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4.0 - 9.0 years

7 - 9 Lacs

Chandigarh

Work from Office

DETAILED JOB DESCRIPTION Organization: Alaric Ventures Location: Bestech Towers (Mohali) Position: NOC Technician Experience: 4 to 9 Years Position Overview: A leading Managed Services Provider (MSP) based in the USA, dedicated to delivering top-notch IT solutions and support to our clients. We seek a highly skilled and motivated NOC Technician to join our team. This role offers the opportunity to work remotely and be an integral part of our Network Operations Center (NOC) Team, ensuring the seamless operation and management of our clients' IT infrastructure. We want to hear from you if you have a passion for technology and a commitment to excellence! Key Responsibilities: Conduct proactive monitoring and analysis to identify potential issues. Respond to network issues and troubleshoot connectivity problems. Interact with vendors to troubleshoot and resolve ISP issues. Monitor the Auvik dashboard and respond to alerts. Monitor the SentinelOne dashboard and respond to alerts. Monitor security dashboards and respond to alerts. Perform routine server maintenance and updates. (Not Primary but if candidate has the knowledge, it will be great) Perform routine firewall maintenance and updates, Fortinet and Sonicwall Manage and maintain user accounts in AD and Azure AD. (Not Primary but if candidate has the knowledge, it will be great) Collaborate with team members to implement network upgrades and enhancements. Maintain accurate and detailed documentation of incidents, resolutions, and system changes within our ticketing system. Qualifications: 4 years of experience in NOC role. 4 years of experience with: Troubleshooting and resolving network connectivity issues. Maintaining and troubleshooting Microsoft Server OS (Not Primary but if candidate has the knowledge, it will be great) Monitoring network security. Utilizing network monitoring tools such as Auvik and SentinelOne. Performing routine server and firewall maintenance. Managing user accounts in AD and Azure AD. (Not Primary but if candidate has the knowledge, it will be great) Excellent English language communication skills, both oral and written. Ability to work independently and manage time effectively in a remote working environment. If you are ready to take your career to the next level, apply now to become part of our dynamic team. Let's work together to deliver exceptional network solutions! Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

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10.0 - 20.0 years

20 - 27 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Title: Network Operations Center (NOC) Manager Location : Airoli, Mumbai Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 810 years of experience in network operations, with at least 57 years in a managerial or supervisory role. Proven experience in managing a NOC team and overseeing large-scale network infrastructures. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices. Soft Skills: Excellent leadership, team management, and mentoring abilities. Strong problem-solving, decision-making, and analytical skills. Effective communication and interpersonal skills. Ability to perform under pressure and manage multiple priorities effectively. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

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6.0 - 10.0 years

10 - 15 Lacs

Bengaluru

Work from Office

Rotational Shift Work From Office only Position Overview: Key Responsibilities Knowledge & experience on routing protocols like BGP, OSPF, Static Routing, BFD etc Knowledge of ACI & should know terminology like Vlan,. Switching technology, Vlan, Spanning-tree, VTP, ACL etc. Knowledge of Multicast routing, PIM, IGMP protocols, SPT etc. Experience & hands on with Switches and Firewalls of different vendors like Cisco,- Nexus, Aruba, Meraki, FortiGate , Fortinet, PaloAlto Should experience & knowledge of Nexus family eg. VPC, VDC, MEC, Orphan port management. Excellent knowledge of TCP/IP, IPSec, PPP, HSRP, VRRP, redundancy protocol, IPSLA and SNMP protocols. Monitoring tool NMS, whatsupGold, Multiping, SolarWinds. WLC management Troubleshooting & Coordinating with Cisco TAC, Arista TAC, and Huawei TAC and follow up with them regarding the issues. Monitor system resource utilization, trending, and capacity planning. Provide Level-2 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the companys security team. Liaise with vendors and other IT personnel for problem resolution. Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Perform server and security audits, and system backups and recovery. Exposure to AWS Environment Proven hands-on network engineering experience CCNA or higher (CCNP highly valued) Solid understanding of the OSI or TCP/IP model Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) What you will bring to the team: Minimum 5+ Years of experience with relevant certifications. L2 engineer with good DC R& S experience (approx. 5-7 years of exp.) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) preferably Cisco Devices Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Monitor performance and ensure system availability and reliability. Oversee new and existing equipment, hardware, and software upgrades. Hands-on experience with monitoring, network diagnostic and network analytics tools University degree in Computer Science or a related subject Bachelor of Degree.

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7.0 - 10.0 years

7 - 14 Lacs

Mohali

Work from Office

Roles & Responsibilities:- 1. OSS/BSS Management Oversee uptime and performance of key OSS/BSS systems: OSS: Fault Management, Performance, Inventory, Provisioning, Activation BSS: Billing, CRM, Mediation, Charging, Order Management. Ensure proper data integration across northbound/southbound interfaces Collaborate with application and service delivery teams for end-to-end deployment. 2. Networking Operations Ensure availability and performance of routers, switches, firewalls, and load balancers Configure and optimize routing protocols (OSPF, BGP, IS-IS, MPLS-TE) Oversee IP address planning, VLAN configurations, multicast, QoS policies Lead escalations for Layer 2/3 issues and ensure minimal service downtime 3. NOC Security Oversight Interface with OEMs and IT security teams to coordinate response to incidents Ensure compliance with firewall rules, access logs, and patch management Conduct periodic audits of firewall and security configurations 4. Incident, Change, and Problem Management Lead resolution of P1/P2 outages including OSS/BSS faults, major routing issues, and cyber incidents Drive root cause analysis (RCA) and implement long-term corrective measures Manage change lifecycle to ensure safe and controlled deployment across live networks 5. Team Leadership Manage and mentor L2 NOC engineers, OSS/BSS admins, network engineers, and security staff Define shift rotations, escalation hierarchies, and on-call support structure Conduct training sessions and cross-domain skill development 6. Reporting, Governance & Compliance Publish dashboards: Network KPIs, OSS/BSS uptime, incident MTTR, threat alerts Participate in audits, RCA presentations, and vendor governance reviews Preferred candidate profile Technical Skills Required: Networking: Strong expertise in Layer 2/3 protocols, IP/MPLS networks and routing/switching OSS/BSS: Experience with OSS and BSS platforms Security: Hands-on with firewalls (Palo Alto, Fortinet, Checkpoint) Tools & Systems: Familiarity with NMS/EMS platforms, SNMP, Remedy/ServiceNow, monitoring tools

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1.0 - 4.0 years

3 - 5 Lacs

Noida

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Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

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4.0 - 6.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Date 2 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:481603 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than38 900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. OVERALL PURPOSE OF THE ROLE: The primary responsibility of the specialist security Operationsis to ensure security risks are identified and managed within acceptable limits. The Security specialist will work closely with Design Authority, Solution Architects, IS Design,IS&T operations and Business teams to manage security of the organization RESPONSIBILITIES: To analyse and update critical and non critical log sources and their health status check for redundant log sources and take necessary steps working with right stake holders daily health check and monitoring of SOC infra Co-relationship, framework management for SOC use cases responsible for analytics and data crunching or data analysis and represenation of outcome for leadeship to make next decisions KPI definition, revision and imprvement for SOC infra, health and use cases TECHNICAL COMPETENCIES & EXPERIENCE To be considered for this role, candidate need to demonstrate the following skills experience and attributes: Bachelors/Masters degree in Engineering/Technology or related field Minimum 4-6 years of relevant IT experience Professional industry standard certifications like CISSP, CEH, GIAC, CISM, ISO 27002 etc. will be an added advantage Experience with various IT / Security technologies including, Active Directory, DNS, Messaging, Firewalls/ VPN Gateways, IPS, Proxy, WAF, PKI, IAM,etc. Good understanding of tools like CyberArk, PingIdentity, Sailpoint, Qualys, Veracode Proficient handson experience and understanding of various security tools and technologies. Experience in an operational role working directly with internal and external customers, trouble ticketing systems, and incident management Solid understanding of ITIL process framework Must understand and have worked in an operational environment such as a NOC or SOC for 2 4 years Demonstrated leadership experience in the area of Security Operations Proven planning, prioritization, and organizational skills Demonstrated drive for continuous learning, results orientation, and teamwork Ability to drive change through innovation & process improvement Ability to manage projects and drive action items with customers and crossfunctional peers Proven crisis management skills Professional & concise communication (written & verbal) Ability and flexibility to adapt to change, including shifting and competing priorities Demonstrated ability to be a big picture thinker, strategist, and long term planner Strong analytical skills with demonstrated problem solving ability Project management skills with a proven ability to design workable solutions will be an added advantage Exposure to ISO 27002 and ISO 27005 An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.

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5.0 - 10.0 years

15 - 25 Lacs

Bengaluru

Remote

Hiring for European Cyber Security Company. Role & responsibilities: Act as the highest point of technical escalation within the team for cloud infrastructure, platform and application related issues. Troubleshoot and resolve complex incidents involving AWS services, containerized environments, application availability and customer raised tickets. Ensure that the application uptime is 99.99% and customer tickets are promptly answered. Own major incident response: coordinate efforts across teams, lead root cause analysis (RCA), and deliver clear post-mortem reports. Monitor system health and security events using advanced tools. Collaborate with Care Efficiency Leads and Engineering teams to improve observability and automation. Maintain internal runbooks, playbooks, and documentation for recurring or high-risk scenarios. Implement proactive improvements to reduce MTTR (mean time to resolution) and eliminate recurring incidents. Support change management processes and participate in planned maintenance windows. Mentor other Care engineers, encouraging a culture of knowledge-sharing and continuous improvement. Participate in 24/7 coverage including on-call shifts or rotations as needed. Preferred candidate profile: 5+ years of experience in NOC, or SRE roles, with at least 2 years in a Tier 3 or senior escalation role. AWS Architecture Expertise : In-depth knowledge of AWS architecture principles, security best practices, and advanced services relevant to cloud infrastructure. Containerization Knowledge : Experience with Docker and container orchestration using Amazon ECS/EKS to maintain microservices architecture. Advanced Monitoring Solutions : Hands-on experience with Dynatrace, Datadog, CloudWatch, or similar tools. Expertise in implementing and optimizing monitoring solutions for complex, distributed cybersecurity infrastructure. Linux System Administration : Strong command of Linux environments with ability to perform system hardening aligned with security best practices. Scripting & Automation : Proficiency in Bash, Python, or PowerShell scripting for automating routine tasks, log analysis, and creating incident response procedures. Development of complex automation workflows to reduce MTTR and eliminate manual processes. CI/CD Pipeline Expertise : Experience with continuous integration/continuous deployment pipelines for security products. Multi-Cloud Strategy : Experience with hybrid or multi-cloud environments to support diverse infrastructure needs. Performance Optimization : Advanced skills in tuning cloud resources for optimal performance while maintaining uptime requirement. Operational Skills: Technical Leadership : Ability to lead technical response teams during critical incidents affecting partners. Mentorship : Skills in mentoring L1 and L2 engineers on specific technologies and processes. Root Cause Analysis : Expert-level problem investigation and root cause analysis skills to prevent recurring issues in environment. Process Improvement : Ability to identify inefficiencies in operational processes and implement improvements to enhance partner support. Cross-team Collaboration : Strong collaboration skills to work effectively with Engineering, Product, and Partner teams during complex incidents. Bonus Points For: Business Impact Awareness : Deep understanding of how technical issues impact customer business operations and end-users. Custom Partner Solutions : Experience with customized deployments for high-tier partners and ability to troubleshoot complex partner-specific configurations.

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3.0 - 8.0 years

3 - 7 Lacs

Noida

Hybrid

Hi We are Hiring NOC Engineers for Noida Location JD- Must to Have Skills Monitoring Tools Solarwinds etc Essential Skills 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM – Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc. Interested candidates may share their updated cv at sanjana.vaish@agreeya.com

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5.0 - 10.0 years

6 - 8 Lacs

Hyderabad

Work from Office

SUMMARY Job Description: Network Administrator/Engineer Mandatory Technology: Switching/Routing Experience: 5+ years Location: Hyderabad/Mumbai Must - Have: The candidate should have 3 years of relevant experience in routing and switching, along with Network L2 support. Job Brief: We are seeking a Network Engineer to maintain and support our client's expanding network infrastructure across PAN India. The individual will be part of the WAN team responsible for creating and maintaining highly available network architectures that align with business objectives and SLAs. Responsibilities: Verify configuration and plan various network devices and services such as routers, switches, and SD-WAN. Demonstrate knowledge of dynamic routing protocols and actively participate in project planning and implementation. Monitor system performance, availability, and reliability, along with resource utilization and capacity planning. Provide Level 2 support and troubleshooting, collaborating with stakeholders to address downtime and network outages. Adhere to established configuration and change management policies and work with the security team to implement security tools and policies. Collaborate with vendors, ISPs, and other IT personnel to resolve issues and ensure network device hardening and compliance. Requirements Requirements: Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users. Proven hands-on network experience in configuring and troubleshooting, particularly in a NOC environment. Certification in CCNA, CCNP (Routing and Switching). Hands-on experience with networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, EIGRP) and Cisco Nexus switches. Solid understanding of the OSI or TCP/IP model and core knowledge of routing and switches. Proficiency in monitoring, network diagnostics, and network analytics tools (e.g., SolarWinds, HP OpenView). Proficient in MS Office and effective coordination with service providers and branch users.

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4.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai

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At least 4 to 5 years of working knowledge of Satellite Earth Station technologies • Hands on operational knowledge of VSAT technologies • Experience in design and operation of satellite communication •

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3.0 - 8.0 years

7 - 13 Lacs

Mumbai Suburban, Thane

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Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

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3.0 - 8.0 years

7 - 13 Lacs

Navi Mumbai, Pune, Mumbai (All Areas)

Work from Office

Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

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2.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

NOC Engineers does Alarm monitoring of the Aeris network, responding to trouble indications. When an issue is identified, NOC Engineers work to determine the cause of the problem. Good Knowledge of various telecom networks (GSM/ WCDMA/ LTE networks)

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1.0 - 3.0 years

3 - 5 Lacs

Kochi

Work from Office

• PRTG, CheckMK, SolarWinds, Auvik. • Knowledge of Infrastructure fundamentals Microsoft Server (Various) Azure\AWS Cisco\Juniper\Fortinet VMware\Proxmox Rapid7\SentinelOne

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Job Details: : Performs functional logic verification of an integrated SoC to ensure design will meet specifications. Defines and develops scalable and reusable block, subsystem, and SoC verification plans, test benches, and the verification environment to meet the required level of coverage and confirm to microarchitecture specifications. Executes verification plans and defines and runs emulation and system simulation models to verify the design, analyze power and performance, and uncover bugs. Replicates, root causes, and debugs issues in the presilicon environment. Finds and implements corrective measures to resolve failing tests. Collaborates and communicates with SoC architects, microarchitects, full chip architects, RTL developers, postsilicon, and physical design teams to improve verification of complex architectural and microarchitectural features. Documents test plans and drives technical reviews of plans and proofs with design and architecture teams. Incorporates and executes security activities within test plans, including regression and debug tests, to ensure security coverage. Maintains and improves existing functional verification infrastructure and methodology. Absorbs learning from postsilicon on the quality of validation done during presilicon development, updates test plan for missing coverages, and proliferates to future products. Qualifications: Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. listed below would be obtained through a combination of Industry job-relevant experience, internship experiences and or school work/classes/research. Education Requirement- Bachelors degree in Electrical or Computer Engineering, Computer Science, Math, Physics, or related field plus 10+ years of industry work experience, or- Masters degree in Electrical or Computer Engineering, Computer Science, Math, Physics, or related field plus 9+ years of industry work experience, or- PhD in Electrical or Computer Engineering, Computer Science, Math, Physics, or related field plus 8+ years of related work experience.Minimum Qualifications- 9+ years of experience in relevant Pre-Silicon validation position having gone through multiple project cycles to gather in-depth know how. Solid work experience in designing, verifying, and validating complex hardware systems. Solid programming skills in C/C++, Verilog, System Verilog, UVM, assembly, and Python. Proficient in debugging SOC, fabric, NOC, memory, various protocols like PCIE or Ethernet, or other complex ASIC designs. Knowledge of advanced computer architecture and micro-architecture concepts. Experience with writing directed and random test cases. Experience with design verification and validation methodologies and strategies. Good communication skills, and a team player. Able to work independently in a fast-paced team and environment. Desired - Deep knowledge of system architecture including CPU, Data path packet processing flows , Boot Flows, fabrics, interconnects, NOC, memory sub-systems, I/O peripherals (UART/SPI), bus protocols (AXI/APB), PCIE, Ethernet, DMA etc. Experience with boot, reset, clock and power management. Job Type: Experienced Hire Shift: Shift 1 (India) Primary Location: India, Bangalore Additional Locations: Business group: The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers. Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Work Model for this Role This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. *

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai

Work from Office

About NCR Atleos Incident Manager Position Summary As the Incident Manager, you will oversee all aspects of the Incident Management process, from identification to restoral of service as quickly as possible to minimize the impact to business operations . Also, the IT Incident Manager will drive continuous improvement activities including focusing on driving down incident count, reducing Mean time to Restore (MTTR) and incident duration and will act as an escalation point for leadership and our business partners. If you have an obsessive focus on troubleshooting, service levels, standardizing processes, meaningful metrics, and enjoy driving continuous improvements, then this is the right opportunity for you. Role and Responsibilities Participate in a 24/7/365 on-call rotation. Point of contact for all Major Incidents. Lead, facilitate and coordinate the Incident Management technical bridges to drive incident resolution as quickly as possible. Adhering to policies and procedures. Triage all the appropriate support teams to expedite troubleshooting within a technical bridge and business bridges. Responsible for ensuring all senior roles and accountabilities for assessing business impact and restoring service are represented and prescribed action is implemented Provide frequent and meaningful business/client-centric executive communication to our senior business and technology leaders. Severity (Impact / Urgency) and Priority determination based on situational appraisal and extracted information from our partner functions. Maintaining a heightened level of sensitivity to future business impact and risk to customers/stakeholders. Acting in a leadership style capacity and having general oversight on our most significant Major Incident events. Establish and cultivate relationships with stakeholders to create and support the incident and problem management processes. Generate KRI/KPI reporting to measure success of the incident management process, trend analysis reports of recurring incidents, monthly metrics major incidents and other reports as required. Initiate actions to resolve potential interruptions to service identified during proactive and trending analysis of IT incidents. Work with cross-functional business teams to understand SLAs for reporting. Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable. Participate in other projects and duties as assigned. Skill /Preferences Must be able to take the initiative and be a self-starter. Must have minimum 3yr experience in Incident manager role with overall experience of minimum 5yrs+ Enterprise major incident command and control experience managing bridges across several IT disciplines to ensure to ensure timely resolutions and proper documentation. Experience with application or infrastructure technical analysis, such as reading logs, alerts, and monitors. Working knowledge of IT infrastructure componentsservers, storage, networking, and security. Experience in crafting clear and concise incident status updates suitable for an executive level IT and business leadership audience required. Working knowledge and experience with Enterprise Service Management (ESM) platforms such as ServiceNow, or equivalent ticket management tools. Experience gathering incident management process metrics. Strong working knowledge of ITIL and IT Service Management processes, specifically around incident and problem management. Experience working in a managed services environment with knowledge of vendor governance. Experience with high availability/incident response (on call). Experience in working in a Service Delivery role in a Business-Critical environment. Must have a business/ end user focus with a technical background. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment. Proficient inMicrosoft Office 365 applications especially in Word, Excel, PowerPoint and Outlook. Fluent in English verbal and written. Some of the soft skills / abilities required for you to be successful in this role include Critical Thinking, Problem Solving and Deductive Reasoning. Leadership Capacity, Capability, and Competency (Leaders inspire other to take action) Commanding presence. Active Listening with the ability to learn, develop and execute quickly Great Team Player Characteristics. Maintaining a professional demeanor and attitude to control the chaos. Ability and confidence to act decisively and take constructive feedback. Exercise influence over a wide variety of individuals at all levels of technical & business leadership. Ability to multi-task and make good judgments in a dynamic and high impact environment. Ability to challenge the assumptions and information that does not reflect accurately the situation at hand. Excellent phone / video presence and verbal / written communication skills. Strong relationship management and client centric mindset. Additional Preferred Qualifications: ITIL certification. Working experience and knowledge of end-to-end IT software and systems solution delivery from idea conception, design, development and transition into production operations and maintenance. Experience including software development, Unix systems administration, and cloud-based application management. Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises. Strong formation in running incidents / situations / crisis events in a large, complex enterprise environment. Education Bachelors degree in computer science or related field and a minimum of 4 years of demonstrated in ITSM and/or Information Technology. Or any equivalent combination of experience training, and/or education. 4+ years of work experience EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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10.0 - 15.0 years

18 - 22 Lacs

Hyderabad, Pune

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1) Job Purpose Fault management for Multivendor Multi technology IP network Responsible for quick restoration of P1/P2 incidents within SLA by applying suitable work around/solution. Ensure timely management escalations for all P1/Special incidents as per process and regular update 2) Key Accountabilities / Key Result Areas Manage, troubleshoot & restore faults across multi-vendor multi technology IP networks Able to understand the overlying services Voice, Data and other services and their architecture Able to manage ISP and CORE IP network Comply with internal systems, procedures and processes and ensure that the team comply with industry standards and best practices like ISO20K, ISO27K 3) Core Competencies, Knowledge, Experience, Technical / Professional Qualifications Description Technical skill evolution Should have 10+ Years of Telecom experience with minimum 5+ in Incident/Fault Management in IP Should have knowledge of routing and switching protocols like BGP, ISIS, Data centre technologies (SDN, VxLAN), OSPF, HSRP, VRRP etc across CISCO, Juniper, NOKIA etc. Should have strong knowledge of IP Network Architecture with services Excellent Communication and Coordination skills, confident and structured when dealing with conflict Experience in managing major incidents with good understanding of business and service impact. Demonstrate effective stakeholder engagement Operational Skill Able to handle multiple outages at same time with coordination with relevant stakeholders Strong interpersonal & verbal communications with good written skills. Ability to manage shifts, Calm under pressure, Good problem-solving techniques and Customer focused Able to take responsibility and motivate team members in difficult or stressful situations Digital DNA Should identify automation opportunity and implement it. Process enhancement Should understand industry standard process and framework like ITIL & ISO. Should be able to improve and implement the current INM process Familiar with ISO 27001 & the process of ISO 20000 audit and compliance Always follow HSW rules Core Competencies, Knowledge Professional Qualifications Candidate must possess engineering bachelor's degree, Post Graduate Diploma, Professional Degree in Information Technology or equivalent Must have foundation qualification in ITIL V3 4) Key Performance Indicators Ability to efficiently and effectively perform the technical requirements with troubleshooting, problem solving, and analytical skills Ability to prioritize work with a sense of urgency and manage issues /escalations to consistently provides high quality and standardized professional services Ability to work independently with a significant attention to detail & Ability to work under pressure. Ability to manage shifts, Calm under pressure, Conscientious with a strong sense of pride and accountability, Good problem solving techniques and Customer focused

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10.0 - 15.0 years

6 - 9 Lacs

Mumbai

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Liaise with Govt departments (such as Municipal Corporation, MHADA, MMRDA, SRA, Town Planning). Coordinate for obtaining statutory approvals, Commencement Certificate (CC), Intimation of Disapproval , Occupation Certificate, Building Plan Sanctions Required Candidate profile Act as a bridge between the construction ite, head office, consultants, contractors & external agencies. Personally visit government offices to track file movements, resolve queries & building bylaws

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8.0 - 13.0 years

11 - 16 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: The role generally entails a mixture of: Ownership of a piece of the test bench Planning & execution of feature additions and mode re-enablement on particular variants Bug fixes Debug of regression signatures Developing/Deploying new tools for performance validation Performance monitor and profiler development and deployment Workload specific simulations on the emulator Following skillset is required: Strong Python, C++ skills Reading Specs and developing test plans Monitors, scoreboards, sequencers, and sequences, that utilize scripts, System Verilog, UVM, and methodologies to increase the rate with which bugs are found and resolved Candidates should be comfortable checking our builds, navigating big test benches, analyzing coverage, and adding or enabling extra debug, Must be willing to dig into fail and understand what is happening 6 months - 8 Years of industry experiences in the following areas- Basic of digital design concepts, fifo etc Basic understanding of DDR is a plus Understanding of interconnect protocols like AHB/AXI/ACE/ACE-Lite Understanding of multi-core ARMv8 CPU architecture, coherency protocols and virtualization Minimum requirement is Bachelor of Engineering however preferred is Masters of Engineering in Computer Science or Computer Engineering Candidate must possess right analytical skills, debug oriented mindset and must be open to discuss , deep dive, collate and present the design and environment understanding . Minimum Qualifications: Associate's degree in Computer Science, Electrical/Electronic Engineering, Engineering, or related field.

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3.0 - 8.0 years

17 - 22 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. You will be part of Automotive System Performance team that is responsible for optimizing the Multimedia performance on Snapdragon Automotive chipsets. The Candidate should have at least 6-8 years of experience on Multimedia technologies comprising of Camera, Video, Graphics, and Display technologies. The candidate should be proficient in Android/Linux kernel fundamentals, Debug tools, fundamentals of interconnects, System QoS, Bus protocols and performance Monitoring. The Candidate should have the following requirements At least 6-8 years of embedded domain experience in Multimedia Hardware architecture and device driver development. Proficient in hardware fundamentals of display/Video/Camera basics, DDR, SMMU, NOC and system interconnects, AXI/AHB Bus protocols and hardware Performance Monitoring systems. Good understanding of Auto/Mobile SoC architectures and Multimedia Subsystems hardware data flows. Basics of Arm processor architecture, Multicore/Multiprocessor with SMP/heterogenous cores. Expertise in C programming language on an embedded platform is a must. Operating systems/RTOS/Linux kernel internals, scheduling policies, locking mechanism, MMU/paging etc. Prior working experience in IP hardware functional and performance validation in silicon and or emulation, preferably in Multimedia domain viz. camera, Video, Display, GPU and Audio. Familiar with Android System tools, Debug tools, JTAG, scripting etc. \ Passion in debugging system level issues, working with teams across geographies and partnering with cross functional teams towards meeting project milestones. Exposure to working on emulation/pre-si environment is added advantage. Responsibilities The candidate is expected to assume all responsibilities towards project execution. With good understanding of SoC Multimedia cores, candidate should be able to support activities related to System use cases profiling and optimization. The candidate will be responsible for understanding the HW setups in the lab and carrying out the performance tests. Education RequiredBachelor's, Computer Engineering and/or Computer Science and/or Electrical Engineering PreferredMaster's, Computer Engineering and/or Computer Science and/or Electrical Engineering

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6.0 - 11.0 years

18 - 22 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: We are seeking a highly experienced Network-on-Chip (NoC) Architecture and Systems Engineer to join our innovative and dynamic NoC systems team. The ideal candidate will have a deep understanding of NoC architectures, system design, and various communication protocols such as PCIe, CXL, and AMBA CHI. This role involves designing, implementing, and optimizing NoC solutions for complex SoC (System on Chip) designs, collaborating with cross-functional teams, and driving research and development initiatives to stay at the forefront of technology. Key Responsibilities: Architecture Design: Develop and optimize NoC architectures for high-performance SoC designs, including routers, interconnects, and communication protocols. Protocol Expertise: Design and implement NoC solutions that support various communication protocols such as PCIe, CXL, and AMBA CHI. System understanding: Understanding of NoC solutions for overall SoC design, ensuring seamless communication between various IP blocks and subsystems. Performance Analysis: Conduct detailed performance analysis and benchmarking of NoC designs to identify bottlenecks and areas for improvement. Collaboration: Work closely with hardware, software, and verification engineers to ensure that NoC designs meet system requirements and performance goals. Troubleshooting: Identify and resolve complex issues in NoC design and simulation. Research and Development: Stay updated with the latest advancements in NoC technology and contribute to the development of new methodologies and tools. Actively participate in research projects to explore new NoC architectures and protocols. Primary Skills Proficient in NoC design and optimization techniques. Strong understanding of digital design principles and SoC architecture. Experience with hardware description languages (HDLs) such as Verilog. Familiarity with SystemC and C++ for modeling and simulation is a plus. Knowledge of NoC simulation tools and environments is a plus (e.g., Gem5, Noxim). Experience with performance analysis and benchmarking tools. Expertise in various communication protocols such as PCIe, CXL, and AMBA CHI is a plus. Soft Skills Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work independently and in a team environment. Attention to detail and a commitment to quality. Enthusiasm for research and innovation. Preferred Skills: Experience with Network-on-Chip, high-performance computing and parallel processing. Knowledge of ASIC design flows. Familiarity with scripting languages (e.g., Python, Perl). Experience with version control systems (e.g., Git). Background in NoC design, NoC Architecture, low-power design and optimization. Publication history in relevant technical journals or conferences. Qualifications: Education: Bachelors or Masters degree in Electrical Engineering, Computer Engineering, or a related field. Experience: 6 to 11 years of experience in NoC architecture and systems design. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience.

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5.0 - 10.0 years

12 - 16 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a DV Engineer with a focus on SOC design verification, you will work to understand the internal requirements and complexities of our highly complex auto, compute, mobile, XR-VR, IoT SOCs and architect the required verification strategy. You will help set up methodologies, develop test plans, and verify that the design meets the highest quality standards. We believe in early involvement of DV, so you will also participate in architecture/product definition through early involvement in the product life-cycle. Preferred qualifications B.E/B.Tech/M.E/M.Tech in Electronics with 5+ year experience in verification domain. Strong fundamentals in digital ASIC verification Experience in IP/SS/SoC level verification of medium to high complexity design Familiarity with system level HW and SW Debug techniques and Verification requirements A good understanding of the complete verification life cycle (test plan, testbench through coverage closure) Strong System Verilog/UVM based verification skills & Experience with Assertion & coverage-based verification methodology Experience w/ PSS or higher-level test construction languages is an added advantage Working knowledge of Interconnect architecture and Bus protocols like AMBA - ACE/CHI/AXI Good understanding of low power design techniques Proficient with low power SoC design constructs such as clock gates, level shifters, isolation cells and state retention cells. Experience with UPF/CPF based power aware verification. Working knowledge of GLS , PAGLS and scripting languages such as Perl, Python is a plus Prior work on NoC/Interconnects end to end verification with solid understanding on to Bus protocols, Coherency, Performance, Latency, clock gating etc. Knowledge of one or more of Multimedia design blocks such as Display/Camera/Video/GFx Knowledge of one or more of peripheral blocks verification such as PCIe/USB/UFS/I3C Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. Roles and Responsibilities Define verification architecture, develop test plans and build verification environment Work with design team to understand design intent and bring up verification plans and schedules Verify Subsystems and Full SoC using advanced verification methodologies Build agents and checkers from scratch. Perform and write test plan from design architecture specs and/or protocol standard Develop test plan to verify all low power aspects across all modes of verification- RTL, PA-RTL, PA-GLS and Formal Own end to end DV tasks from coding Test bench and test cases, write assertions, debugging UPF and RTL and achieving all coverage goals Assist in silicon bring-up, debug and bring-up activities

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0.0 - 4.0 years

0 - 2 Lacs

Chennai

Work from Office

Qualifications & Experience: Minimum 6 months of relevant experience in IP/Media Networks; Valid CCNA certification is mandatory. Job Responsibilities: Provision, migrate, and troubleshoot SDH, Packet, and IP services in line with project scope and requirements. Execute network configurations and service implementations as per customer and internal specifications. Perform network fault analysis, diagnose performance issues, and initiate corrective actions. Collaborate with cross-functional teams for seamless project execution and delivery. Maintain technical documentation and update relevant records in the system. Desired Skills Proficiency in provisioning, migration, and troubleshooting of SDH, Packet, and IP-based services. Experience with Network Management Systems (NMS) for the following OEMs: ECI: XDM, BG, NPT Ciena: EPT Strong command-line interface (CLI) skills using Putty with hands-on experience on: Cisco Nokia Huawei Ability to analyze network performance and propose enhancements.

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2.0 - 4.0 years

3 - 8 Lacs

Hyderabad

Work from Office

Role & responsibilities Monitor and manage network environments Ensure optimal performance and update of critical network infrastructure Provide technical support to end users Resolve issues relating to hardware, software and mobile telephony across our end userbase Perform routine maintenance and updates Maintain and update network and compute environments Collaborate with other functions and teams within IT and the wider business unit Troubleshoot and resolve complex technical issues Maintain knowledge documentation Document network configurations, procedures and known issues Assist in the implementation of new technologies Implement and upgrade new services and platforms, adhering to appropriate change controls Ensure compliance with company policies Adhere to company and industry standards for security, data protection and all Standard Operating Procedures Respond to and manage incidents and service requests Respond and resolve incidents and requests within SLA/OLA Manage and support Microsoft Azure environments Monitor performance, troubleshoot issues and ensure security and compliance Implement and maintain Azure based solutions Manage virtual machines, storage accounts and networking components Major Incident Management Working with Service Management, coordinate and document major incidents through to resolution Problem Management Working with Service Management, coordinate and document post incident reviews and root cause information, as well as preventative information Change Management Working with Service Management ensure all changes to our environments are documented and approved through appropriate processes Other Carryout any other reasonable duties as requested. Functional Competencies (Technical knowledge/Skills) Strong knowledge of network protocols, hardware, and software. Experience with network monitoring tools and troubleshooting techniques. Familiarity with end-user computing environments, including desktops, laptops, and mobile devices. Experience with Microsoft Azure, including managing virtual machines, storage, and networking components. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. Ability to manage multiple tasks and priorities in a fast-paced environment. Core knowledge of ITIL processes, including but not limited to Major Incident, Problem and Change Management Experience, Education, and Certifications Proven experience in a similar role within a Network Operations Center or IT Service Desk environment. Bachelor's Degree in a technical discipline or equivalent project-related experience. Willingness to work in a shift-based role supporting a 24x7 rotational. Microsoft Azure Certifications and ITIL V4 Certifications are preferential but not essential. English: Fluent.

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3.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

We are looking for a Kibana Subject Matter Expert (SME) to support our Network Operations Center (NOC) by designing, developing, and maintaining real-time dashboards and alerting mechanisms. The ideal candidate will have strong experience in working with Elasticsearch and Kibana to visualize key performance indicators (KPIs), system health, and alerts related to NOC-managed infrastructure. Key Responsibilities: Design and develop dynamic and interactive Kibana dashboards tailored for NOC monitoring. Integrate various NOC elements such as network devices, servers, applications, and services into Elasticsearch/Kibana. Create real-time visualizations and trend reports for system health, uptime, traffic, errors, and performance metrics. Configure alerts and anomaly detection mechanisms for critical infrastructure issues using Kibana or related tools (e.g., ElastAlert, Watcher). Collaborate with NOC engineers, infrastructure teams, and DevOps to understand monitoring requirements and deliver customized dashboards. Optimize Elasticsearch queries and index mappings for performance and data integrity. Provide expert guidance on best practices for log ingestion, parsing, and data retention strategies. Support troubleshooting and incident response efforts by providing actionable insights through Kibana visualizations. Primary Skills Proven experience as a Kibana SME or similar role with a focus on dashboards and alerting. Strong hands-on experience with Elasticsearch and Kibana (7.x or higher). Experience in working with log ingestion tools (e.g., Logstash, Beats, Fluentd). Solid understanding of NOC operations and common infrastructure elements (routers, switches, firewalls, servers, etc.). Proficiency in JSON, Elasticsearch Query DSL, and Kibana scripting for advanced visualizations. Familiarity with alerting frameworks such as ElastAlert, Kibana Alerting, or Watcher. Good understanding of Linux-based systems and networking fundamentals. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications: Experience in working within telecom, ISP, or large-scale IT operations environments. Exposure to Grafana, Prometheus, or other monitoring and visualization tools. Knowledge of scripting languages such as Python or Shell for automation. Familiarity with SIEM or security monitoring solutions.

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