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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Refer to myHR for guidance on how to define roles and responsibilities. This role is for Chennai, India. Looking for test engineer who has below skills. Bachelor’s or master’s degree in computer science, Computer Engineering, or related field Should possess strong knowledge in Java, Automated testing, Gherkin/ Cucumber, Selenium, Appium, API testing, RDBMS and JMeter performance scripting. Strong understanding of RESTful and SOAP APIs. Proficiency in Postman, Rest Assured, SoapUI, or similar API testing tools. Experience with API automation using Java. Familiarity with SQL for database validation. Hands-on experience with Azure DevOps. Knowledge of API documentation tools like Swagger. Develop, execute, and maintain test cases for RESTful and SOAP APIs. Identify, log, and track defects, collaborating with developers to resolve issues. Create test plans, test cases, test scripts, and test reports. Analyse API performance using tools like JMeter. Expert in APIs security standards by testing authentication, authorization, and data protection. Work closely with developers, business analysts, and QA teams to enhance product quality. Strong understanding of BDD cucumber frameworks Key Responsibilities Strategy Awareness and understanding of business strategy and model appropriate to the role. Business Awareness and understanding of retail business, wider audience, economic and market environment in which the group operates. Processes Awareness and understanding of Agile s/w development process, change and release management. People & Talent Strong development and testing life cycle knowledge Strong sense of responsibility in managing the workload and deliverables. Skill to coordinate with clients and with respect to all the testing. Good project management and communication skills Skills And Experience Risk Management Should be able to highlight and escalate risks/impediments to the SM Governance Constant communication and follow-ups with various stake holders to track deliverables during test planning, preparation and execution phases as applicable. Send out daily status report with accurate execution and defect metrics to SM for the agreed cut off time set for the application release/project. Participate in project meetings to provide feedback and statistics of the project in relation to the test quality. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Education B.tech/ engineering graduate About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division. We are seeking a proactive and versatile Change Manager to support the Change Lead of Frontline platforms, in delivering effective change management across a suite of CIB frontline platforms. You will coordinate training, communications, stakeholder engagement, and governance activities in a shared service capacity, ensuring consistent execution and scalable support across systems. This role acts as the operational heartbeat of the change function and plays a key role in lifting delivery quality, creating standardisation, and mentoring other members in the Change Deployment Team. The individual also partners with Business, Operations, Risk, Compliance and Technology teams to assess the risk of the change across people, process, system, data and ensure that appropriate risk mitigation plans are executed prior to technology go-lives. The individual understands the stakeholders needs and ensure that the Initiatives are delivering maximum value for the Markets business and its clients, while adhering to good change governance and best practices. Key Responsibilities Change Delivery & Governance Develop and execute structured change management strategies, focusing on awareness, understanding, and user readiness. Coordinate and track change initiatives across systems Maintain a master change calendar (releases, training, comms, governance submissions). Support execution of CCIA/governance processes in collaboration with offshore team members. Monitor adoption, readiness, and post-implementation user feedback. Collaborate with cross-functional teams to assess and articulate impacts between current and target state Identify change management needs across impacted business units, and potential risks Develop and manage response plans to identified business impacts, ensuring they are adequately addressed through appropriate means (design uplifts, training, communications, engagement, business readiness activities, etc.) Training & Communications Design and deliver engaging training sessions and communications on new banking service platforms, tailored to front-line, middle-office, and support teams. Training delivery to equip employees across impacted stakeholder groups with the necessary skills and knowledge to navigate changes seamlessly, and reduce obstacles resulting in change resistance Stakeholder identification, assessment and engagement across locations and functions (front office, operations, risk, compliance) Develop and quality check training decks, comms packs, and stakeholder briefings. Create user-centric enablement materials such as user guides, SOPs, FAQs, quick reference cards, and walkthroughs to support platform adoption. Training planning, needs assessment, content preparation Collaborate with system SMEs to ensure consistency and impact. The candidate must be well versed in creating dynamic and compelling visual graphics. Skills And Experience Operational Readiness Coordinate User Access Management Coordinate User Acceptance Testing Country compliance requirements Adoption Monitoring: Gather feedback, track adoption metrics, and continuously enhance training and engagement strategies. Standardisation & Process Improvement Identify opportunities to centralise or harmonise change practices across systems. Create and maintain shared templates, trackers, and SOPs (e.g., for training, comms, CCIA). Champion change maturity and cross-system knowledge sharing Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Banking knowledge Customer relationship management domain Agile framework Experience managing senior stakeholders Proficiency in excel and PowerPoint Strong presentation skills Analytical thinking Qualifications Bachelor’s degree in Business, Finance, Communications, or related field; Master's preferred. 5+ years of experience in Change Management within the banking or financial services industry. Hands-on experience supporting rollouts of service platforms (e.g., CRM systems, client onboarding tools, case management platforms). Strong training facilitation and stakeholder communication skills, with ability to simplify technical topics. Familiarity with change management frameworks (e.g., ADKAR, Kotter). Proficiency in Microsoft Office Suite; experience with digital adoption platforms (e.g., WalkMe) and content creation tools is a plus. Ability to navigate complex environments and influence cross-functional teams. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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170.0 years

0 Lacs

Delhi, India

On-site

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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2.0 - 5.0 years

0 Lacs

Delhi, India

On-site

Job Summary The purpose of the role is to Meet the business objectives initiated by the respective country Retail Assets Business Customer focused need-based selling Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only Business Drivers Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets. Customer Experience Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints Key Responsibilities Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance – Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Qualifications Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge of the product Management Information Skills Good Interpersonal Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Staff is responsible for process all the disputes as per the visa/master rules and regulations. Primarily objective to minimize the chargeback losses and ensure compliance with payments network regulations. Domain Capabilities Product / Domain Knowledge Able to perform Operations work which are straight forward and repetitive Has basic understanding of processes and products Should possess basic knowledge of KYC Documents CDD guidelines Possesses and applies basic expertise to his area of work Keeps up to date with changes to products and processes Should be aware on the process changes communicated by TL / Unit Manager Process Management Identify and eliminate process waste (excessive movement & transportation, wait time, defects, Able to quickly adapt to changes with regards to process, projects etc To positively respond to the pace of change and able to execute given tasks and actions in order to meet business goals. Deliver required output in TAT and Accuracy To ensure that all Instructions related to unit are processed within the agreed timeliness and accuracy as specified in the SLA with country Processing and decision making as per the Process Note / Departmental Operating Instructions manual and group standards as applicable To ensure that errors highlighted are rectified or reported on the same day of errors identified To report / escalate exceptions to the Supervisors To identify and report all exceptions on non-compliance with standard controls To identify and report all weaknesses inherent in the standard controls To report system/applications issues on time To exercise complete discretion in decisions on the responsibilities vested and other tasks assigned. To always perform while balancing risk with innovation. Capacity Planning Possess ability to understand the work plans and organizes their own work effectively Able to identify sudden changes at processing level Raises issues when they see the task is at risk Completes work as assigned Operational risk Management Understands what the various risks are at maker level and some of the mandatory actions that need to be performed. Escalates issues to senior management within parameters of role Describes the fundamentals of operations risk Awareness on KYC related fraud / account take over fraud Comply with Group / Country KYC/CDD Guidelines and adhere to the relevant Controls and Checks Take ownership for the identification of the risks and rectify as necessary depending on the circumstances Key Responsibilities Behavioural Capabilities Precision Accuracy Performs tasks accurately and thoroughly; double-checks the accuracy of the process Handle all transactions as per the laid down policies and procedures. Able to understand what "quality work" is and should strive to contribute towards it. Upholding the values of the Group and Company always Adherence to Service Level agreements & ensure to have NIL Pass 2 errors & NIL customer complaints/breaches To report accurate data in PS Tool and to report accurate data/MIS to the management Compliance with all applicable Rules / Regulations of the Company and Group Policies and adherence to the Organization’s Code of Conduct Incorporate own creativity and innovation into the assignments and develop the work product further. Work independently on the strategic goals and attain operational implementation of the same by using own discretion and innovation. Degree of care and caution to be exercised throughout the performance at work, specifically on account of the nature of work. Client Centric Able to create impact directly or indirectly through professional behaviour and appearance. Understands that the action he/ she does has an impact on the customer directly or indirectly and be responsible/accountable for the actions undertaken. Understands basic customer service requirements and relates error free processing to customer service Responds promptly in an efficient and accurate manner as per the required TAT Communication Communication Ability to communicate clearly so that understood by the recipients. Ability to understand instructions and written documentation clearly and accurately Problem Resolution Understands the situation and perform right escalations Being able to provide data for performing root cause of the problem Ability to speak up when in disagreement and opposition Ability to understand the existence of crisis and conflicts Able to work in a team with good interpersonal skills To anticipate potential challenges in the overall and day-to-day responsibilities vested and develop contingency plans in alignment with the Bank’s objectives and goals. Managerial Capabilities Stakeholder Management Understands and knows who the stake holders are and meets SLAs. Able to provide timely and accurate response to queries / request raised by Stakeholders People Management To ensure perfect planning for the day/week. To ensure leaves are well planned with NIL impact to service delivery to Clients. To ensure good rapport is maintained with peers, superiors in the team People Management Able to cooperate and work as a team in an open and approachable style. Be good team player taking team’s goals in to consideration. Change Management Understands the need for change and willingly accepts it Able to quickly adapts to changes with regards to process, projects, behaviour etc Ability to look beyond self-interest to collective interest To positively respond to the pace of change Data Analytics Able to analyse the process to understand the dimensions of the job Co-relate all the inputs, analysis and summarize the findings. Able to analyse the trends and patterns vis-à-vis the duties and responsibilities entrusted. Always on the lookout to improve the processes and policies of data analytics Strategy Formulation & Implementation Understands the strategies and priorities of the organization Able to execute actions that will contribute towards achieving business strategies Generating action plans for strategy implementation Ensure compliance with relevant laws, regulations, and internal policies. Autonomy to take decisions specific to the duties and responsibilities entrusted for improvement in the assignments to be performed. Supports managers on the effects of change within their teams/ processes through consultation and facilitation Uses tools specified to facilitate change Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country S&T Head Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience Compliance Policies and Standards Compliance Advisory Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Qualifications For Band 9A: Any degree with experience greater than 4 years with the below skills  Data Entry Operator  Typing Skills  Reading and comprehension  Basic Banking knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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7.0 - 8.0 years

0 Lacs

Delhi, India

On-site

Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Key Responsibilities Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basi Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Responsibilities As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Skills And Experience Leadership Skills Strong Communication Skills Relationship Building skills Competitive awareness & Benchmarking Team Management Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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170.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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12.0 - 15.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Summary Product Management Set-up and lead fixed income desk for the organization. Design the fixed income preposition for affluent segment of the clients meeting their returns, risk and liquidity requirements. Develop a wide portfolio of fixed income instruments across multiple issuers, time horizons and credit quality as per with the approved framework of the organization. Generate and disseminate fixed income advisory content in close coordination with wealth team in India and in group. Engage and develop strong relationships with debt market ecosystem: Issuer, Aggregators, Corporate Treasury, and Debt Capital Market (DCM) desk. Drive distribution of fixed income products and solutions across the business channels and own the business mobilization target for fixed income. Key Responsibilities Strategy Manage strategic intent of the organization in terms of fixed income advisory and associated revenues. Design the fixed income preposition for affluent segment of the clients meeting their returns, risk and liquidity requirements. Business Ownership of fixed income revenue along with business channels To develop, maintain and grow revenue streams from fixed income products Processes Understanding of Clients and the teams Deep understanding of clients' behaviour and investment need from fixed income Develop fixed income advisory framework to identify suitable investment opportunities for the clients. Good interpersonal skills with demonstrated abilities in networking with cross-functional teams Act as a subject matter expert in the fixed income asset class Ensure service issues identified are managed appropriately across fixed income products. People & Talent Build team capable of ensuring delivery and managing products through: Coaching, guidance and management to ensure they deliver against the financial, non-financial and risk/control objectives Identifying and addressing the top issues/opportunities for performance improvement across the team Driving an environment of collaboration, both within the team, in-country to ensure issues are raised and resolved Developing succession plans Adherence to the Group's values and culture Risk Management To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity Governance Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Proactively engage business & functional partners / stakeholders to drive the origination product offering and sales discipline Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders MD & CEO – SCSI Head, WM - SCB Head – Business Head – CFCC Head - Legal Head – Risk Head – Ops Head – IT COFO Global Product Heads: Equities Wealth Lending Exchange Traded Derivatives Exchange Traded Funds Mutual Funds Credit Products Skills And Experience Products and Processes Market Knowledge (SIF) Regulatory Framework and Requirements (SIF) Manage Conduct Manage People Manage Risk Qualifications Post Graduate/MBA 12-15 years’ experience in BFSI industry (product/segment role preferred) Strong grasp on brokerage product management Thorough understanding of Capital Markets & Trading Products and In-depth knowledge of Derivatives and Options Trading Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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0.0 - 1.0 years

0 - 0 Lacs

Delhi, Delhi

On-site

MIS Executive The Role: The MIS Executive will play a crucial role in managing and analyzing data to support the company's decision-making processes. The focus will be on maintaining data integrity, preparing reports, and ensuring the smooth operation of our Management Information System (MIS). The ideal candidate will be proficient in MS Excel and possess strong analytical skills. Who Should Apply: 1. Minimum 6-12 month of experience with a proven track record. 2. Detail-oriented, analytical, and proactive. 3. Self-motivated and eager to take on challenges. 4. A believer in continuous improvement and innovation. 5. Someone looking for a steep learning curve and professional growth. 6. Result-oriented: Success is measured by the accuracy and relevance of the data provided. 7. Hard work is a given; exceptional performance is expected. What's In It For You: 1. Experience in a highly dynamic and challenging environment. 2. Opportunity to work in a high-performance fashion startup. 3. Hands-on experience in data management and analysis. 4. Exposure to strategic decision-making processes. 5. Opportunities for exponential growth and learning. 6. A steep learning curve. 7. Remuneration: 2 Lpa to 4 Lpa Job Description: 1. Manage and maintain the company's MIS, ensuring data accuracy and integrity. 2. Prepare and analyze reports using MS Excel to support business operations. 3. Collaborate with various departments to gather data and generate insights. 4. Assist in the automation of data processes to enhance efficiency. 5. Ensure timely submission of reports and adherence to deadlines. About Peluche Inc: Peluche Inc, established in August 2014, aims to create a leading Men’s Accessories Brand. We are a self-sustaining, profitable fashion startup, driven by ROI. Our clientele includes prestigious brands like Adidas, Suzuki, Ferrari, and more. We pride ourselves on being the highest-rated brand in our category on every Indian marketplace. Our small, nimble-footed team allows us to quickly adapt to consumer demands. We are located in South Delhi, close to popular areas. Interested candidates can apply by sending their CVs to hr@peluche.in. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Morning shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Work Location: In person

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0.0 years

1 - 3 Lacs

Okhla, Delhi, Delhi

On-site

Job description for the position of “Category Executive”: Category Executive would be responsible for merchandising, assortment planning, planning for pre-season as well as in season to ensure that the Category is well represented. His/ her focus should be on increasing revenue and margin by managing the pricing and overall promotion of the product category to maximize consumer appeal. WHO SHOULD APPLY? · Who believes- we grow as a team and not individually · Someone who sees joy in building things from scratch · If you are not afraid to fall, can stand up and improvise overall · A person with "Never Give Up Attitude" · Someone who is looking for a steep learning curve · Self-driven, Ambitious & Go-getter · Result Oriented: Success is measured by the results and continuous effort is what takes you there · Has the right attitude to excel and grow in an organization WHAT'S IN IT FOR YOU? · Get accustomed to working in a highly challenging environment · An experience of working in high-performance fashion start-up · Ability to understand how things work on the ground level · Get on ground experience on how to start a business from scratch · Opportunities to scale and grow exponentially in a highly competitive environment · A steep learning curve JOB DESCRIPTION · The Category Executive would be responsible for the revenue targets as well as the gross margins · Responsible for the pricing and overall promotion of a product category to maximize consumer appeal · Responsible for merchandising, assortment planning and planning for pre-season as well as in season sale to ensure that the Category is well represented · Analyze product feedback and take required actions to address the feedback · Define Pricing and Inventory strategy for products in respective categories · Initiate buying as per Sales trend and ensure timely delivery and availability of right stocks at the warehouse · Manage the availability of the active assortment of the products as per defined norms · Cross functional liaison to drive and grow revenue with functions like Marketing, Sales, Warehouse etc · Review the category wise profitability and take required actions with respect to both profitable and non-profitable category PRE-REQUISITE · Graduate or Post-Graduate in any field · Prior experience in the same field is an added advantage · Strong written English communication skills About Peluche Inc We have started Peluche on August'14 with an aim to create a leading Men Accessories Brand. ROI Driven: We are a self-sustaining profitable fashion startup and thus whatever we do has to be ROI driven. Clientele: Like any other business we have multiple revenue streams, one of which is B2B. We have been able to convert brands like Adidas, Suzuki, Ferrari, Shantanu and Nikhil, Mahinda & Mahindra, Porsche, Reebok, American Express, TVS, Wizcraft and many others. These brands not only help us stretch our boundaries but also contributes heavily on the revenue side. Consumer Love us: Peluche is highest rated brand in its category on every Indian marketplace where we operate. Team: A small and Nimble-footed team which gives us an edge over big corporates to get accustomed to ever-changing consumer demands. Location: We are located at South Delhi with close proximity to popular areas If the profile interests you please let us know by sending your CV's to hr@peluche.in or you can directly apply through this link http://bit.ly/Letsgetstartedwithpeluche Job Type: Full-time Pay: ₹150,000.00 - ₹350,000.00 per year Schedule: Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

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7.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Key Responsibilities Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Responsibilities As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Essential Requirements Job Purpose Manage day to day transaction of Institutional Banking Group clients in Trade and Cash. Work closely with the client, Central Operations, Business unit, Branch, Bizcare India and other stake holders and also ensure that client escalations, queries both transactional and Non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing Key Accountabilities Responsible for ensuring that the Customer servicing requirements of Trade, Payments and Loans transactions are handled seamlessly ensuring superior customer experience. Job Duties & Responsibilities Coordinating end to end life cycle of the Transaction and post transaction queries Service reviews with the client, BU (IBG, GTS) and other SU (Branch, Ops etc.) Regular Service review Meeting with clients to get first hand update about the client feedback on servicing, identify pain points, action items & track to delivery for improvement in customer service Ensuring proper queue management with minimal / nil ageing transactions pending in the queue Client abd stakeholder Management Required Experience Minimum 8 years’ experience in Transaction banking (Trade, Payments & Loans) with responsibility for operations & client servicing. Client Servicing experience is a must. Education / Preferred Qualifications Graduate with Commerce background preferred Post Graduation with specialization in Finance will be an added advantage. Core Competencies Complete knowledge of end-to-end process flow of Trade, Payments, Loans transactions Knowledge of RBI and related regulations Knowledge of customer pain points, customer servicing requirements in the Trade, Payments, and loans business Ability to identify pain points & work with various internal stakeholders in streamlining the transaction journey for the customer, thus improving customer experience Customer friendly / customer experience focussed approach Technical Competencies Knowledge of RBI regulations & related regulatory / ICC guidelines relating to the Trade, Loans & Payments Customer Servicing skills People Management skills. Work Relationship The role would need close working / discussions / interactions with BU (Business Unit) IBG & GTS, T&M & SU (Support Unit) – Central Operations, Branch Operations The role would also involve discussions / interactions / meetings with the end customers. Primary Location India-Haryana-MG Road Gurugram Job Operations Schedule Regular Job Type Full-time Job Posting Jul 9, 2025, 10:30:00 AM

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15.0 years

0 Lacs

Gurugram, Haryana, India

On-site

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are looking for a visionary Senior Engineering Manager – DevOps & Platform Engineering to lead the modernization and evolution of our cloud-native platform infrastructure. In this high-impact role, you will define the strategic direction, build a high-performing team, and deliver platform capabilities that improve developer productivity, system resilience, and cost efficiency. You’ll work at the intersection of DevOps, Developer Experience (DevEx), and Platform-as-a-Product, driving consistent standards, intelligent automation, and scalable self-service experiences across GCP and Azure. Key Responsibilities Strategy & Roadmap Leadership - Define and own the platform engineering strategy, roadmap, and technical direction aligned with business and product goals. Platform & DevOps Engineering - Lead the evolution of CI/CD pipelines with GitOps-first automation using ArgoCD, GitLab CI, Helm, Terraform. Leadership & People Management - Manage and mentor a globally distributed team of engineers and tech leads. Metrics, Governance, & Automation - Lead the creation of reusable templates, governance policies, and automation blueprints to scale platform adoption across squads. Stakeholder & Cross-Functional Collaboration - Serve as a key point of contact for Product, Security, Architecture, Data, and Delivery leadership from engineering perspective. What You Bring • 15+ years of experience in engineering, with 7+ years in platform engineering/DevOps/SRE leadership roles. • Proven success leading large-scale platform transformations in cloud-native environments (preferably GCP and Azure). • Hands-on and strategic experience with Kubernetes, CI/CD, GitOps, Terraform, Crossplane, Docker, Infrastructure-as-Code, and multi-tenant platform design. • Deep expertise in platform observability, developer self-service, golden paths, and IDPs such as Backstage. • Advanced understanding of DevSecOps, compliance automation, and security by-design principles • Strong communication, collaboration, and leadership skills across cross-functional teams • Demonstrated success in defining and driving engineering OKRs, metrics-based decision making, and cost accountability. • Strong ability to balance technical depth with cross-functional influence, managing senior stakeholders and C-level engagement. • A builder’s mindset with a focus on automation, resilience, scalability, and simplification. • Good to have: Exposure to LLMs/GenAI in engineering workflows and intelligent automation What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Essential Requirements Job Purpose Manage day to day transaction of Institutional Banking Group clients in Trade and Cash. Work closely with the client, Central Operations, Business unit, Branch, Bizcare India and other stake holders and also ensure that client escalations, queries both transactional and Non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing Key Accountabilities Responsible for ensuring that the Customer servicing requirements of Trade, Payments and Loans transactions are handled seamlessly ensuring superior customer experience. Job Duties & Responsibilities Coordinating end to end life cycle of the Transaction and post transaction queries Service reviews with the client, BU (IBG, GTS) and other SU (Branch, Ops etc.) Regular Service review Meeting with clients to get first hand update about the client feedback on servicing, identify pain points, action items & track to delivery for improvement in customer service Ensuring proper queue management with minimal / nil ageing transactions pending in the queue Client abd stakeholder Management Required Experience Minimum 8 years’ experience in Transaction banking (Trade, Payments & Loans) with responsibility for operations & client servicing. Client Servicing experience is a must. Education / Preferred Qualifications Graduate with Commerce background preferred Post Graduation with specialization in Finance will be an added advantage. Core Competencies Complete knowledge of end-to-end process flow of Trade, Payments, Loans transactions Knowledge of RBI and related regulations Knowledge of customer pain points, customer servicing requirements in the Trade, Payments, and loans business Ability to identify pain points & work with various internal stakeholders in streamlining the transaction journey for the customer, thus improving customer experience Customer friendly / customer experience focussed approach Technical Competencies Knowledge of RBI regulations & related regulatory / ICC guidelines relating to the Trade, Loans & Payments Customer Servicing skills People Management skills. Work Relationship The role would need close working / discussions / interactions with BU (Business Unit) IBG & GTS, T&M & SU (Support Unit) – Central Operations, Branch Operations The role would also involve discussions / interactions / meetings with the end customers. Primary Location India-Maharashtra-Vikhroli Job Operations Schedule Regular Job Type Full-time Job Posting Jul 8, 2025, 9:30:00 PM

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0.0 - 170.0 years

0 Lacs

Delhi, Delhi

On-site

Job ID: 33811 Location: New Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Key Responsibilities Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basi Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Skills and Experience Leadership Skills Strong Communication Skills Relationship Building skills Competitive awareness & Benchmarking Team Management Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers

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0.0 - 170.0 years

0 Lacs

Delhi, Delhi

On-site

Job ID: 33846 Location: New Delhi, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Key Responsibilities Business Ensure timely resolution of customer queries and complaints. Demonstrate a client-centric approach, understanding customer requirements, and guiding other team members accordingly. Maintain a high level of customer service, ensuring customer satisfaction and loyalty. Processes Consistently exceed productivity, accuracy, and timeliness norms. Identify and share best practices within your scope of work with the Line Manager/Unit Manager to implement standardized, simplified, and automated processes. Minimize non-value-added and duplicated activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Identify and suggest process improvements through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Cross-skill self across at least two different process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and look for end-to-end resolution of issues encountered. Ensure sufficient process knowledge to independently perform operations and demonstrate proficiency by successfully performing these activities. Compliance and Risk Management Adhere to all regulatory and compliance requirements, ensuring all activities are conducted in accordance with bank policies and procedures. Identify and escalate any potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate. Team Collaboration Work collaboratively with team members to achieve common goals and objectives. Provide support and guidance to junior staff, fostering a positive and productive work environment. Participate in team meetings and contribute to discussions on process improvements and best practices. Reporting and Documentation Prepare and maintain accurate and timely reports as required by management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process actions Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Branches Contact Center Business Teams Regulators BRM Skills and Experience Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics Qualifications Education Bachelor's degree in Finance, Business Administration, or a related field Proven experience in banking operations or a similar role. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in banking software and Microsoft Office Suite. Strong problem-solving skills and a proactive approach to identifying and resolving issues. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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0.0 - 170.0 years

0 Lacs

Delhi, Delhi

On-site

Job ID: 34003 Location: New Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary The purpose of the role is to Meet the business objectives initiated by the respective country Retail Assets Business Customer focused need-based selling Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only Business Drivers Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets. Customer Experience Operational quality - Error free customer application & documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints Key Responsibilities Risk Assurance Conduct CDD, MLP & TCF diligently Zero tolerance – Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Qualifications Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge of the product Management Information Skills Good Interpersonal Skills Customer and Service Orientation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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0.0 - 170.0 years

0 Lacs

Delhi

On-site

Job ID: 33815 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 8 Jul 2025 Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers

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4.0 - 8.0 years

0 Lacs

Tamil Nadu, India

Remote

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Member of Technical Staff to join our Collector division. You will be partnering with senior business and product leadership to do great things. Ultimately your work will focus on improving corporate performance, product performance and outcomes. But enough about us, let’s talk about you. You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability of quickly picking up the complicated healthcare space. You are a tenacious, but nimble learner, who demonstrates design & engineering excellence. The Team: Our Collector R&D teams are building new and exciting services for athenahealth customers. We work on solving complex business problems for a wide range of stakeholders covering everyone from customers to our internal technology enabled services teams and our multiple BPO vendors. Our work is quite complex and requires the ability to conceptualize and implement workflows that manage large volumes of claim resolution work. This work can be manually completed by our BPO partners or automated to increase overall system productivity. Job Responsibilities Produce accurate, unambiguous technical design specifications to the appropriate detail Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results Act as the subject matter expert for area of assignment Advise and train members of the team to maximize overall productivity and effectiveness of the team Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals Typical Qualifications 4-8 years of experience in an engineering role Hands on/strong expertise with any of Java/Spring/Springboot, Python, NodeJS, React.Js or candidate's current tech stack and programming language Strong problem solving/logical reasoning skills. Experience with object-oriented programming Exposure to SQL, REST APIs Experience with AWS will be an added advantage. About Athenahealth Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What’s unique about our locations? From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. Our Company Culture Might Be Our Best Feature. We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

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2.0 years

0 Lacs

Greater Hyderabad Area

On-site

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels Roles & Responsibilities As a QA Engineer you should have working knowledge on Git. (Anything apart from Bitbucket are good to have) You should know how to view quality holistically and ensure the highest software quality At least 2 years of relevant experience in testing mobile (Android, iOS) applications using automated test scripts Experience in API testing and automation frameworks Should know how to work with Jira, Jenkins, Docker, etc Solid coding background in Java, Objective-C, JavaScript or similar with at least 3yrs of experience Experience with at least one of the following technologies: Cucumber, Appium, Selenium, Xcode UI Automation, Espresso, (mobile testing tools and frameworks) Experience with basic UNIX commands and working knowledge on LINUX flavor Hands-on experience tool like and SOAP UI, REST API Requirements A graduate in computers or Engineering from a reputed university 3+ years’ experience in Mobile testing Should have strong analytic skills to process complex requirement to come up with end-to-end scenarios and test cases Hands on experience in Agile projects Banking experience is preferred Primary Location India-Telangana-Hyderabad - DAH2 Job Technology Schedule Regular Job Type Full-time Job Posting Jul 9, 2025, 2:30:00 AM

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Who we are Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Senior Modern Workplace Engineer to join our team. Responsibilities: Design, implement, and manage enterprise-scale Microsoft Intune and SCCM/MECM infrastructures for modern and traditional endpoint management. Configure and maintain Windows Autopilot profiles and contribute to zero-touch deployment strategies. Develop and manage advanced Windows OS deployment solutions using both SCCM and Intune, including custom task sequences, driver management, and post-deployment automation. Automate administrative and operational tasks using advanced PowerShell scripting, WMI, and Graph API integrations. Monitor and optimize endpoint performance using Endpoint Analytics, ControlUp, and custom telemetry dashboards. Manage software deployments, patching, and compliance baselines using SCCM/MECM and/or Intune. Create and maintain custom reports and dashboards using Power BI, SSRS, and data from Intune, SCCM, and Graph API. Leverage the existing co-management framework to strategically utilize both SCCM and Intune capabilities, optimizing workload distribution (e.g., compliance policies, Windows Update, Endpoint Protection) to streamline IT operations and enhance the end-user experience. Develop and implement automation and remediation strategies for co-managed devices using PowerShell, Graph API, and proactive remediation scripts. Participate in hardware certification processes, ensuring compatibility with enterprise deployment and management standards. Contribute to upgrade, migration, and modernization projects, including transitions to cloud-based management solutions. Collaborate with cross-functional teams including security, compliance, and infrastructure to ensure endpoint configurations meet organizational and regulatory standards. Qualifications 5+ years of experience in endpoint design and management leveraging SCCM/MECM/SCCM and Intune with proven experience in Windows 11 deployment: In-place upgrade, OS refresh, and replacement. Hands-on Experience with Windows Autopilot as a modern OS deployment solution with a strong understanding of the mechanics and end-to-end provisioning processes. Advanced proficiency in: Microsoft Intune Windows Autopilot Windows OS deployment SCCM/MECM infrastructure PowerShell scripting Hardware certification processes Intermediate proficiency in: Endpoint Advanced Analytics Microsoft Graph API Power BI Microsoft 365 integration ControlUp or similar performance monitoring tools Strong understanding of hybrid co-management, compliance policies, and automation frameworks. Excellent analytical, troubleshooting, and communication skills. Proven ability to work independently and collaboratively in fast-paced, cross-functional environments. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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4.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We seek an SBC Support Engineer to join our US client remotely. The project involves transforming the customer experience (CX) systems and processes from traditional call centers to an omnichannel platform. This transformation supports consumers, providers, and agents with constantly evolving features and functions. Responsibilities: Day-to-day incident, Problem, and Change management. Support for high priority issues P1/P2 and Escalations. Support for SBC-related changes as well as Call Trace from the SBC end. Health check of SBC environment. Qualifications 4+ years of experience in a contact center support environment. 3+ years of hands-on expertise with Oracle SBC and or AudioCodes session routers Knowledge of VoIP signaling protocols such as SIP and media protocols (RTP/UDP/SRTP), and Carrier SIP networks. Expertise in debugging, troubleshooting, and root cause analysis (RCA) of production issues, including call routing, SIP signaling, and audio (media/codec/voice quality) issues. Hands-on experience with SIP trunk provisioning, including the configuration of ISCC, trunk, and dial plans. Experience working with telecom providers and third-party hardware/software maintenance vendors. Experience in maintaining a highly available voice network environment by identifying gaps, researching solutions and bugs, installing upgrades, ensuring best practice compliance, health monitoring, and network optimizations. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

A CALLOUT TO CA RANKERS BATCH 2025!! Position Title: Analyst Location: Mumbai Job Overview : A great opportunity for CA rankers of May 2025 batch!! An amazing opportunity! As an Investment Banking Analyst, you will play a key role in supporting the deal team in the execution of investment banking transactions, including mergers and acquisitions (M&A), capital raises, and other financial advisory services. You will work closely with senior bankers and clients to analyse financial data, prepare presentations, and contribute to the development and execution of strategic initiatives. Job Description: Financial Model : Develop, maintain, and analyse complex financial models to evaluate investment opportunities, forecast future financial performance, and assess the impact of different strategic options. Perform valuation analyses using various methodologies, such as Discounted Cash Flow (DCF), Comparable Company Analysis (Comps), and Precedent Transactions. Market Research : Conduct extensive industry research to support senior bankers in understanding market trends, competitive dynamics, and potential opportunities. Analyse economic and financial data to identify trends, assess risks, and develop recommendations. Transaction Support : Assist in the preparation of client presentations, pitch books, and other marketing materials for M&A, equity offerings, and debt issuances. Support the due diligence process, including data gathering, financial analysis, and coordination with various stakeholders. Client Interaction : Participate in meetings and calls with clients to discuss strategic options, present findings, and provide updates on ongoing projects. Prepare detailed client reports and presentations that summarize financial analysis, strategic recommendations, and deal terms. Deal Execution : Work closely with senior bankers and other team members to execute transactions, including drafting offering memoranda, coordinating with legal and accounting advisors, and managing project timelines. Monitor the progress of deals, ensuring that all aspects of the transaction are moving forward as planned. Data Management : Organize and manage large sets of financial data, ensuring accuracy and accessibility for the team. Create and maintain databases of market and financial information for use in analysis and client presentations. Education Qualifications : CA Rankers Skills : Analytical Skills : Strong quantitative and analytical abilities to assess financial statements, create financial models, and conduct valuations. Communication Skills : Excellent verbal and written communication skills for presenting complex financial data in a clear and concise manner. Attention to Detail : High level of accuracy and attention to detail in preparing financial models, reports, and presentations. Time Management : Ability to thrive in a dynamic and demanding environment working long hours. Multi-tasking and meeting accelerated schedules and urgent deadlines with a short turnaround time. Technical Proficiency : Advanced knowledge of Excel, PowerPoint, and financial databases (working knowledge of Bloomberg, Capital IQ will be an advantage) Experience : Prior internship experience in investment banking, corporate finance, or a related field is highly desirable. Interested candidates please forward your CV to: novaahr@novaaone.com or call/WhatsApp Vaishnavi Lahane at +91 9221406728 Company Profile : NovaaOne Capital Pvt. Ltd. is a boutique investment bank focused on providing financial advice on mergers, acquisitions, restructurings and capital market advisory to corporations, financial sponsors & sovereign wealth funds, financial institutions, start-ups, AIFs and governments. We are a knowledge led organization with a deep understanding of multiple sectors, including technology-driven new economy sectors. True to our name, through our determined, value-driven, focused and yet nimble and innovative approach, we at NovaaOne aim to make a positive impact on our clients. Our entrepreneurial ethos, which stems from our leadership, percolates into our culture and people and drives our idea-based, knowledge-led and independent approach to complex situations. Our people, our ideas and our values are the core pillars of NovaaOne. We believe in building strong and deeply personal long-term relationships with all our partners; be it our clients, our people or the society at large. Know more about us: Website | LinkedIn

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170.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary The ML Engineer acts as the key member of the squad, within IDP Surveillance Hive of Risk and CFCC under Group Functions, supporting the squad members with designing, developing, and deploying new AI/ML solutions to business About Our Architecture, Technology Solutions And App Development Team Want to be part of a team that focuses on what we can do instead of what’s already been done? This is your opportunity. From Blockchain to AWS, deep learning and AI, you’ll work with the tools and platforms that you need to be successful. You’ll have the freedom to decide the different ways you want to grow – whether that’s by gaining diverse skills on a new project or deepening your expertise on innovative tech. Join us and you’ll find diverse paths, projects and people that inspire you to think outside-the-box and change the way people everywhere experience our products and services. About Our Technology And Operations Team Our Technology and Operations (T and O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. Key Responsibilities Refinement Work with the product owners or business stakeholders to understand the key problem areas that requires automation via AI/ML solutions. Data collection, EDA, statistical analysis, predictive modelling A/B testing and reporting insights. Document the requirement in form of user stories. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope. Provides data driven insights for decision- making. Model Development and Training Work with developers to Translate business problems into ML solutions. Selecting appropriate algorithms and frameworks Focus on selecting, training and evaluating ML models Documenting workflows, experiments, and decisions Software Development and MLOps Build Prototype models and hands them off to engineers for deployment. Continuously improving models based on new data and feedback. Training and Documentation Train business users on functionalities and how to use them Prepare and maintain training material, FAQ and other documents on what has been developed, including business processes. Skills And Experience Looking for 9 to 12 years of experience in the following: Strong teamwork skills and ability to work in cross-functional environments. Strong background in business analysis, process automation, or AI-driven transformation Strong understanding of AI Models, autonomous agents, and reinforcement learning, along with experience in prompt engineering, multi-agent systems and AI alignment Knowledge of programming languages like python and should be proficient in Vector DB to store / process Contextual data, SQL(structured data) and NoSQL databases(unstructured data) Solid understanding of the AI/ML frameworks like TensorFlow, PyTorch, LongChain, Keras, and Scikit-learn. Integrating and preparing large-scale datasets for AI and ML model training. Work with product and engineering teams to integrate agentic AI into real-world applications. Knowledge on AI governance, ethical AI , Safety, alignment, and risk mitigation strategies. Qualification Data Engineer - AI/ML About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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8.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary A Data Analyst in the Financial Crime Surveillance Operations (FCSO) Performance and Metrics Management function interprets data and helps turn it into information that enables or improves a business process, thus affecting business decisions within FCSO. The FCSO Data Analyst gathers information from various sources and interpret patterns and trends to make it digestible for others where it is then reported in the FCSO Scorecard. They must have strong analytical skills, but above all have a burning curiosity to understand, and make sense of, data. Responsibilities Acquire a detailed understanding of the tools for sourcing and visualising of data, transforming as well as analysing of the data required to manage FCSO Performance metrics and Scorecard Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively Create and maintain documentation that articulates the process by which data is extracted, transformed and loaded in FCSO that can be shared and understood by others Work with downstream FCSO business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI Conduct detailed analysis of upstream changes that impact FCSO data – for example the introduction of a new products –to ensure that requirements remain up to date and define any new ones as necessary Identify areas of overlap or data gaps that can lead to increased value, either by eliminating redundant processes or expanding existing data models Produce accurate and insightful dashboards and reports detailing the health, content and insights available from the data, making that actionable for stakeholders and meaningful for management decision making Participate in Agile Ceremonies as a functional data expert and work with a cross functional agile team Innovate with how we present Data to senior management to make actionable insights and metrics enabling business to take data driven decisions. Strategy Work for FCSO Data and Reporting team strategic solutions & initiatives Business Define clear, concise and detailed business requirements for FCSO Data that clearly document the data elements and formats that are needed, outline detailed transformation expectations and list the critical data elements that will enable downstream processes to operate effectively Key Responsibilities Governance Follow TTO and FCSO change governance process, document all the changes and communicate the stakeholders for UVT(Users Verification Testing). Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders They Will Work Closely With FCSO Management Team, who provide the team priorities in terms of metrics to be reported and managed, requirements, objectives, and strategy FCSO Data Squads, who are managing the MI transformation and working with the FCSO Performance and Metrics Management team to define, prioritise, and operationalise the use of the FCSO metrics FCSO Data Quality Analysts, who define data quality control requirements and oversee these on a day to day basis to ensure constant system health Upstream data teams, who provide the data that the analyst is sourcing Downstream Process Owners, who depend on the data to perform their business function Data Analysts spend much of their time working with stakeholders to define data requirements, data transformation logic and supporting the delivery of these requirements from start to finish. They are experts in profiling data to understand its contents and will also have a working understanding of the business process or product that generated it in the first place. Data Analysts are the entry point to the FCSO Data Team for most external stakeholders and as such will have a broad, but still detailed, understanding of all the data available and constantly seek opportunities for innovation and expansion. They are the primary liaison between up- and downstream teams. Other Responsibilities Embed Here for good and Group’s brand and values in India / OPS FCSO / Data and Reporting ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Processes Work with downstream FCSO business process owners to constantly improve, refine and expand the datasets to improve the quality and effectiveness of those processes, as well as help them to make sense of the data, providing training where required, and derive meaningful BI / MI People & Talent Learn all the FCSO processes systems data regularly and apply the knowledge in the Data and MI ETL(Extraction Transformation and Loading) and Reports development. Risk Management Learn the FCSO risk management framework and raise the issues in M7 and diligently and close them in a timely manner. Knowledge: An advanced data management techniques with extensive experience. 8-10 years of industry experience as a Business/Data Analyst with 6-8 years’ experience in data analysis using tools such as Tableau,Dataiku,MSTR, SQL and Excel. Technical Skills: Tableau, MSTR, Dataiku, Python, SQL. Practical knowledge of data in various forms (data warehouses/SQL, unstructured data environments/PIG,HIVE, Impala, Pyspark, Think cell and pivot tables in Excel); Experience working within process management and improvement methodologies – Lean, Six Sigma, etc. and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ); Understanding of Agile development methodologies, software design patterns, network design and architecture; Experience in quantitative analysis. Past work experience using both Tableau , Dataiku/ Pyspark will be an added advantage Stress Management: The Manager data analyst must be able to work well under pressure and achieve results within the scheduled timeframe Communication skills : The role of a Manager data analyst involves working with various cross functional teams, technology, and Management team. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties effectively. Skills And Experience Data Analytics and Visualisation Tools – Tableau (Preferable), PowerBI, Dataiku(Preferable), MSTR, DataRobot or Paxata) FCC/FCSO Knowledge/ past work experience Microsoft office: PPT, Excel, Macros Agile tools: Confluence, JIRA \SQL, Python, Pyspark Qualifications EDUCATION Graduate / Master’s degree and 8-10 years of Banking Industry experience in data analysis using Tableau & Dataiku/ SQL CERTIFICATIONS Tableau (Preferable), Dataiku, MSTR, Python, SQL. Pyspark. Practical knowledge of data in various forms (data warehouses/SQL, unstructured data environments/PIG,HIVE, Impala, Think cell and pivot tables in Excel LANGUAGES ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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