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Senior Engineer- Client Services Thales

5.0 - 9.0 years

0 Lacs

noida, all india

On-site

As a Client Services Sr Engineer at Thales, you will provide technical support to customers by answering complex questions on product function and usage via telephone, email, and internet. You will act as a post-sales support liaison between the company and customers, handling pre-sales issues encountered during Proof of Concepts. Your role will involve conveying customer feedback to the Client Services Product Champion and product development staff. It is essential to have a thorough knowledge of Thales encryption products and services used by customers. You will be responsible for managing customer expectations, project deliverables, and providing cross-functional escalation and communicat...

Posted 1 day ago

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