Role & responsibilities Proactively source CDL-A driver candidates through job boards, social media, referrals, and industry platforms Conduct phone screens and interviews to assess qualifications, experience, and cultural fit Review employment, motor vehicle records (MVR), PSP, and criminal background history with the processing team Coordinate the pre-employment process, including drug testing, and document collection Schedule drivers for orientation and provide clear communication about expectations and next steps Maintain accurate records in applicant tracking systems (Tenstreet) Collaborate with management and orientation teams to ensure a smooth transition from hire to seated driver Follow up with new hires during their first weeks to ensure a positive experience and address concerns Assist in retention efforts by identifying and addressing driver concerns early Ensure all hiring decisions are made in compliance with company policies, DOT, and FMCSA standards Preferred candidate profile Strong speaking and writing communication skills. Basic MS tools. Agreements / Contract reading. Accounting. Pre-Sales. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Strong Communication Skills needed. Strong organizational skills and detail oriented. Experience with Outlook, excel, and scheduling/software systems preferred. Supervise assigned customer accounts Maintain vital Customer Service with account representatives Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Deliver Customer expectation Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Clear EDI errors, review planning board, request additional shipments for lanes/regions below capacity. Track and trac equipment to provide customer with updates and ETA. Work with planners and dispatchers to provide timely updates into TMS Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Assist with any issues that arise with the load issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling etc. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
As a Customer Service Representative at our company, you will be responsible for supervising assigned customer accounts and maintaining vital customer service with account representatives. Your role will involve accepting loads to McLeod via EDI electronic load tendering, confirming load information, and appointment schedules. Additionally, you will be expected to deliver on customer expectations by ensuring clear communication and tracking and tracing equipment to provide updates and estimated time of arrival to customers. Key Responsibilities: - Supervise assigned customer accounts - Maintain vital customer service with account representatives - Accept loads to McLeod via EDI electronic load tendering, confirm load information, and appointment schedules - Clear EDI errors, review planning board, and request additional shipments for lanes/regions below capacity - Track and trace equipment to provide customers with updates and ETA - Work with planners and dispatchers to provide timely updates into TMS - Address complaints concerning billing or service rendered, referring service failures to designated departments for investigation - Assist with any load-related issues at the shipper, receiver, product issues, overages, shortages, damages, rescheduling, etc. Qualifications Required: - Strong communication skills - Strong organizational skills and attention to detail - Experience with Outlook, Excel, and scheduling/software systems preferred Company Additional Details: Our company offers a full-time job type with benefits including health insurance, leave encashment, and Provident Fund. The preferred languages for this position are Hindi and English. The work location is in person. (Note: The company additional details section is omitted if not provided in the job description),