36 Nlu Jobs - Page 2

As a Senior AI Engineer specialized in Voice AI and Autonomous Agents at Spyne, you will be responsible for owning and building Spynes in-house voice bot stack. This pivotal role involves leveraging your expertise in LLMs, ASR/TTS, and voice UX to develop immersive, human-like conversations between auto dealerships and their customers. Located in Gurugram, you will work from the office five days a week to drive the development of cutting-edge AI solutions in the automotive retail sector. Your primary responsibilities will include: - Voice AI Stack Ownership: Developing and managing the complete voice bot pipeline encompassing ASR, NLU, dialog state management, tool calling, and TTS to deliver a seamless conversation experience. - LLM Orchestration & Tooling: Designing systems utilizing MCP to facilitate structured context exchange between real-time ASR, memory, APIs, and the LLM. - RAG Integration: Implementing retrieval-augmented generation to support responses based on dealership knowledge bases, inventory data, recall lookups, and FAQs. - Vector Store & Memory: Creating scalable vector-based search functionalities for dynamic FAQ handling, call recall, and user-specific memory embedding. - Latency Optimization: Engineering low-latency, streaming ASR + TTS pipelines and optimizing turn-taking models for natural conversations. - Model Tuning & Hallucination Control: Customizing tone, reducing hallucinations, and aligning responses with business objectives via fine-tuning, LoRA, or instruction tuning. - Instrumentation & QA Looping: Establishing robust observability, conducting real-time call QA processes, and analyzing interruptions, hallucinations, and fallbacks. - Cross-functional Collaboration: Collaborating closely with product, infra, and leadership teams to scale the voice bot solution to numerous US dealerships effectively. To excel in this role, you should possess: - Architectural Thinking: Ability to comprehend the integration of ASR, LLMs, memory, and tools and design modular, observable, and resilient systems. - LLM Tooling Mastery: Proficiency in implementing tool calling, retrieval pipelines, function calls, or prompt chaining across various workflows. - Fluency in Vector Search & RAG: Expertise in chunking, embedding, indexing, and retrieval processes while avoiding prompt bloat and token overflow. - Latency-First Mindset: Capability to identify and rectify token delays, optimize API round-trip time, and ensure human-like call interactions. - Grounding > Hallucination: Skill in tracing hallucinations to weak prompts, lack of guardrails, or tool access deficiencies and addressing them effectively. - Prototyping Skills: Comfort with building from scratch and rapid iteration using open-source or hosted tools as required. Requirements for this role include: - 5+ years of experience in AI/ML or voice/NLP systems with real-time exposure. - Profound knowledge of LLM orchestration, RAG, vector search, and prompt engineering. - Experience with MCP-style architectures and structured context pipelines between LLMs and APIs/tools. - Familiarity with integrating ASR (Whisper/Deepgram), TTS (ElevenLabs/Coqui), and OpenAI/GPT-style models. - Strong understanding of latency optimization, streaming inference, and real-time audio pipelines. - Proficiency in Python, FastAPI, vector DBs (Pinecone, Weaviate, FAISS), and cloud infrastructures (AWS/GCP). - Solid debugging, logging, and QA capabilities for hallucination, grounding, and UX analysis. Join Spyne for a real-world AI impact, a superior team balancing speed with technical depth, high autonomy, and visibility from day one, accelerated career growth, MacBook along with essential tools, and a flat structure focused on meaningful work without unnecessary bureaucracy.,

66degrees is a leading consulting and professional services company that specializes in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With unmatched engineering capabilities and vast industry experience, we assist the world's leading brands in transforming their business challenges into opportunities and shaping the future of work. At 66degrees, we believe in embracing challenges and achieving success together. These values not only guide us in achieving our company goals but also extend to our people. We are committed to making a significant impact on our employees by fostering a culture that encourages innovation and supports professional and personal growth. We are currently looking for a highly skilled and collaborative Conversational Engineer (Remote Contract 4 months with potential for extension). As a Conversational Engineer, you will be responsible for conducting in-depth technical analysis and effective communication with others. Our ideal candidate excels in focusing on user experience and constructing complex virtual agents for our clients. This is a full-time remote contract role requiring 45 hours per week, and we are looking for a candidate who can join as soon as possible. **Key Requirements:** - Experience with Playbooks & GenAI. **Responsibilities:** - Lead discovery workshops to capture business requirements, success criteria, and constraints in order to understand and prioritize virtual agent requirements. - Develop conversational agents that are engaging, user-friendly, and efficient. - Present conversational agents in Dialogflow CX to customers and address QA issues, feedback, and troubleshooting. - Utilize all components of Dialogflow CX to creatively solve problems, including generators, data stores, and generative fallback. - Collaborate closely with product, development, and engineering teams to validate design solutions and participate in iterative product enhancement cycles. - Generate new concepts, wireframes, mockups, and prototypes based on internal requirements and creative briefs. - Establish visual and interactive standards documentation and ensure that designs align with the technical specifications of the product or application. - Stay informed about industry trends and incorporate this knowledge into your work regularly. **Qualifications:** - 2+ years of experience in building virtual agent solutions, preferably in Dialogflow CX. - Experience in bringing a virtual agent to market or working on a deployed virtual agent, either externally for customers or internally for company associates. - Profound understanding of NLP, NLU, and the complexities of creating and maintaining robust models, intents, and entities. - Strong grasp of the significance of data in the virtual agent continuous improvement lifecycle. - Proficiency in programming languages such as Java or Python to transfer data between source systems for use in virtual agent flows. - Previous experience with user dashboards or analytical applications is advantageous (e.g., Looker, Tableau, Power BI). - Excellent communication and interpersonal skills. - Up-to-date knowledge of web and mobile trends, technology, interface design, and usability standards. - Demonstrated conceptual skills and the ability to create rapid wireframes, mockups, and prototypes effectively.,

As a Senior AI Engineer - Voice AI / Autonomous Agents at Spyne, you will have the opportunity to own and build Spynes in-house voice bot stack. In this high-impact individual contributor role, you will be at the intersection of LLMs, ASR/TTS, and voice UX, focusing on creating deeply human, latency-optimized conversations between auto dealerships and their customers. Your main responsibilities will include: Voice AI Stack Ownership: Building and owning the end-to-end voice bot pipeline, including ASR, NLU, dialog state management, tool calling, and TTS to deliver a natural, human-like conversation experience. LLM Orchestration & Tooling: Architecting systems using MCP (Model Context Protocol) to mediate structured context between real-time ASR, memory, APIs, and the LLM. RAG Integration: Implementing retrieval-augmented generation to ground responses using dealership knowledge bases, inventory data, recall lookups, and FAQs. Vector Store & Memory: Designing scalable vector-based search for dynamic FAQ handling, call recall, and user-specific memory embedding. Latency Optimization: Engineering low-latency, streaming ASR + TTS pipelines and fine-tuning turn-taking models for natural conversation. Model Tuning & Hallucination Control: Using fine-tuning, LoRA, or instruction tuning to customize tone, reduce hallucinations, and align responses to business goals. Instrumentation & QA Looping: Building robust observability, running real-time call QA pipelines, and analyzing interruptions, hallucinations, and fallbacks. Cross-functional Collaboration: Working closely with product, infra, and leadership to scale this bot to thousands of US dealerships. To be successful in this role, you should possess: Architect-level thinking: Understanding how ASR, LLMs, memory, and tools fit together and having the ability to design modular, observable, and resilient systems. LLM Tooling Mastery: Implementing tool calling, retrieval pipelines, function calls, or prompt chaining across multiple workflows. Fluency in Vector Search & RAG: Knowing how to chunk, embed, index, and retrieve, while avoiding prompt bloat and token overflow. Latency-First Mindset: Debugging token delays, understanding the cost of each API hop, and optimizing round-trip time to maintain human-like interactions. Grounding > Hallucination: Tracing hallucinations back to weak prompts, missing guardrails, or lack of tool access and effectively addressing them. Prototyper at heart: Being unafraid of building from scratch and iterating quickly, utilizing open-source or hosted tools as necessary. The ideal candidate will have: 5+ years of experience in AI/ML or voice/NLP systems with real-time experience. Deep knowledge of LLM orchestration, RAG, vector search, and prompt engineering. Experience with MCP-style architectures or structured context pipelines between LLMs and APIs/tools. Experience integrating ASR (Whisper/Deepgram), TTS (ElevenLabs/Coqui), and OpenAI/GPT-style models. Solid understanding of latency optimization, streaming inference, and real-time audio pipelines. Hands-on experience with Python, FastAPI, vector DBs (Pinecone, Weaviate, FAISS), and cloud infra (AWS/GCP). Strong debugging, logging, and QA instincts for hallucination, grounding, and UX behavior. Working at Spyne offers real-world AI impact at scale, a high-performing team that balances speed with technical depth, high autonomy and visibility from day one, rapid career acceleration, access to MacBook and all necessary tools and compute, a flat structure with real work focus, and no BS. Join us in redefining how cars are marketed and sold with cutting-edge Generative AI.,

Responsibilities : Serve as expert in Machine Learning, develop framework to build Production grade AI/ML models. Apply AI/ML to accelerate business innovation and solve impactful business problems for our clients. Partner with business and technical stakeholders to translate challenging business problems into state-of-the-art data science solutions. Present results, insights, and recommendations to senior management with an emphasis on the business impact. Build engaging rapport with client leadership through relevant conversations and genuine business recommendations that impact the growth and profitability of the organization. Required Skills: Deep knowledge in AI/ML algorithms e.g. Regression, Classification, Clustering, Time Series, Graph Network, Recommender System, Bayesian modeling, Deep learning, Computer Vision, NLP/NLU, Reinforcement learning, Federated Learning, Meta Learning. Proficient in using some of the following techniques for business problems/projects: Linear & Logistic Regression, Decision Trees, Random Forests, K-nearest neighbors, Support Vector Machines ANOVA, Principal Component Analysis, Gradient Boosted Trees, ANN, CNN, RNN/LSTM. Hands-on in programming languages Python/R, Spark or Scala, SQL. Hands-on in AI/ML frameworks and libraries (e.g. TensorFlow, Keras, PyTorch). Hands-on in Azure cloud AI/ML services. Expert in Statistical Modelling & Algorithms e.g. Hypothesis testing, Sample size estimation, A/B testing. Good knowledge in Mathematical programming - Linear Programming, Mixed Integer Programming etc., Stochastic Modelling - Markov chains, Monte Carlo, Stochastic Simulation, Queuing Models. Some experience with Optimization Solvers (Gurobi, Cplex) and Algebraic Programming Languages(PulP). Experience in deploying and monitoring classical ML models in production, delivering data products to end-users, good knowledge in DevOps/MLOps - CI/CD pipelines. Good to have experience in data processing frameworks e.g. Apache Spark, Hadoop, Databricks.

About the role: The Sr Cognitive Developer/Engineer will develop a conversation service that combines machine learning, natural language understanding, and integrated dialog scripting tools to provide outstanding customer engagements across multiple channels. This includes but is not limited to monitoring interactions in the application to identify underperforming content and developing solutions that will improve and enhance the performance of the voice and messaging interactions. The Sr Cognitive Developer/Engineer will develop reporting that will be utilized to drive solutions that align with company goals and initiatives. What makes you a dream candidate? Design, development and tuning of customer facing AI applications. Identify training data for voice and text-based applications. Train and test custom speech language and acoustic models Control speech synthesis of text through Speech Synthesis Markup Language (SSML) customizations. Create custom word pronunciations through the use of phonetic symbols Collaborate with technical product team, product owners and stakeholders to deliver a product that meets business, cyber, compliance and privacy requirements Perform other duties as assigned Conform with all company policies and procedures Advanced knowledge of information technology systems Knowledge of security methodologies, policies, standards and best practices Advanced knowledge of conversational AI systems and Natural Language Understanding (NLU) Advanced knowledge of testing methodology of cognitive solutions Knowledge of building AI systems for SaaS applications Knowledge of pre-trained language models Knowledge of best practices in information technology governance and regulatory landscape for financial institutions Significant experience in large and complex business environment Advanced experience developing and deploying voice and text conversational flows for virtual agents or virtual assistants Experience with developing dialog interpreters Experience with conversational patterns, such as disambiguation, digressions, slot filling and question answering Advanced level experience with Java, JSON, NLP, Python, R Experience with Cognitive Intelligence technologies and frameworks/systems such as Node JS, Javascript Ability to work in cross-functional teams with product management, user experience and engineering teams Ability to train, educate and mentor team members in area of AI Systems and NLU Ability to challenge the status quo, be curious and dare to innovate Ability to exercise independent judgement and make sound, fact-based decisions Experience: Bachelors Degree in Computer Science or equivalent area of study required 0-2 years IBM Watson or similar technology experience required 2-4 years software engineer with focus in NLP/NLU Software experience required

*ServiceNow platform development experience: Proven experience with the ServiceNow platform, including scripting (JavaScript, Glide), integrations, and APIs. *Virtual Agent expertise: Hands-on experience in designing and building conversational flows and topics within the ServiceNow Virtual Agent module. *Natural Language Processing (NLP) understanding: A solid understanding of NLP principles and practical experience in creating conversational flows. *Familiarity with NLU Workbench: Experience in configuring and optimizing Natural Language Understanding (NLU) models.

Technical Skills Working understanding of the Virtual Agent Designer, Configuration Designing conversation flows Understanding of the NLU model builder, configuration Basics of NLU (Intents, Entities) Designing the NLU model by adding representative sample utterances Adding customer specific Nomenclature to the NLU models Understanding of testing and deployment of NLU models Expertise with ServiceNow scripting You possess a hybrid skill set of a UI/UX engineer combined with a deep appreciation of the power and limits of AI/ML You have experience with natural language understanding technology and conversational UIs Build PA dashboards and reports as needed to demonstrate success Analytical Skills Understand Customer data by using NLU tooling and identify top issues that need to be automated Understand Model precision characteristics by using NLU tooling Understand conversations/Nomenclature that is applicable across customers Communication Skills Native Language speaker English Work with Engineering to productize findings that are applicable across customers Customer Journey Strong understanding of ServiceNow customer software development/deployment cycle (preprod, test, production) What you will bring: You have 5+ years of relevant work experience in a customer-facing technical role You possess a proven track record of driving successful technical administration and deployments with medium to large-sized enterprise companies with various key stakeholders You are confident in your programming proficiency in Java, or Javascript A passion for discovering customer use cases, identifying gaps, and resolving issues in the product

SoftwareEngineer-L2Chatbot Engg Role! 3+yrs exp, Python (must), Java/Golang (good), Django, AWS, Postgres, NLP, LLMs/GenAI, ML, NLU, NLG, TTS, voice bots. Full-stack exp a plus. C2H with TE Infotech (Exotel). Loc: BLR. Apply: ssankala@toppersedge.com

Job Title: AI/ML and Chatbot Lead Experience Level: 10+ Years (Lead/Architect level) Location: Remote Employment Type: Full-time No. of Positions: 1 Job Overview: We are seeking a visionary and hands-on AI/ML and Chatbot Lead to spearhead the design, development, and deployment of enterprise-wide Conversational and Generative AI solutions. This role will establish and scale our AI Lab function, define chatbot and multimodal AI strategies, and deliver intelligent automation solutions that enhance user engagement and operational efficiency. Key Responsibilities Define and lead the enterprise-wide strategy for Conversational AI, Multimodal AI, and Large Language Models (LLMs). Build an AI/Chatbot Lab , creating a roadmap and driving innovations across in-app, generative, and conversational AI. Architect scalable AI/ML systems including presentation, orchestration, AI, and data layers. Collaborate with business stakeholders to assess needs, conduct ROI analyses, and deliver impactful AI use cases. Identify and implement agentic AI capabilities and SaaS optimization opportunities. Deliver POCs, pilots, and MVPs owning the design, development, and deployment lifecycle. Lead, mentor, and scale a high-performing team of AI/ML engineers and chatbot developers . Build multi-turn, memory-aware conversations using frameworks like LangChain or Semantic Kernel . Integrate bots with platforms like Salesforce, NetSuite, Slack , and custom applications via APIs/webhooks. Implement and monitor chatbot KPIs using tools like Kibana , Grafana , and custom dashboards. Champion ethical AI , governance, and data privacy/security best practices. Must-Have Skills 10+ years in AI/ML; demonstrable success in chatbot, conversational AI , and generative AI implementations. Experience building and operationalizing an AI/Chatbot architecture framework used enterprise-wide. Expertise in: Python , LangChain, ElasticSearch, NLP (spaCy, NLTK, Hugging Face) LLMs (e.g., GPT, BERT), RAG, prompt engineering Chatbot platforms (Azure OpenAI, MS Bot Framework), CLU, CQA AI solution deployment and monitoring at scale Familiarity with: Machine learning algorithms, deep learning, reinforcement learning NLP techniques for NLU/NLG Cloud platforms ( AWS, Azure, GCP ), Docker , Kubernetes Vector DBs (Pinecone, Weaviate, Qdrant) Semantic search, knowledge graphs, intelligent document processing Strong grasp of AI governance , documentation, and compliance standards Excellent team leadership, communication, and documentation skills Good-to-Have Skills Experience with Glean , Perplexity.ai , Rasa , XGBoost Familiarity with Salesforce , NetSuite , and business domains like Customer Success Knowledge of RPA tools like UiPath and its AI Center Role & responsibilities Interested candidate can call at 7087707007

"Experience Data science, Gen AI, Machine Learning, NLP (Hugging Face, Transformers, LLMs like BERT/GPT), building custom chatbots, NLU/NLG. Strong programming in Python, SQL expertise, and excellent analytical skills."

Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelors degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.