Optical LAN Centre of Expertise Specialist Nokia

4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Optical LAN Technical Support Specialist at the Network Infrastructure group in Nokia, your main responsibilities will include: - Providing expert technical support on Optical LAN products to partners, customers, and regional teams to swiftly resolve issues - Collaborating closely with partners and end customers to address Optical LAN queries and offer solutions to product issues - Working with regional teams such as CARE and Customer Engineering to handle customer issues efficiently - Continuously driving for product improvements by enhancing technical customer documentation and collaterals like MOPs, application notes, technical flyers, and product documentation updates for partners ...

Posted 1 month ago

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Optical LAN Centre of Expertise Specialist Nokia

4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be providing expert technical support on Optical LAN products, collaborating with partners, customers, and regional teams to swiftly and effectively resolve issues. Your role involves closely working with partners and end customers, addressing their Optical LAN queries, and offering solutions to product issues. Additionally, you will closely cooperate with regional teams such as CARE and Customer Engineering to handle customer issues efficiently. Continuously driving for product improvements is a key aspect of your responsibilities, utilizing your technical expertise to enhance existing technical customer documentation and collaterals. This includes fine-tuning materials like MOPs, ...

Posted 3 months ago

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