153 Noc Jobs - Page 7

Role & responsibilities MUST be handling CALLS / Conversations with either US / UK Clients or coordination with OnSite teams. (US Accent / Neutral UK Accent). Responsibilities: Manage and maintain the Clients Monitoring Systems for On-premises entities like Servers, Network endpoints and other Infrastructure Monitoring and support experience on any one of the Cloud environments such as AWS, Azure or GCP Hands on experience using monitoring tools such as Zabbix, Cloud Watch, Azure Monitor etc. Preferred basic knowledge and experience on Cloud environments. Alerts and events Management via monitoring tools like Solar Winds, Cacti, Azure Monitor, SCOM, Cisco UCS, Control Up, Citrix Director , Tripwire, LogRhythm, Dynatrace and Splunk. Good knowledge on using ServiceNow for ticketing and Incident Management. Incident Management & Triaging based on SOPs & documented procedures. Critical & Major incident handling and management Backup & DB jobs monitoring Performance & availability monitoring Escalation of incidents to Fisher L2 and other teams Basic triage based on SOPs & Documented procedures. Categorize critical levels for incidents and service requests Participate in change management & Maintenance work Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations. Development of knowledge and skills in network and system administration, particularly about Clients architecture and platforms. Tier 1 Support for co-location, customer backup network and ISP services. Participate in a 24x7 call-out rotation including Weekend support. Montor the AD with Quest Active Directory Monitoring. Patching Services Support the patching activities required, including standard & emergency patching. Use SCCM/Intune and Ivanti Patch/Vulnerability Management tools for patching. Patching of servers and desktops may require troubleshooting (failure percentage) and the SLAs for troubleshooting patches will be on best effort. Backup Support Monitor backup jobs using Veeam tool. Perform basic triage for failed backup jobs and follow defined procedures. Preferred candidate profile Need Strong Communication Skills Need to work 5-days Office

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn

Work Mode: Work from office only Core Responsibilities - 1) Technical Presales 2) Requirement Understanding and provide solutions 3) Architect level exposure 4) Creating custom solutions and accelerator 5) Strong in customer communication and client relationship 6) Ready for Onsite - Customer visit Technical Responsibilities - 1. Architecture Design & Implementation - Design and implement scalable, highly available, and secure infrastructure. Define best practices and standards for CI/CD pipelines, Infrastructure as Code (IaC), and container orchestration. Architect cloud-native and hybrid solutions leveraging platforms like AWS, Azure, and GCP. Design microservices architecture, API gateways, and ensure fault tolerance and high availability. 2. DevOps Strategy & Automation - Develop a comprehensive DevOps strategy aligning with business and technical requirements. Automate provisioning, configuration, and deployment processes using tools like Terraform, Ansible, and Kubernetes. Establish CI/CD pipelines for automated build, test, and deployment workflows. Ensure version control and branching strategies with GitHub, GitLab, or Bitbucket. 3. SRE and Reliability Engineering - Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets. Monitor and improve system performance, reliability, and scalability. Automate incident response, root cause analysis, and post-mortem processes. Implement observability with tools like Prometheus, Grafana, Datadog, and New Relic. 4. Security and Compliance - Define and enforce security best practices across infrastructure and applications. Implement secrets management, access controls, and secure networking. Ensure compliance with industry standards (e.g., SOC2, ISO 27001). Perform regular security audits, vulnerability assessments, and incident response. 5. Infrastructure as Code (IaC) & Configuration Management - Design and implement Infrastructure as Code (IaC) templates using Terraform, CloudFormation, or Pulumi. Manage configuration drift using Ansible, Chef, or Puppet. Automate infrastructure provisioning, scaling, and disaster recovery. 6. Monitoring, Logging, and Incident Management - Design and implement monitoring, alerting, and logging solutions. Implement centralized log management and distributed tracing. Define incident management and escalation processes. Conduct periodic chaos engineering and disaster recovery drills. 7. Collaboration and Stakeholder Management - Work closely with developers, QA, security, and product teams to ensure smooth releases. Establish DevOps best practices across development, QA, and operations. Collaborate with security and compliance teams to address audit and regulatory requirements. 8. Capacity Planning and Cost Optimization - Perform capacity planning and ensure optimal resource utilization. Optimize cloud and infrastructure costs through rightsizing and reserved instances. Analyze system performance and provide recommendations for cost efficiency. Additional Responsibilities: Tool and Technology Evaluation Evaluate and introduce tools that align with the organizations DevOps and SRE needs. Continuously assess emerging technologies and trends to improve system reliability and efficiency. Incident Response & Disaster Recovery Define and enforce Disaster Recovery (DR) and Business Continuity (BC) strategies. Conduct regular simulations and tests to ensure DR readiness. Mentoring and Leadership Mentor DevOps, SRE, and development teams on best practices. Advocate for a culture of automation, monitoring, and continuous improvement. Conduct knowledge-sharing sessions and workshops. Key Skills and Tools: Cloud Platforms: AWS, Azure, GCP CI/CD Tools: Harness, Jenkins, GitHub Actions, GitLab CI, Azure DevOps IaC Tools: Terraform, CloudFormation, Pulumi Containers & Orchestration: Docker, Kubernetes, Helm Monitoring & Logging: Prometheus, Grafana, ELK, Datadog Scripting/Automation: Bash, Python, PowerShell Version Control: Git, Bitbucket Security Tools: HashiCorp Vault, AWS IAM, Snyk, Aqua Security Success Metrics: Improved deployment frequency and reduced lead time for changes. Reduction in Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR). Higher uptime and availability through proactive monitoring. Compliance with security standards and reduced security vulnerabilities. Nice to have - Certifications in AWS, Azure, CKA, Terraform.