151 Noc Jobs - Page 6

Key Responsibilities: Alerts appropriate parties of network problems and works diligently to resolve them. Includes setup, maintaining and verifying user access to the network, and diagnosing user software and hardware issues. Documents all emails and phone calls incoming to the NOC (Network Operations Center). Utilizes support from technical experts within the organization and third parties, as required, to resolve a problem. Keep track of tasks upon successful resolution, according to company policies for incident management. Perform proper triage of the incidents. Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages. Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems, and core applications. Performing day-to-day support activities and tickets related to CPaaS services on 24x7 rotating shift. Knowledge, Skills & Experience: Essential Skills: Debugging and isolation skill for e2e services Strong analytical skills and Fluent in English (verbal & written). Operating System (Intermediate to Advanced user of Linux) Databases (Basic understanding, ability to read and understand schemes and some queries) Web Technology (General understanding of web servers operating principles) Intermediate networking experience, TCP/IP Programming (basic experience with any language) Intermediate Incident Management (experience with at least one Jira, Service Now, etc.) Intermediate to advanced monitoring: SolarWinds, Nagios, Zabbix. Good to Have: Basics of CPaaS Services: Messaging (A2P), OTTs, RCS, Connectors etc LPI Linux Essentials & LPIC-1 AWS Certifications Visualization and monitoring tools like- Prometheus. Grafana, Proven ability/experience working in a multi-layered international matrix organization having people with different cultural backgrounds. Substantial experience in operating 7 x 24 high-availability IT infrastructure in a highly transactional environment Experience: 2-5 years of experience in working in support or service operations center (SOC) for CPaaS services (messaging, voice and OTTs)

Job Responsiblities: Candidate Should have Knowledge on IP ( CCNA / CCNP ) certification if Fresher. Relevant Experience(2 Yrs) in IP/Media can be counted if person is not having any CCNA/CCNP Knowledge. Provision, Migration and troubleshoot the SDH, Packet and IP services based on Project Scope. Desired Skill: Provision, Migration and troubleshoot the SDH, Packet and IP services based on Project Scope. NMS Hands on mentioned OEM: ECI- (XDM, BG, NPT), Ciena- EPT Putty hands on mentioned OEM: Cisco, Nokia, Huawei Relevant Experience: Candidate Should have Relevant Experience(2 Years or equivalent working knowledge ) and Knowledge on IP ( CCNA / CCNP

Job Description We are hiring L1 and L2 NOC Engineers with mandatory hands-on experience in monitoring and ticketing tools . The selected candidates will be responsible for 24/7 network and infrastructure monitoring, incident handling, and support escalation to ensure service continuity and performance. Key Responsibilities L1 NOC Engineer 24x7 monitoring of IT infrastructure using enterprise-grade tools (e.g., PRTG, Zabbix, SolarWinds, Nagios, Prometheus, etc.). Log and manage incidents/tickets using ITSM tools like ServiceNow, Freshservice, ManageEngine, Jira Service Desk, etc. Perform basic troubleshooting of alerts related to network, servers, or applications. Escalate unresolved issues to L2 or relevant teams with complete documentation. Follow SOPs and SLAs strictly for incident acknowledgment and resolution. Maintain shift logs, incident records, and provide timely updates to clients/stakeholders. L2 NOC Engineer Handle escalated issues from L1 and perform advanced troubleshooting of networks, servers, and cloud infrastructure. Deep dive into logs, performance metrics, and alerts to identify root causes. Work closely with ISPs, vendors, and internal teams to resolve issues within SLA. Perform routine checks, patching, and preventive maintenance. Configure and fine-tune monitoring and alerting systems. Provide detailed incident and RCA reports, and train/mentor L1 engineers. Must-Have Skills For L1: Minimum 1 year of experience in monitoring and ticketing environments. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios, SolarWinds). Experience with ticketing systems (ServiceNow, Jira, Freshservice, etc.). Strong analytical and communication skills. Ability to work in rotational shifts including night shifts. For L2: Minimum 2 years of experience in NOC operations and tools. Expertise in monitoring systems and ticket lifecycle management. Proficient in troubleshooting LAN/WAN, Windows/Linux servers. Strong knowledge of TCP/IP, DNS, DHCP, routing, and switching. Experience with escalation handling and RCA preparation. Preferred certifications: CCNA, CCNP, MCSA, RHCE, ITIL. Preferred Tools & Platforms Monitoring: Zabbix, PRTG, SolarWinds, Grafana, Prometheus Ticketing: ServiceNow, Freshservice, Jira Service Desk, ManageEngine Others: SNMP, Syslog, Log analyzers, ITIL-based workflows

Hiring for MNC •Technically sound and hands-on knowledge to manage and maintain various security products like IPS/IDS, Proxy, Anti-virus, Load Balancer, SSL VPN, URL filtering,2FA, DDoS and Network security. Required Candidate profile Act as a functional Security technologies and Operations & Lead a 24x7 Info Sec team managing tools like EDR/XDR, WAF, DLP, Anti-APT, Anti-DDOS,PAM, SIEM, SOAR etc. deployed for of security monitoring

Memory ControllerVerification- Principal Location: Hyderabad Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Bangalore A US based well-funded product-based startup looking for Highly talented Verification Engineers for the following roles. Memory Controller - Principal / Senior Staff Verification Engineers: looking for experienced and talented professional for DDR Memory Controller Verification. Minimum Qualifications: BE/BTech in Electrical/Computer engineering with 10+ years of experience or ME/MTech in Electrical/Computer engineering with 8+ years of experience Should have hands on experience in System Verilog, UVM/OVM and Object-Oriented Programming Proven track record in DDR5/LPDDR5X/LPDDR6/HBM4 IP verification from environment and tests development to validation closure Work closely with RTL designers and SOC team to scope out integration and verification requirements Proficiency in bus protocols AXI/AHB Integration and verification of complex System IP features. Proficiency in scripting languages like Perl, Python etc. Strong communication, collaboration, and interpersonal skills Strong analytical and problem-solving skills Preferred Qualifications: Experience in Memory controller, DDR4/5, LPDDR4/5, HBM memory protocols Knowledge of Fabric/Network on chips, Cache Coherency Experience in GLS is added advantage. Contact: Uday Mulya Technologies muday_bhaskar@yahoo.com "Mining The Knowledge Community"

Memory Controller - Staff Verification Engineers Location : Hyderabad Founded by highly respected Silicon Valley veterans - with its design centers established in Santa Clara, California. / Hyderabad/Bangalore A US based well-funded product-based startup looking for Highly talented Verification Engineers for the following roles. Memory Controller - Staff Verification Engineers: looking for experienced and talented professional for DDR Memory Controller Verification. Minimum Qualifications: BE/BTech in Electrical/Computer engineering with 6-8+ years of experience Should have hands on experience in System Verilog, UVM/OVM and Object-Oriented Programming Proven track record in DDR5/LPDDR5X/LPDDR6/HBM4 IP verification from environment and tests development to validation closure Work closely with RTL designers and SOC team to scope out integration and verification requirements Proficiency in bus protocols AXI/AHB Integration and verification of complex System IP features. Proficiency in scripting languages like Perl, Python etc. Strong communication, collaboration, and interpersonal skills Strong analytical and problem-solving skills Preferred Qualifications: Experience in Memory controller, DDR4/5, LPDDR4/5, HBM memory protocols Knowledge of Fabric/Network on chips, Cache Coherency Experience in GLS is added advantage. Contact: Uday Mulya Technologies muday_bhaskar@yahoo.com "Mining The Knowledge Community"

Experience with fiber optics, OTDR, and splicing/testing tools. Proficient in NOC operations, incident tracking, and escalation procedures. Good understanding of IP networks, TCP/IP, and basic routing.

Qualifications & Experience: For Freshers: Valid CCNA or CCNP certification is mandatory. For Experienced Candidates: Minimum 6 months of relevant experience in IP/Media Networks; CCNA/CCNP certification is desirable but not mandatory if experience criteria are me Job Responsibilities: Provision, migrate, and troubleshoot SDH, Packet, and IP services in line with project scope and requirements. Execute network configurations and service implementations as per customer and internal specifications. Perform network fault analysis, diagnose performance issues, and initiate corrective actions. Collaborate with cross-functional teams for seamless project execution and delivery. Maintain technical documentation and update relevant records in the system. Desired Skills Proficiency in provisioning, migration, and troubleshooting of SDH, Packet, and IP-based services. Experience with Network Management Systems (NMS) for the following OEMs: ECI: XDM, BG, NPT Ciena: EPT Strong command-line interface (CLI) skills using Putty with hands-on experience on: Cisco Nokia Huawei Ability to analyze network performance and propose enhancements.

Job Title: NOC Manager–VoIP Location: New Town, Chinar Park Experience: 3–5 years Requirements: 3+ years in NOC/VoIP roles Proficient in Asterisk, Linux, SIP Experience with MySQL Preferred: AI/ML exposure, open-source telephony tools

Role & responsibilities Manage the planning and execution of wireline link delivery for new and existing accounts. Analyze customer requirements and align them with Airtel Business capabilities to design effective solutions. Ensure preparation of RFS (Ready for Service) documentation and oversee seamless project delivery. Lead and guide the on-ground delivery team while coordinating with NOC, Planning, SCM, Customer Engineering, and Sales teams. Define and monitor customer-impacting KPIs; continuously improve customer support processes. Drive customer satisfaction through SLA adherence, churn control, and rate management. Conduct regular field visits for service migrations, bandwidth upgrades, and device replacements. Organize on-field training sessions to continuously upgrade the teams technical knowledge and operational capabilities. Exhibit strong problem-solving skills and maintain performance under pressure to ensure service excellence. Preferred candidate profile Certifications such as CCNA , CCNP , or equivalent will be considered a strong advantage. Familiarity with wireline delivery and operational tools. Ability to work flexible hours, including weekends and evenings. Strong interpersonal, coordination, and leadership skills. Excellent written and verbal communication skills.

Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches

Knowledge and Skills Candidate should have 4 + Years experience in Telecom/ ISP Industry in Service Operation Centre or NOC activity Communication must be good to communicate with end customers & internal stake holder Candidate should have basic knowledge in Telecom, network, and Transmission products Candidate should have excellent written and verbal communication. Coordination skill is mandatory to complete the migration within SLA Willing to work in 24*7 & Night shift will be provided based on the requirement. Good knowledge in MS Office Minimum Bachelor degree/ preferred other supporting certificates CCNA Additional Details: Shift Time: 24 *7. Associate should be flexible for split week offs.

1. Develop and implement the long-term strategic vision for the network operations department. This includes defining goals, objectives, and performance metrics aligned with the organization's overall business objectives. 2. Assess emerging technologies and industry trends to identify opportunities for network infrastructure improvements and make recommendations for investments in equipment, software, and resources. 3. Responsible for managing and leading the network operations team. This involves hiring and onboarding new team members, setting performance goals and expectations, conducting performance evaluations, and providing coaching and mentoring to foster professional growth. 4. Allocate resources effectively, delegate responsibilities, and ensure that the team has the necessary skills and knowledge to perform their duties. 5. Oversee the design and implementation of network architectures that meet the organization's requirements for performance, scalability, and security. 6. Work closely with network engineers and architects to evaluate and select appropriate network technologies, hardware, and software solutions. 7. Ensure that network designs adhere to industry standards, best practices, and compliance requirements. 8.Responsible for managing the budget for network operations. 9. This includes forecasting, planning, and allocating resources effectively to support ongoing operations, maintenance, and upgrades. 10. Collaborate with finance and procurement teams to negotiate contracts with vendors and manage relationships with third- party service providers. 11. Oversee network performance metrics, capacity utilization, and trends to identify bottlenecks, areas for optimization, and potential risks. 12. Develop and implement strategies to improve network performance, enhance scalability, and ensure high availability. 13.Establish performance baselines and conduct regular capacity planning to support future growth and demand. 14. Oversee the incident and problem management processes to ensure timely resolution of network-related issues. 15. Collaborate with cross-functional teams to investigate and resolve complex incidents, ensuring minimal impact to business Requirements Candidate Profile: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desireable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desireable 8) Knowledge on Project Management - Desireable 9) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 10) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 11) Strong experience in Software Defined Network (SDN) - Mandatory 12) Strong experience in SD-WAN. - Mandatory 13) Minimum 5 years Experience in people Management. - Mandatory 14) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 15) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 16) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 17) Experience in vendor evaluation, negotiation and Management - Mandatory 18) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 19) Must have handled a team size of minimum 10 members. - Mandatory _

1. Basic Configuration and network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

Role & responsibilities 1. Creating and setting up communication networks, including routers, switches, and servers, to support voice and data communication. 2. Ensure that the switches in the network are maintained as per norms. 3. Ensure support for timely connectivity for all the cross functional teams. 4. Diagnosing and resolving network issues, ensuring system availability and reliability. 5. Attend customer complaints on field and give quality resolution within the TAT. 6. Provide timely resolution of technical complaints through analysis / trouble shooting. 7. Tracking network performance, including traffic, speed, and bandwidth, to identify areas for improvement. 8 Regularly checking for security breaches, capacity limits, and other issues that could impact network performance. 9. 100% compliance on safety and cardinal rules. 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service level

Role & responsibilities Monitor network, server, and system alerts via tools and dashboards Identify, diagnose, and troubleshoot performance issues, outages, or failures Escalate unresolved issues to higher-level support teams as per SOPs Maintain detailed logs of incidents, resolutions, and routine checks Perform health checks of IT systems and data centers periodically Follow up with vendors or internal teams on pending issues or hardware replacements Maintain documentation for standard operating procedures and network diagrams Ensure 24x7 system availability in collaboration with the IT team (may include rotational shifts) Preferred candidate profile Bachelors degree in Computer Science, IT, or related field 1–3 years of experience in a similar IT/NOC support role Strong understanding of LAN/WAN, routers, switches, firewalls, and server environments Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG) Basic knowledge of Windows/Linux server administration Excellent problem-solving and communication skills Ability to work in a fast-paced, rotational shift environment

Job TitleSenior Engineer (OTN-DWDM) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainNetwork Support Reporting toManager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: With our global deployment experience for blue-chip clientele that include the world’s largest mobile operators, wholesale carriers and utility companies spanning 75+ countries, our networking professionals and product experts have a deep understanding of what it takes to deliver a world-class and hassle-free customer service experience through Software Enabled Transformation. Our services support team consists of 350+ resources with extensive experience in Wireless, Optical, DWDM, OTN, PTN, Switching/ Routing and Network Management domains. Tejas Networks offers one of the most comprehensive professional services portfolios in the industry covering the entire network delivery lifecycle ranging from network definition and deployment to network operations and transformation. Our end-to-end services portfolio is designed to optimize your Total Cost of Ownership (TCO) through well-researched transformation programs and technology enablers. Supporting 500+ Networks in 75+ Countries 24/7 Technical Support with 26 Support Centres Across the Globe Right First Time to Ensure Zero-Defect Installations 99.999% Network Uptime Delivered Consistently Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a senior engineer, you will have to handle all the issues raised by Customer and partner and should resolve the issues within the defined SLA. Should be ready to visit sites (INTNL Travel) as well to resolve issues if need be. Should coordinate with Internal and testing teams for the issues resolution and determine the Root cause. Resolutions and Root cause analysis should be shared to the customer within SLA. Preparing the Lab setup for troubleshooting purpose. Share weekly SLA to Customers and internally. Daily updates on issue tracking, Troubleshooting and handover to next shift engineer. Proactive Performance monitoring of entire customer Network. 7x24x365 NOC support. Mandatory skills Should be proficient in Technologies like DWDM, OTN, FTTH (OLT & ONT), SDH equipment issues Troubleshooting and resolution Should have been a part of TAC2/3 team. Should have been a part of I&C and testing of DWDM and OTN equipment’s. Experience in NMS, L2-L3 switch, IP-MPLS TP. Experience in Troubleshooting and configuration. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Fair knowledge in the major architectural components of an MPLS VPN. Should be able to debug the network issues, train & guide network engineers. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Familiar with coding/ scripting and automation. Preferred Qualifications: Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Designation: Business Development Manager Managed IT Services Location Bangalore Experience - Minimum 5+ years relevant experience A Noventiq Value Point Systems Pvt Ltd Company, we're on a mission to transform businesses through cutting-edge solutions in Consulting, Integration, and Security. Are you a dynamic sales professional ready to accelerate our clients' Business Transformation Journey? For more details visit valuepointsystems.com No. of Positions- 1 No Identifying and making contact with new prospective clients for Managed Services ( FMS/ Hybrid Support/ Remote Support/ ITSM etc) Arranging meetings with prospective clients for Hybrid NOC Services. Highlighting the benefits/strengths of the Valuepoint IT Managed Services Experience in selling IT services ( AMC/ FMS/ NOC/ RIMS/ SOC) Coordinate with Presales and technical team for WebEx/ POC Meeting clients at their offices, identifying their requirements and then proposing solutions Experience of ITSM tools ( Service Desk, End Point Management, Data Centre Management will be added advantage) Excellent communication written and verbal skill is must Well versed using social media networks LinkedIn and other professional networks interested candidate can forward cv to jyoti.patil@valuepointsystems.com

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. 2+ years of experience in Networking (LAN/ WAN & Security) Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251

Hi We are hiring for ITES Company for the Network Support Engineer Role Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251

Roles and Responsibilities Experience - 8+yrs 1) Responsible for leading a team of network engineers and technicians. This includes hiring, training, and performance management of the team members. 2) Oversee the monitoring of the WiFi & Wired network to identify any performance issues, network outages, or security breaches. 3) Coordinate with the team to troubleshoot and resolve these issues promptly. 4) Must have handson experience in Routing protocols like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 5) Experiece on SD-WAN - Mandatory 6) Experience in Software Defined Network (SDN) - Mandatory 8) Atleast 3-5 years of experience in leading a NOC of L1/L2/L3 Engineers. - Mandatory 9) Extensive experience leading and managing complex internetworking solutions from design to implementation. - Mandatory 10) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 11) Experience in Video Conferencing Equipment Management and Operations. - Desirable. 12) Experience in Fiber deployment including its active components - Desirable Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory Interested candidates share CV on p.preethi@randstad.in

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role & responsibilities MUST be handling CALLS / Conversations with either US / UK Clients or coordination with OnSite teams. (US Accent / Neutral UK Accent). Responsibilities: Manage and maintain the Clients Monitoring Systems for On-premises entities like Servers, Network endpoints and other Infrastructure Monitoring and support experience on any one of the Cloud environments such as AWS, Azure or GCP Hands on experience using monitoring tools such as Zabbix, Cloud Watch, Azure Monitor etc. Preferred basic knowledge and experience on Cloud environments. Alerts and events Management via monitoring tools like Solar Winds, Cacti, Azure Monitor, SCOM, Cisco UCS, Control Up, Citrix Director , Tripwire, LogRhythm, Dynatrace and Splunk. Good knowledge on using ServiceNow for ticketing and Incident Management. Incident Management & Triaging based on SOPs & documented procedures. Critical & Major incident handling and management Backup & DB jobs monitoring Performance & availability monitoring Escalation of incidents to Fisher L2 and other teams Basic triage based on SOPs & Documented procedures. Categorize critical levels for incidents and service requests Participate in change management & Maintenance work Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations. Development of knowledge and skills in network and system administration, particularly about Clients architecture and platforms. Tier 1 Support for co-location, customer backup network and ISP services. Participate in a 24x7 call-out rotation including Weekend support. Montor the AD with Quest Active Directory Monitoring. Patching Services Support the patching activities required, including standard & emergency patching. Use SCCM/Intune and Ivanti Patch/Vulnerability Management tools for patching. Patching of servers and desktops may require troubleshooting (failure percentage) and the SLAs for troubleshooting patches will be on best effort. Backup Support Monitor backup jobs using Veeam tool. Perform basic triage for failed backup jobs and follow defined procedures. Preferred candidate profile Need Strong Communication Skills Need to work 5-days Office

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn