Core ResponsibilitiesBack office roles encompass a range of duties, including: Data Management: Entering, organizing, and managing company records and databases. Document Processing: Handling invoices, contracts, purchase orders, and other essential paperwork. Record Keeping: Maintaining accurate and organized files for transactions and other important data. Financial Support: Managing financial records, processing payments, and assisting with accounting and compliance. Administrative Support: Performing general office tasks such as scheduling, managing supplies, and providing support to other staff. Interdepartmental Coordination: Acting as a liaison between different departments to ensure smooth operations and effective communication. Operations Support: Ensuring all operational procedures run smoothly and contributing to operational efficiency. Skills and Qualifications To succeed in a back office role, candidates often need: Proficiency in Office Software: Strong computer skills, especially with programs like Microsoft Office. Organizational Skills: The ability to manage tasks, documents, and information effectively. Attention to Detail: Essential for accurate data entry, record-keeping, and processing. Communication Skills: For coordinating with other teams and handling any internal inquiries. Problem-Solving Abilities: To address issues and ensure operations continue to run efficiently. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month
Key Responsibilities Outbound Calling: Initiating calls to potential and existing customers to promote products or services, explain features and benefits, and persuade them to make purchases or appointments. Lead Generation: Identifying potential customers and gathering their contact information to create sales leads for the sales team. Customer Support: Handling inbound calls from customers, answering their questions, providing information, and resolving any issues or complaints they may have. Record Maintenance: Accurately documenting customer interactions, updating databases, and maintaining records of calls, sales, and customer feedback. Customer Retention: Following up with clients to ensure their satisfaction, collect feedback, and maintain positive relationships. Database Management: Maintaining and updating customer contact databases and sales records in a Customer Relationship Management (CRM) system. Essential Skills & Qualifications Strong Communication: Excellent verbal communication skills to effectively interact with a variety of customers and adapt their approach and language as needed. Persuasion & Sales: The ability to use persuasive techniques to influence customers and generate sales or appointments. Problem-Solving: The capacity to listen to customer needs, understand their issues, and offer appropriate solutions. Adaptability: The ability to adjust to challenging situations and interact with diverse customer types during phone conversations. Basic Computer Skills: Proficiency with CRM software and telephone systems to manage interactions and maintain records. Local Language Proficiency: Knowledge of the local language and potentially additional languages can be advantageous, especially for domestic telecalling roles. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month
Sales Executive Key Responsibilities Prospecting & Lead Generation : Identify and pursue new business opportunities through methods like cold calling, emails, social media, networking, and attending industry events. Client Relationship Management : Build and maintain strong relationships with both new and existing clients to foster loyalty and identify further sales opportunities. Sales Presentations & Demonstrations : Deliver persuasive presentations and demonstrations of products or services tailored to the specific needs of potential customers. Negotiation & Closing Deals : Negotiate contract terms, packages, and agreements to secure sales and achieve revenue goals. Required Skills Communication Skills : Essential for effectively presenting, negotiating, and building rapport with clients. Negotiation Skills : Crucial for reaching agreements that are mutually beneficial for both the client and the company. Customer Service Skills : Ability to listen to customer needs and provide solutions and support. Product Knowledge : A deep understanding of the company's products or services is necessary to advise clients effectively. Sales Acumen : Proficiency in sales processes, from lead generation to closing deals. Organizational Skills : To manage multiple clients, tasks, and sales activities effectively. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month