Role & responsibilities Proactively source CDL-A driver candidates through job boards, social media, referrals, and industry platforms Conduct phone screens and interviews to assess qualifications, experience, and cultural fit Review employment, motor vehicle records (MVR), PSP, and criminal background history with the processing team Coordinate the pre-employment process, including drug testing, and document collection Schedule drivers for orientation and provide clear communication about expectations and next steps Maintain accurate records in applicant tracking systems (Tenstreet) Collaborate with management and orientation teams to ensure a smooth transition from hire to seated driver Follow up with new hires during their first weeks to ensure a positive experience and address concerns Assist in retention efforts by identifying and addressing driver concerns early Ensure all hiring decisions are made in compliance with company policies, DOT, and FMCSA standards Preferred candidate profile Strong speaking and writing communication skills. Basic MS tools. Agreements / Contract reading. Accounting. Pre-Sales. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Strong Communication Skills needed. Strong organizational skills and detail oriented. Experience with Outlook, excel, and scheduling/software systems preferred. Supervise assigned customer accounts Maintain vital Customer Service with account representatives Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Deliver Customer expectation Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Clear EDI errors, review planning board, request additional shipments for lanes/regions below capacity. Track and trac equipment to provide customer with updates and ETA. Work with planners and dispatchers to provide timely updates into TMS Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Assist with any issues that arise with the load issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling etc. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
As a Customer Service Representative at our company, you will be responsible for supervising assigned customer accounts and maintaining vital customer service with account representatives. Your role will involve accepting loads to McLeod via EDI electronic load tendering, confirming load information, and appointment schedules. Additionally, you will be expected to deliver on customer expectations by ensuring clear communication and tracking and tracing equipment to provide updates and estimated time of arrival to customers. Key Responsibilities: - Supervise assigned customer accounts - Maintain vital customer service with account representatives - Accept loads to McLeod via EDI electronic load tendering, confirm load information, and appointment schedules - Clear EDI errors, review planning board, and request additional shipments for lanes/regions below capacity - Track and trace equipment to provide customers with updates and ETA - Work with planners and dispatchers to provide timely updates into TMS - Address complaints concerning billing or service rendered, referring service failures to designated departments for investigation - Assist with any load-related issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling, etc. Qualifications Required: - Strong communication skills - Strong organizational skills and attention to detail - Experience with Outlook, Excel, and scheduling/software systems preferred Company Additional Details: Our company offers a full-time job type with benefits including health insurance, leave encashment, and Provident Fund. The preferred languages for this position are Hindi and English. The work location is in person. (Note: The company additional details section is omitted if not provided in the job description),
Primary Purpose and Essential Functions: Load Planning, equipment tracking. Lead a fleet of 50+ drivers and manage load planning to maximize productivity of their fleet by region. Develop a personal and professional relationship with drivers that leads to exceptional safety, service, equipment care, fuel performance and retention. Coach Drivers and driver managers to achieve their weekly mileage goal depending on lane, by effectively managing home time and hours of service. Collaborate with driver managers and assign drivers to lanes that best serve both the company and the driver. Discuss each load and the service expectations with every driver and driver managers on every plan. Track freight to its destination to ensure on time delivery. Work closely with customer service representatives to ensure customer is updated. Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company demands and expectations and perform other duties as assigned. Must have excellent Communication Skills Must be able to multitask and stay organized Job Type: Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Strong Communication Skills needed. Strong organizational skills and detail oriented. Experience with Outlook, excel, and scheduling/software systems preferred. Supervise assigned customer accounts Maintain vital Customer Service with account representatives Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Deliver Customer expectation Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Clear EDI errors, review planning board, request additional shipments for lanes/regions below capacity. Track and trac equipment to provide customer with updates and ETA. Work with planners and dispatchers to provide timely updates into TMS Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Assist with any issues that arise with the load issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling etc. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Must be proficient in Excel, Outlook, and have above basic math skills. Communication is extremely important, must be fluent in English Processing the weekly payroll of assigned drivers 800+ drivers total and to deadline. Each payroll clerk is assigned anywhere from 50-100 drivers depending on their level of training by the Payroll Manager and processes payroll and paperwork for their driver range. Which is then submitted to their supervisor for audit daily and is reviewed before it is selected for processing. Payroll is done weekly Wednesday by end of day. Shift is Mon-Friday 8am 5pm PST Payroll processing will include transferring and verifying driver movements, miles, and routing. Processing and importing driver Hours of Service from the ELD platform Omnitracs with a report generator for a daily and weekly breakdown. Indexing weekly hourly reports to driver imaging for reporting. Assigning hours to corresponding loads in McLeod, calculating hours by mileage, and load bonuses. CPM calculations, Bonus Calculations. Driver calls to resolve questions, disputes, and requests. Following up with other departments for additional pay approval. Driver hire paperwork processing, updating driver hire information: contact information, tax information, insurances, garnishments, CPM and hourly rates, lane information, lane/rate increases, driver documents verification. Driver and carrier load paperwork: Drivers upload paperwork via the driver McLeod anywhere app. The paperwork must be reviewed, verified, and accepted as completed to pay out the loads. Paperwork includes Bill of ladings, lumper receipts, scale tickets, delivery tickets, reimbursement receipts, fuel receipts, paysheets, timecards, and invoices. Checking the loads for routing, trailer number, date errors, state breakdown. Assisting drivers with McLeod Anywhere driver app issues. Verifying EFS smart funds bank accounts, setting up auto transfer direct deposit. Assisting drivers with EFS Smart funds issues. Calculating driver per diem, insurance charges, final insurance, and garnishments. Processing final payroll. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Strong Communication Skills needed. Strong organizational skills and detail oriented. Experience with Outlook, excel, and scheduling/software systems preferred. Supervise assigned customer accounts Maintain vital Customer Service with account representatives Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Deliver Customer expectation Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Clear EDI errors, review planning board, request additional shipments for lanes/regions below capacity. Track and trac equipment to provide customer with updates and ETA. Work with planners and dispatchers to provide timely updates into TMS Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Assist with any issues that arise with the load issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling etc. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Must be proficient in Excel, Outlook, and have above basic math skills. Communication is extremely important, must be fluent in English Processing the weekly payroll of assigned drivers 800+ drivers total and to deadline. Each payroll clerk is assigned anywhere from 50-100 drivers depending on their level of training by the Payroll Manager and processes payroll and paperwork for their driver range. Which is then submitted to their supervisor for audit daily and is reviewed before it is selected for processing. Payroll is done weekly Wednesday by end of day. Shift is Mon-Friday 8am 5pm PST Payroll processing will include transferring and verifying driver movements, miles, and routing. Processing and importing driver Hours of Service from the ELD platform Omnitracs with a report generator for a daily and weekly breakdown. Indexing weekly hourly reports to driver imaging for reporting. Assigning hours to corresponding loads in McLeod, calculating hours by mileage, and load bonuses. CPM calculations, Bonus Calculations. Driver calls to resolve questions, disputes, and requests. Following up with other departments for additional pay approval. Driver hire paperwork processing, updating driver hire information: contact information, tax information, insurances, garnishments, CPM and hourly rates, lane information, lane/rate increases, driver documents verification. Driver and carrier load paperwork: Drivers upload paperwork via the driver McLeod anywhere app. The paperwork must be reviewed, verified, and accepted as completed to pay out the loads. Paperwork includes Bill of ladings, lumper receipts, scale tickets, delivery tickets, reimbursement receipts, fuel receipts, paysheets, timecards, and invoices. Checking the loads for routing, trailer number, date errors, state breakdown. Assisting drivers with McLeod Anywhere driver app issues. Verifying EFS smart funds bank accounts, setting up auto transfer direct deposit. Assisting drivers with EFS Smart funds issues. Calculating driver per diem, insurance charges, final insurance, and garnishments. Processing final payroll. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person