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3.0 - 8.0 years
10 - 20 Lacs
bengaluru
Work from Office
Job Summary We are looking for a skilled Enterprise Print Support Engineer with hands-on experience in enterprise print management, print server administration, and secure printing solutions. The ideal candidate will provide Level 2 and Level 3 support for global print environments, resolving complex issues, managing print infrastructure, and ensuring compliance and operational efficiency. Key Responsibilities Level 2 Support Duties Install, configure, and repair a wide range of network printers, MFDs, Plotters, and Barcode Printers. Manage print servers and deploy secure print queues via Group Policy or enterprise tools. Monitor and manage print traffic using tools like PaperCut, uniFLOW, or Equitrac. Provide Tier 2/3 support for print incidents and service requests. Collaborate with IT, facilities, and vendors for new installs and upgrades. Maintain firmware updates, driver repositories, and device security. Support mobile and remote printing for hybrid users. Administer and troubleshoot enterprise print solutions such as: o PrinterLogic, Equitrac, uniFLOW, Ricoh Streamline, YSoft SafeQ o Canon uniFLOW, HP Web JetAdmin, LRS-VPSX, Euroform JetAdvice Configure and support print services on platforms like Windows, Linux, UNIX, IBM z/OS, SAP, AS400. Manage card readers, IPDS, Bardimm, Fax, and finishing modules using custom UPD drivers. Ensure vulnerability remediation on print applications and servers. Document print architecture, SOPs, and troubleshooting guides. Level 3 Support Duties Resolve critical P1/P2 incidents and lead root cause analysis for complex print-related issues. Provide expert guidance to L1 and L2 teams. Lead print hardware certifications and firmware testing for new models. Develop and implement scalable print infrastructure solutions. Prepare and maintain security configuration templates for network-connected printers. Assist in internal/external audits by providing required documentation. Lead technical projects such as system upgrades and solution deployments. Maintain and expand the organizations print knowledge base. Tools & Technologies Print Management: uniFLOW, Equitrac, PaperCut, YSoft SafeQ, Ricoh Streamline, PrinterLogic. Print Monitoring & Admin: HP Web JetAdmin, Euroform JetAdvice, LRS-VPSX. ITSM Tools: ServiceNow or similar platforms. Operating Systems: Windows Server, Linux, UNIX, z/OS, SAP, AS400.
Posted 4 days ago
4.0 - 6.0 years
13 - 18 Lacs
Bengaluru
Work from Office
4 - 6 years of relevant experience supporting Information Security architecture and technologies in large enterprise networks. Architecture of large-scale network and application environments (including Internet-facing) Familiar with cloud infrastructure and related technologies Solid understanding of the TCP/IP protocol suite and related concepts and technologies and IPv6 Experience with router and multilayer switch technologies and products Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Ability to support Incident Response processes Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies Primary Skills Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Gurugram
Work from Office
About the Role: OSTTRA India The RoleAssociate I SQA Engineer Performance Testing The Team: OSTTRAs Testing Division is a vibrant team of members whose primary focus is on the testing phase of the product development cycle. The group also has a responsibility to champion quality and process improvements in the delivery of all applications that will be onboarded on new (micro-services based) platforms. Platforms are extensively using CD model and cutting-edge technologies viz Git, OpenShift, Elastic Search, Python, Cucumber Framework and Protractor Framework. The strategic direction is the global harmonisation of this platform and onboarding various applications across the BU on this. The QA group is technically supporting cross functional teams through an elaborate QA Infra automation and performance test suite. The QA group works across several locations UK, India, and US. A key component identified, as part of the move towards harmonisation of the platform, is a non-functional testing capability. The non-functional test team is small, focused, and experienced. The ImpactTogether , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you: You will be a key player in the India based QA - NFT team working alongside team members in India, UK, and US on critical Agile/Waterfall projects. Closely coordinating with Developers, Business Analysts and Project Management on day-on-day sprint/monthly release deliveries. You will also be working closely with Product, Application Support and Operation teams to support issues found in UAT and Production. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: Designing and executing Load Test Scenarios and performing other Non-Functional Testing (particularly Resilience and Failure related). Extending the existing Load Test Framework, including introducing support for new systems and technologies. Specification and development of Test Harnesses, as required. Analysing Test Results and associated statistics (Application, OS, network etc). Automating/Enhancing other NFT activities. Introducing mechanisms to improve the effectiveness and efficiency of existing testing practices. What Were Looking For University Graduate with a Computer Science or an Engineering degree. Strong Background in Testing Methodology. 3-5 years in a structured testing organization with at least 3 years hands-on Performance Testing experience in a multi-tier environment. Scripting/Programming Skills in PLSQL/Shell RDBMS Skills (preferably Oracle) *NIX Experience (Preferably Linux) Well versed with performance testing concepts and their implementation Experience in performance testing tools (LoadRunner, JMeter, Locust or other) Experience in performance monitoring/diagnostic tools (Wireshark, AppDynamics, Splunk or other) Hands-on experience in identifying performance bottlenecks Some JavaScript). Identifying issues and areas for improvement in tools and scenario design. Requirement and specification documentation analysis. Issue investigation and diagnosis (including raising and progressing defects through the defined lifecycle). Non-Functional Support for any applications manual and automated Testing Functions The role will interact internally with other global test teams and externally facing teams, such as business analysis, development, delivery, UAT, Technology Account Management (TAM) and application support The Location: Gurgaon, India About Company Statement: About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------
Posted 1 month ago
6.0 - 13.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Provide outstanding service and technical support to our customers and maintain positive customer relationships. Take ownership of resolving customer problems while ensuring an outstanding customer experience. Develop and maintain a deep understanding of the Splunk product and related technologies, with a focus on our security line of products, such as Enterprise Security. Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments. Create, reuse, improve, and maintain quality knowledge articles as part of the case management workflow while following Knowledge-Centered Service principles and methodology. Reproduce customer issues, le bug reports, raise issues to Engineering team, and be the bridge between customers and product developers. Drive continuous improvement of tools, processes, and product supportability. Perform other job-related duties as assigned and participate in special projects. Requirements: 7+ years of experience as a Splunk developer. Should have experience in installing Splunk core products. Prior experience with Splunk and Enterprise Security is mandatory. Experience with UNIX (Linux, NIX), LDAP, Windows, or Mac OS ( 4+ years). Certification in Splunk is mandatory. Experience in technical support, system administration, or similar technical role, with a strong preference for experience in an IT security role, such as security analyst, SIEM administrator, or other relevant position (5+ years). Understanding of networking concepts, including network security, log analysis, authentication protocols, and network troubleshooting. Knowledge of Python, Perl and shell scripting, XML, HTML, or other scripting languages. Exposure to AWS (including Amazon EC2 and S3) or Google Cloud Platform. Experience providing SaaS support, Understanding of regular expressions (Regex). Logical approach to problem solving with strong troubleshooting skills. Outstanding interpersonal skills, and excellent communication - both verbal and written. Excellent time management skills with the ability to adapt to changing priorities of customer issues. Demonstrated ability to learn new technologies quickly while remaining current with the latest industry knowledge. Passionate about working in a dynamic technical environment and supporting a product with frequent product releases and regular maintenance updates. Experience in Business Analytics is a plus.
Posted 2 months ago
6.0 - 9.0 years
12 - 17 Lacs
bengaluru
Work from Office
About The Role 6-9 years of relevant experience supporting Information Security architecture and technologies in large enterprise networks. Architecture of large-scale network and application environments (including Internet-facing) Familiar with cloud infrastructure and related technologies Solid understanding of the TCP/IP protocol suite and related concepts and technologies and IPv6 Experience with router and multilayer switch technologies and products Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Ability to support Incident Response processes Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies Primary Skills Experience with stateful firewall technologies and products, NextGen firewalls (e.g. Checkpoint, Juniper, Cisco, Palo Alto) and firewall management tools Experience with key security tools such as Antivirus, File Integrity Monitoring, Intrusion Detection/Prevention, Data Loss Prevention, Web Application Firewalls, Web Proxies, Web Content Filtering; DDoS defence. Solid experience with system engineering, installation and administration of *NIX-based and Windows-based operating systems, system hardening and troubleshooting Familiarity with major application protocols (HTTP, HTTPS, SMB, FTP/SFTP, SMTP, NTP, SNMP, VoIP protocols, etc.) Strong understanding of authentication and encryption technologies
Posted Date not available
3.0 - 5.0 years
6 - 10 Lacs
gurugram
Work from Office
The Role: Associate I SQA Engineer Performance Testing The Team: OSTTRAs Testing Division is a vibrant team of members whose primary focus is on the testing phase of the product development cycle. The group also has a responsibility to champion quality and process improvements in the delivery of all applications that will be onboarded on new (micro-services based) platforms. Platforms are extensively using CD model and cutting-edge technologies viz Git, OpenShift, Elastic Search, Python, Cucumber Framework and Protractor Framework. The strategic direction is the global harmonisation of this platform and onboarding various applications across the BU on this. The QA group is technically supporting cross functional teams through an elaborate QA Infra automation and performance test suite. The QA group works across several locations UK, India, and US. A key component identified, as part of the move towards harmonisation of the platform, is a non-functional testing capability. The non-functional test team is small, focused, and experienced. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you: You will be a key player in the India based QA - NFT team working alongside team members in India, UK, and US on critical Agile/Waterfall projects. Closely coordinating with Developers, Business Analysts and Project Management on day-on-day sprint/monthly release deliveries. You will also be working closely with Product, Application Support and Operation teams to support issues found in UAT and Production. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: Designing and executing Load Test Scenarios and performing other Non-Functional Testing (particularly Resilience and Failure related). Extending the existing Load Test Framework, including introducing support for new systems and technologies. Specification and development of Test Harnesses, as required. Analysing Test Results and associated statistics (Application, OS, network etc). Automating/Enhancing other NFT activities. Introducing mechanisms to improve the effectiveness and efficiency of existing testing practices. What Were Looking For: University Graduate with a Computer Science or an Engineering degree. Strong Background in Testing Methodology. 3-5 years in a structured testing organization with at least 3 years hands-on Performance Testing experience in a multi-tier environment. Scripting/Programming Skills in PLSQL/Shell RDBMS Skills (preferably Oracle) *NIX Experience (Preferably Linux) Well versed with performance testing concepts and their implementation Experience in performance testing tools (LoadRunner, JMeter, Locust or other) Experience in performance monitoring/diagnostic tools (Wireshark, AppDynamics, Splunk or other) Hands-on experience in identifying performance bottlenecks Some JavaScript). Identifying issues and areas for improvement in tools and scenario design. Requirement and specification documentation analysis. Issue investigation and diagnosis (including raising and progressing defects through the defined lifecycle). Non-Functional Support for any applications manual and automated Testing Functions The role will interact internally with other global test teams and externally facing teams, such as business analysis, development, delivery, UAT, Technology Account Management (TAM) and application support
Posted Date not available
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