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7.0 - 8.0 years
0 Lacs
Delhi
On-site
Job ID: 33811 Location: New Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Key Responsibilities Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basi Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Skills and Experience Leadership Skills Strong Communication Skills Relationship Building skills Competitive awareness & Benchmarking Team Management Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Delhi
On-site
Job ID: 33815 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 8 Jul 2025 Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Delhi
On-site
Job ID: 33846 Location: New Delhi, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Key Responsibilities Business Ensure timely resolution of customer queries and complaints. Demonstrate a client-centric approach, understanding customer requirements, and guiding other team members accordingly. Maintain a high level of customer service, ensuring customer satisfaction and loyalty. Processes Consistently exceed productivity, accuracy, and timeliness norms. Identify and share best practices within your scope of work with the Line Manager/Unit Manager to implement standardized, simplified, and automated processes. Minimize non-value-added and duplicated activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Identify and suggest process improvements through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Cross-skill self across at least two different process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and look for end-to-end resolution of issues encountered. Ensure sufficient process knowledge to independently perform operations and demonstrate proficiency by successfully performing these activities. Compliance and Risk Management Adhere to all regulatory and compliance requirements, ensuring all activities are conducted in accordance with bank policies and procedures. Identify and escalate any potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate. Team Collaboration Work collaboratively with team members to achieve common goals and objectives. Provide support and guidance to junior staff, fostering a positive and productive work environment. Participate in team meetings and contribute to discussions on process improvements and best practices. Reporting and Documentation Prepare and maintain accurate and timely reports as required by management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process actions Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Branches Contact Center Business Teams Regulators BRM Skills and Experience Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics Qualifications Education Bachelor's degree in Finance, Business Administration, or a related field Proven experience in banking operations or a similar role. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in banking software and Microsoft Office Suite. Strong problem-solving skills and a proactive approach to identifying and resolving issues. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
3.0 - 7.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities Design and develop high-quality, scalable, and maintainable iOS applications using Swift UI. Collaborate with product managers, UI/UX designers, and backend developers to implement new features and enhance existing functionalities. Integrate third-party APIs, libraries, SDKs, and analytics tools. Manage App Store deployment, provisioning profiles, and certificates. Ensure app security, performance optimization, and memory management. Write clean, well-documented, and efficient code. Perform code reviews and participate in daily stand-ups, sprint planning, and retrospectives. Identify and fix bugs, crashes, and performance issues. Stay updated with the latest trends, updates, and best practices in iOS development. Write unit tests, UI tests, and integration tests to ensure app stability. Optimize applications for performance, memory management, and network efficiency. Ensure compliance App Store review guidelines. Handle app release management and App Store submissions, including provisioning profiles, certificates, and build management. Implement security best practices to protect user data and app integrity (e.g., data encryption, secure storage, HTTPS communications). Support legacy app migration or upgrade to latest Swift and Xcode versions. Work with RESTful APIs, GraphQL APIs, and real-time data streaming. Preferred candidate profile Key Responsibilities: Design and build advanced applications for the iOS platform using Swift UI. Collaborate with cross-functional teams to define, design, and ship new features. Integrate third-party libraries, SDKs, and APIs. Optimize app performance, memory usage, and responsiveness. Manage App Store deployments, provisioning profiles, and certificates. Implement secure coding practices to protect app data and integrity. Work with RESTful APIs, JSON, and real-time data Write unit tests, UI tests, and integration tests to ensure app quality. Stay updated with the latest trends in mobile application development and iOS platform updates. Mandatory Skills: Proficient in Swift UI Strong knowledge of iOS SDK frameworks (UIKit, Core Data, Core Animation, Core Location, etc.). Experience with App Store submission process and Apple Human Interface Guidelines. Hands-on experience with version control tools like Git. Experience in integrating Firebase, Push Notifications, and third-party APIs. Good understanding of memory management and optimization techniques. Strong debugging and problem-solving skills.
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai
On-site
Job ID: 19431 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Hybrid Working Opening date: 29 Mar 2025 JOB SUMMARY Responsible for the Pega CDH application architecture. Create and Manage the E2E Implementation architecture with very strong knowledge in Pega CDH architecture, customization, configuration, integration, coding, design patterns and custom business logic Engagement during requirements gathering Design review of CDH solutions including integrations Guidance of best practices for Pega CDH implementations Identify potential project risks and issues Support anchoring of overall technical solution while cascading the same to project delivery teams Creating the optimum technical solution in the context of the customer's environment, requirements, and financial resources. Ensure adherence to Bank’s standards and acceptance at architectural review meeting. Development of Data Flows/Data Sets/Strategies required to support the Reporting Requirements Understanding the NBA requirements and the complete CDH architecture Reviewing and contributing to the deployment activities and practices Contributing to overall technical solution and putting it to practice RESPONSIBILITIES Responsible for the Pega CDH application architecture. Create and Manage the E2E Implementation architecture with very strong knowledge in Pega CDH architecture, customization, configuration, integration, coding, design patterns and custom business logic Engagement during requirements gathering Design review of CDH solutions including integrations Guidance of best practices for Pega CDH implementations Identify potential project risks and issues Support anchoring of overall technical solution while cascading the same to project delivery teams Creating the optimum technical solution in the context of the customer's environment, requirements, and financial resources. Ensure adherence to Bank’s standards and acceptance at architectural review meeting. Development of Data Flows/Data Sets/Strategies required to support the Reporting Requirements Understanding the NBA requirements and the complete CDH architecture Reviewing and contributing to the deployment activities and practices Contributing to overall technical solution and putting it to practice Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Certfications – Pega Decisioning consultant, Pega System architect, Pega Data scientist Role Specific Technical Competencies Pega CDH Pega workflow/integrations About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
6.0 - 10.0 years
0 Lacs
Chennai
On-site
Job ID: 33758 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary The role will be responsible for handling the Project Delivery for the Cards and Payment domain. Will be responsible for developing project plans, define project scope, tracking and monitoring the projects from inception to closure, must adhere to groups standards and controls for successful delivery. Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on ISO8583 messaging standard protocols. Will be responsible for developing solutions, stake holder management, vendor and financial management, developing project costs, and delivering the developed solutions. Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on ISO8583 messaging standard protocols. Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. Desirable to have knowledge on national schemes and processor integrations. Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration. Knowledge about Back Office integration. Knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA. Key Responsibilities Familiarity with EMV technologies and standards, and PCI DSS and PA DSS standards. Familiarity with Contact and Contactless technologies, Familiarity with 3DS and Tokenization standards. Experience with an EFT transaction switching or on-line banking environment. Hands-on experience with automated test tools and simulators. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage. Strong design and programming knowledge on CICS, COBOL, JCL, VSAM, MVS Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization Willingly shares relevant technical and/or industry knowledge and expertise to other resources Excellent problem-solving, team, and time management skills. Resourceful and proactive in gathering information and sharing ideas. Experience in banking or financial services industry. Working experience in Cloud and Digital transformation Skills and Experience Good knowledge skill on open banking is a plus. Ability to review the requirement, impact analysis, gap analysis, high level design, cost estimation, propose timeline, obtain project approval, and draft solution architecture/function spec/technical spec document. Be an excellent leader, Subject matter expert on the technical and functional knowledge Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 6 to 10 Years SKILLS AND COMPETENCIES Knowledge of Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards Familiarity with EMV Contact/Contactless, VISA and mastercard Card Issuing & Acquiring, Scheme compliance requirements Familiarity on PCI DSS and PA DSS compliance requirements Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Experience in Web Service integration and API’s Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent in preparing the Solution Architecture document, Functional and technical spec Excellent problem-solving, team, and time management skills. Experience in Programming Languages and other emerging technologies About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
12.0 - 15.0 years
4 - 8 Lacs
Chennai
On-site
Job ID: 30650 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 4 Jul 2025 JOB SUMMARY The Senior Manager in Software Development for the banking domain will lead and manage a team of developers to deliver high-quality software solutions. The role requires extensive experience in Java/J2EE, Spring, Spring Boot, Microservices, API, DevOps, and Hibernate. The Senior Manager will be responsible for overseeing the entire software development lifecycle, ensuring adherence to Agile and Hive model processes, and maintaining compliance with industry standards. This position demands excellent communication, problem-solving skills, and the ability to interact positively with stakeholders. RESPONSIBILITIES Strategy Develop and implement software development strategies aligned with the organization's goals and objectives. Drive innovation and continuous improvement in software development practices. Ensure the adoption of best practices and emerging technologies in the banking domain. Business Collaborate with business stakeholders to understand their requirements and translate them into technical solutions. Ensure that software solutions meet business needs and deliver value to the organization. Support business growth by developing scalable and robust software applications. Processes Oversee the entire software development lifecycle, from requirement gathering to deployment and maintenance. Ensure adherence to Agile and Tribe model processes, including sprint planning, daily stand-ups, and retrospectives. Maintain clear and comprehensive documentation throughout the development process. People & Talent Lead, mentor, and develop a team of software developers, fostering a culture of collaboration and continuous learning. Conduct performance reviews, provide feedback, and identify opportunities for professional development. Attract and retain top talent in the software development field. Risk Management Identify and mitigate risks associated with software development projects. Ensure compliance with industry standards and regulatory requirements. Implement robust testing and quality assurance processes to deliver error-free software. Governance Establish and enforce coding standards, development guidelines, and best practices. Ensure that all software development activities are aligned with the organization's governance framework. Monitor and report on the progress of software development projects to senior management. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key Stakeholders Our stakeholders include Product Owners (PO), Ops team, Business Partners, Engineering Lead (EL), Sub Domain Tech Leads (SDTL), Chapter Leads (CL), Production Support Teams, Process & Audit Teams, Integration Team, and Surround Interfacing Systems, such as upstream and downstream teams. Qualifications Qualification: Bachelor’s or Master’s Degree Experience: 12 to 15 years Skill: Software Development Life Cycle (SDLC) Skills Preference: Relevant Skills Certifications Role Specific Technical Competencies Java/J2EE, Spring, Spring Boot, Microservices, API, Hibernate Code Development: Eclipse, IntelliJ. Oracle or SQL Server PL/SQL development and data model design Microservices architecture and Web services, API design and Development. DevOps Tools and CI/CD Processes: GitFlow, BitBucket. Collaboration: GitHub, JIRA. Continuous build, integration & deployment concept and tools: Maven, SonarQube, Jenkins, and RunDeck Swagger/RAML, automated test configuration, Cloud Architecture & Design and Containers Management: Docker. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
4.0 years
0 Lacs
Chennai
On-site
Job ID: 29947 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Hybrid Working Opening date: 27 Jun 2025 Job Summary Staff is responsible for process all the disputes as per the visa/master rules and regulations. Primarily objective to minimize the chargeback losses and ensure compliance with payments network regulations. Domain Capabilities Product / Domain Knowledge Able to perform Operations work which are straight forward and repetitive Has basic understanding of processes and products Should possess basic knowledge of KYC Documents CDD guidelines Possesses and applies basic expertise to his area of work Keeps up to date with changes to products and processes Should be aware on the process changes communicated by TL / Unit Manager Process Management Identify and eliminate process waste (excessive movement & transportation, wait time, defects, Able to quickly adapt to changes with regards to process, projects etc To positively respond to the pace of change and able to execute given tasks and actions in order to meet business goals. Deliver required output in TAT and Accuracy To ensure that all Instructions related to unit are processed within the agreed timeliness and accuracy as specified in the SLA with country Processing and decision making as per the Process Note / Departmental Operating Instructions manual and group standards as applicable To ensure that errors highlighted are rectified or reported on the same day of errors identified To report / escalate exceptions to the Supervisors To identify and report all exceptions on non-compliance with standard controls To identify and report all weaknesses inherent in the standard controls To report system/applications issues on time To exercise complete discretion in decisions on the responsibilities vested and other tasks assigned. To always perform while balancing risk with innovation. Capacity Planning Possess ability to understand the work plans and organizes their own work effectively Able to identify sudden changes at processing level Raises issues when they see the task is at risk Completes work as assigned Operational risk Management Understands what the various risks are at maker level and some of the mandatory actions that need to be performed. Escalates issues to senior management within parameters of role Describes the fundamentals of operations risk Awareness on KYC related fraud / account take over fraud Comply with Group / Country KYC/CDD Guidelines and adhere to the relevant Controls and Checks Take ownership for the identification of the risks and rectify as necessary depending on the circumstances Key Responsibilities Behavioural Capabilities Precision Accuracy Performs tasks accurately and thoroughly; double-checks the accuracy of the process Handle all transactions as per the laid down policies and procedures. Able to understand what "quality work" is and should strive to contribute towards it. Upholding the values of the Group and Company always Adherence to Service Level agreements & ensure to have NIL Pass 2 errors & NIL customer complaints/breaches To report accurate data in PS Tool and to report accurate data/MIS to the management Compliance with all applicable Rules / Regulations of the Company and Group Policies and adherence to the Organization’s Code of Conduct Incorporate own creativity and innovation into the assignments and develop the work product further. Work independently on the strategic goals and attain operational implementation of the same by using own discretion and innovation. Degree of care and caution to be exercised throughout the performance at work, specifically on account of the nature of work. Client Centric Able to create impact directly or indirectly through professional behaviour and appearance. Understands that the action he/ she does has an impact on the customer directly or indirectly and be responsible/accountable for the actions undertaken. Understands basic customer service requirements and relates error free processing to customer service Responds promptly in an efficient and accurate manner as per the required TAT Communication Communication Ability to communicate clearly so that understood by the recipients. Ability to understand instructions and written documentation clearly and accurately Problem Resolution Understands the situation and perform right escalations Being able to provide data for performing root cause of the problem Ability to speak up when in disagreement and opposition Ability to understand the existence of crisis and conflicts Able to work in a team with good interpersonal skills To anticipate potential challenges in the overall and day-to-day responsibilities vested and develop contingency plans in alignment with the Bank’s objectives and goals. Managerial Capabilities Stakeholder Management Understands and knows who the stake holders are and meets SLAs. Able to provide timely and accurate response to queries / request raised by Stakeholders People Management To ensure perfect planning for the day/week. To ensure leaves are well planned with NIL impact to service delivery to Clients. To ensure good rapport is maintained with peers, superiors in the team People Management Able to cooperate and work as a team in an open and approachable style. Be good team player taking team’s goals in to consideration. Change Management Understands the need for change and willingly accepts it Able to quickly adapts to changes with regards to process, projects, behaviour etc Ability to look beyond self-interest to collective interest To positively respond to the pace of change Data Analytics Able to analyse the process to understand the dimensions of the job Co-relate all the inputs, analysis and summarize the findings. Able to analyse the trends and patterns vis-à-vis the duties and responsibilities entrusted. Always on the lookout to improve the processes and policies of data analytics Strategy Formulation & Implementation Understands the strategies and priorities of the organization Able to execute actions that will contribute towards achieving business strategies Generating action plans for strategy implementation Ensure compliance with relevant laws, regulations, and internal policies. Autonomy to take decisions specific to the duties and responsibilities entrusted for improvement in the assignments to be performed. Supports managers on the effects of change within their teams/ processes through consultation and facilitation Uses tools specified to facilitate change Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country S&T Head Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Compliance Policies and Standards Compliance Advisory Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Qualifications For Band 9A: Any degree with experience greater than 4 years with the below skills Data Entry Operator Typing Skills Reading and comprehension Basic Banking knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai
On-site
Job ID: 33129 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jul 2025 Job Summary The Dev Lead will work with key customers and stakeholders to understand requirements and help develop specific data warehouse subject areas The primary role of this position will be Develop and implementing a data warehouse, extract transform load procedures and providing detailed analysis of large amounts of data. Key Responsibilities Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience Working knowledge of IFRS accounting, reconciliation and control mechanisms at work Very good Knowledge of SQL programming; preferably Teradata SQL, however knowledge of Oracle, Sybase, MS SQL Server or other RDBMS systems will also be considered Qualifications Finance markets with working knowledge of financial and Product control functions. Practical exposure and understanding to Risk or regulatory projects (such as Basel III, MAS, RBI, PBOC, HKMA, FSB, etc) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai
On-site
Job ID: 32146 Location: Chennai, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 20 Jun 2025 Job Summary Data Strategy team’s primary function is to provide support and advisory for data initiatives related to model development and monitoring. It is a part of the broader Credit Portfolio Management function within the bank. This role will focus on development and support work around our departmental data infrastructure and new data initiatives. It is a project-based role, and the core function of the role is to perform data sourcing and wrangling i.e., manipulations on data to enable efficient analysis and consumption of data by users. However, the responsibilities can extend to understanding and drawing inferences from the data related to models, working with Technology to setup databases or dashboards as needed. The candidate is also expected to be motivated, independent, and self-driven due to the nature of projects that involve multiple stakeholders. Ultimately, based on the areas that a candidate works on, he or she will be seen as an SME (Subject Matter Expert) on a particular topic with in-depth knowledge of the end-to-end lifecycle of data within a particular subject area eg: Retail IRB model development, IRB Model Monitoring etc. The candidate is expected to have, or quickly develop knowledge of data wrangling using different tools as well as a broader understanding of the use cases within modelling. Key Responsibilities Support data sourcing, verification, and analysis in new projects eg: Retail model development Participating in discussions on data sourcing for models Understand the data architecture within and outside the bank to facilitative efficient and accurate data sourcing for models Understand the use cases of data including how models consume data and the expected results for building accurate models or achieve similar results Business Work with modelling stakeholders on new data initiatives and develop prototype and subsequently work with technology for implementation Processes Assess and improve current data gathering and wrangling processes by automating where possible Support ad-hoc modelling analyses when required based on data requirements Risk Management Knowledge of Data risk management and data quality Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Model Development, Model Monitoring Skills and Experience SQL SAS Python Credit Risk Parameter Models Qualifications Proficiency in SQL and Python are mandatory. SAS is strongly desirable. Other tools are a bonus Strong analytical mindset with excellent logical, reasoning, and problem-solving skills Understanding of Finance and risk including modelling concepts is desirable Understanding of data engineering concepts is desirable Qualified to Bachelor / Masters Level in related subjects Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 4 weeks ago
170.0 years
4 - 6 Lacs
Chennai
On-site
Job ID: 31386 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Senior Test Engineer role in core banking Understand User Story, design functional test scenarios/ test cases and test execution through manual & automation scripts Experience in front end screens,API testing and microservices testing Experience in coordination with Interface teams and stakeholders Atleast 4-6 yrs experience in testing preferably in Banking Domain Working experience in Agile Testing Good in testing concepts like Requirement Traceability Matrix (RTM), Testing Techniques/Approaches etc Good knowledge in Java language & Selennium Knowledge on latest technologies like BDD framework and show flexibility towards learning for multi skilling within scrum team Experience in developing automation scripts through Java framework and also automation test execution Able to automate test cases through automation framework proposed by the Bank Experience in sending testing reports Coordination with interface teams Provide test data for test execution Key Responsibilities Processes QE Process People & Talent Individual Tester role Risk Management Project risk Skills and Experience Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Qualifications Test automation – (web ui -java & selenium & api) core Testing Process and Concepts Core Banking domain core About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
2.0 years
0 Lacs
Chennai
On-site
Job ID: 31398 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 9 Jun 2025 Job Summary Resource should be having 2+ years of PEGA experience Resource should have knowledge in Java based skills. Closely work with PO and CL and deliver the assigned ite,s Follow agile principles Strategy Align nWOW Align new org structure Business Closely work with PO and scrum team Processes Align to DevOps process Change Management process Risk Management Complete the E-Learning on time. Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience PEGA v8 and Infinity Database Unix / Linux DevOps Java BIX Qualifications Education Graduate / Post Graduate Languages English Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 4 weeks ago
170.0 years
8 - 9 Lacs
Chennai
On-site
Job ID: 32959 Location: Chennai, IN Area of interest: Legal Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary The role will directly support the Legal Operations team as part of Legal COO, by providing expert vendor management support, onboarding and in-life due diligence requirements for all third parties engaged by the legal function ensuring compliance with all Third Party Risk Management (“TPRM”) requirements within the Bank, eProcurement, SAP Accounts payables queries, handling external legal firms queries on payment process, payments processing support on behalf of LCS teams and other vital operational activities Ensuring adherence to all Operational Risk Governance by all stakeholders involved, eProcurement, Accounts payables queries, handling external legal firms queries on payment process, payments processing support on behalf of Legal teams and other vital operational activities. Application BAU L1 support for inhouse legal teams on cloud-based applications like Persuit, iManage, HighQ Key Responsibilities Strategy The role holder will be responsible to drive operational support for Legal function managing all aspects of the vendor management (in-life due diligence requirements for all third parties, adherence to all Operational Risk Governance, PO, vendor profile changes, Invoices) through its lifecycle, to agreed timeline and quality. The job holder will be required to be self-motivated and own key elements of delivery as part of the wider team and work with minimal supervision. The main responsibilities will be to support the Legal teams in managing all the onboarding and in-life due diligence requirements for all third parties engaged by the LCS function, ensuring compliance with all Third Party Risk Management (“TPRM”) requirements within the Bank Business Work with the Head of Supplier Performance in the delivery of the Review of Global/Specialist/Country Legal Panel Reviews Ensure a high quality and professional operations services to our Legal teams, consisting of frequent communication of updates, high accuracy of work and the timeliness of delivery. Provide appropriate support to teams including planning initiatives, updating due diligence trackers, identifying and reporting risks and issues. Assist in identifying key stages of the Sourcing Process within Country Ensure that you have an ability to navigate through the Banks policies and standards. Ensure true and accurate accounting of all expenses related to bank legal spend and law firm payments on behalf of LCS teams. Assist Group, Business & International markets legal teams in raising purchase orders, vendor profile amendments, submitting invoices for timely payments in accordance with the policies and procedures and ensure overall control & governance standards meet internal & regulatory requirements. Long Description Ensure Project Governance framework is adhered to, and requisite documentation is completed Support the Head of Supplier Performance on reporting, including meeting preparation and monitoring of follow-up actions with the Legal Management Team and broader risk groups (ABC, Privacy, TPSR etc) Maintain ServiceNow, SharePoint and Bridge Sites to ensure that Programme documents are up-to-date and shared with stakeholders. Manage a register of Service Providers and ensure that deficiencies are mitigated, and appropriately escalated to relevant stakeholders. Support any training and awareness initiatives relating to the Group Engaging External Counsel Policy and third-party risk management relevant to LCS Assist in the development of new/amended processes, innovative ways of working and reviewing Service Provider due diligence tasks.. Assist in the forward planning and prioritisation of vendor assessments or requests from internal and external stakeholders, and resource allocations. Develop relationships with multiple internal and external stakeholders in different markets to understand local conditions and considerations which may impact upon TPRM requirements Assist Group, Business & International markets legal teams in raising purchase orders, vendor profile amendments, submitting invoices for timely payments in accordance with the policies and procedures and ensure overall control & governance standards meet internal & regulator requirements. Adhere to Legal Operations processes including but not limited to the Legal Operations ticketing system [ServiceNow currently] to handle the intake requests from Legal teams and triaging the BAU tickets. Coordinate with Supply Chain Management and Accounts Payable stakeholder teams for seamless payment processing. Weekly reporting on support tickets response time, status, closure rates, volumes and updates or chasers carried out to the business stakeholders for open items. Communicate BAU progress, risks and issues to senior management and stakeholders. Handling Escalation management with tangible corrective and preventive actions to be measured. Long Description People & Talent Ensure to keep up to date with internal compliance and other required trainings, that they are completed within the designated due dates. Keep an open mind on personal development to improve their own abilities applicable to the role. Risk Management Maintain a register of third party risk management and ensure that deficiencies are mitigated. Support the Head of Supplier Performance to ensure compliance with relevant governance covering third party security risk. Monitor and report on Legals compliance with third party risk management requirements to stakeholders. Apply all relevant Group, Country, Business or Functional policies and procedures to manage risks. To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls Have an awareness and understanding of the Enterprise Risk Management Framework in relation to the Legal Operations and project activities as required, and associated policies and standards. Governance Have an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Ensure adherence to all Operational Risk Governance by all stakeholders involved. In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Qualifications Strong communication skills in English Strong vendor management, AP experience, with good understanding of Legal bills Good Service desk or Operations experience Familiarity with working in a cross-cultural setting. Excellent written and interpersonal skills. Familiarity with working in a cross-cultural setting. Attention to detail with excellent time management, multitasking/prioritization capabilities. Hands on experience of the following systems are an advantage but not mandatory Persuit, ServiceNow, TeamConnect, Clarity, Standard Chartered Bank internal processes/ applications. Role Specific Technical Competencies eProcurement, Accounts Payable, SCM Process Financial Analysis Service desk or some form of service delivery experience Reporting Strong financial or budgeting experience or advanced analytical and numerical skills. Microsoft experience (Outlook, Word, PowerPoint, Excel, and Access) Hands on experience in using Service now application for ITSM modules (Incident management) Hands on experience in Persuit, Team Connect application is an added advantage About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
4 - 9 Lacs
Chennai
On-site
Job ID: 31573 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Refer to myHR for guidance on how to define roles and responsibilities. This role is for Chennai, India. Looking for test engineer who has below skills. Bachelor’s or master’s degree in computer science, Computer Engineering, or related field Should possess strong knowledge in Java, Automated testing, Gherkin/ Cucumber, Selenium, Appium, API testing, RDBMS and JMeter performance scripting. Strong understanding of RESTful and SOAP APIs. Proficiency in Postman, Rest Assured, SoapUI, or similar API testing tools. Experience with API automation using Java. Familiarity with SQL for database validation. Hands-on experience with Azure DevOps. Knowledge of API documentation tools like Swagger. Develop, execute, and maintain test cases for RESTful and SOAP APIs. Identify, log, and track defects, collaborating with developers to resolve issues. Create test plans, test cases, test scripts, and test reports. Analyse API performance using tools like JMeter. Expert in APIs security standards by testing authentication, authorization, and data protection. Work closely with developers, business analysts, and QA teams to enhance product quality. Strong understanding of BDD cucumber frameworks Key Responsibilities Strategy Awareness and understanding of business strategy and model appropriate to the role. Business Awareness and understanding of retail business, wider audience, economic and market environment in which the group operates. Processes Awareness and understanding of Agile s/w development process, change and release management. People & Talent Strong development and testing life cycle knowledge Strong sense of responsibility in managing the workload and deliverables. Skill to coordinate with clients and with respect to all the testing. Good project management and communication skills Skills and Experience Risk Management Should be able to highlight and escalate risks/impediments to the SM Governance Constant communication and follow-ups with various stake holders to track deliverables during test planning, preparation and execution phases as applicable. Send out daily status report with accurate execution and defect metrics to SM for the agreed cut off time set for the application release/project. Participate in project meetings to provide feedback and statistics of the project in relation to the test quality. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Education B.tech/ engineering graduate About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
2.0 - 4.0 years
0 Lacs
Chennai
On-site
Job ID: 32995 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 3 Jul 2025 Job Summary Strategy Awareness and understanding of the Group’s business strategy Business Manage and/or resolve alerts/cases Follow the Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process. Processes Manage and/or resolve alerts/cases: Follow the Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process. People & Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Risk Management Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Key Responsibilities Governance In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders FCC Controls representatives in group and country. Other Responsibilities Embed Here for good and Group’s brand and values in India / FCSO / TMCB Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Compliance Policies and Standards Compliance Advisory Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Qualifications 2 to 4 years of relevant work experience in the following areas: AML and terrorist financing surveillance skills in relation the respective country jurisdictions, and client types. Analysis skills: able to analyze data trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate, private banking, correspondent banking) Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude. EDUCATION Relevant degree such as Bachelor's and Master's Degree in Business, Education, Statistics, Mathematics, Economics, Finance, Computer Science, Writing, Financial Services, Accounting TRAINING Mandatory & developmental – role-specific, and regulatory / compliance bank wide & role-specific LICENSES internal / externally required MEMBERSHIP Required for roles for continuous development / improvement/ awareness of current practices, etc. CERTIFICATIONS AML/KYC LANGUAGES Excellent communication in English (articulation and writing). About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
8.0 years
5 - 8 Lacs
Chennai
On-site
Job ID: 30668 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 JOB SUMMARY We are looking for a Full-stack Specialist, responsible for the development and maintenance of in-house applications. You will be working alongside and managing other Engineers and Developers working on different layers of the Applications. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential. RESPONSIBILITIES Minimum experience of 8+ years in IT industry with at least 5 years of relevant experience Proficient in RESTful API, SpringBoot 3.x, SpringBatch Should have knowledge on Relational or No-SQL Databases Should be able to come up with Technical Solution diagrams and Architecture for initiatives. Preferred to have knowledge on API Gateways, API security, OAuth 2, OIDC etc. Preferred to have UI/UX skills such as ReactJS, TypeJS etc. Should be independently able to manage CICD tasks using Azure ADO, Maven & Helm Charts Experienced in Container Infrastructure such as Kubernetes, OCP or AWS EKS. Experienced working in an Agile environment with globally distributed teams. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Java SpringBoot RDBMS Maven/Gradle ReactJS (or EmberJS) JavaScript, NodeJS Azure DevOps (ADO) Kubernetes, EKS, OCP, ECS etc. Cloud Platforms (AWS, Azure) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
6.0 - 10.0 years
4 - 8 Lacs
Chennai
On-site
Job ID: 24358 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 26 Jun 2025 Job Summary Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities. Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities. Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls Key Responsibilities Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams Ensure delivery to business meeting time, cost and high quality constraints Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems Thrive an ecosystem of innovation and enabling business through technology Processes* Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets that a) develop/enhance core product capabilities b) ensure compliance to Regulatory mandates c) support operational improvements, process efficiencies and zero touch agenda d) build payments platform to align with latest technology & architecture trends, improved stability and scale Interface with business & technology leaders of other SCB systems for collaborative delivery. People & Talent * Employee, engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners. Bridge skill / capability gaps through learning and development Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team Ensure the optimal blend and balance of in-house and vendor resources Risk Management* Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels Ensure business continuity and disaster recovery planning for the entire technology portfolio Governance * Promote an environment where compliance with internal control functions and the external regulatory framework Skills and Experience Min 6-10 Years of experience in the Dev role and in that a couple of years of experience as Dev lead role is an added advantage, good knowledge in Java, Microservices and Spring boot Technical Knowledge: Java / Spring Boot, Kafka Streams, REST, JSON, Netflix Micro Services suite ( Zuul / Eureka / Hystrix etc., ), 12 Factor Apps, Oracle, PostgresSQL, Hazelcast & ELK Ability to work with geographically dispersed and highly varied stakeholders Very Good communication and interpersonal skills to manage senior stakeholders and top management Knowledge on JIRA and Confluence tools are desired Qualifications Bachelor’s Degree in Computer Science, Software Engineering or equivalent degree About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
4 - 8 Lacs
Chennai
On-site
Job ID: 29043 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 28 May 2025 Job Summary A dynamic, talented application support engineer who is ready for a challenge where teamwork, technical ability, and problem-solving skills are essential. Supports Development and Change initiatives. Identifying and solving issues across multiple components of critical business system Ensuring that the services are running smoothly by proactive monitoring and maintaining the system Provide technical support to customers and resolve their issues related to application services and operations Strong experience in developing and implementing high performance scalable JEE applications Strong SQL experience of writing complex queries Solid knowledge of OOP software concepts, design patterns, and best practices Supports Change and Release management activities Supports Production rollouts Troubleshoot Production issues and fix accordingly Heap / core analysis Strong problem solving and analytical skills Self motivated, independent, detail oriented and a responsible team player Ability to communicate effectively – both verbal and written communications Key Responsibilities Business Technology Support: Identifying and solving issues across multiple components of critical business system Ensuring that the services are running smoothly by proactive monitoring and maintaining the system Provide technical support to customers and resolve their issues related to application services and operations Strong experience in developing and implementing high performance scalable JEE applications Strong SQL experience of writing complex queries Processes Process and Compliance Ability to work in a highly compliant landscape and work within the boundaries of globally defined software quality management practices and policies Understand that traceability and reporting are extremely important in highly compliant environments and be prepared to engrain these practices in team’s ways of working Knowledge of monitoring and maintaining critical business systems People & Talent Troubleshoots production problems related to application Ability to collaborate with cross-functional teams Maintains compliance with standard operating procedures to ensure data security Undertake responsible tasks without supervision, including monitoring and maintaining the system Monitor progress and provide updates to the Technical Lead / Project Manager promptly and accurately Able to work independently as well as a team in providing out-of-the box solution if required Strong interpersonal, written, and verbal communication skills Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Application Delivery and Support Teams Other Responsibilities Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills and Experience Core Java / JEE / JBoss EAP Web front-end experience – React JS /Ember JS/HTML/CSS/JavaScript Object-relational Mappers – JPA/Hibernate Qualifications NA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai
On-site
Job ID: 33025 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jul 2025 Job Summary It's goal is to ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability. You are the customer- focused 'Service Team' with technical expertise, business awareness and interpersonal skills, and knowledge over a wide range of technological tools Your primary responsibility is to facilitate the restoration of normal technology operational service with minimal business impact on the Customer within agreed service levels and business priorities. To drive the operations and culture where the customer and stakeholders are the first beneficiary Key Responsibilities To provide day today system support and system monitoring Apply customer service skills to draw any further required diagnosis information from customer Work as part of a team providing coverage on a 7 day a week, 24 hour per day (24/7) basis Take End to End ownership of Technology incidents and Requests in order to resolve them within agreed objectives and to the satisfaction of customers. Identify and highlight to the appropriate authority any service concern or improvement opportunity. Expected to meet or exceed key measures and objectives of your role. Ensure performance, productivity, skill and quality in line with the expectations. Upholding the Values of the Group and Company at all times and Compliance with all applicable Rules/ Regulations and Company and Group Policies. Adherence to the specified standards of Quality and Audit / Risk requirements Working closely with developers, to review and under system package to be rollout in production environment. Highly organized individual able to work on multiple project streams and clearly display current progress Short Description Trouble shooting – log file investigation and extract details for review Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement Supply agreed metrics, KPI’s and trend reporting Escalate issues with any delays from upstream applications Escalate issues to the 2nd / 3rd line teams to keep within SLA. Hands on knowledge on AWS, Azure products. Hands on Knowledge on Hadoop/ Cloud Technologies. Hands on Knowledge on Scripting tools Work closely with Regional seniors in providing effective management servers estate. Participate in the determination of sound technical strategies that support corporate objectives. Demonstrated ability to engage in senior level technology decision maker discussions. Experience/Knowledge in Hadoop, Azure, Shell Scripting,Unix, Control-M Demonstrated ability to engage in senior level technology decision maker discussions. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Role Specific Technical Competencies Linux Bash Scripting Middleware Postgresql,PL/Sql , linux commands. Banking Knowledge Oracle Java,Python About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
5.0 years
3 - 7 Lacs
Chennai
On-site
Job ID: 32841 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 23 Jun 2025 Job Summary The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division. We are seeking a proactive and versatile Change Manager to support the Change Lead of Frontline platforms, in delivering effective change management across a suite of CIB frontline platforms. You will coordinate training, communications, stakeholder engagement, and governance activities in a shared service capacity, ensuring consistent execution and scalable support across systems. This role acts as the operational heartbeat of the change function and plays a key role in lifting delivery quality, creating standardisation, and mentoring other members in the Change Deployment Team. The individual also partners with Business, Operations, Risk, Compliance and Technology teams to assess the risk of the change across people, process, system, data and ensure that appropriate risk mitigation plans are executed prior to technology go-lives. The individual understands the stakeholders needs and ensure that the Initiatives are delivering maximum value for the Markets business and its clients, while adhering to good change governance and best practices. Key Responsibilities Change Delivery & Governance Develop and execute structured change management strategies, focusing on awareness, understanding, and user readiness. Coordinate and track change initiatives across systems Maintain a master change calendar (releases, training, comms, governance submissions). Support execution of CCIA/governance processes in collaboration with offshore team members. Monitor adoption, readiness, and post-implementation user feedback. Collaborate with cross-functional teams to assess and articulate impacts between current and target state Identify change management needs across impacted business units, and potential risks Develop and manage response plans to identified business impacts, ensuring they are adequately addressed through appropriate means (design uplifts, training, communications, engagement, business readiness activities, etc.) Training & Communications Design and deliver engaging training sessions and communications on new banking service platforms, tailored to front-line, middle-office, and support teams. Training delivery to equip employees across impacted stakeholder groups with the necessary skills and knowledge to navigate changes seamlessly, and reduce obstacles resulting in change resistance Stakeholder identification, assessment and engagement across locations and functions (front office, operations, risk, compliance) Develop and quality check training decks, comms packs, and stakeholder briefings. Create user-centric enablement materials such as user guides, SOPs, FAQs, quick reference cards, and walkthroughs to support platform adoption. Training planning, needs assessment, content preparation Collaborate with system SMEs to ensure consistency and impact. The candidate must be well versed in creating dynamic and compelling visual graphics. Skills and Experience Operational Readiness Coordinate User Access Management Coordinate User Acceptance Testing Country compliance requirements Adoption Monitoring: Gather feedback, track adoption metrics, and continuously enhance training and engagement strategies. Standardisation & Process Improvement Identify opportunities to centralise or harmonise change practices across systems. Create and maintain shared templates, trackers, and SOPs (e.g., for training, comms, CCIA). Champion change maturity and cross-system knowledge sharing Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Banking knowledge Customer relationship management domain Agile framework Experience managing senior stakeholders Proficiency in excel and PowerPoint Strong presentation skills Analytical thinking Qualifications Bachelor’s degree in Business, Finance, Communications, or related field; Master's preferred. 5+ years of experience in Change Management within the banking or financial services industry. Hands-on experience supporting rollouts of service platforms (e.g., CRM systems, client onboarding tools, case management platforms). Strong training facilitation and stakeholder communication skills, with ability to simplify technical topics. Familiarity with change management frameworks (e.g., ADKAR, Kotter). Proficiency in Microsoft Office Suite; experience with digital adoption platforms (e.g., WalkMe) and content creation tools is a plus. Ability to navigate complex environments and influence cross-functional teams. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai
On-site
Job ID: 16069 Location: Chennai, IN Area of interest: Human Resources Job type: Regular Employee Work style: Office Working Opening date: 16 Mar 2025 Job Summary The Global Change and Enablement (C&E) Practitioner will be supporting the Global C&E Lead in orchestrating and facilitating organisational change initiatives across diverse geographical regions for a given Strategy and Talent project (Includes functions such as HR, Corporate Affairs & Brand & Marketing (CABM), Supply Change Management (SCM) and Property)). This role entails crafting comprehensive change management strategies, fostering seamless collaboration among global teams, and ensuring smooth transitions during periods of significant change. The ideal candidate will possess a strategic mindset, exceptional communication skills, and the ability to influence and guide stakeholders at all levels of the organisation. The job holder will be responsible for: 1) Change Management: Supporting C&E Lead to develop, implement, and refine change management strategies and plans to optimize employee adoption and usage of required changes. Monitor progress and adjust strategies as necessary to ensure successful outcomes. 2) Stakeholder Engagement: Proactively build and nurture relationships with key stakeholders, including senior leaders, project managers, and employees across different regions. Ensure alignment and commitment to change initiatives through regular communication and engagement. 3) Communication: Design, develop, and deliver comprehensive communication plans tailored to various audiences. Utilize multiple channels and creative formats to ensure clear, consistent, and transparent messaging throughout the change process. 4)Training and Development: Collaborate with subject matter experts to design and deliver tailored training programs that equip employees with the skills and knowledge needed to navigate change. Evaluate the effectiveness of training initiatives and make improvements as needed. 5) Change Impact Assessment: Conduct thorough impact analyses to assess the potential effects of change on different parts of the organisation. Identify key stakeholders, evaluate change readiness, and develop targeted strategies to address potential challenges 6) Collaboration and Integration: Work closely with project teams and business to ensure seamless integration of change management activities with project plans. Facilitate cross-functional collaboration to achieve cohesive and coordinated change efforts. Key Responsibilities Impact on Business Build and sustain trusting relationships with internal customers by consistently delivering value add services Work with the Cluster Leads/Champions to ensure Change and Enablement is embedded within that programme. Work closely with change and communication specialists on assigned projects to support the preparation of C&E deliverables, including administrative support and stakeholder engagement Complete change management assessments related to people, systems and process changes, including data gathering and translating data into meaningful information for the purposes of training and engagement Bring a focus to the programme on business outcomes and benefits management (including benefits realisation). Develop change solution material based on county requirements and designs/options that are focused on successful change embedding into the business. Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption and feedback. Participate in change and enablement network team meetings and support a global team of change and enablement network leads Success in this role will require flexibility, being able to cope and bring structure to ambiguous situations and problems whilst adapting to the needs of the business. They should have a sense of urgency, be driven and have the ability to learn quickly and assimilate information. Ensure mechanisms are in place for capturing and sharing lessons learnt and encourage re-use of successful tools and methods. Provide coordination support for change management activities across assigned projects Provide analytical support and share insights supporting the preparation of management reports to ensure clarity of the change pipeline, from status of individual requests through to key trends over time. Provide timely reports on engagement status, risks and issues, evaluating performance based on management information Customers / Stakeholders Ensure that audience (including Customers) change impacts and reactions are analysed and change interventions identified to manage those impacts and reactions across all countries. Use customer knowledge and expertise to help confirm change management solutions. Promote and recognize cross-cultural working and communication within team – be culturally sensitive. Act as a role model to foster a collaborative team environment which supports and encourages professionalism and development. Governance Propose improvements, enhancements and simplifications where appropriate Project/Change Management Develop and/or implement change management methodology and capabilities Provide project management support Provide subject matter expert advice, guidance and support to the project managers on managing change Champions Change Management Assist C&E Lead in preparing key change deliverables, including stakeholder analysis and impact assessment Provide support to C&E Lead on managing change Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Other Responsibilities Embed Here for good and Group’s brand and values in Strategy and Talent [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience preferably “Change management” and “HR transformation experience” with 8+ yrs experience Manage Risk Manage People Qualifications TRAINING/SKILLSETS Communication Skills: Effective communication is crucial for articulating the vision, goals, and benefits of change to all stakeholders. Leadership: Ability to inspire and motivate individuals and teams, fostering a positive attitude towards change. Analytical Thinking: Strong analytical skills to assess the impact of change and develop appropriate strategies. Project Management: Proficiency in managing timelines, resources, and tasks to ensure successful implementation of change initiatives. Stakeholder Management: Skill in identifying and engaging stakeholders, understanding their needs and concerns, and managing their expectations. Collaboration: Strong collaboration skills to work effectively with cross-functional teams and departments. Training and Development: Ability to design and deliver training programs to support individuals and teams through the change process. Business Acumen: Understanding the organization's operations, goals, and strategic priorities to align change initiatives with business objectives. Technological Proficiency: Familiarity with tools and technologies that facilitate change management processes. Presentation creation: Proficiency in creating compelling presentation to effectively communicate C&E plans and progress to stakeholders CERTIFICATIONS Preferably expertise in change management methodologies and tools, including Prosci, ADKAR etc About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 4 weeks ago
7.0 - 8.0 years
0 Lacs
Jaipur
On-site
Job ID: 33812 Location: Jaipur, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 9 Jul 2025 Job Summary Sales and Service Objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Operations and Compliance Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Key Responsibilities Revenue and Cost Management Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Change Management Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration People Management Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis Segment Ownership Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Others Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills and Experience Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 4 weeks ago
5.0 years
0 Lacs
Roorkee, Uttarakhand, India
Remote
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Python Engineer to support the modernization of a data platform into a scalable microservices-based architecture. This role involves developing performant, maintainable Python components within a distributed system, with a strong focus on system integration, architectural consistency, and data quality. Responsibilities: Develop, test, and maintain efficient Python code and SQL queries that align with project requirements and architectural goals. Assist in decoupling and migrating legacy monolithic components into microservices using Wrapper Design Patterns and the Collection Framework. Collaborate with architects and senior developers to finalize scalable design solutions that ensure maintainability and performance. Design and integrate APIs for microservices, ensuring seamless interaction across systems. Perform unit and integration testing, optimize components, and resolve technical issues. Conduct data analysis to identify inconsistencies and contribute solutions to improve quality and data flow. Participate in Agile ceremonies, sprint planning, and task estimation. Document code, design decisions, and integration processes for ongoing team alignment and knowledge sharing. Continuously support system enhancements and refactoring initiatives as part of the platform's evolution. Qualifications 5+ years of Python development experience, preferably in data-intensive or backend-focused environments. Experience applying Wrapper Design Patterns and working with Collection Frameworks to structure modular, reusable code. Solid hands-on SQL experience with relational databases (Sybase preferred), including schema design and data normalization. Familiarity with Linux-based environments and scripting. Experience working in Agile teams, ideally within globally distributed environments. Background in finance or exposure to financial data and products is advantageous. Strong communication skills and a proactive, problem-solving mindset. Fluency in English, both written and spoken. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law
Posted 4 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are currently seeking a highly organized Executive Assistant to join our team. This role is ideal for a professional who brings experience in administration, communication and coordination of official activities and is comfortable working in fast-paced global corporate environme As an Executive Assistant, you will play a critical role in supporting leadership and business teams by ensuring smooth management of day-to-day administrative operations You will be responsible for providing comprehensive administrative support, with a focus on: Managing professional communication between leadership and internal business teams Taking structured, detailed, and actionable meeting notes Preparing high-quality, visually appealing presentations Handling scheduling activities including managing calendars, booking meetings, and coordinating logistics. Manage travel plans, work with agencies to book tickets, stay, etc. Handle team offsites OR group meetings and the associated logistics. Work with other EA’s to coordinate team activities. Support scheduling, logistics and calendar during leadership visit. What We Need From You Proven experience in administrative, coordinator or office management roles. Background in supporting leadership or cross-functional teams in dynamic work environments. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with scheduling tools such as Microsoft Outlook or Google Calendar. Strong documentation and note-taking abilities. Comfortable preparing reports, presentations, and internal communications. Excellent written and verbal communication skills. Highly organized with the ability to prioritize tasks and manage time effectively. Proactive, self-motivated, and able to work independently with minimal supervision. Strong interpersonal skills with the ability to liaise across departments. Adaptability to handle ad hoc or urgent administrative tasks as they arise. Be able to work with globally distributed team across India, Europe and UK. What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Posted 4 weeks ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary It's goal is to ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability. You are the customer- focused 'Service Team' with technical expertise, business awareness and interpersonal skills, and knowledge over a wide range of technological tools Your primary responsibility is to facilitate the restoration of normal technology operational service with minimal business impact on the Customer within agreed service levels and business priorities. To drive the operations and culture where the customer and stakeholders are the first beneficiary Key Responsibilities To provide day today system support and system monitoring Apply customer service skills to draw any further required diagnosis information from customer Work as part of a team providing coverage on a 7 day a week, 24 hour per day (24/7) basis Take End to End ownership of Technology incidents and Requests in order to resolve them within agreed objectives and to the satisfaction of customers. Identify and highlight to the appropriate authority any service concern or improvement opportunity. Expected to meet or exceed key measures and objectives of your role. Ensure performance, productivity, skill and quality in line with the expectations. Upholding the Values of the Group and Company at all times and Compliance with all applicable Rules/ Regulations and Company and Group Policies. Adherence to the specified standards of Quality and Audit / Risk requirements Working closely with developers, to review and under system package to be rollout in production environment. Highly organized individual able to work on multiple project streams and clearly display current progress Short Description Trouble shooting – log file investigation and extract details for review Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement Supply agreed metrics, KPI’s and trend reporting Escalate issues with any delays from upstream applications Escalate issues to the 2nd / 3rd line teams to keep within SLA. Hands on knowledge on AWS, Azure products. Hands on Knowledge on Hadoop/ Cloud Technologies. Hands on Knowledge on Scripting tools Work closely with Regional seniors in providing effective management servers estate. Participate in the determination of sound technical strategies that support corporate objectives. Demonstrated ability to engage in senior level technology decision maker discussions. Experience/Knowledge in Hadoop, Azure, Shell Scripting,Unix, Control-M Demonstrated ability to engage in senior level technology decision maker discussions. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Role Specific Technical Competencies Linux Bash Scripting Middleware Postgresql,PL/Sql , linux commands. Banking Knowledge Oracle Java,Python About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 4 weeks ago
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