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2.0 - 4.0 years
5 - 8 Lacs
bengaluru
Remote
Responsibilities : Monitor alerts and tickets generated from monitoring tools to identify and address issues related to Windows servers and network devices. Perform initial triage and diagnosis of incidents and service requests, escalating to Level 2 support as needed. Troubleshoot basic issues related to Windows server operating systems, Active Directory, DNS, DHCP, and other network services. Assist with basic network troubleshooting, including connectivity issues, VLAN configuration, and firewall rules. Perform routine maintenance tasks, such as patch management for (Desktops and Servers) and software updates, to ensure system reliability and security. Resolve issues generated from Backup...
Posted 6 days ago
1.0 - 5.0 years
2 - 6 Lacs
noida
Remote
Roles & Responsibilities NOC Engineer (L1 / L1 Lead / L2) Core (All) 247 NOC ops: monitor alerts, handle tickets on phone (Zoho Desk / ServiceDesk Plus), set ETAs, document clearly. Follow runbooks, maintain KB, clean shift handovers, join incident bridges (Teams/Zoom). Tools: Site24x7 , ManageEngine OpManager/Endpoint Central , Grafana, Azure/AWS monitors. Clear spoken/written English for customer calls & updates. L1 — First-Line Monitoring & Triage First response: basic CLI checks, service restarts, log capture/screen-share (Zoho Assist/Quick Assist). Quick triage: ping/DNS traceroute port/link; VPN (FortiClient), CPU/RAM/Disk, backups, M365 basics. Escalate to L2 with complete evidence wh...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As an Information Security Analyst at NTT DATA in Gurgaon, Haryana (IN-HR), India, your responsibilities will include: - Familiarity with the monitoring and alerting infrastructure related operational tasks. - Experience with different monitoring tools, with knowledge of Dynatrace monitoring tool being an advantage. - Working experience on ticketing tool along with E-mail etiquettes. - Willingness to work on rotational shifts. - Good communication skills. - Work experience as a NOC engineer. - Preparing reports and publishing them as per schedule. Qualifications required for this role: - Familiarity with monitoring and alerting infrastructure related operational tasks. - Experience with diff...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Role Overview: As an Information Security Analyst at NTT DATA in Gurgaon, Haryana (IN-HR), India, you will be responsible for the following: Key Responsibilities: - Familiarity with the monitoring and alerting infrastructure related operational tasks. - Experience in monitoring with different monitoring tools. Knowledge of Dynatrace monitoring tool would be an advantage. - Working experience on a ticketing tool along with E-mail etiquettes. - Willingness to work on rotational shifts. - Good communication skills. - Work experience as a NOC engineer. - Preparation of reports and publishing them as per schedule. Qualifications Required: - Experience in monitoring and alerting infrastructure tas...
Posted 3 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
bhubaneswar, greater noida
Work from Office
We are looking for an experienced NOC Engineer with a strong background in VoIP technologies, SIP, and PBX systems . The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining VoIP servers and call infrastructure built on Asterisk, FreeSWITCH, Vicidial, FusionPBX, and FreePBX platforms. This role requires hands-on technical expertise, analytical problem-solving, and the ability to work in a fast-paced, 24x7 network operations environment. Key Responsibilities: Monitor and maintain VoIP infrastructure and network systems to ensure uptime and performance. Configure, manage, and troubleshoot Asterisk , FreeSWITCH , Vicidial , FusionPBX , and FreePBX systems. Handle...
Posted 3 weeks ago
1.0 - 3.0 years
0 - 0 Lacs
pune
On-site
Job Title: Voice/VOIP/NOC Engineer Job Category: IT Services Telecom Job Type: Full Time Job Location: Pune Years of Experience: 1 to 3 Years JD for Voice NOC & Technical Assistance Center (VOIP-Telecom) Roles & Responsibilities This role requires expertise in technologies like Cisco Unified Communications Manager(CUCM),S IP/SS7protocols, telecom equipment (like SBCs and NGN),and handling escalations for complex issues related to VoIP services ,toll free numbers, and various carrier/vendor issues. Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services,...
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
gurugram
Hybrid
PRINCIPAL RESPONSIBILITIES Working as NOC Engineer in 24x7 support, monitoring of day to day operations/alerts/events, ensuring process adherence. Providing overall guidance and supervision to the team. Leading technical transitions & getting required technical upskilling. Managing technical/functional escalations and coming up with the resolution. Acting as process owner of Level 2 Support & Event management and liaison with other service management processes. Identifying gaps and improvement areas. Formulate and implement corrective measures. Organize and prioritize workload. Imbibing new ideas & suggestions for overall growth/improvement of process. Maintaining documentation of new techni...
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
navi mumbai
Work from Office
Greeting from Leader Board HR Solutions ! We have urgent requirements for NOC Engineer for MNC- Qualification - Graduation Experience - 4yr+ Salary - Upto 20LPA Job location - Navi Mumbai Shift - 24/7 & 5days working Cab- Cab will be provided. Notice period- Immediate or 15days Interview process- 1st round online & 2nd round will be f2F. Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Lev...
Posted 1 month ago
5.0 - 10.0 years
10 - 13 Lacs
vadodara
Work from Office
Job Summary: We are seeking a highly skilled Incident Management & NOC Engineer to join our dynamic IT operations team. This role focuses on proactively and reactively handling IT incidents to minimize disruption and ensure smooth business operations. Play an important role in defending information technology (IT) networks from malicious attacks, monitoring network connectivity and preventing data outages. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Must Have Skills: Well versed with Monitoring tools like SolarWinds, Logic Monitor, Micro focus or Science Logic. Good understanding of ITIL Processes li...
Posted 2 months ago
1.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Responsibilities and Duties : Responsible for the efficiency & effectiveness of Incident process within the Organization Classification and Prioritization of all incidents based on impact and urgency Engage resources to resolve the major incidents and thus avoid customer/business impact Provides immediate response and coordination aimed at minimizing the duration of service interruptions. Make decisions regarding real-time incident resolution activities and management escalation updates. Acts as a liaison between the business and technology teams for high severity incidents (priority 1, 2 and 3 spanning across the entire enterprise) and escalates as appropriate. Compiles the enterprise post-...
Posted 4 months ago
2.0 - 7.0 years
5 - 8 Lacs
Vijayawada, Guntur, Amaravathi
Work from Office
Job description Job Summary We are seeking a highly skilled and certified Network Engineer with expertise in CCNA, CCNP, CWNA, and FortiGate technologies. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting complex network infrastructure to ensure seamless connectivity, security, and performance. This role demands a proactive professional with hands-on experience in both wired and wireless networks, advanced routing and switching, firewall administration, and network security. Designation: Network Engineer L3 / NOC Engineer Industry Type: Telecom / ISP Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Categ...
Posted 4 months ago
2.0 - 5.0 years
4 - 7 Lacs
Raipur
Work from Office
Job Designation :- NOC Engineer Job Location:- Raipur (CG) Job Roles & Responsibilities: 1.Monitoring NOC operations for overall health and availability of the network, timely report and resolution of issues as per allocated service levels 2.To act as an escalation point for customer problems and questions via telephone, e-mail and face to face 3.To be escalation contact for service issues and out of hour issues 4.Ensuring the right environment is in place so that staff are effectively mentored, developed and trained 5.Develop and own the processes and procedures used by the team, based on best practice for the industry 6.Lead internal projects to improve service 7.Conduct team reviews and b...
Posted 5 months ago
2 - 5 years
4 - 5 Lacs
Chennai
Work from Office
Monitoring entire infrastructure of using various monitoring tools like SCOM, SolarWinds, Telegraph, OEM. Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting Scheduling Maintenance Mode for planned Activity. Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. CMDB ...
Posted 5 months ago
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