Job ID: 30924 Location: New Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 3 Jun 2025 Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Skills and Experience Qualifications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job Summary Processes Manage And/or Resolve Alerts/cases Follow the Correspondent/Non-Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process. Risk Management Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Governance In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Lead the TM NCB SG team to achieve the outcomes set out in the Bank’s Conduct Principles Financial Crime Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders FCC Controls representatives in group and country. Key Responsibilities Compliance Policies and Standards CFCC Risk Type Advisory Confidential Investigations Data Gathering and Reporting Effective Communications Skills And Experience 1 to 3 years of relevant work experience in the following areas: AML and terrorist financing surveillance skills in relation the respective country jurisdictions, and client types. Analysis skills: able to analyze data trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate, private banking, correspondent banking) Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). Qualifications EDUCATION -- DIPLOMA, DEGREE CERTIFICATIONS-- ICA, ACAMS NOT NECESSARY LANGUAGES-- ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application & documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance – Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience MS Excel MS Outlook Qualifications Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary Acquire and manage liability customers with focus on customers with CMS and Foreign exchange transactions. RM would acquire and manage portfolio of liability customers with CMS and foreign exchange transactions with the objective of building a CA potfolio,providing superior service and deepen relationships to increase wallet share Key products: o Liability Current Accounts from New Age business, Start Up & E-commerce sectors o Deposit Accounts o CMS and o FX Products Key Responsibilities Strategy Formulating strategies for acquiring accounts of start up and new age business. Business Driving team with an objective of achieving adding average balance of 1.5 crs/RM every month Processes Keeping track of on the quality of acquisition, tracking quality of portfolio and standard compliance liked to transaction. People & Talent Ensuring employee conduct is being followed for all the team members. Retaining and nurturing talent. Risk Management Tracking of portfolio in terms of account transaction. Ensuring proper due diligence of both remitter and beneficiary. Governance Follow governance related guidelines and ensuring zero breach for all the team members. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CMS team, FEMA reporting, Trade & Treasury specialist. Other Responsibilities Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience Team Handling Experience Substantial work experience in Start-up Eco system and its functioning Qualifications Minimum 8-10 yeas of relevant banking experience in liability (preferably start up and E-Comm space) and transaction banking unit. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application & documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance – Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills And Experience MS Excel MS Outlook Qualifications Must be a graduate. MBA’s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We're seeking an experienced Senior Performance Testing Engineer to play a key role in our contact center modernization initiative. You'll be instrumental in migrating IVR/Routing applications from legacy Genesys on-prem systems to modern cloud solutions like Amazon Connect, with particular focus on our CommState Migration Project. As part of our QA team, you'll take ownership of comprehensive end-to-end call flow validation, ensuring seamless transition and optimal performance of our contact center solutions. The ideal candidate will bring deep expertise in performance testing coupled with contact center domain knowledge to drive this critical transformation. Responsibilities: Write, maintain, and execute performance, load tests using tools such as JMeter, and HP LoadRunner. Develop automated test scenarios, performance test strategy, and documentation for reporting test status and results. Collaborate with project teams to understand architecture and business requirements to devise the performance test strategy and test plan. Work closely with product owners and scrum masters to determine acceptance criteria for testing. Should be able to understand the product's technical details and assist the development team in troubleshooting issues. Work with other technical team resources to analyze root causes of performance issues and recommend corrective actions. Communicate with the other QA Lead, Dev Lead, and Technical Managers on the activities of the project work through e-mail, written, and verbal Provide training and mentorship on performance and load testing to other team members. Design and develop scalable, flexible, and cross-platform performance test frameworks. Be responsible for maintaining test case documentation and ongoing continuous improvement to build testing efficiency and effectiveness using innovative performance test practices and automation tools, and close collaboration with development and business. Qualifications 7+ years of software engineering experience with mandatory expertise in TruClient protocol/sockets. 5+ years of proven experience in software/computer engineering with strong performance testing background. 3+ years hands-on experience with JMeter and similar performance testing tools. 2+ years working with monitoring tools (Grafana, Splunk, Dynatrace or equivalent). Practical experience with PaaS/SaaS environments for performance testing. Amazon Connect knowledge (preferred). Strong skills in performance analysis, profiling, and system metrics evaluation. Nice to have: Digital experience with Chat, Chatbot, Email, SMS. Genesys cloud experience is nice to have, but not mandatory. Agile methodology experience. Excellent communication and presentation abilities. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less

About Our Company: Aerocraft Engineering India Pvt Ltd based in Ahmedabad, provides services to US based Architecture, Engineering and Construction group of companies: Russell and Dawson – An Architecture/Engineering/Construction firm (www.rdaep.com) United-BIM – BIM Modeling Services Firm (www.united-bim.com) AORBIS – Procurement as a Service Provider (www.aorbis.com) We are a nimble and growing organization where everyone’s role is very important for the company’s business success. All team members’ contributions have a direct correlation with the company’s performance in meeting its business and financial objectives. We are seeking a Senior SEO Executive to develop and execute SEO strategies aimed at enhancing our website's search rankings, driving traffic, and boosting conversions. You will collaborate with our content, marketing, and development teams to ensure our online content is optimized and aligned with our business objectives. Job Location: Ahmedabad (Siddhivinayak Towers, Makarba) Shift Timings: 2 PM to 11 PM (depending upon business needs) -Monday to Friday Work from office only Responsibilities: Keyword Research and Analysis: Keyword strategy: research, plan, and execute to drive organic traffic. Analyze competition and search volume to prioritize tactics. On-Page Optimization: Optimize meta tags, headers, URLs, and images. Content Creation and Optimization: Collaborate with content creators for SEO-friendly content. Technical SEO: Perform audits to fix performance issues. Implement structured data for enhanced search results. Link Building: Develop strategies for acquiring high-quality backlinks. Engage in outreach with influencers and reputable websites. Monitoring and Reporting: Use tools like Google Analytics and Search Console to track performance. Provide regular reports on traffic, rankings, and conversions. Competitive Analysis: Analyze competitor strategies to identify opportunities and threats. Local SEO: Optimize for local search queries and manage Google My Business listings. User Experience and Conversion Rate Optimization: Collaborate with developers and designers for a user-friendly website. Implement changes based on user behaviour data. Skills Required: BBA or MBA in Marketing Minimum 2 years of work experience is required Knowledge of SEO, SEM, social media advertising, and content marketing strategies Excellent writing skills, communication and articulation skills Creative thinking and ability to develop compelling content and campaigns Passionate and ability to work under pressure Analytical mindset and ability to interpret data Time management skills and ability to manage multiple projects simultaneously Benefits: Exposure to US Projects/Design/Standards Company provides Dinner/Snacks/Tea/Coffee Reimbursable Health Insurance 15 paid leave + 8-10 Public Holidays Show more Show less

About Indegene: We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready, and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. What are we looking for: Education: MBA from a Tier-1 or Tier-2 college, plus a Bachelor's or Master's degree in a technology-related field (e.g., Engineering, Computer Science, IT, etc.). Experience: 6+ years of relevant work experience, including at least 3 years leading digital transformation projects and building digital capabilities. Project & Team Management: Proven experience in managing teams, delivering projects, and engaging with clients in the digital space. Technical Proficiency: Strong knowledge of Microsoft Office products (Excel, PowerPoint, Word). Business & Process Management: Strong analytical skills to identify improvement opportunities and execute/manage projects effectively. Data-Driven Approach: Ability to analyze data, operate with partial information and ambiguity, and demonstrate a track record of high performance. Roles & Responsibilities: Program Leadership: The CDP Program Manager is a strategic leadership role responsible for managing the Salesforce Data Cloud practice, ensuring seamless alignment with business objectives and marketing strategies to drive impactful outcomes. CDP Strategy & Capability Development: Lead end-to-end capability development by identifying, prioritizing, and executing CDP projects to enhance customer engagement and business impact. Client Project Execution & Technical Alignment : Oversee end-to-end execution of CDP projects for clients, working closely with technical teams, including developers, to ensure seamless implementation and delivery. Team & Vendor Management: Manage relationships with CDP vendors, agencies, and internal teams to ensure smooth project execution. Innovation & Best Practices: Stay updated with industry trends, emerging CDP technologies, and best practices to drive continuous improvement. Stakeholder Management: Collaborate with marketing, analytics, IT, and business teams to drive CDP adoption and enhance cross-functional alignment. Equal Opportunity: Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Show more Show less

Job Summary Global Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products. Key Responsibilities The Client Integration Manager is responsible for ensuring the end-to-end delivery of the TB solution and migration activities. Collaborate with Corporate Client’s IT team to establish H2H/API connectivity between Client’s and Bank’s applications To discuss with Client’s IT team on the following area of integration: Connectivity Security File Format Provide support and manage user test in testing environment and obtain the sign-off. Promote the changes made in test environment to production and establish the connectivity with client applications/servers. Collaborate with the other technology teams within the bank’s applications, business analysts and key business stake holders for client implementation Provide the production support during the warranty period and hand over to production support team Strategy Supports the Global Implementation Strategy and actively participates in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementations team Business Participates in a continuous improvement model Understands how to identify cross-sell opportunities Operates in a productive and efficient manner Participates in Post Implementation Surveys Helps obtain testimonials from clients Manages implementation for key client deals Skills And Experience Application Programming Interfaces (API) Client Experience, Behaviours and Preferences Operational Risk Change / Project Management System and Technology Integration Communication & Presentation Skills Stakeholder Management Strategic Thinking Qualifications 3 to 7 years of Banking and finance industry experience or similar industry preferred Experience in Client Implementation with strong delivery focus Has project management disciplines Knowledge in API, system and technology integrations, and Transaction Banking products is a plus Problem-solver with excellent attention to detail Excellent written and verbal communication skills, including presentation skills PMP certification is a plus About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Key Responsibilities The Business Solution Lead will be a key member of Trade Business Engineering team and responsible for delivering the functional design and mapping business requirements to systems/technical design. The role holder will form a key part of a fast-paced, ambitious, delivery programme. Deliver Functional Design Participate in business process re-engineering Play proxy Product Owner role (as required) Work closely with product management to create and maintain a product backlog according to business value Support Product Owner in product backlog management and prioritization process Lead the product release planning and set expectation for delivery of new functionalities. Ensure that Agile development team always have an adequate amount of prior prepared tasks to work on Assess value, develop cases and prioritize stories, epics and themes with acceptance criteria to ensure focus on those with maximum value that are aligned with product strategy Support Product Owner in gathering and analysing requirements and breaking them down into Epics and User Stories. Design the system capabilities as per requirements and create appropriate design documents (FSDs). Ensure well defined Acceptance Criteria that will help in Test Driven/ Behaviour Driven Development Walk through user stories with the development team and provide functional clarifications Provide functional consultancy support to development team for Technical Design Prepare User guides, Business Cases, Training Material Providing functional support during User Acceptance/Integration Testing Functional analysis of SIT/UAT/Production defects and recommend solutions Walkthrough the User Manual/ Production User Verification scripts with users Adherence To Risk & Data Quality Management Requirements Continuous management of the Trade Application System risks Proactively identify issues and actions Monitor and remediate issues and actions from audits Awareness of the regulatory world and knowledge of AML, Fraud, Screening, Data Quality needs and ensuring these are catered for in the functional design Stakeholder Management Coordinate with resources and teams across different location Key Stakeholders Operations (Group, Regional, Country and Hubs) Business - Product/Sales/Segments (Group, Regional, Country) Technology – Delivery Teams and Technical Architecture) Hive Leads Chapter Leads Trade Technology Team Interface IT Teams Technology Services Teams Skills And Experience Mandatory Skills: Strong presentation and communication skills Ability to understand business requirements and convert them into solution designs Knowledge of web-based systems architecture, Micro service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Agile project methodologies Prior Experience Relevant experience of 10-15 years Banking/Fintech experience mandatory Trade Finance domain experience preferred Qualifications EDUCATION Bachelor’s Degree in Computer Science, Software Engineering or equivalent degree About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary The prospect candidate would be primary responsible for managing the custody services offering (including conventional custody) comprising of client service management, transaction processing & monitoring, reporting and operational risk reporting. Key Responsibilities To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. To have a good knowledge on Mutual fund order process. To ensure the trades are pre-matched in timely manner and status updated to client/Agent/Brokers within agreed timelines. Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers. Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist. To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk. High level team management. Ensure E2E BAU is completed by EOD. Any open/risk items to be mitigated accordingly. Support risk and audit related activities High level team management. Ensure E2E BAU is completed by EOD. Any open/risk items to be mitigated accordingly. Regular follow up with agents until trades gets settled in the market and relay the communication to client Work with Projects and technology team to automate the manual process. Stake holder management. Business Knowledge of Custody operations, Securities Settlements, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage. Processes Processing of Settlements transactions, Pre-matching of trades and Reporting of Trade Status, To ensuring that the trades are sent to market within stipulated cut off time and to ensure funding/reaptriation of funds are done. Checking of Funds and Holdings prior to settlements In case of Failed trades, the same have been updated with the correct reasons Ensure to book FX deal and confirm the rates to clients/Agents based on the SI from Clients/Agents. Contractual Settlements processing Ensure the open items in Suspense/Nostro/Stock reconcilations are properly remideated. BAU escalation handling Process improvement People & Talent Collaborative skills and should be able to work with staff across locations and grades. Risk Management To ensure all control/operating procedure and documentations are properly followed. To ensure compliance to all established procedures, regulations and the Group Guidelines. To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. Skills And Experience An experienced operations professional in the banking or financial sector with Securities Services and minimum 4-7 years of experience, across conventional asset services (Securities trade/clear/settlement payments, regulatory reporting, reconciliation, exception handling and business continuity management) Qualifications Bachelor’s degree in Banking/Finance/Information Technology or a similar subject or comparable professional training. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary Backend development is a role that is a hands-on developer role focusing on back-end development including component building, framework building and eventually contribute to project delivery. You will be working alongside and managing other Engineers and Developers working on different layers of the Applications. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential. Key Responsibilities Design, develop, and maintain Java-based backend applications for banking services and products. Optimize applications for maximum performance and scalability while ensuring security compliance. Conduct code reviews and provide constructive feedback to team members. Participate in the full software development lifecycle, from analysis and design to testing and deployment. Respond to service disruptions/incidents as part of our internal incident procedures. Ensure accurate and timely completion of all projects and requests. Adaptive, flexible and have a focus on innovation. Skills And Experience Programming languages(Java/J2EE/Rest API) Design Principles Operating systems (Linux) Architecture knowledge Unit Testing Database (DB2/PostGres/Oracle) Infrastructure & Application Servers(Webshpere/AWS/JBOSS) Enterprise Architecture(J2EE) Software Config Management Development toolkits Scripting (Shell,ANT,DB) Support system interface, System Documentation and Integration Qualifications Engineering Graduate 4+ years of Java Backend experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Responsibilities Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. Key Responsibilities RELATIONSHIP MANAGEMENT Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High Net Worth customers of the Bank SALES Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment Achieve the Targets set in terms of product mix Induction of all new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product team SALES MIS Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on WMS SERVICE NPS & Customer management Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each month RISK MANAGEMENT & COMPLIANCE Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Customer and Service Orientation Role Specific Technical Competencies Account Management Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Cross-Selling Customer Retention About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Job Summary The jobholder as Custody and Clearing Operations head is accountable for overall management and control of Securities Services Operations in India. Management of Securities services operations comprises of Custody Operations, Derivatives Clearing, SLB, Fund Services, DDP i.e. Foreign Portfolio Investor (FPI) registration services and Risk & Control. Additionally, the jobholder is accountable for overall management and control of Custody and Clearing Operations in South Asia (Bangladesh, Sri Lanka). Key Responsibilities The jobholder leads a dynamic, multi-product in Custody and Clearing Operations team responsible for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. They are accountable for end-to-end delivery of in Custody and Clearing Operations for a particular country/market ensuring that we are aligned F2B where certain activities are managed in our hubs, we mitigate any operational, regulatory or client risks and enable the Custody business. The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards in the country/market. The job holder leads a dynamic team responsible for delivering high quality services to some of the most demanding clients. He plays a pivotal role in defining and maintaining operational services for large financial institutions, Global Custodians including leading international banks, broker-dealers, fund managers and insurance companies, social security funds under Ministry of Labour (MoL). The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Sales, Client Management, Legal, Compliance, Risk and Product Management as well as a variety of internal support functions such as Risk, CFCC, Legal, ALM and Finance. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas. The role requires extensive interaction with senior securities market individuals and infrastructures such as stock exchanges, securities depositories, clearing houses, local brokers, peer custodians, other market intermediaries. Close liaison with market regulators is also a key part of the role, building strong relationships and using in-depth market knowledge to be viewed by them as a trusted adviser for market advocacy. The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other in Custody and Clearing Operations Asia country heads, central hubbed teams, country business head, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank’s and business’ strategic ambition. This role has supervisory responsibilities and the Bank’s supervisory principles must be followed. The jobholder monitors the performance of operations through key metrics such as – volumes, productivity, accuracy, service levels, losses/lapses, issues, risk registers and cost budgets. Collectively responsible and accountable for the setting and governance of infrastructure processes and frameworks for robust compliance and controls. There is a focus on people management and client engagement required. The jobholder is a member of the Custody and Clearing Operations Asia Management Team. Strategy Contributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM). Implements and manages service standards, as defined by Global Head Custody Operations, and defined within the TOM for the Securities Services business Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations and laws Ensures the operations team is optimised in terms of people, process, platform, product and place. This will include service, risk, efficiency, cost, control, capability and capacity planning Alignment of activities to support the in Custody and Clearing Operations utilities model for greater standardisation, process efficiency and cost reduction. Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions. Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified. Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite. Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB. Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets. Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows. Business Partner with the FSS business leads to ensure that the key services are being performed to the standard required. Alignment to FSS growth targets and creating an agenda which mirrors the aims of the Product & Solutions and Delivery team. Provides best-in-class operational client support service to address client’s operational queries and issues Attend Client visits where appropriate to ensure client proposition is understood, constructive feedback attained and resulting actions take to improve or provide positive feedback to staff. Manages budgets effectively and supports Business for New Clients / Product roll out Ensures compliance with all relevant local and global regulatory requirements and industry best practices Drives continuous improvement culture to maximise Processing efficiency with controlled Cost Income Ratio Monitors client service standards to ensure high-quality operational and client support services are provided. Acts as escalation point for country level operational issues – identifies remedial solutions and oversees timely, efficient implementation when required. Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation Proactively works with their country teams and regional peers to ensure development of pool of knowledgeable, mobile operations staff. Champions the identification and implementation of operational best practice across markets within region and with other regions. Represents the in Custody and Clearing Operations function at operational forums, groups and conferences where needed. Processes Accountable for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. Accountable for end-to-end delivery of in Custody and Clearing Operations for a particular country/market ensuring that we mitigate any operational, regulatory or client risks and enable the FSS businesses. Ensures an efficient and effective end to end product journey for local and international clients across both the onshore and central teams. Ensures Change Management processes are adhered to in country operations. Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines. Identifies operational risks and enhances control mechanisms, both for in-country processes and services hubbed offshore. Update regional management in a timely manner on notable operational developments and issues and drives the resolution of thematic client issues and process issues. Role models a strong, collaborative business relationship between the FMO onshore and the hubbed centres that make up the end-to-end journey. Supports “One Bank” through strong connectivity with support and sales functions and related businesses such as Cash, FM, ALM and Transaction Banking. People & Talent Develop, encourages and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives improvement in people engagement and ensures the team is resourced and trained adequately Leads through example and builds the appropriate culture and values & sets appropriate tone and expectations from the team Ensures that holders of all critical functions are suitably skilled and qualified for their roles, with effective supervision in place to mitigate any risks. Periodically reviews team structure and supports opportunities staff development both within the country and into other markets. Chooses right horses for courses especially across all critical functions with effective supervision in place to mitigate any risks Sets and aligns job descriptions and objectives for direct reports and disseminates constructive feedback and rewards in line with their performance Risk Management Identifies all potential risks within business and operations and assesses, monitors, controls and mitigates accordingly Proactively tables all risk & control weaknesses to which the Group is likely to be exposed and ensures their timely heads up for mitigation Ensures operational incidents (losses or near misses) and client complaints are logged & escalated to all stakeholders including Country and Group on timely basis Ensures impeccable audit reports Governance Embeds the Group’s values and code of conduct in the Operations team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employee’s forms part of the culture Ensures compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with not only local banking laws but also anti-money laundering regulations and guidelines Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [SS India and South Asia Custody Ops team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale Key stakeholders Internal Global Head, Custody Operations Global Head, FSS Operations Securities Services Country Business Head Country CTOO and his office Legal and Compliance Business teams for SS Country and Group Risk and Governance teams Country Product Head Legal and Compliance Finance, Treasury and ALM Country Technology Management Country GBS Head GBS counterparts External Regulators and other Government departments/officials Depository, Exchanges & Clearing Corporations Peer Custodians, Stock Brokers Industry partners, Banking Associations Concurrent and External Auditors Auditors for ISAE and other regulatory audits Other Responsibilities Embed Here for good and Group’s brand and values in SS Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Double hats across multiple functions within SS Operations (Custody & Fund Services) Skills And Experience Business Facilitation Manage Change Business Governance & Support Strategy & Business Model Service Delivery & Operations Manage Conduct Manage Risk Manage People Qualifications Market Knowledge: – Thorough understanding of the wider business, economic and market environment under the ambit of Securities Services across various Asset Class. Minimum15 years + of relevant experience Business Strategy and Model: – Knowledge of the banks business strategy and model appropriate to the role Risk Management: – Ability to identify, control and mitigate risks to which the organization is exposed Financial Analysis: – Ability to interpret the firm’s financial information, identify key issues based on this information and implement appropriate controls and measures Governance, Oversight and Controls: – Ability to assess the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas This role would require 15+ years of relevant experience in capital markets, derivatives & fund services, thorough knowledge of banking routines, risk management, deep understanding of products and operational processes. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Loan Operations responsible for managing several types of corporate loans like working capital loans, term loans etc. Key Accountabilities Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads) Regulatory reporting & adherence to guidelines issued by RBI & other authorities Manage process risks & Management awareness of incidents Ensure systems are geared as per business requirements Ensures High level of employee engagement UAT for product enhancement & development in Finacle system Job Duties & Responsibilities Ensure timely and accurate delivery of – Loan booking and disbursements / Loan accounting and servicing Liaising with Credit teams/Branches/Risk team/Recon team/RM’s etc for Smooth operations Own the Customer Transaction end to end Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit Understanding & highlighting the risks in the process, and work on process improvements Handling various internal & external audits independently and keeping the unit audit-ready at all points of time Ensure that the Team and Self KPI’s and KRI’s are managed and maintained as per the unit’s expected standards Ensuring the transactions are done as per the processes and policies of the bank on Trade Operations Capable of managing project level deliverables and targets Ensuring the GLAO and other reconciliations are performed in timely manner Required Experience Self-motivated with good interpersonal and communication skills 6-8 years of Work Experience in handling the Loan operations (retail and corporate) Should have handled Projects related to some kind of system implementation/migration Should have strong analytical & interpersonal skills Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect toloan/securitizationtransactions Excellent Client / Customer management skills, business orientation Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis, Should possess good MS excel capabilities and have a proven track record in working with such projects Education / Preferred Qualifications Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit Technical Competencies Excellent hold of MS Excel capabilities Good Computer Skills Overview of systems used in Loan Operations Core Competencies Process Management People Management Leadership Skills Strategizing and Problem solving skills Primary Location India-Maharashtra-Vikhroli Job Operations Schedule Regular Job Type Full-time Job Posting Jun 2, 2025, 4:53:16 PM Show more Show less

Job ID: 30357 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 28 May 2025 Job Summary Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders. Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE. Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. Understanding of Moody's reporting platforms is an advantage. SAS and/or Python knowledge is an added benefit. Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation. People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and bank’s technology objectives. Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements. Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting – Head and Reporting Leads Credit and Market Risk functions – Functional Heads and Leads Capital Technology and PSS – Head and Leads across PSS and Technology Capital Change Management - Head and Leads across Capital Change Country Regulatory Reporting – CFO, Financial Controller and Country Leads Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moody’s, Oracle, QRM Qualifications MBA (Fin) or Master’s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 14 years of Capital Regulatory Reporting. Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 30166 Location: Chennai, IN Area of interest: Audit, Accounting & Finance Job type: Regular Employee Work style: Office Working Opening date: 28 May 2025 Job Summary Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders. Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE. Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. Understanding of Moody's reporting platforms is an advantage. SAS and/or Python knowledge is an added benefit. Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements. Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation. People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and bank’s technology objectives. Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements. Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Key Responsibilities Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting – Head and Reporting Leads Credit and Market Risk functions – Functional Heads and Leads Capital Technology and PSS – Head and Leads across PSS and Technology Capital Change Management - Head and Leads across Capital Change Country Regulatory Reporting – CFO, Financial Controller and Country Leads Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moody’s, Oracle, QRM Qualifications MBA (Fin) or Master’s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 12 years of Capital Regulatory Reporting. Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 31005 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jun 2025 Job Summary Strategy 1) Will be working across SCM applications in technology space, SAP Workflow architecting. 2) Will be configuring Supply Chain related integrations/functionalities in Ariba,S4 HANA, AP , MM, VIM, CIG, Concur, Amex, GBT 3) Will be responsible for SAP workflow process build required for S4 HANA Accounts payables module Business Awareness and understanding the core business functionality of application quickly and adaptable to newer technologies Processes Adhere the SDLC & ADO process followed by GBS group. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Responsibility to review production capacity plans and incident trends Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Fill in for regulated roles] Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Supply chain technology related technical/functional delivery Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience SAP Workflow S4 Payables Concur ADO Cloud Governance Excel Qualifications EDUCATION ATLEAST BACHELORS TRAINING WILL BE PROVIDED INTERNALLY LANGUAGES ENGLISH About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 30033 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jun 2025 JOB SUMMARY We are seeking talented and motivated individuals for the role of Agile Test Engineer. Successful candidates will be experienced programmers who can develop user stories, develop test cases, break down, design, and develop solutions in an environment with constant collaborative discussions. They will be matured individuals who are comfortable working in an agile environment with critical peer reviews of design and code. They must be able to offer constructive critical reviews of other’s designs and code. They must be able to collaboratively work with product owners to develop use stories and test cases. They will be able to research, trial, and recommend new technologies of interest to the group. They will have experience with taking code through testing, deployment, and production and will not have merely handed off code to QA and Production Support RESPONSIBILITIES Key Roles and Responsibilities Requires a sound knowledge on Software Development Life Cycle and Software Testing Life Cycle Review product design documentation to ensure that requirements stated are correct, unambiguous and verifiable. Collect inputs and define test strategy and planning (types of testing, project scope, detail explanation of particular release, risk, assumption, issues, dependencies etc) Should possess strong knowledge in Java, Automated testing, API automation using rest assured/ API client, Gherkin/ Cucumber, Selenium, Appium, API testing, RDBMS and JMeter performance scripting, Ruby. Embedded in scrum team, test continually the solution in order to detect bugs as soon as possible. Correctly report bugs as per procedure defined. Advocate delivery excellence, minimising delivery risk. Work closely with cross-functional teams in agile development. Conduct continuous development and/or integration & testing. Contributing towards product evolvement and knowledge management Contributing to process improvement and ensure process compliance Support continuous improvement process by putting in place proactively actions to reduce impact and risk on assigned project. Ability to build effective working relationships. Strategy Awareness and understanding of the business strategy and model appropriate to the role Business Awareness and understanding of Retail business, the wider business, economic and market environment in which the Group operates Processes Awareness and understanding of Agile s/w development process, change and release management process People & Talent Strong development and testing life cycle knowledge. Strong sense of responsibility in managing the workload and deliverables Skill to coordinate with clients and with respect to all testing teams. Good project management and communication skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Banking Domain Knowledge is preferable Experience in the software development using Agile methodologies Experience in software testing life cycle using Agile methodologies Knowledge & Experience in practising Agile & Lean framework Knowledge & Experience in the API & SQL Knowledge in Java programming language Knowledge in Selenium Automation / Cucumber / TestNg Experience in preparing Test Plan and Automation Test Strategy for the applications. Test Automation script development experience for Web, Client's, Mobile, Mainframe etc Knowledge in Performance Testing is an added advantage. Advocate delivery excellence, minimising delivery risk. Collaborate with cross-functional teams in agile development. Conduct continuous development and/or integration & testing. More than 7+ years’ experience in software testing domain Role Specific Technical Competencies Automation Testing (Selenium / Cucumber / TestNg ) API Automation Testing (RestAssured/ APIClient ) API Testing Database Technologies (SQL, NoSQL) Integration Technologies Agile Methodologies, Lean Framework Web & Mobile app skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 28567 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 8 May 2025 Key Responsibilities The Business Solution Lead will be a key member of Trade Business Engineering team and responsible for delivering the functional design and mapping business requirements to systems/technical design. The role holder will form a key part of a fast-paced, ambitious, delivery programme. Deliver Functional Design Participate in business process re-engineering Play proxy Product Owner role (as required) Work closely with product management to create and maintain a product backlog according to business value Support Product Owner in product backlog management and prioritization process Lead the product release planning and set expectation for delivery of new functionalities. Ensure that Agile development team always have an adequate amount of prior prepared tasks to work on Assess value, develop cases and prioritize stories, epics and themes with acceptance criteria to ensure focus on those with maximum value that are aligned with product strategy Support Product Owner in gathering and analysing requirements and breaking them down into Epics and User Stories. Design the system capabilities as per requirements and create appropriate design documents (FSDs). Ensure well defined Acceptance Criteria that will help in Test Driven/ Behaviour Driven Development Walk through user stories with the development team and provide functional clarifications Provide functional consultancy support to development team for Technical Design Prepare User guides, Business Cases, Training Material Providing functional support during User Acceptance/Integration Testing Functional analysis of SIT/UAT/Production defects and recommend solutions Walkthrough the User Manual/ Production User Verification scripts with users Adherence to Risk & Data Quality Management Requirements Continuous management of the Trade Application System risks Proactively identify issues and actions Monitor and remediate issues and actions from audits Awareness of the regulatory world and knowledge of AML, Fraud, Screening, Data Quality needs and ensuring these are catered for in the functional design Stakeholder Management Coordinate with resources and teams across different location Key Stakeholders Operations (Group, Regional, Country and Hubs) Business - Product/Sales/Segments (Group, Regional, Country) Technology – Delivery Teams and Technical Architecture) Hive Leads Chapter Leads Trade Technology Team Interface IT Teams Technology Services Teams Skills and Experience Mandatory Skills: Strong presentation and communication skills Ability to understand business requirements and convert them into solution designs Knowledge of web-based systems architecture, Micro service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Agile project methodologies Prior Experience: Relevant experience of 10-15 years Banking/Fintech experience mandatory Trade Finance domain experience preferred Qualifications EDUCATION Bachelor’s Degree in Computer Science, Software Engineering or equivalent degree About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Job ID: 29150 Location: Chennai, IN Area of interest: Governance, Risk Management & Compliance Job type: Regular Employee Work style: Office Working Opening date: 1 Jun 2025 Key Responsibilities Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers