2899 Nimble Jobs - Page 3

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point, and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams, and be responsible for the outcomes while our leaders support and mentor you. We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below. Role: Tech Lead Description: Key Responsibilities: Lead implementation and technical support of internal content intelligence and authoring platforms. Oversee platform maintenance, upgrades, and third-party integration activities. Ensure adherence to defined SLAs for L1, L2, and L3 technical support issues. Manage periodic updates of AI/ML models for content auto-tagging and deconstruction. Collaborate with cross-functional teams across global time zones (US, EU, APAC). Drive onboarding and enablement initiatives across multiple geographies and business units. Supervise IT service management processes including ticket handling and resolution tracking. Deliver technical documentation and lead knowledge transfer efforts. Act as escalation point for platform-related technical challenges and optimization. Align with internal stakeholders to manage access, compliance, and deployment approvals. Must Have 812 years of experience in SaaS platform implementation and support, ideally in regulated industries. Solid understanding of AI/ML technologies applied in content operations or modular architecture. Proven expertise in managing technical support teams and ITSM-based service delivery. Experience with enterprise content platforms and integration with marketing/CRM systems. Familiarity with content tagging workflows and structured content authoring tools. Strong communication and stakeholder management across technical and business teams. Ability to drive training readiness and support localization for international markets. Exposure to cloud-based systems (AWS, GCP, or Azure) and enterprise data handling. Demonstrated success in supporting large-scale platform rollouts across global teams. Analytical, proactive mindset with focus on scalability, user adoption, and service excellence. EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations Bangalore, KA, IN

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Prepare and compile global regulatory dossiers in eCTD and non eCTD format in accordance with HA legislations and client specific requirements. Excellent working knowledge of regional regulations and guidance as it pertains to format and submission structure required. Understand, interpret, and apply Agency regulations and guidelines related to submissions. Thorough understanding of all aspects of the publishing software, tools, process, and output requirements. Perform publishing QC tasks within the electronic publishing system and QC of the published output to ensure high submission quality. Perform document quality control checks for others in the department, promptly communicating irregularities in documents and coordinating issue resolution. Dispatch submissions to Regulatory Authorities via agency portal, through customers or directly. Publish clinical documents (taking into account complexity and size) in accordance with department standards and organization KPIs. Ensure published clinical documents meet current internal and external quality standards for electronic and/or paper HA submissions, including minimizing publishing-related technical QC findings and no rework once finalized. Timeliness of deliverables meet both individual document and overall project timelines. Experience with global regulatory submission formats, including familiarity with submission publishing activities. Experience with CSR document publishing, including familiarity with word and PDF formatting. Thorough knowledge of major HA global/regional/national country requirements/regulatory affairs procedures for initial submission, licensing, post approval submission management. Markets Handled: EU, US, Canada and GCC. Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations Mumbai, MH, IN

Senior Quality Engineer Experience Level : Senior Position Overview: We are seeking a Senior Quality Engineer with strong expertise in manual testing and intermediate-level automation skills for web(mandatory) and mobile platforms. The ideal candidate should have hands-on experience in designing and executing test cases, identifying issues early in the development cycle, and contributing to automation efforts when needed. This role is primarily focused on manual testing, with an expectation to maintain and contribute to test automation frameworks using tools/libraries such as Playwright. Roles and Responsibilities: Design, document, and execute manual test cases for web and mobile applications. Perform functional, regression, UI, smoke, and exploratory testing. Perform cross-device testing. Report, track, and manage bugs using tools like JIRA. Collaborate with development, product, and design teams to review requirements and ensure test coverage. Develop and maintain automated test scripts (web and optionally mobile) using Playwright with typescript. Participate in sprint planning, reviews, retrospectives, and QA sign-offs. Maintain test documentation including test plans, test cases, and test reports. Must Have Skills: Minimum 5 years of experience in software testing, with strong manual testing background. Mandatory experience in mobile application testing (manual on Android and iOS). Self-motivated and proactive in identifying test gaps, raising risks, and suggesting process improvements Intermediate-level experience in test automation for web applications using Selenium or Playwright. Proficiency in any one programming language (e.g., Java, Python, JavaScript, or TypeScript). Exposure to mobile application testing (manual required, automation a plus). Solid understanding of software development lifecycle (SDLC) and Agile methodologies. Familiarity with test and defect management tools (e.g., JIRA, TestRail). Strong analytical skills, attention to detail, and a quality-first mindset. Excellent verbal and written communication skills. Good to have Skills: Experience with mobile test automation using Appium or any native frameworks. Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions). API testing experience using tools like Postman or REST Assured. Location : Hyderabad (Work from Office - Night shift - 5:30PM - 1:30AM) About Nomiso: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems. At Nomiso we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace, thrives on ideas and opportunities. That is a part of our DNA. We're in pursuit of colleagues who share similar passions, are nimble and thrive when challenged. We offer a positive, stimulating and fun environment – with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged. We invite you to push your boundaries and join us in fulfilling your career aspirations! We are an equal opportunity employer and are committed to diversity, equity, and inclusion. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristics.

Job Summary To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements. Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners Assist Head – BRM, CI and FRM, in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level Responsible for adherence to specified BAU operational risk deadlines Lead and support implementation of OR initiatives for the Business Unit. Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs) Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness Proactively communicate with the Business Head and SORO on operational risk issues. Escalate significant events to Business Head /SORO as appropriate. Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the CNFRC, SORO and Business Unit Head. Ensure data accuracy and completeness. Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management. Key Responsibilities Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur. Could act as the Unit Money Laundering Prevention Officer (UMLPO), or cooperate with the BMLPO to ensure appropriate internal controls and procedures for money laundering prevention are in place and functioning as intended. Where appropriate, assist in the investigation of financial crime risks. Identify gaps and arrange training on compliance and OR for staff. Carry out gap analysis between Group circulars, Regulatory circulars and country process notes Effectively drive compliance in Sourcing channels and products team Strategy He should be able to understand and align to the bank’s strategy and should be able to ensure that controls put in place do not become bottleneck in achieving the goals. Business The incumbent would need to understand how the business banking operates and accordingly perform the duties under this role Processes The incumbent may be required to review the business banking processes, the controls and their results for which the appointment is being done. People & Talent The incumbent should be able to manage, handhold, develop talent of his teammates. Identify training and development needs, provide congenial atmosphere for team to work efficiently Risk Management Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings With the guidance and support from Risk Owner and Process Owner, continuously identify and evaluate operational risks arising for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country Responsible for mentoring Retail Banking – Business Banking staff. Responsible for ensuring compliance with policies applicable to Retail Banking – Business Banking which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for improvement Responsible for speaking out on emerging risks Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices Governance Monitor and track Issues and Events Track actionable from Internal and external audits Ensure reporting timelines are adhered Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the India / CPBB / Business Banking to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Reserve Bank of India prescribed responsibilities and Rationale for allocation. Key stakeholders Business Banking Products team, Business Banking Sales team, Business Banking VCGM, CFCC, Country Operational Risk Officer, FCC, TPRM, Operational Resilience Team Other Responsibilities Cross team collaboration and leadership skills – proactive engagement with Business Unit Head and all responsible persons in the Unit. Effectiveness of the control and monitoring of operational risk, compliance risk prevention at the Business Unit level. Satisfactory results on audit undertaken by Group Internal Audit, regulators and external auditors. Timely communication of changes to the regulatory environment and internal Policies from Legal & Compliance and Operational Risk Management Group. Timely reporting and escalation of all operational risk exposures. Regulatory champion and process champion for Business. Skills And Experience Risk Management Assurance and Governance MS office Analytics Digital People Management Stake Holder Management Qualifications Minimum Graduate or Post Graduate with relevant Business Banking and Medium Enterprise industry experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary The incumbent should have relevant experience in equity research, relationship management, portfolio construction & management, and direct equity investment products. The primary role will be to act as an interface with Standard Chartered Private / Priority Banking clients for their trading, advisory, Portfolio and service needs, aimed at addressing their equity and related ambitions. It entails close interaction with the Pvb / Prb / Wealth specialist teams at SCB. Contribute to strategy design by providing relevant insights and market information and competition benchmarking. Support the execution of the strategy by leading and participating in key projects. Candidate should have capabilities to interact with UHNW clients and showcase investment ideas. This role will also require interacting with internal and external stakeholders like Dealers, Equity Specialist, Wealth Specialist, Relationship Managers, Branch Manager, Regional Head etc. Brand Strengthen SCSI position in the local market that offers good quality investment advice to clients. Key Responsibilities To engage with the stakeholder and generate incremental business for the organization for direct equities and PMS product offering. Engaging with the existing and new clients on regular interval to increase the wallet share and deeper penetration. The role will be target oriented and customer centric. Strategy Manage strategic intent of the organization in terms of Business function Generate revenue from customers through constant interaction and information dissemination of the markets and house views. Work closely with the Business Head on sales strategy and improvement of quality and service standards. Cross-sell or pass leads for customer’s ancillary requirements through the RM. Maintain customer data confidentiality. To set performance management standards and provide the basis for performance challenge to accountable team. Business Strive to achieve business / budget outcomes associated with the role. Also, strive to achieve the qualitative parameters as set out in the role description. Processes Good understanding of equity research and ability to understand businesses and valuations. Ensure the right advice is given to the stakeholder which should lead into incremental business. Good interpersonal skills with demonstrated abilities in networking with cross-functional team. Achieve good client outcomes through proper client profiling to identify client needs and provide corresponding investment solutions. Problem solving supported by both in and out of the box thinking. People & Talent Capable of work in a team in coordination with senior members of the SCSI and SCB team Identifying opportunities for performance improvement across the team Increase the wallet share of the client with regular interaction with internal and external stakeholder. Driving an environment of collaboration, both within the team and across various departments. Adherence to the Group's values and culture Risk Management To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity Governance Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Proactively engage business & functional partners / stakeholders to drive the origination, product offering and sales discipline . Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal MD & CEO – SCSI Chief Investment Officer - SCSI Head – Business Head – CFCC Head - Legal Head – Risk Head – Ops Head – IT Head - Products External Wealth Specialist – SCB Relationship Manager – SCB Branch and Regional Head – SCB Segments – CR/NR/SME/Acquisition Skills And Experience Products and Processes Market Knowledge (SIF) Regulatory Framework and Requirements (SIF) Manage Conduct Manage People Manage Risk Qualifications Post Graduate/MBA 8-12 years’ experience in equity domain/UNHI client management/sales Strong grasp on understanding of equity markets NISM certifications XXI – A/B, NISM VII/VIII Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills And Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills And Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills And Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Quick turnaround on NTB and new deal proposals. BCA Quality :: Overdue BCAs to be maintained within 5% threshold. Responsibilities No of Credit reverts to be kept to a minimum, no more than 1 referback per BCA. Portfolio Control. Downgrade to GSAM < 90 days in EAR to be Nil. Audit – Overall grade satisfactory. 100% commitment to code of conduct. Timely completion of mandatory e-learnings. Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Key stakeholders RM. Credit. Skills And Experience Credit Analysis Ratio Analysis Deal Structuring Risk Identification and Mitigation Customer Delight Policy and Compliance About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary Strategy Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Business Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Processes Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace People & Talent NPS & Customer management Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each month Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer Governance Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Knowledge of Bank’s Products Understanding of front and back-office processes Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#Experience on Pharma is preferred #Experience on Mergers & Acquisition is Mandatory We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force . We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Role: Associate Manager – Strategic Initiatives Location: India Description: We are seeking a driven and analytical Associate Manager – Strategic Initiatives to support enterprise-wide strategic priorities and inorganic growth opportunities. This role will focus on developing business cases, conducting market analyses, evaluating M&A opportunities, and supporting cross-functional strategic projects that shape the company’s future trajectory. The ideal candidate brings a strong blend of strategic thinking, financial modeling, and business judgment, particularly in areas such as growth opportunity evaluation, value creation hypothesis development, and synergy assessment . Responsibilities: Support the development and execution of enterprise priorities by conducting structured research, strategic analysis, and financial assessments. Work closely with business and functional leads to gather inputs for initiative planning, feasibility checks, and scenario modeling. Business Case Creation: Collaborate with senior stakeholders to build robust business cases, including revenue and cost projections, market opportunity sizing, and strategic rationale for investments or acquisitions. Market Scanning & Target Identification: Conduct landscape assessments to identify potential inorganic growth targets and map competitive ecosystems. Deal Rationale & Strategic Fit Analysis: Support qualitative and quantitative assessment of potential targets' alignment with business strategy, including portfolio synergy, capability fit, and market access. Valuation Modeling: Assist in building discounted cash flow (DCF), comparable company, and precedent transaction valuation models to assess deal attractiveness. Synergy Assessment & Value Creation: Contribute to pre-deal synergy estimation (commercial, operational, and cost-based), and support post-deal value realization modeling. Integration Support: Track key integration metrics, identify early value levers, and help maintain synergy dashboards under guidance from the SI lead. Track initiative KPIs, monitor performance against business plans, and support initiative health reporting. Analyze variance drivers, risks, and lead indicators across strategic programs and M&A integrations. Support creation of standardized templates for strategic evaluations, synergy models, and post-integration reviews. Help codify learnings from completed deals or initiatives into playbooks or knowledge repositories. Desired Profile: Bachelor's degree in Business, Finance, Life Sciences, or Engineering; MBA or equivalent postgraduate degree from reputed college 3+ years of experience in strategy, corporate development, M&A advisory, business planning, or strategic finance . Experience in life sciences, pharma, or healthcare is highly preferred. Direct exposure to business case development, synergy modeling, or financial valuation is essential. Strong financial modeling capabilities: Excel proficiency in DCF, comps, and scenario analysis. Excellent problem structuring, synthesis, and executive communication. Familiarity with tools such as PowerPoint, Excel, Power BI/Tableau, and ideally CRM, content management, or digital analytics platforms. Sound understanding of commercial models and operational cost structures in Pharma or Healthcare is an added advantage. Business-savvy and analytically sharp with high attention to detail. Strong interpersonal skills; able to work across stakeholders in strategy, finance, and business units. Self-driven and adaptable, with a hands-on mindset. Capable of toggling between high-level strategic framing and granular financial rigor. EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

Summary Position Summary Manager/Executive Manager - Deloitte Global Strategy Do you enjoy solving complex business problems? Be part of an internal strategy team and influence strategic decision making for a multibillion-dollar professional services firm? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Overview Of The Team Our Global SIPP organization is at the core of the Firm's strategy, working hand in hand with member firms, industries and practice areas to help drive long term strategy for Deloitte at the global level. The team informs strategy by helping firm leaders understand our competitors and markets, identify and respond to significant news and events, and frame how we think about, and plan based on the strategy implications of these developments. Work you’ll do The professional will be a part of an internal strategy consulting team that influences strategic decision making for the firm. The professional will lead the India-based Global SIPP team. The professional will need to develop a knowledge of the firm’s business, new technologies, and professional services market at the global level. The professional will be expected to lead and/or assist on a diverse range of projects involving analysis of quantitative and qualitative data, synthesize findings, produce executive presentation material, and demonstrate solid analytical and writing skills. The team’s projects are typically high-impact and high-visibility aligned to the firm and leadership’s strategic priorities. Core responsibilities We are seeking a person with at least 10 years of post-MBA experience in the internal or external consulting space with strong research, analytical, and writing skills, and an excellent command of English language. Lead (own, plan, manage, and deliver) assigned strategy projects, which may include collaboration and coordination with a variety of global stakeholders Gather, analyze, and interpret quantitative and qualitative data, draw conclusions, and develop strategic recommendations Demonstrate and apply strong knowledge of management frameworks Develop compelling PowerPoint presentations and present to the internal leadership team Demonstrate strong program management skills and be nimble in managing multiple workstreams simultaneously Promote best practices and knowledge sharing among US/global and India team members Develop and maintain strong working relationships with US/global and India counterparts Requisite Core Skills Strong executive presence, presentation, and verbal and written communication skills Self-motivated, innovative, and strong team player Strong influencing, persuasion, and negotiation skills Strong analytical, problem-solving, and critical thinking skills Excellent core consulting skills – i.e. analytical, primary and secondary research, presentation, and financial modeling, including logical structuring and storytelling; superior knowledge of Excel and PowerPoint Ability to integrate and synthesize large sets of data and broad stakeholder perspectives into meaningful reports and recommendations Agility and flexibility in adapting to a dynamic and hybrid environment Engage and mentor junior team members Exceptional attention to detail, responsiveness, and a strong track record of executing high-impact initiatives Highly developed personal and professional ethics Qualifications, experience, work location, and timing Academic qualification: Master’s Degree or MBA from a top tier institute Work experience: 12+ years, with at least 10 years of post-MBA experience Strong track record with previous employment, preferably with consulting firms or corporate strategy Location: Hyderabad Work hours: 11:00 AM – 8:00 PM #Strat_Aditi Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 304444

Description: Who We Are nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. Job Summary The Assistant Manager – Provider Credentialing & Managed Care Contracting is responsible for managing provider credentialing processes and supporting all aspects of managed care contract administration across Ambulatory Surgery Centers (ASCs). This role involves contract loading, payment variance analysis, chargemaster audits, and reimbursement analytics to ensure accurate and timely payer setup and optimal revenue realization. Key Responsibilities Payment Variance Calculators Create and maintain facility-specific calculators by identifying top commercial payers. Update calculators based on commercial rate changes and effective dates. Support Payment Posting team with ThoughtSpot reports and contract profile analysis. Contract Loading & Maintenance Load Medicare contracts quarterly and commercial contracts periodically in the Practice Management System (PMS). Create and update contract profiles, including carve-outs, exemptions, and rate changes. Track contract end dates and ensure timely updates based on Medicare fee schedules and payer updates. Chargemaster & Code-to-Rate Analysis Perform chargemaster analysis using 12-month billed charges and reports Conduct periodic audits and maintenance of chargemaster data Execute code-to-rate analysis for specific CPT codes Reimbursement & Metrics Analysis Analyze implant reimbursement and multiple-of-Medicare scenarios based on facility needs Extract and compile metrics from payer contracts and PDFs for internal reporting Contractual Adjustments & Workflow Tasks Review contract rates in response to operational team queries regarding contractual adjustments not taken Manage daily tasks received through the C3PO workflow tool from departments like coding, charges, payment posting, and AR Contract Loading Tracker & CPT Maintenance Maintain and regularly update the contract loading tracker Ensure accurate CPT code loading in the PMS Credentialing Oversee provider credentialing and re-credentialing processes across ASC facilities Ensure timely submission and follow-up with payers for credentialing approvals Maintain accurate credentialing records and documentation Requirements: Qualifications Bachelor’s degree in healthcare administration, Business, or related field (master’s preferred). 6–10 years of experience in provider credentialing and managed care contracting. Strong knowledge of Medicare and commercial payer reimbursement methodologies. Proficiency in Practice Management Systems, Excel, and reporting tools (e.g., ThoughtSpot). Excellent analytical, organizational, and communication skills. Preferred Qualifications Experience with ASC operations and revenue cycle workflows Familiarity with CPT/HCPCS coding, chargemaster structures, and payer contract terms Ability to manage multiple priorities and meet deadlines in a dynamic environment Logistics Location: Hyderabad Department: Managed Care Contracting Reports To: Senior Vice President Employment Type: Full-Time Shift timings: 6PM to 3AM IST (night shift)

About us: Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business. Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow. Introduction: As a Back-end Developer at Toluna, you will be responsible for the design, development, testing and support of multiple web components that are part of our Web based products. You will work and interact with multiple teams in multiple locations and will get full ownership of components. Requirements: BSc in Computer Science and/or elite software Army unit graduate. Several years C# or Java experience in commercial or open source software development. Experience developing/designing large and scalable software systems. Rich experience with databases (e.g. MySQL, MSSQL, MongoDB, etc.). Experience with Cloud/Hybrid environments. Experience with managed cloud services and tools. Proven experience in building scalable server side architectures. Good understanding of data structures. Experience working with remote teams in an agile environment. Outstanding drive and communication skills. High level of English - written and verbal. Nice to have: Experience in client side web development including MVC, javascript, jQuery, HTML5, CSS3, NodeJs, AngularJs, Knockout, React. Experience with Internet Gadgets, Widgets, Facebook API, Google Maps, etc. Our Values: Integrity and respect: We treat our colleagues, clients and partners how we want to be treated. Success in unity: We deliver results by working as a team with common goals. Smart decisions in action: We implement plans without delay and stay nimble to change on demand. Make it simple: We simplify complexity, making the complex easy to understand. Be bold: We welcome big and small ideas that challenge and inspire us to change. Delight customers: We work tirelessly to exceed expectations, turning satisfaction into delight. Reward great work: We believe performance is the reason for advancement. Do good work and good things come. What we offer: At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team. We are proud of our staff members and we offer competitive salaries, a wide range of benefits, and the chance to progress your career within a truly global organization. Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward. With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.

Job ID: 35984 Location: Secunderabad, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Approve daily transactions for selected products as applicable (e.g. traveler’s cheques, cashier’s orders, currency exchange, merchant services, safe boxes) as well as transactions exceeding specified teller limits Manage Service Delivery – observe queue time and length; take action as needed to capacitize serving counters and/or managing customer traffic. Ensure that branch premises are maintained to the specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service General Reconciliation and Compliance Activities (may be individually assigned) which may typically include: Dual control of Cash functions Control of Security stationary, deliverables Review of processing entries and vouchers Follow-up with customers for returned deliverables as applicable (eg. cheque-books/ cards/ Pins/ Combi packs, etc) Review of reconciliation proofs for daily control as well as surprise audit proofing Preparation of service quality and productivity management reports and other regulatory returns Rectification of internal control issues Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated. Mandatory reporting of KRIs and teller productivit Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure a proper control of Keys, combination settings and passwords that protect cash & valuables. Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported as per guidelines Key Responsibilities Staff Supervision, Coaching and Training: daily organization of workflow/ breaks and staff levels and coaching/ training where necessary for improved performance Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Achieve high employee engagement and satisfaction. Ensure optimum teller productivity Contribute to branch performance through referrals, efficient customer service, effective operations controls Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Ownership of the Archival portfolio for the branch. Liaising with the external vendors and ensuring archival and retrieval is carried out in a manner as stated in the policy document without exception. Maintain MIS with regard to documents archived with due acknowledgement from the vendor for each of the file Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Skills and Experience Graduate/ Post Graduate Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability Customer Orientation and sales Focus Role Specific Technical Competencies Diligent & Punctual Banking Knowledge Team Management Strong communication skills Customer orientation and sales focus Good interpersonal skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35947 Location: Trivandrum, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Balance sheet growth/ Referrals to improve branch performance Contribute towards Balance sheet growth Referral of bank products to contribute towards franchise development- CASA, Assets, FX Operating Efficiency Migration of cash withdrawals, cash deposits and credit card repayments/ cash advances to ATMs Drive usage of internet banking/ mobile bankin Individual measures to improve the service levels and to provide support to individual RMs Productivity: Ensuring high productivity levels and a high number of teller transactions NPS: Enhancing Net Promoter Score to ensure good quality of service levels in the branch and to ensure client satisfaction Improve customer wait experience Reduce wait time and overall turnaround time Collective measures to support the governance and operations capabilities Audit: Being audit-ready at all times. Ensuring there are no errors/ breaches reported in the teller area during audit and surprise checks Operations Loss: Ensuring there are no operations losses in the branch Frauds are minimized / reduced Ensure management control and performance / operating standards are appropriate and are being adhered to Transaction processing to be carried out in the branch as per agreed internal and external policies and procedures Accurate and prompt reporting of KRI’s / KCS/ SORR/LSORR and other reports Necessary follow up on excesses and provisions created to be tracked very closely. Ensure that transactions processing is error free and as per the delegated authority levels. All transactions are processed & reported keeping in mind the ML and KYC norms Key Responsibilities Strategy Awareness and understanding of the Group’s business strategy and model appropriate to the role Business To achieve the set targets for portfolio growth and new sale Processes To Follow the laid down process as per DOI People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Governance To Follow the laid down process. Qualifications Education: Graduate, Consistent Academic Career With Relevent Experience Skills and Experience Competitive awareness & benchmarking Banking knowledge Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35928 Location: Gurgaon, IN Area of interest: Customer Services Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35965 Location: Gurgaon, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner o Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36270 Location: Gurgaon, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements. Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners Assist Head – BRM, CI and FRM, in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level Responsible for adherence to specified BAU operational risk deadlines Lead and support implementation of OR initiatives for the Business Unit. Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs) Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness Proactively communicate with the Business Head and SORO on operational risk issues. Escalate significant events to Business Head /SORO as appropriate. Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the CNFRC, SORO and Business Unit Head. Ensure data accuracy and completeness. Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management. Key Responsibilities Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur. Could act as the Unit Money Laundering Prevention Officer (UMLPO), or cooperate with the BMLPO to ensure appropriate internal controls and procedures for money laundering prevention are in place and functioning as intended. Where appropriate, assist in the investigation of financial crime risks. Identify gaps and arrange training on compliance and OR for staff. Carry out gap analysis between Group circulars, Regulatory circulars and country process notes Effectively drive compliance in Sourcing channels and products team Strategy He should be able to understand and align to the bank’s strategy and should be able to ensure that controls put in place do not become bottleneck in achieving the goals. Business The incumbent would need to understand how the business banking operates and accordingly perform the duties under this role Processes The incumbent may be required to review the business banking processes, the controls and their results for which the appointment is being done. People & Talent The incumbent should be able to manage, handhold, develop talent of his teammates. Identify training and development needs, provide congenial atmosphere for team to work efficiently Risk Management Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings With the guidance and support from Risk Owner and Process Owner, continuously identify and evaluate operational risks arising for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country Responsible for mentoring Retail Banking – Business Banking staff. Responsible for ensuring compliance with policies applicable to Retail Banking – Business Banking which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for improvement Responsible for speaking out on emerging risks Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices Governance Monitor and track Issues and Events Track actionable from Internal and external audits Ensure reporting timelines are adhered Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the India / CPBB / Business Banking to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Reserve Bank of India prescribed responsibilities and Rationale for allocation. Key stakeholders Business Banking Products team, Business Banking Sales team, Business Banking VCGM, CFCC, Country Operational Risk Officer, FCC, TPRM, Operational Resilience Team Other Responsibilities Cross team collaboration and leadership skills – proactive engagement with Business Unit Head and all responsible persons in the Unit. Effectiveness of the control and monitoring of operational risk, compliance risk prevention at the Business Unit level. Satisfactory results on audit undertaken by Group Internal Audit, regulators and external auditors. Timely communication of changes to the regulatory environment and internal Policies from Legal & Compliance and Operational Risk Management Group. Timely reporting and escalation of all operational risk exposures. Regulatory champion and process champion for Business. Skills and Experience Risk Management Assurance and Governance MS office Analytics Digital People Management Stake Holder Management Qualifications Minimum Graduate or Post Graduate with relevant Business Banking and Medium Enterprise industry experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 36238 Location: New Delhi, IN Area of interest: Private Banking & Wealth Management Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary The incumbent should have relevant experience in equity research, relationship management, portfolio construction & management, and direct equity investment products. The primary role will be to act as an interface with Standard Chartered Private / Priority Banking clients for their trading, advisory, Portfolio and service needs, aimed at addressing their equity and related ambitions. It entails close interaction with the Pvb / Prb / Wealth specialist teams at SCB. Contribute to strategy design by providing relevant insights and market information and competition benchmarking. Support the execution of the strategy by leading and participating in key projects. Candidate should have capabilities to interact with UHNW clients and showcase investment ideas. This role will also require interacting with internal and external stakeholders like Dealers, Equity Specialist, Wealth Specialist, Relationship Managers, Branch Manager, Regional Head etc. Brand Strengthen SCSI position in the local market that offers good quality investment advice to clients. Key Responsibilities To engage with the stakeholder and generate incremental business for the organization for direct equities and PMS product offering. Engaging with the existing and new clients on regular interval to increase the wallet share and deeper penetration. The role will be target oriented and customer centric. Strategy Manage strategic intent of the organization in terms of Business function Generate revenue from customers through constant interaction and information dissemination of the markets and house views. Work closely with the Business Head on sales strategy and improvement of quality and service standards. Cross-sell or pass leads for customer’s ancillary requirements through the RM. Maintain customer data confidentiality. To set performance management standards and provide the basis for performance challenge to accountable team. Business Strive to achieve business / budget outcomes associated with the role. Also, strive to achieve the qualitative parameters as set out in the role description. Processes Good understanding of equity research and ability to understand businesses and valuations. Ensure the right advice is given to the stakeholder which should lead into incremental business. Good interpersonal skills with demonstrated abilities in networking with cross-functional team. Achieve good client outcomes through proper client profiling to identify client needs and provide corresponding investment solutions. Problem solving supported by both in and out of the box thinking. People & Talent Capable of work in a team in coordination with senior members of the SCSI and SCB team o Identifying opportunities for performance improvement across the team o Increase the wallet share of the client with regular interaction with internal and external stakeholder. o Driving an environment of collaboration, both within the team and across various departments. Adherence to the Group's values and culture Risk Management To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity Governance Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Proactively engage business & functional partners / stakeholders to drive the origination, product offering and sales discipline . Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal MD & CEO – SCSI Chief Investment Officer - SCSI Head – Business Head – CFCC Head - Legal Head – Risk Head – Ops Head – IT Head - Products External Wealth Specialist – SCB Relationship Manager – SCB Branch and Regional Head – SCB Segments – CR/NR/SME/Acquisition Skills and Experience Products and Processes Market Knowledge (SIF) Regulatory Framework and Requirements (SIF) Manage Conduct Manage People Manage Risk Qualifications Post Graduate/MBA 8-12 years’ experience in equity domain/UNHI client management/sales Strong grasp on understanding of equity markets NISM certifications XXI – A/B, NISM VII/VIII Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35927 Location: New Delhi, IN Area of interest: Customer Services Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 35983 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner o Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Our mission is to open the door to the life-changing impact of education and help make education accessible for all. As a nimble growth stage start-up, we've emerged as the leading online education platform helping over 30 million learners and educators each month. Study.com has earned numerous awards and it has been recognized as one of the most transformational companies in EdTech, living up to our commitment to all learners: Breakthroughs Start Here. From students and educators in over 9,000 school districts that use Study.com, to working adults striving to complete their college degree or gain professional certifications, we empower them to reach their full potential. Our product is our impact! Across our college programs alone we have saved students over $200M in tuition and enabled tens of thousands to become nurses, teachers, accountants and more. Additionally, as part of our mission we've donated over $27 million across social impact programs to learners and educators. Study.com is looking for a strategic and data-driven SEO & Generative Search Manager. This role combines deep SEO expertise with forward-thinking leadership in AI-powered and generative search environments. You'll work cross-functionally with product, engineering, BI, and content teams to drive scalable organic growth, while also leading experimentation and reporting around AI Overviews, SGE, and emerging search platforms such as ChatGPT, Gemini, Perplexity, and more. This is a full-time contract position. You will be expected to work during Study.com's Pacific Time business hours Monday through Friday. Additionally, you will use your own computer and have reliable access to high-speed internet. What You'll Do: Lead SEO and AIO experiments with measurable goals, analyze results, and delivery performance reports to leadership with actionable insights Own the creation of dashboards to monitor SEO KPIs including rankings, CTR, impressions, and Core Web Vitals Manage key technical SEO assets, including XML sitemaps, robots.txt, canonical tags, and structured data Conduct advanced technical SEO audits and implement improvements in crawlability, indexation, structured data, and performance Optimize structured content (e.g. metadata schemas, llms.txt, semantic markup) to influence LLM citation likelihood Drive Study.com's AIO strategy by researching inclusion factors in AI Overviews and testing structured content formats Implement and optimize schema types (e.g., FAQ, Q&A, HowTo) for Answer Engine Optimization, featured snippets, and LLM discoverability Explore and deploy AI-powered SEO tools for automating metadata generation, content gap detection, and keyword clustering Own and evolve the SEO roadmap based on data trends, algorithm changes, and business priorities What You'll Bring to the Role: 5-8 years of experience in SEO with demonstrated success across audits, implementation, and performance analysis Deep knowledge of tools like Google Search Console, Ahrefs, Screaming Frog, SEMrush, and schema testing utilities Experience implementing schema for snippets and AI visibility (e.g., FAQ, Q&A, HowTo) Ability to communicate complex SEO concepts to cross-functional teams (e.g., Engineering, Product, and Content) Hands-on experience in generative search platforms and LLM behavior Strong grasp of structured data, canonicalization, Core Web Vitals, and scalable QA workflows Proficiency with Tableau or similar data platforms preferred At Study.com, we know that strong communities are built on the power of our diversity, and we respect and strive to understand for the diverse identities, race, ethnicities, backgrounds, and perspectives of our team members. Our work and company culture have been consistently recognized, including: Inc. Best Place to Work Fortune Great Places to Work – Best Workplaces in the Bay Area Golden Bridge Awards – Gold Winner, Corporate Social Responsibility San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work Study.com provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements. Study.com complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.

Job ID: 36098 Location: New Delhi, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Key Responsibilities Business: Ensure timely and effective resolution of complex customer queries and complaints. Maintain a client-centric approach, understanding customer requirements, and guiding team members to deliver exceptional service. Develop and implement strategies to enhance customer satisfaction and loyalty Processes: Oversee daily banking operations, ensuring productivity, accuracy, and timeliness norms are consistently met. Identify, share, and implement best practices within the team to standardize, simplify, and automate processes. Minimize non-value-added activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Lead process improvement initiatives through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Ensure cross-skilling of team members across various process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance team skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and drive end-to-end resolution of issues encountered. Ensure team members have sufficient process knowledge to independently perform operations and demonstrate proficiency. Data Analytics: Utilize data analytics to identify trends, patterns, and opportunities for process optimization and customer service improvement. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics. Provide data-driven insights and recommendations to senior management for strategic decision-making Project Management: Lead and manage projects aimed at improving operational efficiency, customer experience, and compliance. Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope. Coordinate with cross-functional teams, stakeholders, and vendors to ensure successful project execution. Monitor and report on project progress, addressing any issues or risks promptly. Compliance and Risk Management: Ensure all activities comply with regulatory and compliance requirements, bank policies, and procedures. Identify and escalate potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate Team Leadership and Development: Lead, mentor, and develop a team of banking operations staff, fostering a positive and productive work environment. Conduct regular performance reviews, providing feedback and setting development goals. Promote a culture of continuous improvement and innovation within the team Reporting and Documentation: Prepare and maintain accurate and timely reports for senior management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Skills and Experience Bachelor's degree in Finance, Business Administration, Data Analytics, or a related field. A Master's degree is preferred. Proven experience in banking operations, data analytics, and project management. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in data analytics tools (e.g., SQL, Python, R) and banking software. Strong project management skills, with experience using project management tools (e.g., MS Project, JIRA). Strong problem-solving skills and a proactive approach to identifying and resolving issues Core Competencies: Customer Focus Operational Excellence Data-Driven Decision Making Project Leadership Compliance and Risk Management Continuous Improvement Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process action Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Key stakeholders Branches Contact Center Business Teams Regulators BRM Role Specific Technical Competencies Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 25879 Location: Delhi, IN Area of interest: Private Banking & Wealth Management Job type: Regular Employee Work style: Office Working Opening date: 9 Apr 2025 Job Summary N/A Key Responsibilities N/A Skills and Experience N/A Qualifications N/A About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers