Network Operations Center Analyst Syniverse

2.0 - 3.0 years

4 - 5 Lacs

bengaluru

Work from Office

Work as single point of contact for customer communications and escalations and ensures the performance of the network through monitoring of traffic, performance, and configuration. Support the a nalysis, reporting, and action to resolve alerts generated by the internal surveillance tools Act as first line of contact for all Trouble Ticket issues, and maintain the shift logs Provide follow-up on change requests, incidents/Break-fixes and perform other scheduled activities within the SLA requirements. Conduct proper maintenance of systems and ascertains compliance with security, safety, and environmental guidelines. Provide support to t roubleshoot and isolate incidents with vendors and servi...

Posted 2 weeks ago

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NOC Analyst Zoom Start India

5.0 - 10.0 years

7 - 12 Lacs

kolkata, mumbai, new delhi

Work from Office

NOC Analyst (Technical Incident Management) What you can expect As a NOC Analyst at Zoom, youll work in a 24/7 operational environment with rotating shifts, monitoring system alerts and managing incidents in real-time. Youll collaborate with global teams using advanced monitoring tools, handle high-pressure situations, and make quick decisions to maintain service stability. The role demands multitasking and communication skills while offering growth opportunities through hands-on experience with enterprise systems and cloud technologies. About the Team As a member of the global NOC team, you will be responsible for maintaining Zoom services operational and monitoring Infrastructure & AWS clo...

Posted 1 month ago

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