policies, and enterprise standards. The consultant must demonstrate strong hands-on experience across infrastructure, databases, endpoints, and network security with reporting and audit readiness skills. Key Responsibilities: Lead technical assurance reviews for OS, DB, applications, cloud, and endpoints. Review controls: hardening, patching, secure configs, access controls, logging, etc. Validate configurations against CIS Benchmarks and internal baselines. Perform access reviews and analyze system evidence across platforms. Create assurance reports with severity ratings, remediation, and evidence mapping. Coordinate walkthroughs and evidence sessions with infra and app teams. Provide ad-hoc support for remediation advisory. Execute scripts to gather system logs, configuration snapshots, AD reports Validate patch levels, account settings, group policies, and protocol configs Work closely with infra and DB admins to coordinate evidence sessions Populate findings and observations based on templates and checklists Support in data validation, backup policy reviews, and monitoring logs Support report preparation with screenshots and extracted outputs Must-Have Skills: Deep knowledge of Windows Server, Linux (Red Hat), Active Directory Oracle DB, MS SQL Server, SOC/NOC controls Familiarity with CIS Benchmarks, NIST, ISO 27001 Ability to write/execute scripts for validation (PowerShell, Bash, SQL queries) Risk-based thinking, report drafting, control categorization Admin knowledge in Windows, Linux, and database platforms Familiarity with tools like Nessus, Nmap, Wireshark, ADUC, SQL Developer Ability to interpret logs, group policies, endpoint hardening parameters Moderate scripting capability (PowerShell, Bash, basic SQL) Preferred Certifications: CISSP (Certified Information Systems Security Professional) CISA (Certified Information Systems Auditor) CRISC , ISO 27001 LA/LI (optional bonus) CIS Benchmarks Practitioner (via Linux Foundation) OSCP or technical certs are a plus CompTIA Security+ or CySA+ Microsoft Security Fundamentals or Azure Admin Associate RHCSA (Red Hat Certified SysAdmin) is a plus CIS Controls v8 Certificate (SANS/GIAC) bonus

We are seeking a motivated L1 Network Engineer to join at Vadodara. Strong understanding of routing and switching concepts. Hands-on experience any two OEMs for R&S and Firewall (Cisco, Aruba, Fortinet/PA) NMS tools - SolarWinds, Nagios, WhatsUp Gold

Hands-on experience with Nokia routers (7250 & 7750), Cisco, and Juniper devices . Responsible for configuration preparation and implementation during migration processes. Provided Level 3 (L3) support post project implementation for critical issues and escalations. Performed network integration and migration activities as part of project deployments. Actively involved in troubleshooting daily network issues in compliance with strict SLA norms . Conducted disaster recovery and management operations to ensure business continuity. Performed daily network monitoring , including taking and maintaining router backups . Strong understanding of routing and switching protocols such as OSPF, BGP, MPLS, and ISIS . Monitored and resolved issues in network infrastructure , escalating as required to ensure uptime. Proficient in TCP/IP stack and related protocols like DHCP, DNS, CDP, ARP , etc. Experience handling customer issues from initial contact to resolution or escalation, as necessary. Worked extensively in a Network Operations Center (NOC) environment. Significant involvement in the implementation of BSNL projects . Responsible for daily team SLA monitoring and ensuring adherence to operational KPIs. Managed engagement with OEMs and customers to drive issue closure and project success. Participated in face-to-face customer discussions to facilitate issue resolution. Strong team management and communication skills with the ability to lead and collaborate effectively. Flexible to work in rotational shifts and travel as per project or operational requirements. Working knowledge of traffic generators and EMS/NMS platforms for network management and testing.