Noc Analyst- Associate PwC Service Delivery Center

2.0 - 5.0 years

3 - 8 Lacs

hyderabad, bengaluru

Hybrid

Certifications Preferred : CCNA Trained and Certified, Public Cloud (Azure / AWS) Certification Required / Mandatory Knowledge/Skills : Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc) Hands-on experience working with S olarWinds, NNMi, Nagios, Zabbix, LogicMonitor Network monitoring tools. Must be willing to work in rotational 24*7 shifts, provide hand-over to global teams, and provide on-call support as per business needs. Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in Infrastructure & application monitoring, initial triage and troubleshooting using runbooks. Pro...

Posted 3 days ago

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Network Operations Center Analyst Syniverse

2.0 - 3.0 years

4 - 5 Lacs

bengaluru

Work from Office

Work as single point of contact for customer communications and escalations and ensures the performance of the network through monitoring of traffic, performance, and configuration. Support the a nalysis, reporting, and action to resolve alerts generated by the internal surveillance tools Act as first line of contact for all Trouble Ticket issues, and maintain the shift logs Provide follow-up on change requests, incidents/Break-fixes and perform other scheduled activities within the SLA requirements. Conduct proper maintenance of systems and ascertains compliance with security, safety, and environmental guidelines. Provide support to t roubleshoot and isolate incidents with vendors and servi...

Posted 2 months ago

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NOC Analyst Zoom Start India

5.0 - 10.0 years

7 - 12 Lacs

kolkata, mumbai, new delhi

Work from Office

NOC Analyst (Technical Incident Management) What you can expect As a NOC Analyst at Zoom, youll work in a 24/7 operational environment with rotating shifts, monitoring system alerts and managing incidents in real-time. Youll collaborate with global teams using advanced monitoring tools, handle high-pressure situations, and make quick decisions to maintain service stability. The role demands multitasking and communication skills while offering growth opportunities through hands-on experience with enterprise systems and cloud technologies. About the Team As a member of the global NOC team, you will be responsible for maintaining Zoom services operational and monitoring Infrastructure & AWS clo...

Posted 3 months ago

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