248 Noc Jobs - Page 10

Key responsibilities: Organizational Responsibilities Provide leadership and oversight to the technology and services teams to ensure adherence to both project deliverables and operational KPIs are being met. Partner across the GTI organization to ensure seamless service delivery where Infrastructure services are the dependent systems. Project Responsibilities Execute projects to achieve the interim goals along the way to fulfillment of the vision. Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions. Resolve issues, identify risks, and escalate, as necessary. Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks, and estimates. People Management Responsibilities Manage the recruitment and selection of a talented team. Manage and report staffing, resource allocation, goal setting and measurements. Effectively cultivate a culture of continuous improvement and teamwork among the staff Build and manage capabilities via integrated onshore and offshore teams. Operational Responsibilities Establish proactive operational measures to reduce production downtime incidents. Lead efforts to continually improve process for Member Firms Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production. Integrate security standards and processes into daily work to meet and sustain compliance with secure practices. Specific Responsibilities Leads the USI based delivery teams for the GTI organization Ensures innovation, global synergies, and brand protection. Develops strong working relationships across teams encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs. Develops and manages IT budget plan working jointly with the GTI leadership Performs job-related duties as assigned. Drive improvements in the service delivery model while adhering to the cost containment and operational efficiencies. Ongoing service improvement activities within the service delivery lifecycle and identify opportunities to improve the performance of services to deliver enhanced value to the business Education & Experience Education: bachelors degree in computer science, engineering, information system or related field. Masters in information systems or business preferred. Years of Experience: 22+ years Technical Skills At least 22 years of experience in technology in a large scale complex global organization Extensive experience defining overall strategy and innovation for a global organization. Demonstrated ability balancing costs, risks, and schedule. Experience architecting and designing End user technologies. Experience with defining and executing strategies and approaches around end user technologies. Other Qualifications Minimum of 10 years managing multiple work streams/large teams Demonstrated ability to set and meet deadlines and manage related risks. Strong situational leadership instincts and abilities Ability to manage and work with culturally and

Network Engineering Advisor SD WAN Implementation:Design/Manage SD-wan LAN Operations insightProtocolsExperience in L2/L3protocols NOC Builddesigning, SOP preparations, Documentation. leading the Team and monitoring NOC Operations, troubleshooting network systems, Tools like SNMP tools, WindRiver. Experience in cisco switches and CPE devices Knowledge on firewall to understand the network security.

Job Title: Solution Architect Lead Planning - Solution Architect Lead (Telecom, Transmission, NOC, SOC, IT, OSP) Location: Corporate Office Department: EPC projects Reports To: Planning Head Technology Enterprise. Job Overview: The Planning - Solution Architect Lead is responsible for designing, planning, and integrating cutting-edge solutions for telecom infrastructure, including Transmission (DWDM, IP-MPLS), NOC, SOC, IT systems, and OSP networks. This role ensures that network architectures are optimized for scalability, security, and operational efficiency, aligning with organizational objectives and industry best practices. The candidate will drive the development of innovative solutions, ensure seamless interconnectivity across systems, and oversee project implementation to meet technical and business requirements. Role & responsibilities Telecom Transmission (DWDM, IP-MPLS): Design and plan robust DWDM and IP-MPLS network architectures for high-capacity, low-latency data transmission. Define and implement network capacity planning, including traffic engineering and QoS optimization. Evaluate and integrate next-generation technologies like 400G, flexible grid, and SDN into the transmission layer. Develop redundancy and disaster recovery solutions to ensure uninterrupted services. Network Operations Center (NOC): Plan and oversee the establishment of NOC frameworks to monitor, analyze, and resolve network performance issues. Define KPIs and SLAs for proactive network monitoring and incident management. Collaborate with cross-functional teams to implement real-time analytics and fault-detection mechanisms. Integrate AI/ML solutions to enhance predictive maintenance and network automation. Security Operations Center (SOC): Architect and implement SOC solutions to monitor and manage cybersecurity risks across networks and IT systems. Plan for seamless integration of SOC with NOC to ensure unified incident management and response. Develop and enforce security policies, compliance standards (ISO 27001, GDPR), and risk mitigation strategies. Ensure SOC capabilities align with global threat intelligence frameworks and best practices. IT Infrastructure Planning: Design IT infrastructure solutions, including servers, storage, virtualization and cloud-based systems. Develop strategies for IT-telecom convergence to support unified operations and analytics. Plan for scalable and resilient IT applications to support organizational growth and digital transformation. Ensure compliance with industry standards for cybersecurity, data privacy, and IT governance. Outside Plant (OSP) Network Planning: Lead the design and implementation of OSP networks, including fiber deployment, PoPs, and tower infrastructure. Conduct feasibility studies, cost analyses, and risk assessments for OSP projects. Address RoW (Right of Way) challenges, environmental clearances, and regulatory compliance. Ensure efficient resource utilization and optimization of physical infrastructure deployments. Leadership and Stakeholder Collaboration: Manage and mentor teams of engineers, analysts, and planners across domains. Collaborate with internal and external stakeholders, including vendors, government agencies, and business units. Drive alignment between technical solutions and business objectives to deliver measurable outcomes. Communicate technical plans and progress effectively to executive leadership and non-technical stakeholders. Strategic Planning and Innovation: Identify emerging technologies in telecom, IT, and security domains to maintain a competitive edge. Develop and maintain long-term roadmaps for network evolution and operational excellence. Make risk mitigation strategies for complex, multi-domain projects. Lead initiatives for process improvement, automation, and cost optimization. Preferred candidate profile Technical Expertise: Transmission Technologies: Proficiency in DWDM, IP-MPLS, Ethernet, SDH/OTN and related standards. NOC/SOC Systems: Experience with tools like SolarWinds, Splunk, FortiSIEM, and AI/ML analytics platforms. IT Infrastructure: Strong knowledge of virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), and IT systems. OSP Networks: In-depth understanding of fiber optics, PoP design, RF planning and deployment challenges. Security Frameworks: Familiarity with cybersecurity standards (ISO 27001, NIST) and compliance frameworks. Soft Skills: Strategic thinking and problem-solving capabilities. Exceptional project management and organizational skills. Strong communication and presentation abilities for technical and non-technical audiences. Leadership and team-building skills to drive high-performance teams. Educational Qualifications: Bachelors/Master’s degree in Telecommunications, Computer Science, Electronics, or related fields. Certifications: CCNP/CCIE, MEF-CECP, AWS Solutions Architect, PMP, and CISSP or equivalents are desirable. Experience: 10+ years of experience in telecom, IT, or related industries with expertise in multi-domain network planning and solution architecture. Interested candidate can connect updated cv on manish.barot@gtpl.net Note - Only Shortlisted candidate will receive a call from TA-HR Team.

Role & responsibilities Technical competencies Good knowledge of service networks / GSM Network / WCDMA network / LTE service applications characteristics and capabilities; Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks General understanding call flows, channel concepts, site related issues, call control, signaling, digit analysis Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services Key Responsibilities Responsible for 1st Level Service Monitoring and Event Management, including Service & Resource Alarm Handling and Ticket management, Resource and Service Performance Monitoring, Incident Identification, Monitor Change Impacted Resources & Services, handle Service and Resource Incident Escalation from Operator, Assess Customer Complaint Trends Monitor all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions End to end responsible for the incident ticket lifecycle Responsible for 1st level Incident Management, including 1st Level Incident Resolution,Track & Manage Incident Resolution, send Incident Notification, report on Incident Status and Closing, Perform Incident Functional Escalation, initiate Problem Management, perform Field Maintenance, Corrective Maintenance and Execution Support Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Perform Remote Site Access Control, including One-off Logical Access Control for CR Execution and for Major/Critical Incidents, and Ongoing Logical Access Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations Responsible for 1st Level Assurance Support activities, including execution and support of Field Operations Preventive Maintenance, Support Change Execution, Authorize Change Execution Start, Monitor Change Planned End Time, perform 1st Level Preventive Maintenance Execution, execute 1st Level Security Preventive Maintenance, prepare reports Support Customer Experience Monitoring based on Use Cases, and Customer (End User) QoS Performance Assessment Preferred candidate profile

Role & responsibilities Experience : 8+ years in SoC architecture, infrastructure IPs, and system-level integration Employment Type : Full-Time Role Overview We are looking for a highly experienced and technically strong SoC Infrastructure Development Lead to drive design, integration, and verification of infrastructure IPs that form the backbone of our complex SoC platforms. This role requires deep domain knowledge of infrastructure components such as interconnects, clocks, resets, power domains, debug fabric, and system control blocks, and the ability to coordinate across silicon, firmware, verification, and physical design teams. Key Responsibilities SoC Infrastructure Planning and Development Define and drive infrastructure architecture for complex SoCs including clocking, resets, power management, interconnects (e.g., NoC, AXI), system controllers, debug & trace, and eFuse/Fuse ROM . Own the design and development of key infrastructure RTL blocks such as: Global interrupt controllers (GIC), System management units (SMU), QoS managers, Low-power domain controllers (e.g., AOSS, RPMh), Security fuses and OTP handling blocks. Cross-IP Integration & SoC-Level Ownership Drive integration and connectivity of infrastructure IPs with CPU, GPU, memory controller, peripherals, and other functional blocks via NoC or AXI fabrics. Define power domain partitions, reset trees, and clock domain crossings (CDC) at the SoC level. Work with physical design (PD) and architecture teams to optimize floorplan, area, and timing closure for infrastructure-heavy SoCs. Design Enablement & Firmware Interface Collaborate with firmware and bootloader teams to define software-visible control registers (CSR), MMIO maps, and secure/non-secure access policies . Provide clear hardware/software interface (HSI) documentation and support integration of infrastructure blocks into platform bring-up (e.g., LK, UEFI, ATF). Define abstraction layers and APIs for infrastructure management in Linux/RTOS device trees or ACPI tables . Verification and Validation Partner with verification teams to develop test plans, checkers, assertions, and UVM environments for all infra blocks. Drive pre-silicon and post-silicon validation for infrastructure IPs, and help debug corner-case bugs related to interconnects, power, or clocking. Participate in FPGA/emulation/system validation for early firmware bring-up. Required Expertise Technical Skills Strong RTL design skills using Verilog/System Verilog; familiarity with UVM and formal verification flows. In-depth knowledge of AMBA (AXI/AHB/APB), NoC, and coherent interconnects (e.g., CCN, CMN, or NOC from Arteris/NVIDIA) . Expertise in clock tree design , clock gating strategies, and multi-domain reset and power sequencing . Experience with RTL-to-GDSII flows , including timing constraints, SDC generation, and ECO handling. Platform-Specific Expertise Experience working on Qualcomm, ARM, Intel, or custom ASIC platforms , with a solid understanding of SoC assembly and platform integration. Familiarity with: Qualcomm AOSS, RPMh, and RPM message protocol, ARM Coresight & debug/mem-ap infrastructure, Secure boot, eFuse management, and system control registers, DVFS, retention/idle states, and power collapse flows. Tools & Methodologies Proficient with tools like Synopsys Design Compiler, Primetime, VCS, SpyGlass, Questa, or Jasper . Working knowledge of scripts in Python/TCL/Perl for automation of flow and register map generation. Hands-on experience with hardware-software co-validation platforms (e.g., Synopsys ZeBu, Cadence Palladium, FPGA protos) . Soft Skills Strong leadership and mentoring ability across junior RTL/PD/firmware teams. Excellent communication for cross-functional collaboration (architecture, PD, firmware, verification, systems). Structured problem solving, analytical thinking, and SoC-level debug expertise. Preferred Qualifications B.E./B.Tech or M.S. in Electronics, Electrical, or Computer Engineering. Experience leading SoC tape-outs (16nm and below nodes). Exposure to TSMC/Intel/Samsung process techs and PPA tradeoffs. Contributions to open-source SoC architecture or Linux kernel SoC drivers are a plus.

We are seeking a highly skilled L3 Network Engineer with extensive experience in network infrastructure and IT operations. The ideal candidate will have over 4-8 years of specialized experience , including managing a 24/7 Network Operations Center (NOC) and supporting call center environments. This role is critical to ensuring the reliability and efficiency of our network systems, providing top-tier support, and maintaining operational excellence. Key Responsibilities and Accountabilities: Design, implement, and maintain advanced network infrastructures, including LAN, WAN, WLAN, and security solutions. Manage network hardware and software upgrades, patches, and configurations. Experience in Cisco Switching, Routing and Wireles s technology Must have experience in Sophos Firewall configuring IPSEC VPN, Policy, SD-WAN and other similar technologies. Develop and maintain network documentation, including diagrams, configurations, and procedures. Stay current with emerging networking technologies and industry trends to recommend and implement innovative solutions. Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers Responsible for improving the performance of the network, devices, and services. Experience in ITSM tool -Manage Engine or any other Helpdesk Management tool. Experience in handling SIP and voice-related issues. Experience in handling point-to-point and MPLS-related issues. Experience in handling IT operations-related issues Good knowledge of Mac and Windows operating systems Qualifications: Bachelors in Computer Science. 4 to 8 years of hands-on experience in network engineering, focusing on advanced network troubleshooting and design. Strong understanding of network security principles and practices, including firewalls, VPNs, IDS/IPS, and NAC. Must have knowledge and experience of software-defined technologies such as Cisco Sophos and expert knowledge of managing multicast traffic. Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team. Must have strong knowledge and experience handling wireless networks. Must know how to setup, configure & manage network infrastructure under the Cisco WLAN Suite Must have experience in monitoring tools like Opensoruce tools, SolarWinds & PRTG etc. Working knowledge as well as implementation skills and troubleshooting skills on Cisco & HP switches, Routers Should have experience in working with ITIL based processes framework, such as change management, problem management, incident management, etc. CCNA/CCNP certification is a must. Excellent communication in Oral, Written, & Presentation skills in English language ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

• Continuous 24x7 infrastructure monitoring via NMS tools (SolarWinds, ManageEngine, Nagios, etc.) • Monitor: o AS400 systems o Database servers (SQL, Oracle, etc.) o Application servers o Raise and track alerts/tickets for system anomalies.

Role Requirement Work experience in IT Operations Centre (Mid to enterprise size environments). Advanced knowledge with monitoring tools (SCOM & Solarwinds). Proficient in identifying, diagnosing, and resolving network and server issues. Experience with ticketing systems (ServiceNow) to track and prioritise incidents. Proficient in handling high-priority incidents (P1 and P2). Expert knowledge with remote management and support protocols for data center operation. Strong Knowledge in troubleshooting and maintaining Windows Server 2016, 2019 and 2021. Proficiency in managing and patching Hyper-V hosts and Virtual Machines. Experience in implementing security patches and updates to protect systems from potential threats. Commitment to continuous learning and improvement in NOC operations. The candidate should have a Continual Service Improvement (CSI) mindset. Strong analytical and problem-solving abilities. Excellent collaboration skills, with the ability to work effectively with SME teams. Strong in writing clear and concise professional business emails. Thorough understanding of the ITIL-V4 framework. Ability to stay calm under high pressure situations. Willingness to work in shifts, including nights, weekends, and holidays due to business requirements. Roles and Responsibilities Expertise in using monitoring tools (SCOM & Solarwinds) to oversee server and network performance. Delivering Level 2 support for server and network-related issues. Take ownership of critical incidents, ensuring timely and effective resolution. Participate in Major Incident Management (MIM) calls as and when required. Analyze and prioritize alerts based on severity and impact. Work closely with Subject Matter Experts (SMEs) from various IT teams to resolve complex issues. Server management and support for Hyper-V & VM-Ware, which includes server checkpoint creation and deletion, addition of RAM and CPU, and the integration of new data drives. Join collaborative calls with other engineering teams to support and facilitate network and firewall changes. Work with vendors for timely replacement of server hardware components. Identify and resolve common OS problems, escalating complex issues to higher-level support when required. Monitor and manage the health of the physical server estate. Level 1 support for cloud platforms (Azure & AWS), including software troubleshooting and installation. Participate in scheduled maintenance activities and provide support during planned outages. Escalation for critical issues through the On-call Process. Communicate effectively with internal teams and external vendors to resolve issues. Perform patching for Hyper-V hosts on physical servers and manage the migration of virtual machines (VMs) from the host. Create baselines following the release of Microsoft patches to ensure systems are up-to-date and secure. Conduct patching of management hosts with minimal downtime, particularly focusing on System Center Virtual Machine Manager (SCVMM). Tools and Technology System Center Operations Manager (SCOM) SolarWinds CyberArk BT Portal Diamond IP F5 Portals StruxureWare SAP Data Services Management Console VMware vSphere Hyper-V SCVMM ServiceNow & Global ServiceNow OnSolve ILO Amplifier Storage tools (NetApp OnTap System Manager, On-command unified manager, Connected Backup & Veritas NetBackup) Microsoft Identity Management tool (MIM) PuTTY Data Centre access management portal Qualifications Bachelors degree in computer science, Information Technology, Network Engineering, or a related field. 3-5 years of experience in a Network Operations Center or a similar technical support role Technical Certifications (Must have) ITIL V3 or V4 Foundation CompTIA Network+ Cisco Certified Network Associate (CCNA) Certified in core technologies such as Microsoft e.g. MCSA Technical Certifications (Good to have) Microsoft Certified Systems Engineer (Hyper -V) AZ 900 – Azure Fundamentals AI 900 – Azure AI fundamentals Knowledge on ServiceNow

Job Summary: We’re looking for a proactive and experienced Operations Team Leader to lead and manage a high-performing technical team within the telecom domain. This role involves overseeing end-to-end operational performance for Radio Access Network and Service Desk environments. The candidate will be responsible for managing service delivery, ensuring SLA adherence, mentoring team members, driving process optimization, and serving as a key escalation point for technical and process-related issues. This position requires a strategic mindset with strong leadership skills to ensure consistent and high-quality service delivery. Key Responsibilities: Oversee the execution of operational activities and ensure compliance with SLAs and KPIs. Act as a primary escalation point for major incidents and critical service-affecting issues. Coordinate with cross-functional teams, including Planning, Optimization, NOC, and Delivery. Develop shift rosters, allocate resources effectively, and ensure smooth operations Conduct regular performance reviews and provide guidance for individual development plans. Lead, mentor, and manage a team of engineers working on RAN operations, fault management, and service desk tasks. Lead and manage Configurations, Auditing and Acceptance on Telecommunications Radio Access Networks Review and refine operational processes to drive efficiency, automation, and service improvement. Facilitate knowledge transfer, on-the-job training, and maintain team documentation and SOPs. Ensure timely generation of daily, weekly, and monthly operational reports with analysis and insights. Participate in internal and external stakeholder meetings, providing updates and action plans on key issues. Requirements: Bachelor’s in Telecommunications or related field. 10 to 12 years of experience in telecom operations with at least 2 years in a team leadership or coordination role. Deep understanding of mobile network technologies including GSM, UMTS, LTE, and 5G. Strong experience with vendor OSS tools (Ericsson, Nokia, Huawei, ZTE) and network management systems. Working knowledge of ITIL-based processes including Incident, Problem, and Change Management. Key ITIL Concepts: Incident Management , Problem Management, Change Management, Service Level Management , Configuration Management, Continual Service Improvement (CSI) Experience managing SLAs, monitoring KPIs, and handling escalations effectively. Excellent communication, reporting, and interpersonal skills with the ability to interact with senior stakeholders. Demonstrated ability to coach, lead, and develop high-performing teams. Ability to prioritize tasks, handle pressure, and deliver results in dynamic environments. Willingness to support rotational shifts and on-call responsibilities, including weekends and holidays. Preferred Skills & Certifications: Vendor-specific certifications (Ericsson, Nokia, Huawei, ZTE). Hands-on experience with automation/scripting tools (Excel macros, SQL, Python, etc.). Experience working with global telecom operators and multicultural teams. Strong understanding of service assurance, customer experience metrics, and proactive fault resolution.

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

NOC Engineer Location: Hyderabad (Work from Office), Candidate must be from Hyderabad/ South Region Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be a WFO role and you will be working closely with the team in the United States through video chat, instant messaging, e-mail, phone, and through our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish Base8's goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations. Job Description Supervise a 24x7 Network Operation Centers (NOC) shift operations and personnel; Assign and manage the workload of shift personnel, as well as escalate resource constraints to Management; Oversee day-to-day NOC operations, escalations, ticketing, and communications with all customers; Further, develop process and procedures within the NOC; Update and maintain documentation associated with processes and procedures; Continuously improve and develop systems to proactively monitor the infrastructure we manage; Generate key reports for Management including but not limited to: system availability, service level agreements, ticket resolution, and customer issues Subject to call 24 hours, 7 days a week; Responsible for managing outages, SLA, uptime, service availability, root cause analysis Commitment/flexibility (late night and weekend work is quite often required due to the nature of the business) Requirements 10+ years of experience as a NOC Engineer CCNA/CCNP/CCIE/ITIL certification is a plus Knowledge in Network concepts; server computing, and telecom technologies Hands-on experience in Network Data Center planning/design/implementation, site-to-site tunnel setup, and troubleshooting, VPN issues, Understanding of TCP/IP and QoS in the LAN, WAN, and WLAN Basic knowledge of AD, Server, and Database Infrastructure environment. Experience with Powershell/Scripting With 5+ years of experience in managing a NOC environment; Strong understanding of the architecture of various enterprise monitoring tools like Zabbix, Nagios Good knowledge of working with cloud infrastructure Azure Aware of standard network best practices and integration of all tools; Analytical and problem-solving skills; The ability to interact efficiently with peers and customers is required; Ability to multitask effectively.

Daily entry of collections into the Farvision system, Welcome customers via email and provide necessary information, Prepare NOCs as required. Coordinate with customers for agreement drafting and demands.

NOC, AS400, DB, SolarWinds, ManageEngine, Nagios, APP, SPAM,AS400 CCNA, If CCNA certified as Yes/No Cisco Technologies,Routing,Switching,Firewall Monitor and troubleshoot SolarWinds alerts and manage NCM job configuration backups Flexible with shifts

Operations & Maintenance of Teleport NOC, 24/7 support. Operations & Maintenance of Satellite Earth stations Installation, configuration & Maintenance of TV, RF, CDN and Network Equipment. Commissioning of satellite TV carriers Monitoring of TV & CDN Carriers and Channels Co-ordination with Media and CDN internal customers and Satellite Operators Co-ordination with Operation Support teams like Projects, M&L, Power, AC, Facility & Security Reports Preparation. Managing the shift operations and team.

Responsible for managing day to day network operations and maintenance governance, in the respective areas of Network DWDM/OTN backbone network. Responsible to track the team the action items based on improvement areas by analyzing the current performance of the network and present management and customer with actionable and track the progress. As a part of responsibility, he is expected to cordination with O&M team in NOC and field for improving network health. The person is required to work on collecting, processing, taking approvals and track the deliveries. Partner governance to be done as per agreed terms to improve the performance against defined service level agreements. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Work with NOC and equipment vender for fixing the repeat issues. Create reports on performance management as per defined SLAs with customer. Highlight to management if there is deviation. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Escalate internally in case there is timeline miss from cross functional team Track and monitor the environment performance to ensure minimal interruption to network transmission nodes and site. Manage network equipment maintenance and security operations for all sites. Guide FO team in terms of technical aspects related to network Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.Desired Skill sets Very Good knowledge of Transmission technologieslike SDH/DWDM/Ethernet. Understanding of OSNR upkeep, fiber loss reasons and good understanding of impacts due to fiber reflectionGood knowledge of Infrastructure set-ups inTransmission POPs.Good knowledge of fiber and maintenance practices.Familiarin troubleshooting OSP/ISP and Infra Issues.Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.handling spare management, vender managementcoordinating skills, negotiation skills

ITS AN ONSITE ROLE Position Summary: We are looking for a Data Center Technician to support the daily operations of our mission-critical data center environments. This role is hands-on and will be responsible for maintaining server hardware, supporting network infrastructure, performing physical installations and decommissions, and ensuring environmental and operational standards are met. The ideal candidate will have a strong technical background, attention to detail, and the ability to work in a fast-paced, physically demanding environment. Key Responsibilities: Install, move, and decommission IT equipment (servers, switches, routers, storage). Perform hardware diagnostics, break/fix support, and RMA processing. Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems. Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling. Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments. Maintain accurate inventory of equipment and consumables using asset management tools. Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting. Support remote hands activities and assist with system configuration as required. Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols. Provide timely documentation of activities, incidents, and updates in ticketing systems. Required Qualifications: 1-3 years of experience working in a data center, NOC, or infrastructure support role. Basic understanding of server, storage, and networking hardware. Familiarity with operating systems (Windows, Linux) and basic command-line usage. Knowledge of rack/stack procedures and power/cooling considerations. Comfortable working with hand tools and lifting equipment up to 50 lbs. Strong organizational skills and attention to detail. Willingness to work in a 24/7 environment, including weekends and shift rotations . Preferred Qualifications: Experience with data center infrastructure management (DCIM) tools. Understanding of IP networking and structured cabling standards. Certifications such as CompTIA A+, Server+, Network+, or vendor-specific credentials. Familiarity with ITSM systems (e.g., ServiceNow, Jira). Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus

Job Description Division/Department: Job Title: IT - Network & Security Tech Supervisor Network & Security JOB SUMMARY The Tech Supervisor Network & Security role performs Network Security duties for the company and is a critical part of the Network & Security Services Team, reporting to the Manager of Network & Security Services. In this role the Supervisor will work closely with network engineering and Information Security to assist with the creation of monitoring policies and be responsible for monitoring and reporting on a wide range of network security related events. They will also be required to carry out other Network and Security related activities and projects as specified by the Manager of Network & Security Services. KEY RESPONSIBILITES Monitoring security related events and activities via several systems Providing first level incident response for incidents reported by the monitored systems. Maintenance of the configuration of security monitoring systems, i.e. ensuring that asset lists are correct, developing correlation rules, etc. ¢ Administration of the reporting functions of security monitoring systems, assisting in the identification and creation of appropriate reports for delivery to management. ¢ Analysis of the security threat landscape ¢ Assists NOC Engineers & technicians providing troubleshooting support of complex issues ¢ Build a high-performance team responsible for monitoring network stability 24 hours a day, 7 days a week, 365 days a year ¢ Routine communication with internal support teams & Work to build strong cross-functional relationships with other IT Teams. ¢ Develops budgets, timelines, and ensures progress to plan, tracking critical project achievements ¢ Develop reports and trend analysis documentation on bandwidth and network security incidents ¢ Manages a team of Engineers and is responsible for ensure adequate schedule coverage ¢ Oversee Data Center management and tasks ¢ Oversees monitoring of the network for stability and performance in order to maintain 24x7 operations and resolve service impacts as they occur ¢ Ensures trouble tickets are worked effectively and efficiently and that the work with engineering, field technicians, and telecommunications carriers is effective in resolving service issues in accordance with established processes and procedures. ¢ Excellent interpersonal skills for interaction with subordinate technicians, vendors, contractors, customers, and/or functional peers. ¢ Delegates work assignments, sets priorities and time management for staff and train the NOC on repeatable administration processes Team handling experience Job Description ¢ Identify areas for improvement within the NOC environment and recommend and formalize a plan to implement enhancements. WORK EXPERIENCE REQUIRED ¢ Eight or more years in the network security or information security field ¢ Experience with Cisco ASA, FortiGate and Palo Alto Firewalls ¢ Experience with Cisco & Aruba switches ¢ Experience with Cisco routers & Meraki APs. ¢ Expert experience working with switches, routers, firewalls, intrusion prevention systems, and other security devices ¢ High level of experience with a variety of Windows operating systems in a functional capacity, and the security principles and applications that apply to those systems. ¢ Experience with well-known protocols and services like FTP,HTTP,SSH,SMB,LDAP ¢ Experience with Packet Analysis Tools like Wireshark or NetworkMiner. ¢ Fundamental understanding of the defense-in-depth strategies ¢ Some experience in the technologies listed below. - - - - Syslog products. IPSec expertise Switching & Routing expertise PKI expertise ¢ Experience with Firewall monitoring tools like SolarWinds or ME Network flow & firewall analyzer. ¢ Experience with vulnerability assessment review and addressing the same. ¢ Experience managing the NOC team. ¢ Experience of managing the new Network infra setup project. ¢ Experience of managing the change requests management system. ¢ Experience of handling internal and external audits request. ¢ Preferred knowledge of IT Service Management change, incident, and request platform EDUCATION AND CERTIFICATION REQUIRED ¢ Bachelors Degree in Computer Science, Information Technology, Electronics, or Telecommunications. ¢ Cisco CCNA, CCNP Security or PaloAlto PCNSE, PCNSA. ¢ CEH: Certified Ethical Hacker or CompTIA+ Security+

Position Summary: This position shall be responsible for the Efficient Operations & Management of the Submarine Cable System and its Equipment & Network and its interfaces with interconnecting transmission facilities. Candidate should be ready to work in 24x7 shift. The scope of work includes traffic monitoring and fault analysis and its rectification, complaint handling & its resolution, Planned and unplanned activities management and timely & regular updates to concerned teams. Active coordination with internal customers, consortium parties, cable landing stations, vendor, and consortium to resolve system related problems. Circuit provisioning, activation, de-activation, and testing in coordination with Cable station teams. Actively acquires technical skills, techniques, operating practices, knowledge of abstract concepts to progress toward full proficiency in the field of specialization. Major Responsibilities: Efficient Operation & Maintenance of the submarine cable equipment & associated NMS Maintain Equipment & Traffic Uptime Coordination with CLS for network fault troubleshooting & rectification of problems. Perform preventive & corrective maintenance as per JSMD guidelines. Testing & maintaining the restoration path & keeping ready for use. Preparation & analysis of Equipment & NW performance reports and submitting to consortium as per schedule. Coordination during Cable failure & repair and restoration of traffic as per JSMD guidelines. Implementing the remedial actions proposed by vendor to clear the Equipment/Network deficiencies. Manage new installations and upgrades activities. Ensure processes are followed towards achieving committed SLAs and KPIs Achieve customer satisfaction within network performance. Compliance with JSMD Guidelines Key Performance Indicator (KPI): Traffic up Time Equipment Uptime Traffic Provisioning & Management & Restoration Preventive Management on Network as well as wet segment Fault & Complaint Management Alarm & Network Performance Management Compliance to NOC process & JSMD guidelines Network Performance Report Repairs and Inventory Management Technical Skills: Transmission Technologies, SDH, DWDM, Ethernet, OTN, Submarine Cables Operations, Managerial Skills: Leadership Skills, Team Management Skills, Efficient Stakeholder Management Skills.

Requirements: Basic knowledge of networking (TCP/IP, DNS, routers, switches) Familiarity with monitoring tools (like Nagios, SolarWinds, Zabbix, etc.) Willingness to work in shifts (24/7)

Urgent Requirement for Service help desk- for Airoli location for a data center. Job Title: Service help desk Associate (Offroll) Required Qualification Graduation Degree from a reputed & recognized University/Institute 3-5 years of experience in a Service Help Desk, Call Center, Network Operations Center (NOC), or similar customer-facing communication role ITIL Foundation certification is a significant advantage 1. Role Purpose: The Executive - Service Help Desk (Communication) serves as the primary central point of contact and communication hub for all operational activities, incidents, and service requests within a 24/7 mission-critical data center environment. This role is responsible for ensuring timely, accurate, professional, and consistent information flow between internal operations teams, external clients, vendors, and management. The Executive will play a crucial role in maintaining transparency and managing expectations during critical events and routine service delivery. 2. Key Responsibilities: Incident Communication Management: Act as the central communication point during all operational incidents (e.g., power outages, cooling system failures, network disruptions, security breaches). Disseminate real-time incident updates, status reports, and resolution notifications to predefined internal stakeholders (NOC, Facility Operations, Security, IT Support) and external clients via various channels (email, SMS, conference bridge calls) following established communication protocols and escalation matrices. Ensure all communications are clear, concise, accurate, and adhere to service level agreements (SLAs) for incident notification. Service Request & Ticketing System Management: Receive, log, categorize, and prioritize all incoming service requests (e.g. remote hands requests, service queries, routine checks) from clients and internal teams via phone, email, and the ticketing system. Create and meticulously update incident and service request tickets in the designated platform (e.g., ServiceNow, Jira, or similar). Ensure all relevant information is captured accurately. Assign tickets to the appropriate operational teams (e.g., Mechanical, Electrical , Security, IT Support) for resolution, adhering to defined routing rules and escalation paths. Monitor ticket progress, follow up with resolution teams, and ensure timely updates are provided to stakeholders. Client & Stakeholder Communication: Handle inbound and outbound communication with data center clients regarding service status, planned maintenance schedules, incident updates, and general operational queries. Provide polite, professional, and accurate responses to client inquiries, escalating complex issues to appropriate technical or client management teams. Manage client expectations regarding response and resolution times. Internal Coordination & Escalation: Coordinate effectively with various internal operations teams to gather information, provide updates, and facilitate efficient issue resolution. Act as the first line of escalation for communication issues or delays, ensuring adherence to internal communication SOPs. Facilitate communication between shifts during handover to ensure seamless continuity of operations and incident awareness. Reporting & Documentation: Prepare comprehensive daily shift handover reports, summarizing key incidents, service requests, and communication activities during the shift. Assist in generating incident summary reports, post-incident reviews (PIRs), and other communication-related metrics. Maintain and update communication contact lists, escalation matrices, and standard operating procedures (SOPs) for help desk communication functions. Basic Monitoring & Alerting (as required): May involve basic monitoring of communication channels, dashboards, or alerting systems to proactively identify potential communication needs. 3. Key Deliverables: Timely & Accurate Incident Communication: Dissemination of critical incident updates to all relevant internal and external stakeholders within defined SLAs. Efficient Service Request Management: Prompt and accurate logging, categorization, and routing of all incoming service requests. Well-Maintained Ticketing System Records: Comprehensive and updated incident and service request tickets with clear communication logs. Professional Client & Internal Communication: Consistent delivery of polite, professional, and clear information. Accurate Shift Handover Reports: Comprehensive summary of shift activities, incidents, and outstanding communication tasks. Contribution to Reduced Incident Resolution Times: Through effective and proactive communication and coordination. 4. Required Skills & Competencies: Communication & Interpersonal Skills: Exceptional written and verbal communication skills in English. Ability to articulate complex technical information clearly and concisely to both technical and non-technical audiences. Fluency in Hindi is essential for effective communication within the Indian context. Proficiency in other major Indian regional languages (e.g., Marathi) is highly desirable. Strong active listening skills and the ability to empathize with callers/clients. Professional telephone etiquette and strong email communication skills. Ability to remain calm, composed, and effective in high-pressure or critical incident situations. Customer Service Orientation: Proven track record of delivering excellent customer service. Strong problem-solving attitude with a focus on client satisfaction. Ability to manage client expectations effectively. Technical Aptitude & Knowledge: Basic understanding of data center operations (e.g., power, cooling, Safety and Security) Understanding of IT Service Management (ITSM) concepts and ITIL processes. Tools & Systems Proficiency: Proficiency in using ITSM ticketing systems (e.g., ServiceNow, Jira Service Management, Freshservice, BMC Remedy). Strong proficiency in MS Office Suite, particularly Outlook (email management), Word (reporting), and Excel (basic data tracking). Experience with communication tools (e.g., conference call bridges, mass notification systems). Looking with candidates with good communications skills only. Looking for candidates who can join immediately

Job Purpose: The Network person is responsible for the smooth functioning and upkeep of the IT infrastructure (including software and hardware) at RE. Job Responsibilities: Network Architecture and Planning: Suggest architecture of Royal Enfield Network to Infra Head Stay updated on new technology and its implications to ROYAL ENFIELD Network. Keep Network Architecture (WAN, LAN, Cloud, Wifi) and other related documents updated Deploy necessary tools to monitor the network. Review LAN architectures of Data Center, Plants, HQ, Warehouse, offices etc Maintain EOS and EOL of all devices and suggest timely replacements Participate/Manage network projects with external vendors. Capacity Management: Continually reviewing current service capacity and service performance Ensuring Team follow the right approach while installing new network devices in production. There should be thorough review of system resources and discussion before deployment. Sufficient sizing of network links should be done well in advance to avoid unexpected performance issues or resource crunch. Propose upgradation/ changes in system resources if any to Infra Head well in advance Availability Management: All mission Critical network devices should be configured in high availability. HA Failover testing half yearly/ yearly or based on business need Ensuring the Backup of all critical network devices are done as per defined policy. Network Links review every week to see SLAs of service providers. Oversee usage of Tools to monitor network availability. Configuration management: Manage configuration of all network devices Execute changes and configuration as required POC and Upgrade of network devices after getting approvals from Infra Head Keep backup of configurations. IT Infra Processes compliance and Documentation of core domain: Ensuring up to date SOPs uploaded on portals for network team operations. Develop and maintain documents of Network and security devices Assisting in designing and implementation of the Infrastructure support processes and policies Identify and facilitate training programs for IT teams to improve productivity of IT tools. Operations management: Supervise the daily operations of any future NOC and FMS network team/security domain leads. Analysis of network traffic flow and take appropriate improvement actions wherever needed Escalate and report the exceptions to Infra Head. Technical Support: Technical support to be given to CMS domain leads wherever they stuck, Provide L3 / L4 Support on network and security devices and Conclude RCA Do analysis and prepare RCAs for major incidents and submit to Infra head. Make sure proper handover to be given at the time of replacement of domain leads. Security and Patch Management: Ensure upgradation of firmwares and other security updates on all critical network devices on a Quarterly basis. This include testing of patches on test environment and then pushing to production environment Hardening of Network device as per standards. Ensure updating all security devices like Firewalls OS on latest firmware, IPS, IDS with latest signatures on all internet firewalls. Quarterly review of Vulnerability Assessment Scan and closure penetration testing of all Network critical devices). Test and VAPT scan data center devices before setting up in the production environment. Do activities for Infra compliance for ISO27001 security standards Log management Event log analyzer: Review logs as per the access management. Analyzing logs and try to find out a pattern of the vulnerability. Check for suspicious contents accessed by any user. Real Time Review multiple login failures, command executed on the firewall etc. 100% capturing of Admin Activities / Task (internal / FMS Team) done on Network devices. Any changes made in system without approval can be tracked down Real time analyzing of events logs generated out of the system - to ensure the system is free of Bots, Phishing activities, Virus. Backup of Log analysis for Audit requirement IT Change Management: Operates as the Change Manager for IT network changes. Support Infra Head on completion of Changes authorized. Work Experience What you'll bring: Experience: Minimum 5+ years of experience in SD WAN and 3+ years of experience in FortiGate / Fortinet (Firewall) and 3+ years of experience in Cisco. Qualification: BE/BTech/MCA/ Diploma in Systems / engineering Skills: Good understanding of infrastructure, products, standards and configuration Ability to work flexible and stretch hours Demonstrate ownership of and accountability for relevant products and services Ability to work as part of a team and independently Ability to successfully handle multiple tasks while under pressure People Management skill; Working in synergy with cross functional teams Strong understanding of following technologies Fortinet SD-WAN and UTM including Forti Analyzer and Forti Manager Cisco Wireless LAN Controller, Indoor and outdoor wireless access points Forescout NAC or similar CyberArk PAM or similar Citrix and F5 Application Load Balancer Cisco Routing and Switching Cisco Data Center Networking (Nexus) Having understanding of following will be an added advantage - Web Proxy Cloud Networking (Azure, GCP) Secure Web Gateway Zero Trust Network Access Any SASE Solution.

Role - IT Engineer / L1 Engineer Location - PAN INDIA (Tier -2 & Tier - 3 Cities) Coordination and management of Links under RO, NAC endpoint, VPN, Proxy, IP Phone & VC, General shift- 9AM to 6.30 PM Diploma /Graduate in Telecom/computer field - 1 year-Experience. Monitoring the links under the R • Logging calls incase of link/ device failure • Liaison with BSNL/MTNL for down calls • Visit to branches for network devices installation in case of emergency. SCOPE OF WORK FOR RESOURCES AT VARIOUS LOCATIONS a. L1 Engineers in Regional Offices i. Provide first level troubleshooting for network related issues in Branches, ATM sites (onsite and offsite) and escalate if necessary ii. Coordinate with branches and field support engineers of the NI and engineers of the link service providers for resolving connectivity issues iii. Handle link related tasks like - Commissioning of new leased lines / MPLS links, Shifting and realigning of leased/MPLS circuits, Upgrading of leased/MPLS circuits, Surrendering of circuits and other required link maintenance tasks iv. Coordinate with NOC engineers for resolution of issues v. Provide monthly/weekly/quarterly report on network availability within the area of operations. vi. Raise manual tickets if necessary for any issues and follow up for resolution Update branch about the status of the ticket viii. Responsible for LAN of Regional office building and coordinating with LAN Cabling vendor appointed by the Bank for issue resolution. ix. Provide network related IT assistance to RCC officers in Regional Office for commissioning of links at new branches, shifting of branches, closure of branches.

We are seeking an experienced IP Engineer with strong hands-on expertise in MPLS, The candidate will be responsible for configuration, addition of new routers and migration as well as troubleshooting in MPLS networks across large-scale service provider infrastructures. Total Experience required :- 0 To 2 Relevant Experience required :- Proven experience (0 to 1 years) in packet/IP transport network engineering service provider environments. Hands-on expertise with NMS and routers. Deep understanding of MPLS, MPLS-TP, and IP routing protocols (OSPF, ISIS, BGP). Good to have if any network certification.