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7.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. The Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed microservices platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. We are seeking a Senior DevOps Engineer with deep expertise in GCP and OpenStack to architect, scale, and optimize our multi-cloud infrastructure. In this role, you will play a key part in designing and maintaining our OpenStack environment, ensuring reliability, security, and performance while collaborating closely with global engineering teams. This is an opportunity to influence the future of our cloud ecosystem by building modern, automated, and scalable solutions. You’ll work on high-impact initiatives, ranging from OpenStack evolution, hybrid cloud integration, and container orchestration, to automation and observability improvements. Responsibilities: Architect and evolve our OpenStack environment. Linux configuration and troubleshooting. Design and maintain availability zones. Collaborate with other architects and engineers on the design/deployment of our OpenStack environment. Collaborate with engineers to troubleshoot, test, and build the platform. Work across teams to provide feedback and guidance in the evolution of platform support. Understand cluster requirements with evolving customer needs; design and implement solutions meeting those requirements. Create and document processes and procedures through comprehensive testing. Effectively communicate with cloud tenants as required. Be willing to participate in an on-call rota. Qualifications 5+ years of experience with Linux configuration and troubleshooting. 4+ years of experience designing and maintaining OpenStack networking including OVS/OVN, and interfacing with hardware networks. Strong client service orientation and ability to maintain positive partnerships. Solid understanding and hands-on experience of OpenStack core services such as Neutron, Nova, and Cinder Detailed knowledge of one of the public clouds. Experience with Containers. Automation using tools such as Ansible, Puppet, BASH, and Python scripting. Excellent planning and problem-solving skills. Organized, with a track record of managing complex projects. Ability to work with internal developers to collect feedback, prioritize tasks, and manage the engineering backlog. Willingness to roll up your sleeves and help out with hardware and software issues. Nice to have: Certified OpenStack Administrator or equivalent experience. Experience in Kubernetes cluster design and operations. Familiarity with data center design (rack layouts, power, and cooling). Strong Cisco networking skills. Participation in the OpenStack community and contributions to core projects. Hands-on knowledge of observability tools (Prometheus, Grafana). We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Our client brings the power of cloud innovation to enterprises worldwide, enabling businesses to deliver seamless, personalized, and delightful customer interactions. About the Project: This initiative is part of a next-generation digital engagement platform aimed at transforming how businesses connect with customers across multiple channels. The primary focus is the integration of Aqua, an advanced outbound communication solution, into our digital ecosystem. Aqua is widely used by healthcare providers, enterprises, and customer-centric organizations to deliver appointment reminders, test results, marketing campaigns, and personalized notifications—while tracking user engagement in real time. The project is structured into three key phases: SMS channel integration, Email channel integration and WhatsApp channel integration. About the Team: We are assembling a dedicated Scrum team in India to collaborate closely with our 15-member Digital Team in Australia. To ensure smooth coordination and fast feedback loops, flexible working hours will be encouraged to create overlapping time with the Australian team. Responsibilities: Design, develop, and maintain Java Spring-based microservices deployed on Google Cloud Platform (GCP). Build and maintain RESTful APIs with a strong focus on scalability, reliability, and security. Develop integration layers for various communication channels including SMS, Email, and WhatsApp via third-party APIs. Optimize data processing and storage by leveraging GCP Datastore, BigQuery, and Cloud Storage (GCS buckets). Write efficient, reusable, and testable code adhering to best coding standards and design patterns (e.g., SOLID principles). Participate in code reviews, automated testing, and continuous integration pipelines to ensure high code quality and robustness. Participate in sprint planning, backlog refinement, and cross-team collaboration with the Australia-based digital team. Qualifications 5+ experience with Java and Spring Framework for building scalable backend services. Proven expertise working with Google Cloud Platform (GCP) services, including Datastore, BigQuery, Cloud Storage (GCS), and Pub/Sub. Solid understanding of RESTful API design and asynchronous/event-driven architecture. Familiarity with cloud-native application development, deployment, and debugging in distributed environments. Experience with NoSQL and cloud databases is preferred over traditional RDBMS for this role. Comfortable working in an Agile/Scrum team environment and collaborating across time zones with international teams. Flexibility in working hours to provide overlap with teams in different time zones (e.g., Australia). Excellent problem-solving abilities with a proactive attitude towards overcoming technical challenges. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. As a Cloud Governance Engineer, you will play a critical role in establishing and maintaining governance and compliance controls across our multi-cloud environment (GCP, AWS, Azure). You will ensure that our cloud operations adhere to the highest security and compliance standards, such as SOC 2, HIPAA, GDPR, and FedRAMP, while enabling teams to innovate quickly and securely. You will work closely with IT, Security, DevOps, Cloud Architects, Product Engineering, and Finance to ensure smooth operations across global environments. Responsibilities : Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP). Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization. Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance. Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance. Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments. Qualifications 3+ years of working in a cloud environment (experience with GCP is highly preferred). Strong working experience with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI. Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy. Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management. Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM). Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language. Nice to have: Bachelor’s degree in Computer Science, Engineering, or other relevant technical field. Knowledge of Kubernetes best practices. Experience with Microsoft Active Directory Federation Services (ADFS). Experience with Okta integration. AWS and GCP certified. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. About the Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed micro-services platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About Team : The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client. Responsibilities: Automated testing of client product using Python-based automation framework. New test script development for end-to-end product testing using an automation framework. Test result analysis for executed tests using test framework logs, product logs, and monitoring tools. Support and extension of the automation framework. Develop new automation tools. Detection of weak points in existing automated processes and flows, elimination of these items and control over efficiency for automated flows and processes. Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of the automation framework and tools through iteration/functionality testing. Qualifications 5+ years in automation roles, with solid knowledge of software development and testing. Experience with Python 3.x and/or Java. Strong knowledge of OOP, algorithms, and multithreading. Proficient with Linux-based OS. In-depth understanding of VoIP, SIP, WebRTC architecture, and microservices. Practical experience with Asterisk or FreeSwitch PBX. Network troubleshooting skills (OSI model, real-time protocols, network management). Experience with MySQL, Git, JIRA, and version control systems. Strong analytical, troubleshooting, and team collaboration skills. Nice to have: REST API automation and SDK integration (Java, Python, C++). Experience with AWS/GCP automation, CI/CD pipelines. Test automation for cloud computing (private/public). Docker and containerization knowledge. Web UI automation with Selenium. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. About the Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed micro-services platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). Qualifications 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP/Laravel framework. Strong experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React. Awareness of web security best practices and the ability to implement security measures to protect applications and data. A portfolio of past projects showcasing design and full-stack development skills. Ability to work independently and as part of a collaborative team. Strong commitment to delivering high-quality code and solutions on time and within scope. Bachelor’s degree (or equivalent) in relevant discipline. Nice to have: Experience with Java/SpringBoot. Experience with multi-tenanted systems. Expertise with Sharding in Mysql, Redis and Mongodb is highly advantageous. Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous. Experience with Google Cloud Platform, Kubernetes, and CI/CD. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About Team : The Test Automation Engineer would be an active member within the Software Quality Engineering Organization, responsible for providing automation and test support for the SW releases of our client. Responsibilities: Automated testing of client product using Python-based automation framework. New test script development for end-to-end product testing using an automation framework. Test result analysis for executed tests using test framework logs, product logs, and monitoring tools. Support and extension of the automation framework. Develop new automation tools. Detection of weak points in existing automated processes and flows, elimination of these items and control over efficiency for automated flows and processes. Communication with other departments like Development, DevOps, TechOps, aligning goals and priorities for the Test Automation Group with company priorities and strategy. Participate in Agile software development initiatives (standup, planning, Increment planning) to support innovation and enhancement of the automation framework and tools through iteration/functionality testing. Qualifications 5+ years in automation roles, with solid knowledge of software development and testing. Experience with Python 3.x and/or Java. Strong knowledge of OOP, algorithms, and multithreading. Proficient with Linux-based OS. In-depth understanding of VoIP, SIP, WebRTC architecture, and microservices. Practical experience with Asterisk or FreeSwitch PBX. Network troubleshooting skills (OSI model, real-time protocols, network management). Experience with MySQL, Git, JIRA, and version control systems. Strong analytical, troubleshooting, and team collaboration skills. Nice to have: REST API automation and SDK integration (Java, Python, C++). Experience with AWS/GCP automation, CI/CD pipelines. Test automation for cloud computing (private/public). Docker and containerization knowledge. Web UI automation with Selenium. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. As a Project Manager for Cognitive implementation, you will play a crucial role in overseeing the planning, execution, and delivery of projects related to the adoption and integration of Artificial Intelligence for IT Operations (Cognitive) within our organization. You will collaborate with cross-functional teams to ensure successful deployment and utilization of Cognitive solutions to enhance operational efficiency, optimize performance, and drive innovation. In this role, you will: Project Planning: Develop comprehensive project plans outlining scope, objectives, timelines, resources, and deliverables for Cognitive tool implementation projects. Stakeholder Management: Engage with stakeholders at various levels to gather requirements, communicate project progress, manage expectations, and address concerns effectively. Resource Allocation: Coordinate resources, both internal and external, to ensure alignment with project requirements and timelines. Risk Management: Identify potential risks and issues associated with Cognitive tool implementation projects, and develop mitigation strategies to minimize impact and ensure successful project delivery. Vendor Management: Collaborate with vendors and third-party service providers to evaluate, select, and implement Cognitive tools that best fit the organization's needs and requirements. Quality Assurance: Establish quality standards and protocols to ensure the successful deployment and functionality of Cognitive tools, conducting regular evaluations and reviews to maintain high standards of performance. Change Management: Facilitate organizational change by promoting awareness, providing training, and fostering adoption of Cognitive tools among end-users and stakeholders. Performance Monitoring: Monitor project progress, track key performance indicators (KPIs), and generate reports to evaluate project success and identify areas for improvement. Documentation: Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant artifacts. Continuous Improvement: Drive continuous improvement initiatives by capturing lessons learned from previous projects, implementing best practices, and incorporating feedback to enhance project management processes and methodologies. We would love to hear from you if: You have a Bachelor’s degree in computer science, Information Technology, Business Administration, or related field. Master’s degree or PMP and similar certification is a plus. You have proven experience of 10+years in project management, specifically in the implementation of Cognitive or IT operations management tools. You have strong understanding of Cognitive concepts, including machine learning, data analytics, and automation, with the ability to translate technical concepts into business solutions. You have excellent communication skills, with the ability to effectively interact with diverse stakeholders, including technical teams, business leaders, and vendors. You have demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. You have experience with Agile and/or Waterfall project management methodologies, with the ability to adapt approaches based on project requirements and organizational dynamics. You have proficiency in project management tools and software, such as Microsoft Project, JIRA, or similar platforms. You have strong analytical and problem-solving skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions. You have leadership qualities, including team-building, decision-making, and conflict resolution skills, with a focus on fostering collaboration and driving results. You have passion for technology and innovation, with a proactive attitude towards learning and staying updated on emerging trends in Cognitive and IT operations management. This role is available in Bengaluru and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. Our recruiting team will provide a total compensation range based on location and years of experience. By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About The Team The smallcase Credit is a building liquidity solutions for retail investors in India. Started with loan against mutual funds and expanding to other type of assets and credit products. About The Role We are looking for a Product Manager for smallcase Credit. As part of the product team, you would solve complex problems and empower businesses to offer liquidity solutions to their users.. What You’ll Be Doing Co-own the product roadmap working with leadership Responsible for managing sprint cycles, spec documents creation, development and delivery with the engineering, design, data & QA teams Work with users, analytics and CX team to track and measure business & product success Work as a part screen designer, part product manager, beta tester with our nimble team to develop original solutions to interesting challenges Conduct user research to gain insights and feedback to incorporate into the product Should be able to handle multiple simultaneous projects across multiple teams What We're Looking For Ideally looking for someone between 2-5 years of product experience building & shipping tech-first products Great communication skills to explain ideas, gather & incorporate feedback and share opinions Ability to troubleshoot with engineers and triangulate on fixes required Strong affinity to data-driven decision-making Good experience in copywriting and A/B Testing Prior development experience or a relevant degree in tech. would be a huge plus Prior experience in the Fintech or WealthTech space (or keen interest in the same) About Smallcase At smallcase, we are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. We're a young, driven team of 250+ headquartered in Bangalore. smallcase was founded in July 2015 by three IIT Kharagpur graduates, Vasanth Kamath, Anugrah Shrivastava and Rohan Gupta. smallcase has been focused on offering innovative investing experiences & technology. Our platforms are used by over 300 of India's largest financial brands and most respected institutions. We are backed by world-class investors including top-tier funds, institutions and operators from the capital markets space who believe in our mission of enabling better financial futures for every Indian. Life at smallcase We are not just building a business, we are making a long-lasting impact both in the wealth & assets landscape with our unique technology & expanding ecosystem. Over the last 9 years, our team, products, and platforms have grown and so have our ambitions. Innovation remains at the heart of what we do. Our other core values are transparency, integrity & long-term thinking. Our key asset has always been our people, and we empower individuals to build and do some of the best work in their lifetimes at smallcase. Flexibility, ownership and constant feedback loops are some of the ways we keep evolving the working environment. Skills: lending,gateway,data-driven decision-making,loans,credit,copywriting,user research,product management,a/b testing,product life cycle,payments,sprint management,development experience,communication

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking an experienced Principal Genesys Cloud CX Consultant who will be responsible for designing, implementing, and supporting Genesys Cloud CX solutions for our clients. The ideal candidate will have extensive experience with Genesys Cloud CX, strong problem-solving abilities, and the ability to work closely with clients to understand their needs and deliver tailored solutions. Responsibilities: Design, implement, and support Genesys Cloud CX solutions to meet client requirements. Proficiency in Architect flows, IVR scripting, call routing (DTMF/speech), and SIP/VoIP fundamentals Conduct discovery sessions and create technical documentation for Genesys Cloud-related projects. Customize and integrate IVRs and data sources within the Genesys Cloud platform. Drive migrations from legacy environments to Genesys Cloud. Configure and manage queues and skills in Genesys Cloud. Provide technical expertise and support for Genesys Cloud implementations and integrations. Troubleshoot and resolve issues related to Genesys Cloud configurations and integrations. Collaborate with clients to gather requirements and design solutions that meet their needs. Deliver knowledge transfer sessions to clients and colleagues to enhance understanding of Genesys technologies. Maintain clear and effective communication with stakeholders and provide regular updates on project status. Generate technical documentation: Visio callflow diagrams, API specs, deployment plans. Excellent communication, stakeholder collaboration, and team leadership skills. Qualifications 5+ years of experience with Genesys Cloud CX, including WEM/WFM and digital channels. Strong expertise in Genesys Cloud CX, including hands-on experience with Amazon Web Services (AWS). Skilled in leveraging APIs for application development, including integration of high-level APIs into enterprise systems Ability to work closely with stakeholders to gather requirements and design solutions.Experience with technical documentation creation and writing. Fluent English written and spoken level. Bachelor's degree in Telecommunication, Computer Engineering, Computer Science, or a related technical discipline. Strong problem-solving abilities and attention to detail. + strong communacation skills. Ability to work independently covering client-facing expert role. Nice to have: Genesys Cloud Certified Partner, Genesys Cloud Certified Professional, or Genesys Cloud Certified Developer. Experience with other cloud platforms (e.g., Microsoft Azure, Google Cloud Platform). We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Architect, deploy, and maintain Cisco Unified Communications solutions including CUCM 14 +15 , Unity Connection, Webex, and associated voice infrastructure. Diagnose and optimise VoIP systems, SIP routing, and collaboration platforms to ensure high availability and performance. Lead end-to-end UC projects such as system upgrades, platform migrations, and third-party integrations. Collaborate with internal stakeholders and external vendors to deliver secure, scalable, and resilient communication environments. Maintain comprehensive documentation including technical manuals, user guides, and project artefacts. Qualifications 5+ years of experience working in Unified Communications (UC) environments. In-depth knowledge of Cisco technologies including CUCM, Unity Voicemail, Voice Gateways, SIP, H.323, and MGCP. Proficient in Microsoft Teams, Webex Calling, and hybrid UC environments. Accredited Voice Certifications: CCNP, CCIE, Microsoft Teams. Hands-on experience with VMware architecture and virtualized UC deployment. Strong understanding of telephony provider solutions and third-party services such as Zoom, Webex Calling, and Teams Calling (including call and service structure basics). Knowledge of cloud platforms: Azure and AWS. Skilled in voice recording systems, IVR scripting, call routing strategies, and CRM system integrations. Experienced with monitoring platforms like Zabbix and diagnostic tools such as Wireshark. Solid understanding of networking technologies, including switches, routers, F5 load balancers, DNS, firewalls, proxy servers, and QoS. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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2.0 - 3.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

Remote

Structured Finance, Associate Quant Analyst (Mumbai) The Team : DBRS Morningstar is a global credit ratings business with about 800 employees in eight offices globally. Formed through the acquisition of DBRS by Morningstar, Inc., the credit ratings business is the fourth-largest provider of credit ratings in the world. DBRS Morningstar is committed to empowering investor success, serving the market through leading-edge technology, and raising the bar for the industry. DBRS Morningstar is a market leader in Canada, the U.S. and Europe in multiple asset classes. DBRS Morningstar rates more than 4,000 issuers and 56,000 securities worldwide, and is driven to bring more clarity, diversity, and responsiveness to the ratings process. Visit: https://www.dbrsmorningstar.com/learn/dbrsmorningstar to learn more. Credit Operations Mumbai Analytics team enables and supports the efficient and effective delivery of credit ratings/information to the market with its specialized skills and assets, consistent frameworks, and economies of scale. We collaborate with stakeholders to build creative, impactful solutions and offer services for the business and the market. About the Role : DBRS Morningstar Structured Finance team is looking for candidate with good problem solving, analytical & technical mindset. As an Associate Quant Analyst, you will work with team to automate data analysis processes to include document downloads, data storage, build and run data analytics to aid rating, research, and surveillance process, develop and enhance data analysis and workflow optimization tools; assist with special projects/initiatives, as needed. Proficiency in Python, SQL and VBA will be needed. This role will provide unique opportunities for mastering the key aspects of our business including in-depth collateral and deal analysis. This position is based in our Navi Mumbai office. Responsibilities: Work directly with Internal & external team to deliver projects and services. Perform, when possible, quantitative analysis in order to measure outcomes. Assist the team with transforming, improving and integrating data, depending on the business requirements. Combining the data result sets across multiple sources Understand core concepts around data storage and access specifically in structured data systems such as databases (SQL, Athena, AWS S3) Develop and maintain API’s to integrate internal and external data sources. Participate actively in the design and build phases, to aim at producing high quality deliverables. Have a mindset to bring about process efficiencies and ideate automations Collect, organize, and study data from internal and external sources for use in criteria development, ratings, and research reports. Take ownership of the tasks with focus on quality and accuracy of the deliverables Demonstrate strong learning curve Highly organized and efficient, with ability to multi-task and meet tight deadlines Ensure compliance with regulatory and company policies and procedures Requirements: Bachelor’s degree in Engineering or other quantitative discipline, Economics, Finance or Management Studies. Masters, CFA or CFA program enrollment are a plus 2-3 years of experience working with financial products using Python. Proficiency in Python / Anaconda, Data science stack (Jupyter, Pandas, NumPy), Microsoft Excel, Visual Basic for Applications (VBA) and MSSQL. Proficiency in object-oriented programming is a plus. Strong attention to detail and accuracy Highly motivated, self-starter who is keen to learn, has a positive attitude and a strong work ethic Ability to manage multiple tasks at the same time and deliver results in a timely manner Good inter-personal skills and ability to participate/ contribute as a team player Morningstar DBRS is an equal opportunity employer. About Us Morningstar DBRS is a leading provider of independent rating services and opinions for corporate and sovereign entities, financial institutions, and project and structured finance instruments globally. Rating more than 4,000 issuers and 60,000 securities, it is one of the top four credit rating agencies in the world. Morningstar DBRS empowers investor success by bringing more transparency and a much-needed diversity of opinion in the credit rating industry. Our approach and size allow us to be nimble enough to respond to customers' needs in their local markets, but large enough to provide the necessary expertise and resources they require. Market innovators choose to work with us because of our agility, tech-forward approach, and exceptional customer service. Morningstar DBRS is the next generation of credit ratings. If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker. Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. R11_DBRSRatingsGmbHIndia DBRS Ratings GmbH, Branch India Legal Entity

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About The Team The smallcase Credit is a building liquidity solutions for retail investors in India. Started with loan against mutual funds and expanding to other type of assets and credit products. About The Role We are looking for a Product Manager for smallcase Credit. As part of the product team, you would solve complex problems and empower businesses to offer liquidity solutions to their users.. What You’ll Be Doing Co-own the product roadmap working with leadership Responsible for managing sprint cycles, spec documents creation, development and delivery with the engineering, design, data & QA teams Work with users, analytics and CX team to track and measure business & product success Work as a part screen designer, part product manager, beta tester with our nimble team to develop original solutions to interesting challenges Conduct user research to gain insights and feedback to incorporate into the product Should be able to handle multiple simultaneous projects across multiple teams What We're Looking For Ideally looking for someone between 5-8 years of product experience building & shipping tech-first products Great communication skills to explain ideas, gather & incorporate feedback and share opinions Ability to troubleshoot with engineers and triangulate on fixes required Strong affinity to data-driven decision-making Good experience in copywriting and A/B Testing Prior development experience or a relevant degree in tech. would be a huge plus Prior experience in the Fintech or WealthTech space (or keen interest in the same) About Smallcase At smallcase, we are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. We're a young, driven team of 250+ headquartered in Bangalore. smallcase was founded in July 2015 by three IIT Kharagpur graduates,Vasanth Kamath, Anugrah Shrivastava and Rohan Gupta. smallcase has been focused on offering innovative investing experiences & technology. Our platforms are used by over 300 of India's largest financial brands and most respected institutions. We are backed by world-class investors including top-tier funds, institutions and operators from the capital markets space who believe in our mission of enabling better financial futures for every Indian. Life at smallcase We are not just building a business, we are making a long-lasting impact both in the wealth & assets landscape with our unique technology & expanding ecosystem. Over the last 9 years, our team, products, and platforms have grown and so have our ambitions. Innovation remains at the heart of what we do. Our other core values are transparency, integrity & long-term thinking. Our key asset has always been our people, and we empower individuals to build and do some of the best work in their lifetimes at smallcase. Flexibility, ownership and constant feedback loops are some of the ways we keep evolving the working environment. Skills: lending,gateway,data-driven decision-making,communication skills,loans,credit,technical experience,user research,product lifecycle,product management,a/b testing,copywriting,payments,sprint management

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2.0 - 4.0 years

0 Lacs

Phaltan, Maharashtra, India

On-site

Description The Maintenance Technician is responsible for ensuring the availability and capability of CNC and automation equipment through preventive, corrective, and predictive maintenance. This role involves hands-on troubleshooting, repair, and continuous improvement of manufacturing systems to support uninterrupted production and high-quality output. Key Responsibilities Health, Safety & Environmental (HSE) Immediately report any injury hazards or incidents. Comply with all HSE standards, policies, and regulations. Use appropriate PPE and promote a safety-first culture. Participate in HSE training and initiatives. Quality Apply high standards of workmanship and craftsmanship. Perform maintenance in accordance with manuals, diagrams, and specifications. Conduct quality inspections and support root cause analysis for equipment failures. Provide feedback for preventive maintenance improvements. Delivery & Maintenance Perform preventive, emergency, and corrective maintenance on CNC, grinding, EDM, and robotic systems. Troubleshoot Siemens and Fanuc CNC controls, hydraulic/pneumatic systems, and servo drives. Maintain documentation and shift-wise reports as per SOPs. Support TPM and continuous improvement initiatives. Teamwork & Communication Collaborate with cross-functional teams to resolve issues and improve processes. Communicate effectively with team members and support functions. Participate in training and development programs. Responsibilities Qualifications Diploma in Mechanical Engineering or a related technical field. High school diploma or equivalent (as per regulatory requirements). Licensing may be required for compliance with export controls or sanctions regulations. Skills And Competencies Technical Knowledge CNC machine maintenance (Siemens/Fanuc), grinding, EDM, and robotic systems. Understanding of tool setting, fixture alignment, and CNC operational parameters. Familiarity with ball screw systems, hydrostatic slides, and nozzle flow testing machines. Troubleshooting of hydraulic, pneumatic, and servo systems. Reporting & Documentation Proficient in using maintenance checklists and shift-wise reporting tools. Ability to maintain detailed maintenance and production records. Workplace Readiness Willingness to work in shifts and respond to breakdowns promptly. Proactive, hands-on approach with a collaborative mindset. Core Competencies Collaborates – Works well with others to achieve shared goals. Communicates Effectively – Tailors communication to different audiences. Customer Focus – Delivers customer-centric solutions. Decision Quality – Makes timely and effective decisions. Drives Results – Achieves goals consistently. Nimble Learning – Learns from experience and experimentation. Health and Safety Fundamentals – Promotes a safe work environment. Controls Safety – Applies safe practices in electrical, hydraulic, and pneumatic systems. Manufacturing Knowledge – Implements process and equipment improvements. Values Differences – Embraces diverse perspectives and cultures. Qualifications Experience 2 to 4 years of hands-on experience in CNC machine shop maintenance. Experience in automotive or precision manufacturing industries preferred. Exposure to TPM, lean manufacturing, and continuous improvement practices is a plus. Knowledge of LOTO protocols and Strict adherence to Lockout-Tagout (LOTO) procedures during maintenance, servicing, or repair of mechanical equipment.

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Job Summary Technology, Operations & Functions organisation within SCB spans >60k people and c.$5bn USD cost base. This organization is supported by the CFO organisation. This role provides support to CFO & their direct teams with reporting and analytical capability around the $5bn cost base, including responsibility for the oversight in the delivery of planning and performance management processes. This role is also expected to be the point of contact to extensively collaborate with cross functional teams of finance like Group FP&A, Group Planning, Group Digital, Accounting etc on a day to day basis. The role is global in nature and based out of India (Bangalore or Chennai). Key Responsibilities Functional Discipline And CFO / FP&A Partnership Own end-to-end process outcomes, enabling robust decision making and delivery of costs and productivity targets Own finance delivery for overall analytics and insights covering the organisation cost and productivity Partner to CFO and their direct teams Drive clear, simple and transparent reporting of cost performance for the GPR’s, Board presentations, Management reviews and other ad-hoc analytics with direct partnering to CFO and their teams Provide insight on risks and opportunities across the portfolio by working with the relevant teams. Ownership of the end-to-end guidance and execution of finance planning cycles for the portfolio Own the delivery of Monthly financial report and continuously enhance the quality of insights which inform MT and CFO decisions on resource allocations and cost performance Drive cost performance through greater engagement, transparency and collaboration with Segments, Function, & cross functional finance counterparts Lead finance activities relating to business realignment and restructures including change management and restatement of financial and management reporting, corporate plans, scorecards, reporting structures Influence and support the finance Change agenda by spearheading key initiatives to drive a “Best-in-Class” finance function with a specific focus on reports simplification, centralization and standardization. Drive MI vision and roadmap. Improve timeliness and consistency of MIs, drive commercial analytics, and develop forward looking MIs supported by established, efficient and effective processes. Partner with CFO and their teams on strategic MI requirements as well as day to day adhocs related to financials. Change & Optimization Drive standardisation, digitisation and optimisation of incurred and recharge cost reporting, outlook and plan processes Support, participate and contribute actively finance change programs like Cost and Workforce reporting, Strategic FXN solution and more to ensure alignment of interest and outcomes for finance Develop an effective organisation structure which delivers the right balance between process expertise and specialist CFO partnering capabilit People & Talent Lead by example, develop and embed a high-performance culture with specific focus on capability, effectiveness, and productivity. Support the development of talent to ensure a high-quality succession pipeline at all levels and ongoing development activities that focus on the identified talent within the team. Foster a culture of collaboration and a mindset of change and growt Risk Management Ability to interpret the firm’s financial information, identify key issues based on this information and put in place appropriate controls and measures. Ensure compliance with Group Accounting Principles and practices, Financial Control policy, and other regulatory accounting guidelines Governance Have an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the rol Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders and partners CFO, Technology, Operations & Functions Head, Central FP&A, Technology, Operations & Functions Direct teams of CFO Group FP&A Cost Group Planning Group Digital Segment, Functions Cost FP&A Head Other Responsibilities Embed Here for good and Group’s brand and values in all conduct & actions Skills and Experience Professionally Qualified (CA’s, CIMA’s CPA’s) or master’s degree in finance with extensive experience in leading FP&A at a senior level in banking or financial services industry Proven track record of business partnering for large and complex organisation of large (> 2 Bn USD) cost base Strong and effective leadership communication skills with a proven ability to influence & challenge the senior stakeholders effectively Proactive approach to recognising stakeholder needs, solving problems, anticipating issues, and developing solutions, excellent business judgment and strategic thinking. Able to work in a high-pressure environment and ability to manage multiple deliverables in a timely and effective manner Strong networking and interpersonal skills, forming positive working relationship in in a geographically and culturally dispersed environment Exceptional verbal and written communication and presentation skills i.e., PowerPoint, Excel Role Specific Technical Competencies Planning: Tactical, Strategic Financial Analysis Financial Forecasting and Modelling Effective Communications Process Improvement About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Profile Description Standard Chartered Bank

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0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here. You will be the go-to person when it comes to driving Digital application that provides best in class digital shopping experience and self-service capabilities to customers. You’ll be part of our IT team, responsible for high-volume preorder/backorder portal, Front end development. In addition, you’ll join the core team that’s developing and promoting Front end Framework development across various sales and service applications. We’re pushing ourselves to be more nimble and efficient as we redefine the retail landscape—and you’ll play a meaningful role. Planning, designing, developing, coding and testing complex front-end systems, making technical decisions regarding frameworks, libraries, and design patterns Participating in the development of project timelines, implementation design specifications, system flow diagrams, documentation, testing and ongoing support of systems. Conceptualizing and developing prototypes quickly in working with the product and architect. Leading the implementation of new technologies and ensuring the team is utilising the latest best practices Proactively identifying potential technical challenges and proposing solutions Engaging in engineering discussions, contributing to the conversation, providing your own opinions, asking thoughtful questions for clarification, and enriching the environment. Deploying high-performance MicroFrontEnds and Frameworks for platform products. Building something awesome. The ideal project is something you can be proud of that we use in our product. Maintaining and improving existing code with a pride of ownership. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What We’re Looking For... You are self-driven with experience in design and implementation of complex and distributed systems, particularly in building high-performance Front end frameworks. You have a passion for seeking engineering excellence and adopting new technologies. You are not afraid to drive for success by working with multi-functional teams. You’ll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant experience required, demonstrated through work experience. Knowledge of software architecture, networking and distributed systems, design patterns, and UNIX/Linux environments. Next.js Expertise: In-depth Knowledge of Next.js features like routing, data fetching, pre-rendering and API routes, CSR, SSR Proficient in JavaScript and React: Strong understanding of JavaScript fundamentals, React concepts, and component lifecycle management. Front-end development skills: Familiarity with HTML, CSS, and modern JavaScript libraries Understanding of HTTP/RESTful APIs, Microservices. Experience with test-driven development, continuous integration and continuous deployment processes. Experience with Version control systems(Git), build tools(Webpack, Gulp) Even better if you have one or more of the following: Experience with Java EE/Spring Framework. Knowledge of large-scale software architecture, networking and distributed systems, design patterns Industry experience with Cassandra or relevant. Exposure to AWS architecture, concepts, and tools. Container platforms like Docker or relevant. Excellent communication skills, both written and oral. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Key Responsibilities Creating and leading the critical new Sustainability Reporting delivery function, to deliver CFO-owned reporting for the Group and for every Standard Chartered presence market in the world as new local regulatory requirements go live Ensuring that external reports meet applicable TCFD, ISSB, CSRD and other new regulatory sustainability (primarily climate related quantitative disclosure) requirements for Group and for every market report Working with the Chief Sustainability Office (CSO) team, verifying integrity of quantitative climate, carbon and other sustainability numbers as a control and reporting function. Performing reporting of Finance-owned quantitative metrics as required for the Group’s annual report Preparing local sustainability reporting for all our global presence markets, supporting entity CFOs Supporting entity CFOs in dealing with local regulator queries, as required Building and maintaining knowledge of sustainability reporting requirements across each of the bank’s markets, as these evolve Assessing and documenting processes and controls across the reporting process, including understanding the operations within the various functions which contribute to sustainability reporting Addressing and resolving financial reporting issues raised by the Group’s external auditors with regards to sustainability disclosures within the Group or entity reports. Building strong working relationships with other teams in the bank focussed on sustainability. Developing and implementing target operating model on new sustainability reporting as requirements evolve, in support of future aim of standardised reporting for Group and each individual country entity Recruiting, leading and developing the delivery team, with target ~15 FTE by 2026 Strategy This candidate will provide critical support to the Head of Sustainability Reporting and the wider Sustainability and Net Zero global team to develop the Group’s strategy for disclosures in this area and ensure that the data collected is complete and accurate and collected in a controlled manner. Business The candidate will demonstrate a thorough understanding of the financial accounting and regulatory landscape Ensure that the Annual and when required Half Year accounts as well as quarterly disclosures meet all the applicable sustainability accounting and regulatory requirements. Utilise knowledge of IFRS standards and the IFRS Foundation, including the ISSB to help develop and maintain policies for sustainability reporting in the Group’s external financial statements, and those of individual markets as local requirements go-live Processes Develop and maintain policies for sustainability reporting in the Group’s external financial statements. Actively follow current developments in sustainability reporting through monitoring requirements and horizon scanning. Engage with other stakeholders across the Group to develop best in class disclosures. Act as a TCFD and ISSB expert in its application for preparing group accounts. Work with country teams in leveraging off the Group disclosures in preparing country specific TCFD/ISSB disclosures, where applicable. See issues through to completion working with other functions as needed. People & Talent Lead through example and build the appropriate culture and values. Ensure the provision of ongoing technical training and development of people with regards to the latest disclosures and accounting/regulatory requirements for broader sustainability requirements. Risk Management Work in collaboration with risk and control partners. Ensure that all activities and duties are carried out in full compliance with accounting and regulatory requirements, the risk management framework and all internal policies. Develop the Operational Risk framework for sustainability reporting. Develop a set of accounting reporting policies for sustainability reporting to mirror the Group accounting policy manual. Governance Active participation in project governance in respect of Group Financial Reporting's role in projects requiring external reporting expertise, specifically in the sustainability space. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Support all relevant interaction with regulators – PRA, Bank of England. Key stakeholders Group Chief Financial Officer Group Head, Central Finance and Deputy CFO SC Bank Group Financial Controller Head, Group Financial Reporting and Finance Risk Head, Sustainability Reporting Head of Carbon Accounting and Net Zero Delivery Chief Sustainability Officer CSO CFO CFO, Affluent and Wealth and CPBB Sustainability Global Head, Climate Risk & Net Zero Oversight Global Head, Investor Relations Global Process Owner (Finance) – Record to Report Global Process Manager, R2R Reporting (GBS Chennai) Group Corporate Secretariat department Internal and External Audit (EY) Qualifications Qualified Chartered Accountant or equivalent with Financial Services background (Banking preferred) - 10 years+ PQE Experience in sustainability reporting is a key requirement Demonstrated good understanding of banking products and relevant technical sustainability accounting concepts, including regulatory and statutory IFRS foundation disclosure requirements. Ability to communicate with senior stakeholders, including explaining sustainability concepts in a succinct manner. Strong oral and written communication skills Strong analytical skills and capability for self-directed research and work Skills And Experience Financial Reporting Financial Record Keeping Financial Process Documentation Influencing Through Expertise Climate Risk and Net Zero Technical Expertise About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary The purpose of this role is to provide strategies for long term growth and daily BAU management of the Tuning and Optimization function within Transaction Monitoring, focusing on statistical tuning activities across different jurisdictions. Accountabilitie End to end accountability for transaction monitoring tuning including CASA, Trade, Securities Services (SS), Financial Markets (FM) & Credit Card AML (CCAML), daily/weekly/monthly batch execution including Mantas batches for 45 countries, custom scenario development and maintenance, analysis of event variance and various deep dive analysis, watchlist & threshold management, parameter & configuration management, optimization implementation, code review, mapping and execution, Department Operating Instruction (DOI) preparation and execution of DOI based on Group Transaction Monitoring Standards (GTMS) documentation Working along with FCSO TM Solutions, Regional SPOC Teams, ITO, FCSO Transaction Monitoring hub and country FCC unit heads as required to monitor various surveillance systems execution, maintain BAU and deliver relevant outputs (events) Manage a team of specialized resources that include, Mantas specialised resources and Configuration specialists to deliver end-to-end coordination and successful execution of business and technology change requests from deployment through go-live by providing people leadership and performance management of all project personnel individuals (contractors and permanent). Key Responsibilities Leadership & Strategy: Develop and execute a strategic vision for AML system tuning, ensuring alignment with overall compliance and organizational goals. AML System Optimization: Oversee the tuning and optimization of AML monitoring systems to enhance detection accuracy and reduce false positives. Data Analysis & Insights: Lead advanced data analysis efforts to identify trends, patterns, and areas for improvement in AML detection. Model Validation & Governance: Ensure robust validation and back-testing of AML models and scenarios, maintaining compliance with regulatory standards and internal policies. Cross-Functional Collaboration: Work closely with IT, data science, compliance, and other relevant teams to implement tuning changes and drive continuous improvement. Documentation & Reporting: Ensure comprehensive documentation of tuning processes, changes, and rationales. Prepare and present detailed reports and performance metrics to senior management and regulatory bodies. Regulatory Compliance: Stay abreast of the latest AML regulations, industry best practices, and technological advancements. Ensure the AML tuning program is compliant with all relevant laws and regulations. Incident Management: Lead the response to AML-related incidents, ensuring timely and effective resolution. Conduct root cause analysis and implement corrective actions to prevent recurrence. Stakeholder Engagement: Act as the primary point of contact for senior stakeholders, including regulators, auditors, and executive leadership, regarding AML tuning matters. Build and maintain strong relationships with internal and external stakeholders to foster collaboration and trust. Audit Engagement: Lead and manage engagements with internal and external auditors. Ensure timely and accurate responses to audit requests, and implement audit recommendations to strengthen AML controls and processes. Team Leadership & Development: Lead, mentor, and develop a team of AML tuning specialists and analysts. Foster a culture of continuous learning and improvement. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Accountable to ensure Business Continuity Management framework adequately supports the business strategy. Where necessary provide executive sponsorship for major BCM initiatives Skills And Experience This senior role requires expertise in transaction monitoring systems, TM detection scenarios, red flags and typologies and TM processes. The candidate must have a strong background in statistical methodologies, relevant technologies, and experience in designing or leading implementations of TM systems in global financial institutions. The role demands sound judgment in regulatory relationship management, reputational risk, and the ability to provide direction at senior management levels Personal Attribute Exemplary integrity, ethics, independence, and resilience. Personal authority with the ability to establish relationships and provide direction at senior management levels. Ability to collaborate and work dynamically across a broad range of stakeholders. Strong management qualities, interpersonal skills, and multi-cultural awareness and sensitivity. Ability to manage a geographically dispersed and highly varied customer and stakeholder base. Key stakeholders Group Process Owner FCSO Heads of Function in FCSO Country and Regional Heads FCSO Country and Regional Heads CFCC Local and Country regulators where appropriate Partners in HR, Legal as appropriate Qualifications Education: Bachelor’s degree in Computer Science, Data Science, Finance, or a related field. Advanced degrees (e.g., Master’s, MBA) or relevant certifications (e.g., CAMS) are highly desirable. Experience: Minimum of 10 years of experience in AML tuning, data analysis, or a related field, with at least 5 years in a senior leadership role. Technical Skills: Proficiency in SQL, Python, and advanced data analysis tools. Extensive experience with AML software (e.g., Actimize, SAS, Oracle Mantas) is essential. Analytical Skills: Exceptional analytical and problem-solving skills with the ability to interpret complex data sets and make strategic decisions. Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and persuasively to senior stakeholders. Attention to Detail: High level of accuracy and attention to detail in all aspects of work. Regulatory Knowledge: Deep understanding of AML regulations and compliance requirements. Leadership: Proven track record of leading and developing high-performing teams. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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6.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Strategy Awareness and understanding of the business strategy and meeting the expectations of the role Business Awareness and understanding of the Cash Operations, Processes, regulatory requirements and aligning with business priorities Processes Responsible for executing and supervising the changes against the release priorities by following the bank processes and standard release tools People & Talent Responsible for understanding the requirements, design and implementing independently. Ensuring the delivered solution meets the technical specifications and design requirements. Meeting the overall delivery schedules, aligning with interfaces Risk Management Understanding the eSDLC process and ensuring that the delivery meets the standards right from inception stage. Any risk should be raised well in advance and expected to come up with mitigations. Key Responsibilities Governance Awareness and understanding of the regulatory requirements, expectations and solutioning/enhancing the application with full compliance Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principle Key stakeholders Technology Delivery Manager Integration Services/Interfacing Team Product & Business owners Technology Support owner Technology Service Manager Other Responsibilities Strictly aligning to the Group, Country, Business or Functional policies and procedures; Minimum 6 years of relevant experience with hands on technology. Understand user requirements and build solution and be able to break it into high level & low-level design Perform coding / code review in line with existing architecture boundaries, use best practices and coding standards Handle user requests for creation of new data and set up Responsible for meeting overall delivery schedules and ensuring the delivered solution meets the technical specifications and design requirements Co-ordinate with the teams to resolve issues (thru clarification, data fixes and program fixes following required process) in development & test environments Support production rollouts and change implementations followed by successful UVT Excellent verbal and written communication skills Individual contributor and have good domain knowledge on cash products / SWIFT messaging. Qualifications EDUCATION: BE/BTech/ME/MTech CERTIFICATIONS: Preferable : Azure Dev OPS, Java, JBOSS EAP 7.4, DOCKER, JPA/HIBERNATE, REACT JS, Ansible, Maven/Gradle, JUNIT, REST LANGUAGES: Sound knowledge on Core Java / JEE / JBoss EAP. Oracle, JMS, XML / XSLT, Junit, Web front-end experience – React JS/HTML/CSS/JavaScript, Object-relational Mappers – JPA/Hibernate, The application of design patterns, Test-Driven Development (TDD), Relational database – Oracle, Docker Containerization & Shell scripting Skills And Experience Java Oracle REST Junit JPA/Hibernate DevOps Maven/Gradle About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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2.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Strategy Awareness and understanding of the Group’s business strategy Business Manage and/or resolve alerts/cases Follow the Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process. Processes Manage and/or resolve alerts/cases: Follow the Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process. People & Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Risk Management Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Governance In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders FCC Controls representatives in group and country. Other Responsibilities Embed Here for good and Group’s brand and values in India / FCSO / TMCB Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience Compliance Policies and Standards Compliance Advisory Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Qualifications 2 to 4 years of relevant work experience in the following areas: AML and terrorist financing surveillance skills in relation the respective country jurisdictions, and client types. Analysis skills: able to analyze data trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate, private banking, correspondent banking) Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude. EDUCATION Relevant degree such as Bachelor's and Master's Degree in Business, Education, Statistics, Mathematics, Economics, Finance, Computer Science, Writing, Financial Services, Accounting TRAINING Mandatory & developmental – role-specific, and regulatory / compliance bank wide & role-specific LICENSES internal / externally required MEMBERSHIP Required for roles for continuous development / improvement/ awareness of current practices, etc. CERTIFICATIONS AML/KYC LANGUAGES Excellent communication in English (articulation and writing). About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary S&T COO Services is responsible for Bank-wide people data enablement, create methods and data models to inform data-driven decision processes resulting in improved business performance, data platform product management, delivery of operational and regulatory reports, dashboards, data-driven process automation, and the provision of advanced analytics support. To help carry us further we are searching for an experienced Lead, Data Analyst to join our team. The ideal candidate will be highly skilled in all aspects of Data Analytics, including data gathering, cleansing, analysing, interpreting and data transformation to provide insights and Translate analysis into data-driven stories and data visualization expertise to translate complex data into actionable information for a specific audience. Key Responsibilities Strategy Responsible for modelling complex problems and processes using various analytical tools and methods. work with various data sources, transform raw data into meaningful information through reports and visualizations. Build & maintain stable, reliable & cost-effective Reporting & Analytics products capable of supporting current & future stakeholder needs. Business Manages client relationships across multiple geographies and effectively engage with key stakeholders. Manages client service delivery expectations of both standard, Adhoc and project related activities, develop a regular communication framework with the clients. Processes Understanding of data warehousing concepts and relational databases and translate business need into data models supporting business solutions. Experience with data collection, cleaning, transformation, developing workflows and visualization using Dataiku from diverse data sources. Able to automate Dataiku workflows, monitor performance and integrate with cloud platforms and big data technologies and BI tools. Implement machine learning models in DSS for predictive analytics. Strong proficiency in one of the BI tools (MicroStrategy, Tableau) Advanced knowledge of SQL (Joins, subqueries etc.) Working knowledge of Python for data analysis Present findings to stakeholders with clear storytelling and visualizations. Facilitate data cleansing & maintenance, monitor data changes and report anomalies based on insights and business specific knowledge. People & Talent Co-ordination with other COE departments, to drive global process and deliver on the overall HR collective agenda. Provide relevant insights, focus/ highlight key issues with complementing recommendations to help Stakeholders drive strategic business decisions. Risk Management The ability to identify key issues based on the process and put in place appropriate controls and measures. Perform data profiling, validation, and cleansing to ensure data integrity. Governance Adherence to the Group guidelines on Data Security (GDPR). Follow standard approach towards metrics/data in line with Data Dictionary and Data Asset Register Maintain documentation and consistency, ensure data accuracy, integrity, and security. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Business Heads Global HRBP Management COEs, Risk and Compliance Skills And Experience Dataiku SQL Python Hadoop (HQL) MicroStrategy Tableau Story Telling with Data Qualifications Education Bachelor’s / Master’s degree Training Dataiku, Tabelau, Microstragey, Story Telling Certifications Dataiku, Tabelauf required for the role. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Ensuring Position IDs are rightly created with Global JD template attached Ensure 100% validation and all mandatory fields are updated appropriately Ensuring TA List up to date business function wise Validate and ensure the Regulatory role field is rightly updated in the Position ID and JD Update Job Profile page in the right format aligned to Job Description Ensuring appropriate VBA package is selected Ensuring appropriate BGV Screening Packages are selected based on Country Ensure due diligence for MLJRs. No MLJRs should be approved for T&O Ensure JOT tracker is maintained up to date Ensuring timely emails are sent to HMs for insufficiencies on Positions and followup for closure Make sure On-Hold JRs ageing > 30 days are cancelled (No updates from Hiring Managers) Ensure Salary ranges are updated for US JRs Assisting HMs create Positions IDs and ensuring right Global JD template is attached (on request) Providing support when technical glitches faced by the HM by involving SF Tech team for solutioning. Queries from HM/TA Partners regarding new hire data change such as Cost centre, Title, Job Code are redirected to PM Ops team Ensuring Timely response and assistance Ensure all the principles of Data Privacy are applied to all processes, communication, record keeping Ensure all mandatory trainings are completed on timely manner Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders TA Partners, TA Leads, Hiring Managers, PM Ops and Business Heads Other Responsibilities Embed Here for good and Group’s brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Qualifications Skills and Experience Bachelor Degree Skills And Competencies Proficiency in Excel English proficiency for oral and written communication. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Posted 5 days ago

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