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10.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Key Requirements Job Purpose Process & risk driven Data Analytics and MIS to provide a great customer and employee experience by effectively delivering real-time management with the purpose of optimizing resources, risk controls to achieve business objectives To manage the Call Centre Financials including Budgeting and Reconciling all the expenses To identify and implement revenue generating opportunities from CCTR Key Accountabilities Drive analytics to identify efficiency gaps in CCTR processes Monitor the CCTR expenses to ensure the Costs stay within Budget Liaise with multiple team to identify cost saving opportunities Liaise with multiple stakeholders to identify efficiency enhancing opportunities Drive improvement projects Deliver required reports for effective measurement of CCTR metrics MIS/Analytics, WFM Job Duties & Responsibilities Perform WFM related activities – Forecasting, Staffing, Scheduling, RTA Generates performance data and dashboards. Publishes performance score cards Proactively work with Management and Operations to increase utilization and efficiencies in the customer centers Gathers information, business intelligence, analyzes data trends, identifies root cause(s) and provides information to team members and department leadership Make presentations to various levels of management when required Proficient in MS Excel and VBA macro, Power apps are added advantage Experience in WFM tools ( i.e Verint WFM,Nice IEX) Strategic Projects Be the CCTR SPOC for various strategic projects Ensure all the needs from CCTR are satisfied as part of project development Ensure the Servicing scenario is streamlined and efficient Experience 10+ years of experience in diverse profiles (Operations, WFM, Analytics, Project Mgmt) in CCTR/related industries Education / Preferred Qualifications Bachelor’s Degree from a recognised University Primary Location India-Maharashtra-Pune-DBIL Job Customer Service Schedule Regular Job Type Full-time Job Posting Jul 31, 2025, 10:30:00 AM
Posted 2 days ago
12.0 - 13.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals Key Requirements Processing of Loan transactions as per the agreed SLA Ensure adherence to the regulatory / SOP guidelines Pass requisite reconciliation entries so as to keep the accounts clean Manage the processing makers and ensure they are trained and abreast of the process changes Requirements Ensure smooth day to day loan operations for Co lending, Direct assignment processes Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads) Analyzing & Improvising various transactional reports & Customer Advices Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System Support digital Strategy of the bank Vendor Management and control Partnering Business team in successful rollout of various PSL products Project Management Management Reporting Effective Relationships with Senior Management, Internal & External Customers Ensuring the GLAO and other reconciliations are performed in timely manner Required Experience Candidate should have Minimum 12-13 Years’ experience in Loan Operations and customer onboarding / KYC Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products Should have strong analytical & interpersonal skills Excellent Client / Customer management skills, business orientation Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions Should possess good MS excel capabilities and have a proven track record in working with such projects Education / Preferred Qualifications Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit Core Competencies Process Management Strategizing and Problem-solving skills Interactive to communicate with different stakeholders Technical Competencies Excellent hold of MS Excel capabilities Good Computer Skills Overview of systems used in Cash Operations en Primary Location India-Maharashtra-Vikhroli Job Operations Schedule Regular Job Type Full-time Job Posting Jul 31, 2025, 10:30:00 AM
Posted 2 days ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At Surma, we believe in making everyday beautiful through minimal and thoughtful design, pure fabrics, and clothing that moves with the Indian woman. We're looking for a Senior Production Manager who can bring calm to chaos, structure to scale, and beauty to the back-end. Someone who knows that the best garments don’t just come from great ideas — but from great systems. If you're someone who thrives in the hum of sourcing conversations, production schedules, and last-minute QC calls, we’d love to meet you. What You’ll Do: Own the entire production lifecycle — from fabric sourcing to final delivery — across multiple vendors and contract manufacturers. Source fabrics from trusted mills and suppliers, ensuring purity, consistency, and timely availability. Plan inventory based on design pipeline, demand patterns, and production constraints — balancing ambition with availability. Manage contract manufacturing partners across geographies, ensuring quality and timelines are met without compromising on the Surma standard. Implement and oversee QC processes at the manufacturing stage, so what reaches the warehouse is already a Surma-approved piece. Create and refine SOPs that bring consistency and scalability to production and vendor management. Collaborate cross-functionally with design, merchandising, and warehouse teams to align on drops, launches, and restocks. You’re a Great Fit If You: Have 5–8 years of experience in fashion production, especially in managing Indianwear or contemporary womenswear. Understand the rhythm of fabric markets , the reality of contract manufacturing, and the beauty of an on-time delivery. Can juggle multiple vendors, timelines, and urgencies — and still bring calm and clarity to your team. Know your way around fabric specs, tech packs, sampling timelines , and can spot a QC issue from a mile away. Are structured, proactive, and solution-oriented — you plan ahead but act fast when needed. Are excited to build a backend that supports design, scale, and storytelling — all at once. Bonus: Experience working with fabrics like cotton, mul, handwoven, or linen Familiarity with production tracking tools or Excel-based planning sheets Comfort in working with small but nimble teams that are growing fast About Surma Surma is a contemporary womenswear brand that wants to make everyday beautiful through its minimal designs. We believe that good design can make the mundane interesting and hence evoke joy. We design for the modern Indian woman who finds joy in the little things — the perfect cup of chai, a day without meetings, that song she loves, a creased white shirt, and perfectly imperfect hair. To Apply: Email us at ankur@surma.in with: Your resume A short note on why you’d love to lead production at Surma Anything else that helps us know you better
Posted 2 days ago
0.0 - 170.0 years
0 Lacs
Delhi, Delhi
On-site
Job ID: 36238 Location: New Delhi, IN Area of interest: Private Banking & Wealth Management Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary The incumbent should have relevant experience in equity research, relationship management, portfolio construction & management, and direct equity investment products. The primary role will be to act as an interface with Standard Chartered Private / Priority Banking clients for their trading, advisory, Portfolio and service needs, aimed at addressing their equity and related ambitions. It entails close interaction with the Pvb / Prb / Wealth specialist teams at SCB. Contribute to strategy design by providing relevant insights and market information and competition benchmarking. Support the execution of the strategy by leading and participating in key projects. Candidate should have capabilities to interact with UHNW clients and showcase investment ideas. This role will also require interacting with internal and external stakeholders like Dealers, Equity Specialist, Wealth Specialist, Relationship Managers, Branch Manager, Regional Head etc. Brand Strengthen SCSI position in the local market that offers good quality investment advice to clients. Key Responsibilities To engage with the stakeholder and generate incremental business for the organization for direct equities and PMS product offering. Engaging with the existing and new clients on regular interval to increase the wallet share and deeper penetration. The role will be target oriented and customer centric. Strategy Manage strategic intent of the organization in terms of Business function Generate revenue from customers through constant interaction and information dissemination of the markets and house views. Work closely with the Business Head on sales strategy and improvement of quality and service standards. Cross-sell or pass leads for customer’s ancillary requirements through the RM. Maintain customer data confidentiality. To set performance management standards and provide the basis for performance challenge to accountable team. Business Strive to achieve business / budget outcomes associated with the role. Also, strive to achieve the qualitative parameters as set out in the role description. Processes Good understanding of equity research and ability to understand businesses and valuations. Ensure the right advice is given to the stakeholder which should lead into incremental business. Good interpersonal skills with demonstrated abilities in networking with cross-functional team. Achieve good client outcomes through proper client profiling to identify client needs and provide corresponding investment solutions. Problem solving supported by both in and out of the box thinking. People & Talent Capable of work in a team in coordination with senior members of the SCSI and SCB team o Identifying opportunities for performance improvement across the team o Increase the wallet share of the client with regular interaction with internal and external stakeholder. o Driving an environment of collaboration, both within the team and across various departments. Adherence to the Group's values and culture Risk Management To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity Governance Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Proactively engage business & functional partners / stakeholders to drive the origination, product offering and sales discipline . Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal MD & CEO – SCSI Chief Investment Officer - SCSI Head – Business Head – CFCC Head - Legal Head – Risk Head – Ops Head – IT Head - Products External Wealth Specialist – SCB Relationship Manager – SCB Branch and Regional Head – SCB Segments – CR/NR/SME/Acquisition Skills and Experience Products and Processes Market Knowledge (SIF) Regulatory Framework and Requirements (SIF) Manage Conduct Manage People Manage Risk Qualifications Post Graduate/MBA 8-12 years’ experience in equity domain/UNHI client management/sales Strong grasp on understanding of equity markets NISM certifications XXI – A/B, NISM VII/VIII Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 2 days ago
0.0 - 170.0 years
0 Lacs
Delhi, Delhi
On-site
Job ID: 36098 Location: New Delhi, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Key Responsibilities Business: Ensure timely and effective resolution of complex customer queries and complaints. Maintain a client-centric approach, understanding customer requirements, and guiding team members to deliver exceptional service. Develop and implement strategies to enhance customer satisfaction and loyalty Processes: Oversee daily banking operations, ensuring productivity, accuracy, and timeliness norms are consistently met. Identify, share, and implement best practices within the team to standardize, simplify, and automate processes. Minimize non-value-added activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Lead process improvement initiatives through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Ensure cross-skilling of team members across various process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance team skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and drive end-to-end resolution of issues encountered. Ensure team members have sufficient process knowledge to independently perform operations and demonstrate proficiency. Data Analytics: Utilize data analytics to identify trends, patterns, and opportunities for process optimization and customer service improvement. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics. Provide data-driven insights and recommendations to senior management for strategic decision-making Project Management: Lead and manage projects aimed at improving operational efficiency, customer experience, and compliance. Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope. Coordinate with cross-functional teams, stakeholders, and vendors to ensure successful project execution. Monitor and report on project progress, addressing any issues or risks promptly. Compliance and Risk Management: Ensure all activities comply with regulatory and compliance requirements, bank policies, and procedures. Identify and escalate potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate Team Leadership and Development: Lead, mentor, and develop a team of banking operations staff, fostering a positive and productive work environment. Conduct regular performance reviews, providing feedback and setting development goals. Promote a culture of continuous improvement and innovation within the team Reporting and Documentation: Prepare and maintain accurate and timely reports for senior management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Skills and Experience Bachelor's degree in Finance, Business Administration, Data Analytics, or a related field. A Master's degree is preferred. Proven experience in banking operations, data analytics, and project management. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in data analytics tools (e.g., SQL, Python, R) and banking software. Strong project management skills, with experience using project management tools (e.g., MS Project, JIRA). Strong problem-solving skills and a proactive approach to identifying and resolving issues Core Competencies: Customer Focus Operational Excellence Data-Driven Decision Making Project Leadership Compliance and Risk Management Continuous Improvement Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process action Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Key stakeholders Branches Contact Center Business Teams Regulators BRM Role Specific Technical Competencies Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 2 days ago
0.0 - 170.0 years
0 Lacs
Delhi, Delhi
On-site
Job ID: 35927 Location: New Delhi, IN Area of interest: Customer Services Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 2 days ago
1.0 years
0 Lacs
Hyderabad, Telangana
Remote
Senior UX Researcher Hyderabad, Telangana, India Date posted Jul 31, 2025 Job number 1854158 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Design & Creative Discipline UX Research Employment type Full-Time Overview About Growth Research at Microsoft Our mission is to inform and accelerate the growth of Microsoft 365, Copilot, and other Microsoft commercial and consumer products by deeply understanding customer motivations, needs, and concerns -especially those that prevent discovery, trial, and adoption. This is particularly critical for our AI-powered experiences like Copilot, which are designed to empower people to do more. As the industry undergoes a fundamental transformation, we aim to stay at the forefront of innovation. People want tools that help them work efficiently and effectively, stay connected to their company culture, understand how to succeed, and feel supported throughout their journey. We believe our products can help them achieve these goals. Our research team operates like a startup. We encourage a sense of “founderism” and ownership. We support our partners with actionable research and strong points of view that drive strategy. In this role, you’ll engage directly with customers, iterate quickly, and focus on solving their most critical needs. Your work will help deliver a connected, innovative ecosystem of products that are easy to find, try, and use. Who We’re Looking For We’re especially excited about candidates who are eager to learn and grow, embrace new ways of working, and bring a growth mindset. If you have a strong track record of delivering results and thrive in cross-functional collaboration—with UX researchers, designers, data scientists, content designers, PMs, marketers, and engineers—this is the team for you. The Role As a Senior UX Researcher on the Growth Research team, you’ll help shape human-centered strategies that guide product direction and inform the full product lifecycle. You’ll integrate insights about human behaviors, attitudes, practices, and norms to influence both near- and long-term product investments. You’ll work closely with UX designers, product managers, engineers, data scientists, and fellow researchers to ensure we’re addressing the most important user needs and uncovering new opportunities. You will spend your time working on both foundational and evaluative research. The expectation is to be nimble - working closely with product teams on work that immediately influences roadmaps while staying ahead by identifying the important areas that we must tackle to enable them to accomplish their priorities. You will partner with UX design, content, PM and engineering to ensure that your insights and recommendations are immediately implementable. Much of your work will be self-directed; at the same time, you will need to stay in sync with teammates and feature crews. Qualifications Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience OR equivalent experience Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch Responsibilities Responsibilities: Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research. Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals. Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate and improve the user experience. Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The Storage Engineer is responsible for supporting and maintaining availability and performance of all disk storage & SAN switches in production as well as non-production environments. You will work as part of a results-oriented service delivery team and support other storage engineering & operations teams. Additionally, you will participate in root cause analysis of problems, identify areas for process improvement, remediate issues, and execute tasks to deliver on project-based initiatives. You will provide L1 support for all disk storage related issues across the enterprise and respond to and assist in production operations in a 24/7 environment. You will provide support to and coordinate with internal users, operations staff, and vendor resources for root cause analysis. Participation in an on-call rotation for after-hours support based on escalations is required. Your responsibilities also include providing technical analysis, resolving problems, proposing solutions, participating as a resource for project-driven initiatives, and identifying and automating manual tasks using scripting and application development. You are expected to have mid-level experience with a variety of disk storage subsystems and SAN switches including Hitachi, Nimble, NetApp, Qumulo, and Brocade. A deep understanding of SCSI, NFS, and CIFS protocols is necessary. Experience in disk storage configuration management, hands-on experience with storage-based replication technologies, automation tools, and good English speaking and written skills are essential. You should possess top-tier critical thinking and problem-solving skills, the ability to work in a service-oriented team environment, project management, organization, and time management skills. Being customer-focused and dedicated to the best possible user experience, along with effective communication with both technical and business resources, is also required.,
Posted 2 days ago
10.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Dunnhumby helping retailers and brands deliver better experiences through Customer First strategies. We are seeking a talented Engineering Manager to lead a team of engineers in developing product that help Retailers transform their Retail Media business in a way that helps them achieve maximum ad revenue and enable massive scale. As an Engineering Manager , you will play a pivotal role in designing and delivering high-quality software solutions. You will be responsible for leading a team, mentoring engineers, contributing to system architecture, and ensuring adherence to engineering best practices. Your technical expertise, leadership skills, and ability to drive results will be key to the success of our products. What You Will Be Doing Lead and manage a team of software engineers, fostering growth and development. Collaborate with product managers and architects to define technical roadmaps. Oversee the design, development, and delivery of .NET Core based solutions using microservices based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps. Conduct regular performance reviews and provide actionable feedback. Maintain a balance between delivery timelines and technical excellence. Ensure adherence to compliance, security, and quality standards. Drive innovation and continuous improvement initiatives. Improve developer productivity and enhancing engineering processes. Coach, train, and encourage the junior teammates. Required Skillsets Experience 10+years Strong technical expertise in C#, .NET Core , and related frameworks. Experience in Java open to work on dot net will be considered Deep understanding of design patterns, solid principles, system design and Engineering best practices. Deep knowledge of Relational Database (SQL ,PostgreSQL). Knowledge of Big query, Reddis and Elastic Search is a plus. Familiarity with Microservices architecture, Event-Driven Architecture (RabbitMQ, Google Pub-Sub) and containerization (Docker, Kubernetes). Experience with DevOps tools(Gitlab CI/CD) and practices. Proven experience with cloud platforms such as GCP (Preferred) or Azure. Deep understanding of distributed systems, multi-tenant services, cloud-native applications and Unix/Linux environments. Knowledge of Testing Pyramid approach with relevant tools knowledge at each level. Knowledge of Code Quality and Secure code scan tools like SonarQube, Checkmarx, ESLint, Resharper and Trivy. Solid understanding of software development lifecycle (SDLC) and Agile methodologies. Strong interpersonal and leadership skills with the ability to motivate a team. Experience on product background or projects Hands-on experience with Observability tools like NewRelic. Knowledge of AdTech or Retail domain is a plus Automation tools is an added advantage. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Posted 3 days ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have You Will Be Responsible For Assist in the development and execution of the product strategy and roadmap for our SaaS and Data Management solutions in the Lifesciences industry. Collaborate with internal stakeholders to gather and analyze customer requirements, market trends, and competitive intelligence to inform product decision-making. Conduct market research to identify opportunities, evaluate customer needs, and define product features and enhancements. Work closely with engineering teams to translate customer requirements into detailed product specifications, ensuring clear communication and alignment. Participate in Agile development processes, including sprint planning, backlog grooming, and user story development. Conduct user acceptance testing (UAT) and gather feedback to iterate and improve product features and functionalities. Assist in the creation of product documentation, including user guides, release notes, and training materials, to support the successful adoption and use of our solutions. Collaborate with marketing and sales teams to develop go-to-market strategies, product positioning, and messaging to effectively promote and sell our products. Support customer engagement initiatives, including product demos, presentations, and user training sessions. Monitor key product metrics and KPIs, analyze data, and provide regular reporting and insights to stakeholders. About You: Bachelor's degree in a relevant field (e.g., Computer Science, Lifesciences, Business Administration) or equivalent practical experience. 5-7 years of experience in product management, specifically working on SaaS and Data Management solutions in the Lifesciences industry. Experience and knowledge of managing product development of analytical solutions/tools. Understanding of the Lifesciences industry landscape, including regulatory requirements, data management challenges, key customer and patient data sources, and emerging trends. Proven experience in gathering and analyzing customer requirements and translating them into actionable product specifications. Familiarity with Agile development methodologies and tools, such as JIRA or similar. Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and present ideas to stakeholders. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Self-motivated and proactive, with the ability to work independently and take ownership of assigned tasks. Strong attention to detail and organizational skills, with the ability to manage multiple priorities and meet deadlines. Knowledge of user experience (UX) principles and best practices is a plus. Join our team and be part of an innovative company that is revolutionizing the Lifesciences industry with cutting-edge SaaS and Data Management solutions. Apply today to contribute to the development of impactful products and make a difference in improving healthcare outcomes. Good to Have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations Bangalore, KA, IN
Posted 3 days ago
6.0 years
0 Lacs
India
Remote
What You Can Expect As a Data Developer, you will design, build, and implement critical processes for the subscription-based billing system. This person will partner with teams including e-commerce, Salesforce, Oracle, Zuora, Data engineering, etc to architect solutions. The ideal candidate needs to have a thorough understanding of PL/SQL and relational world. SaaS/Subscription business models using cloud-native technologies. If you are excited about leading Zoom’s continued evolution into an agile, nimble, customer-obsessed organization, then this role is for you! About The Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department's mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. What We’re Looking For Have a Bachelor or Masters in Computer Science, Engineering, or a related field. 6+ years of experience in Software Engineering, Relational and non-Relational Databases. Demonstrate expert-level SQL skills for querying, manipulating data, data aggregation, filtering and sorting, window functions and common table expressions (CTEs). Have strong understanding of database performance such as optimization of queries, execution plans, caching and partitioning. Be self-motivated motivated with ability to work cross-functional geo distributed environment. Have knowledge about subscription business process an advantage. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Posted 3 days ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you. We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below. Role: Associate Manager-Product Business Analyst Description: Key Responsibility: We are looking for an Associate Manager who brings a strong blend of strategic thinking and execution rigor. This role combines hands-on client solution implementation with ownership of new module conceptualization, rollout, and GTM support. You will bridge strategy and execution, ensuring that next-gen capabilities are aligned with client needs and business outcomes. Exposure to AI/ML or Generative AI solutions is preferred. Client Solution Implementation Serve as the bridge between clients and internal teams to gather, document, and manage business requirements Lead end-to-end client delivery: from discovery, documentation, and sprint planning to UAT sign-off and client onboarding and other related deliveries Ensure high-quality, on-time delivery and successful adoption of digital solutions Product Conceptualization & Feature Evolution Collaborate with product leads to conceptualize new AI-driven modules, features, or enhancements Conduct domain research and user journey mapping for proposed features Own documentation and workstream planning for internal deployment Work on internal product rollouts, documentation, and team enablement Go-To-Market & Commercial Support Craft feature positioning, functional FAQs, and client-facing decks for new capabilities Support solutioning in pre-sales conversations, RFPs, and PoCs Partner with GTM teams to align value propositions with industry pain points Must Have Bachelors degree in engineering and MBA (preferably with exposure to AI, data, or healthcare) 4 years of experience in business analysis or consulting primarily in a client-facing role Proven ability to create client presentations, BRDs/FRDs, write user stories, and drive delivery with agile teams Strong communication, stakeholder management, and presentation skills Experience working in a matrixed setup with product, sales, and delivery teams Good to have Background in life sciences or digital health platforms Familiarity and experience working with AI/Generative AI based solutions EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations: Bangalore, KA, IN
Posted 3 days ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Enterprise Account Executive Why We Have This Role At Qualtrics, we are on a mission to help organizations unlock the power of experience management to drive business success. With over 18,000 customers worldwide, we have become the industry leader in providing solutions that enable companies to understand and improve the experiences of their customers, employees, products, and brands. A global leader in experience management, Qualtrics recognizes the tremendous growth potential in the India region. As businesses in this dynamic market increasingly prioritize experience management, the Sales Representative role is pivotal to our strategic expansion. This position is designed to capitalize on the unique opportunities presented by the flourishing India business landscape, allowing Qualtrics to further solidify its presence and extend our impact on organizations seeking to elevate their customer, employee, Brand and Product experiences. How You’ll Find Success As a Sales Representative at Qualtrics, based in the vibrant business hub of Mumbai, your success will be driven by a combination of strategic thinking, client engagement, and a passion for contributing to the growth of our experience management solutions. Here's how you'll find success in this dynamic role: Market Understanding: Local Insight: Gain a deep understanding of the India business landscape. Stay abreast of industry trends, competitor activities, and the unique challenges faced by organizations in the region. Client Persona Development: Create comprehensive client personas based on the diverse demographics and industries prevalent in India. Tailor your approach to resonate with the specific needs and expectations of local businesses. Relationship Building: Trusted Advisor: Build and nurture strong relationships with clients by positioning yourself as a trusted advisor. Understand their business objectives and align Qualtrics' solutions to address their unique challenges and opportunities. Networking: Actively engage in networking events, industry conferences, and business forums in the region to expand your professional network and identify new business opportunities. Product Expertise: Continuous Learning: Stay updated on Qualtrics' ever-evolving suite of experience management solutions. Be the go-to expert for clients, showcasing how our products can empower them to enhance customer and employee experiences. Customized Presentations: Tailor presentations to showcase the relevance and impact of our solutions on the specific goals and pain points of potential clients in the region. Collaboration: Cross-functional Teamwork: Collaborate effectively with marketing, product development, and customer success teams. Provide valuable insights from the region to enhance our offerings and ensure seamless implementation of solutions. Global Collaboration: Leverage the global network within Qualtrics for support and knowledge sharing. Contribute to the overall success of the company by aligning regional strategies with global objectives. Results Orientation: Goal Setting: Develop a strategic plan to achieve and exceed the targets. Metrics Tracking: Regularly track and analyze key performance indicators (KPIs) to measure progress. Adjust strategies based on performance data to ensure continuous improvement. Continuous Innovation: Creative Problem Solving: Approach challenges with a solutions-oriented mindset. Proactively identify opportunities for innovation in sales strategies, client engagement, and market positioning. Feedback Loop: Establish a feedback loop with clients to understand evolving needs and market trends. Contribute ideas for product enhancements and improvements based on real-time feedback. How You’ll Grow At Qualtrics, we believe in investing in the growth and development of our employees. As a Sales Representative based in Mumbai, you will have unparalleled opportunities for professional advancement and personal enrichment. Here's how you'll grow in this dynamic role: Strategic Skill Development: Sales Mastery: Hone your sales skills through specialized training programs focused on consultative selling, relationship building, and effective negotiation techniques. Product Expertise: Deepen your understanding of Qualtrics' cutting-edge experience management solutions, enabling you to confidently articulate their value and relevance to clients. Leadership Opportunities: Career Pathing: Benefit from a structured career development plan that outlines potential growth trajectories within the organization. Explore opportunities to take on leadership roles as you progress in your career. Mentorship: Engage with experienced leaders within Qualtrics who will provide mentorship and guidance, helping you navigate your career path and achieve your professional goals. Global Exposure: International Collaboration: Leverage Qualtrics' global network by collaborating with teams from different regions. Gain exposure to diverse business environments and expand your understanding of the global marketplace. Cross-functional Collaboration: Work closely with cross-functional teams across departments, contributing to projects that enhance your knowledge of various aspects of the business. Innovative Culture: Continuous Learning: Embrace our culture of innovation by participating in ongoing learning initiatives. Stay informed about industry trends, emerging technologies, and best practices in sales and experience management. Creative Problem Solving: Develop your problem-solving skills through tackling real-world challenges and contributing innovative ideas to enhance our sales strategies. Client Relationship Management: Customer Success Collaboration: Collaborate with our Customer Success teams to understand post-sales processes and customer engagement strategies. Enhance your ability to provide end-to-end solutions that contribute to long-term client success. Customer Advocacy: Cultivate relationships with satisfied clients and turn them into advocates. Learn to leverage customer testimonials and success stories to strengthen your sales approach. Community Involvement: Networking Opportunities: Engage in networking events, industry conferences, and community outreach programs. Develop your professional network within Mumbai and beyond, opening doors to new opportunities. Brand Ambassadorship: Represent Qualtrics in the local business community. Contribute to building a positive brand image and fostering strong relationships with stakeholders. Recognition and Rewards: Performance Recognition: Excel in a results-oriented culture where your achievements are recognized and celebrated. Benefit from performance-based incentives and rewards that align with your contributions. Competitive Compensation: Enjoy a competitive compensation package that reflects your dedication and success in driving sales for Qualtrics. Join Qualtrics in Mumbai and embark on a journey of continuous learning, skill development, and professional growth. Things You’ll Do You sell the Qualtrics platform and become trusted advisors to C-Suite, Director, and VP level leaders You engage with clients at all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close You drive net-new revenue growth through new logo acquisition and expansion of current accounts You educate clients on packages and options applicable to their situation, demonstrating how features and benefits match their needs You develop and execute strategic plans for your territory and create reliable forecasts You focus on self-development through daily training and enablement What We’re Looking For On Your CV 5+ years of quota-carrying sales experience in SaaS Relationships with the CXO’s in the region Proven track record of hitting and exceeding quotas Known for your strong work ethic and hunter mentality You love closing complex, consultative deals Experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications Ability to speak English with professional proficiency Bachelor's degree You are able to travel when necessary What You Should Know About This Team Winning Mindset: We have a relentless commitment to success. With a winning mindset, we set ambitious goals and work collaboratively to surpass them, driving excellence in everything we do. Innovator: Innovation is at the core of our identity. We are constantly exploring new ideas, methods to push boundaries and stay ahead of the curve and to make our customers successful! Building a New Category: Our team is at the forefront of creating a new category. We embrace the challenge of pioneering innovation and disrupting the status quo to carve out new opportunities in the market. One Team: Collaboration is ingrained in our DNA. We operate as one cohesive unit, leveraging the diverse strengths and perspectives of our team members to achieve collective success. Transparent: Transparency is key to fostering trust and alignment within our team. We value open communication and honesty, ensuring that everyone is informed and empowered to contribute effectively. All In: We are fully committed to our mission and goals. With a wholehearted dedication, we approach every task and challenge with unwavering determination and passion. Customer Obsessed: Our customers are at the heart of everything we do. We prioritize understanding their needs, delivering exceptional value, and exceeding their expectations at every touchpoint. Scrappy: We are resourceful and resilient, thriving in dynamic environments and overcoming obstacles with creativity and agility. We thrive on enthusiasm and dynamism, fostering an environment where energy fuels our endeavors and drives our momentum forward. Our Team’s Favorite Perks And Benefits Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours. We take pride in our offices’ designs aiming at cultivating creativity through an open and collaborative work space. We believe in sharing Qualtrics success which is part of the compensation for all employees. The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Posted 3 days ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Summary The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application & documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance – Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements. To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manage Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit Role Specific Technical Competencies MS Excel MS Outlook About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Summary The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application & documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance – Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements. To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit Role Specific Technical Competencies MS Excel MS Outlook About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary Business Drivers Achieve Business Loans sales target. Segment focus, customer focussed needs-based selling Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Customer Experience Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance – Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Our Ideal Candidate Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 3 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge of the product Management Information Skills Good Interpersonal Skills Customer and Service Orientation Role Specific Technical Competencies Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
When you join Proclink, you will be working for a young and growing credit card business to be the Principal Technical Architect for a customer lifecycle stage (Customer acquisitions or Customer management or Collections). You will be deeply involved with the business and technical stakeholders in comprehending the business needs, reviewing & discussing the PRDs, translating the PRDs to design, ARD, engineering project plan, Jira tickets, test cases, implementation plan. You will be working closely with and guiding the offshore as well as onshore engineering team to work through the sprints and all the way to UAT & post-prod support. You will have to talk to the external parties – such as product / platform vendors, data providers, partners to the business to flesh out the details on product specs, data formats, latency, constraints etc. to ensure that the integration / customization happens according to the requirements and in favor of the client’s tech environment. You should be ready to work on new architectures / design patterns to ensure scalability and efficiency. While you may not code, you will definitely need to be able to guide the team, review their work and defend your team’s work in front of the senior engineering executives, including the CTO. You will lead technical reviews, code assessments, and solution designs to maintain high-quality product delivery. Ensure that the production applications are stable and operating as expected. Contribute to the client’s strategic technology planning for the cards business. It is not necessary that you have worked in the past in credit cards or banking, but such experience will surely be a plus. If you are a person that waits for instructions and hesitates to take initiatives, does not have a well-thought out opinion, not a go-getter, not a networker, please do not apply. This is US based client so you should expect reasonable overlap with the EST hours. You should have spent at least 15 years in the Technology industry, working with COEs or in GCCs or product companies; should have worked with global clients in offshore-onshore environment. You should have interacted directly with the business stakeholders, peers in the technology teams, C suite executives in your career. You should be proud of a few major initiatives you have taken and a few projects you have led. Experience in full-stack web application development experience across frontend, backend, and infrastructure, and have a solid understanding of technical fundamentals. Advanced knowledge of Object-Oriented Design, Microservices, Service Oriented Architecture and Application Integration Design Patterns Solution architecture, Systems Design, Design Patterns, and frameworks implementation knowledge for enterprise solutions. Expert in MicroServices, Containerization. Should have experience in one of the UI technologies like Angular, React, HTML5,JavaScript,CSS,BootStrap. Should know about designing and implementing secure solutions. Experience making architecture-level decisions that span teams, applications, and technologies with demonstrable improvements in the quality and speed of an engineering organization’s output Strong track record of recruiting and retaining high-performing engineering talent. Strong command of verbal and written communication to drive alignment and collaborate across functional teams. Ability to interface with and influence leaders across an organization with poise Competency to foster and build a culture of success, accountability, and teamwork Experience in guiding the development of observable systems with robust metrics and alerts Ability to navigate in a nimble environment and drive success in unknown territory Minimum of undergrad degree in Computer Science or a related field Core Tech Stack: Node, TypeScript, JavaScript, AngularJS, RESTful APIs, Micro Services, AWS, Docker, Kubernetes, Agile and SCRUM.
Posted 3 days ago
1.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Summary The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application & documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance – Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements. To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit Role Specific Technical Competencies MS Excel MS Outlook About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Dunnhumby helping retailers and brands deliver better experiences through Customer First strategies. We are seeking a talented Engineering Manager to lead a team of engineers in developing product that help Retailers transform their Retail Media business in a way that helps them achieve maximum ad revenue and enable massive scale. As an Engineering Manager , you will play a pivotal role in designing and delivering high-quality software solutions. You will be responsible for leading a team, mentoring engineers, contributing to system architecture, and ensuring adherence to engineering best practices. Your technical expertise, leadership skills, and ability to drive results will be key to the success of our products. What you will be doing Lead and manage a team of software engineers, fostering growth and development. Collaborate with product managers and architects to define technical roadmaps. Oversee the design, development, and delivery of .NET Core based solutions using microservices based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps. Conduct regular performance reviews and provide actionable feedback. Maintain a balance between delivery timelines and technical excellence. Ensure adherence to compliance, security, and quality standards. Drive innovation and continuous improvement initiatives. Improve developer productivity and enhancing engineering processes. Coach, train, and encourage the junior teammates. Required Skillsets: Strong technical expertise in C#, .NET Core , and related frameworks. You are in Java open to work on .net. This position is open for Java Deep understanding of design patterns, solid principles, system design and Engineering best practices. Deep knowledge of Relational Database (SQL ,PostgreSQL). Knowledge of Big query, Reddis and Elastic Search is a plus. Familiarity with Microservices architecture, Event-Driven Architecture (RabbitMQ, Google Pub-Sub) and containerization (Docker, Kubernetes). Experience with DevOps tools(Gitlab CI/CD) and practices. Proven experience with cloud platforms such as GCP (Preferred) or Azure. Deep understanding of distributed systems, multi-tenant services, cloud-native applications and Unix/Linux environments. Knowledge of Testing Pyramid approach with relevant tools knowledge at each level. Knowledge of Code Quality and Secure code scan tools like SonarQube, Checkmarx, ESLint, Resharper and Trivy. Solid understanding of software development lifecycle (SDLC) and Agile methodologies. Strong interpersonal and leadership skills with the ability to motivate a team. Hands-on experience with Observability tools like NewRelic. Knowledge of AdTech or Retail domain is a plus automation tools is an added advantage. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
India
On-site
Our mission is to open the door to the life-changing impact of education and help make education accessible for all. As a nimble growth stage start-up, we've emerged as the leading online education platform helping over 30 million learners and educators each month. Study.com has earned numerous awards and it has been recognized as one of the most transformational companies in EdTech, living up to our commitment to all learners: Breakthroughs Start Here. From students and educators in over 9,000 school districts that use Study.com, to working adults striving to complete their college degree or gain professional certifications, we empower them to reach their full potential. Our product is our impact! Across our college programs alone we have saved students over $200M in tuition and enabled tens of thousands to become nurses, teachers, accountants and more. Additionally, as part of our mission we’ve donated over $27 million across social impact programs to learners and educators. Study.com is looking for a strategic and data-driven SEO & Generative Search Manager. This role combines deep SEO expertise with forward-thinking leadership in AI-powered and generative search environments. You’ll work cross-functionally with product, engineering, BI, and content teams to drive scalable organic growth, while also leading experimentation and reporting around AI Overviews, SGE, and emerging search platforms such as ChatGPT, Gemini, Perplexity, and more. This is a full-time contract position. You will be expected to work during Study.com's Pacific Time business hours Monday through Friday. Additionally, you will use your own computer and have reliable access to high-speed internet. What You’ll Do Lead SEO and AIO experiments with measurable goals, analyze results, and delivery performance reports to leadership with actionable insights Own the creation of dashboards to monitor SEO KPIs including rankings, CTR, impressions, and Core Web Vitals Manage key technical SEO assets, including XML sitemaps, robots.txt, canonical tags, and structured data Conduct advanced technical SEO audits and implement improvements in crawlability, indexation, structured data, and performance Optimize structured content (e.g. metadata schemas, llms.txt, semantic markup) to influence LLM citation likelihood Drive Study.com’s AIO strategy by researching inclusion factors in AI Overviews and testing structured content formats Implement and optimize schema types (e.g., FAQ, Q&A, HowTo) for Answer Engine Optimization, featured snippets, and LLM discoverability Explore and deploy AI-powered SEO tools for automating metadata generation, content gap detection, and keyword clustering Own and evolve the SEO roadmap based on data trends, algorithm changes, and business priorities What You’ll Bring To The Role 5-8 years of experience in SEO with demonstrated success across audits, implementation, and performance analysis Deep knowledge of tools like Google Search Console, Ahrefs, Screaming Frog, SEMrush, and schema testing utilities Experience implementing schema for snippets and AI visibility (e.g., FAQ, Q&A, HowTo) Ability to communicate complex SEO concepts to cross-functional teams (e.g., Engineering, Product, and Content) Hands-on experience in generative search platforms and LLM behavior Strong grasp of structured data, canonicalization, Core Web Vitals, and scalable QA workflows Proficiency with Tableau or similar data platforms preferred At Study.com, We Know That Strong Communities Are Built On The Power Of Our Diversity, And We Respect And Strive To Understand For The Diverse Identities, Race, Ethnicities, Backgrounds, And Perspectives Of Our Team Members. Our Work And Company Culture Have Been Consistently Recognized, Including Inc. Best Place to Work Fortune Great Places to Work – Best Workplaces in the Bay Area Golden Bridge Awards – Gold Winner, Corporate Social Responsibility San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work Study.com provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements. Study.com complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.
Posted 3 days ago
2.0 years
0 Lacs
India
Remote
About Wokelo: Wokelo is a Gen-AI powered investment research platform. It automates complex research and analysis tasks, traditionally performed by humans. Wokelo is leveraged by leading Private Equity, Investment Banks, Corporate Strategy, Venture capital, and Fortune 500 firms. Our proprietary agentic technology and state-of-the-art large language models (LLMs) deliver rich insights and high-fidelity analysis in a matter of minutes, transforming how financial decisions are made. We are headquartered in Seattle with a global team, supported by renowned venture funds and industry leaders who share our vision. We are growing fast and expanding across multiple segments. Role Overview: We are seeking a high-caliber Associate/Senior Associate to join our Strategy & Operations team. This role offers a unique opportunity to work closely with the leadership team on high-impact strategic initiatives, cross-functional problem-solving, and operational excellence. You’ll operate at the heart of our organisation, shaping strategy, streamlining execution, and ensuring outcomes. Ideal for someone with strong analytical thinking, structured problem-solving, and a bias for action. Key Responsibilities: Strategic Projects: Drive high-priority initiatives (e.g., market expansion, product strategy, pricing, org design), owning end-to-end execution from research to implementation. Operational Excellence: Identify inefficiencies and design scalable processes across GTM, product ops, customer success, and internal workflows. Cross-Functional Management: Collaborate with Product, Engineering, Sales, and Customer teams to unblock execution and ensure strategic alignment. Data-Driven Decision Making: Analyze internal data and external trends to provide actionable insights and support executive decision-making. Business Intelligence: Build dashboards, KPIs, and tracking systems to measure the performance of strategic and operational initiatives. Founder Support: Operate as an extension of the leadership team, managing priorities, preparing internal/board materials, and ensuring follow-through on key actions. Requirements (Must Have): 0.5–2 years of experience in strategy, consulting, VC/PE, high-growth startups, or founder’s office roles. Strong analytical toolkit- structured thinking, comfort with data, and ability to synthesize ambiguity into clarity. Track record of getting things done - bias for execution, attention to detail, and ownership mindset. Excellent communication skills- able to craft compelling narratives and influence stakeholders across functions. High integrity, discretion, and maturity; thrives in fast-paced, dynamic environments. Education: Bachelor's from Tier 1 institutions in India (e.g., BITS Pilani, NITs, St. Stephen’s, SRCC, Ashoka, etc.) or equivalent international universities. Requirements (Nice to Have): Prior experience in SaaS, enterprise AI, or vertical automation. Exposure to product-led or B2B GTM organisations. Why Join us ? Work at the intersection of cutting-edge AI and high-leverage decision-making. Join a nimble, ambitious team that operates with deep trust and velocity. Accelerate your career by solving hard problems in strategy, systems, and scale. Competitive compensation, ESOPs, and fast learning curve. Full health coverage, flexible time-off, and remote work culture.
Posted 3 days ago
2.0 - 5.0 years
0 Lacs
India
Remote
About Wokelo: Wokelo is a Gen-AI powered investment research platform. It automates complex research and analysis tasks, traditionally performed by humans. Wokelo is leveraged by leading Private Equity, Investment Banks, Corporate Strategy, Venture capital, and Fortune 500 firms. Our proprietary agentic technology and state-of-the-art large language models (LLMs) deliver rich insights and high-fidelity analysis in a matter of minutes, transforming how financial decisions are made. We are headquartered in Seattle with a global team, supported by renowned venture funds and industry leaders who share our vision. We are growing fast and expanding across multiple segments. Role Overview: We are seeking a high-caliber Manager to join our Strategy & Operations team. This role offers a unique opportunity to work closely with the leadership team on high-impact strategic initiatives, cross-functional problem-solving, and operational excellence. You’ll operate at the heart of our organisation, shaping strategy, streamlining execution, and ensuring outcomes. Ideal for someone with strong analytical thinking, structured problem-solving, and a bias for action. Key Responsibilities: Strategic Projects: Drive high-priority initiatives (e.g., market expansion, product strategy, pricing, org design), owning end-to-end execution from research to implementation. Operational Excellence: Identify inefficiencies and design scalable processes across GTM, product ops, customer success, and internal workflows. Cross-Functional Management: Collaborate with Product, Engineering, Sales, and Customer teams to unblock execution and ensure strategic alignment. Data-Driven Decision Making: Analyze internal data and external trends to provide actionable insights and support executive decision-making. Business Intelligence: Build dashboards, KPIs, and tracking systems to measure the performance of strategic and operational initiatives. Founder Support: Operate as an extension of the leadership team, managing priorities, preparing internal/board materials, and ensuring follow-through on key actions. Requirements (Must Have): 2- 5 years of experience in strategy, consulting, VC/PE, high-growth startups, or founder’s office roles Strong analytical toolkit- structured thinking, comfort with data, and ability to synthesize ambiguity into clarity. Track record of getting things done - bias for execution, attention to detail, and ownership mindset. Excellent communication skills- able to craft compelling narratives and influence stakeholders across functions. High integrity, discretion, and maturity; thrives in fast-paced, dynamic environments. Education: Bachelor's or Master’s from Tier 1 institutions in India (e.g., IITs, IIMs, ISB, BITS Pilani, NITs, St. Stephen’s, SRCC, Ashoka, etc.) or equivalent international universities. Requirements (Nice to Have): Prior experience in SaaS, enterprise AI, or vertical automation. Exposure to product-led or B2B GTM organisations. Why Join us ? Work at the intersection of cutting-edge AI and high-leverage decision-making. Join a nimble, ambitious team that operates with deep trust and velocity. Accelerate your career by solving hard problems in strategy, systems, and scale. Competitive compensation, ESOPs, and fast learning curve. Full health coverage, flexible time-off, and remote work culture.
Posted 3 days ago
2.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Key Responsibilities Strategy Work in line with Group Strategy Business Support the unit in achieving the common goals Processes To handle account reconciliation activities covering; Nostro account reconciliations Internal/ GL account (suspense and sundry) reconciliations, Trade/Stock and Position reconciliations, Credit Card, ATM, retail branch banking reconciliations Perform error free reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications. Prior experience of working with TLM (Transaction Lifecycle Management) reconciliation platform would be an added advantage. Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments, country and internal stakeholders including technology teams. Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must. Actively look for opportunities to standardize processes and assist TLs and Managers in process mapping and automation / improvement efforts. Learn and manage system changes without any impact post production Risk Management Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams Comply with all applicable rules / regulations and Company & Group Policies. Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log. Assist in carrying out BCP tests. Assist in Department & Group related projects. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders GBS Units and Country Counterparts Skills And Experience Business Analysis Cash recon knowledge Trade & Position recon knowledge FM Product knowledge (i.e., FX, Money Market, Derivatives) TLM Knowledge Presentation skills Qualifications Graduates/ Post-Graduates - 2 to 3 Years of experience in FM and SS About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
170.0 years
0 Lacs
Guwahati, Assam, India
On-site
Job Summary N/A Key Responsibilities N/A Skills And Experience N/A Qualifications N/A About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 3 days ago
15.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are looking for a visionary Senior Engineering Manager – DevOps & Platform Engineering to lead the modernization and evolution of our cloud-native platform infrastructure. In this high-impact role, you will define the strategic direction, build a high-performing team, and deliver platform capabilities that improve developer productivity, system resilience, and cost efficiency. You’ll work at the intersection of DevOps, Developer Experience (DevEx), and Platform-as-a-Product, driving consistent standards, intelligent automation, and scalable self-service experiences across GCP and Azure. Key Responsibilities Strategy & Roadmap Leadership - Define and own the platform engineering strategy, roadmap, and technical direction aligned with business and product goals. Platform & DevOps Engineering - Lead the evolution of CI/CD pipelines with GitOps-first automation using ArgoCD, GitLab CI, Helm, Terraform. Leadership & People Management - Manage and mentor a globally distributed team of engineers and tech leads. Metrics, Governance, & Automation - Lead the creation of reusable templates, governance policies, and automation blueprints to scale platform adoption across squads. Stakeholder & Cross-Functional Collaboration - Serve as a key point of contact for Product, Security, Architecture, Data, and Delivery leadership from engineering perspective. What You Bring 15+ years of experience in engineering, with 7+ years in platform engineering/DevOps/SRE leadership roles. Proven success leading large-scale platform transformations in cloud-native environments (preferably GCP and Azure). Hands-on and strategic experience with Kubernetes, CI/CD, GitOps, Terraform, Crossplane, Docker, Infrastructure-as-Code, and multi-tenant platform design. Deep expertise in platform observability, developer self-service, golden paths, and IDPs such as Backstage. Advanced understanding of DevSecOps, compliance automation, and security by-design principles Strong communication, collaboration, and leadership skills across cross-functional teams Demonstrated success in defining and driving engineering OKRs, metrics-based decision making, and cost accountability. Strong ability to balance technical depth with cross-functional influence, managing senior stakeholders and C-level engagement. A builder’s mindset with a focus on automation, resilience, scalability, and simplification. Good to have: Exposure to LLMs/GenAI in engineering workflows and intelligent automation What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Posted 3 days ago
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