Role Overview: The Medical Transcriptionist is responsible for accurate, formatted, and grammatically correct written medical documents. This role ensures that patient records are up-to-date and meet regulatory and quality standards. Key Responsibilities: Prepare accurate discharge summaries based on inputs from consulting doctors, OT notes, prescriptions, and diagnostic reports. Ensure consistency and correctness of clinical information and formatting across documents. Coordinate with doctors to validate summaries and obtain timely approvals.  Share final approved documents with partner hospitals for compliance and record keeping. Ensure all documentation is correctly uploaded and organized in Nivaan’s Electronic Health Records system. Maintain strict confidentiality and adherence to Nivaan’s documentation standards and data protocols. Support the Clinical Compliance team in maintaining high-quality clinical records. Required Skills and Qualifications: Qualifications: Graduate with strong understanding of medical terminology and clinical documentation processes Minimum 2 years in similar role Minimum 2 years in a similar role Job Type: Full-time Pay: Up to ₹320,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Work Location: In person

Role Overview: The Medical Transcriptionist is responsible for accurate, formatted, and grammatically correct written medical documents. This role ensures that patient records are up-to-date and meet regulatory and quality standards. Key Responsibilities: Prepare accurate discharge summaries based on inputs from consulting doctors, OT notes, prescriptions, and diagnostic reports. Ensure consistency and correctness of clinical information and formatting across documents. Coordinate with doctors to validate summaries and obtain timely approvals.  Share final approved documents with partner hospitals for compliance and record keeping. Ensure all documentation is correctly uploaded and organized in Nivaan’s Electronic Health Records system. Maintain strict confidentiality and adherence to Nivaan’s documentation standards and data protocols. Support the Clinical Compliance team in maintaining high-quality clinical records. Required Skills and Qualifications: Qualifications: Graduate with strong understanding of medical terminology and clinical documentation processes Minimum 2 years in similar role Minimum 2 years in a similar role Job Type: Full-time Pay: Up to ₹320,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Work Location: In person

Role Overview The Assistant Manager – Patient Operations is responsible for overseeing day-to-day operations, inter-departmental coordination, and process adherence. The ideal candidate will lead and support cross-functional teams to ensure seamless patient service delivery, data accuracy, and clinical process compliance across clinics. Compensation: 6 - 8 Lakhs Location: Gurugram (Immediate Joiners Preferred) Key Responsibilities: 1. Patient Experience & Journey Management Act as a key point of contact for escalated patient concerns and service recovery. Monitor patient flow, minimize waiting time, and optimize resource utilization. 2. Operational Efficiency Ensure SOP compliance across the OPD and other touchpoints. Collaborate with the clinical team, and support teams to streamline processes. Coordinate with the Team for updation of Trackers and Inventory. 3. Team Management Supervise and train the Clinical Staff as and when required . Conduct regular team huddles to communicate updates and address challenges. 4. Data & Reporting Coordinate with the team to ensure Zero Data Pendency on EHR. 5. Technology & Systems Manage EHR related requests from the team and ensure effective and timely updation of EHR. Coordinate with IT for system issues or workflow automation. Train staff on system upgrades and process changes. Key Skills & Competencies: Strong communication and interpersonal skills Patient-centric approach and problem-solving attitude Experience in Team leadership, conflict resolution & cross functional collaboration Analytical and process-oriented mindset. Detail orientation with strong reporting and documentation skills and good knowledge of the healthcare sector. Proficiency in Excel, Google Sheets.

Company Description Nivaan is a leading pain management center in India, dedicated to providing advanced treatments and multidisciplinary protocols for pain of all origins. With a holistic approach, Nivaan offers 360-degree diagnosis and treatment through a team of experts, delivering faster, long-lasting relief without the need for surgery. Operating in over 12 cities, Nivaan has helped over 100,000 patients become pain-free and is committed to expanding its services to reach more people. Role Description This is a full-time Medical Transcriptionist role located in South Delhi. As a Medical Transcriptionist at Nivaan, you will be responsible for transcribing medical documents, ensuring accuracy in medical terminology, and providing transcription services on-site. Your day-to-day tasks will involve typing out medical reports and maintaining precise records to support the pain management specialists. Qualifications Transcribing and Transcription skills Medical Terminology knowledge Typing proficiency Experience in Medical Transcription Services Attention to detail and accuracy Certification in Medical Transcription is a plus Ability to work effectively in a team environment