Nimble AMS Administrator/Specialist engineersmind

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be joining our team as a skilled and motivated Nimble AMS Administrator/Specialist. Your main responsibilities will include configuring, optimizing, and maintaining the Nimble AMS system to ensure seamless integration with other business processes. Additionally, you will be providing ongoing support to users and collaborating with cross-functional teams to achieve organizational goals and deliver high-quality service to our members. In terms of system administration, you will be overseeing the daily operations of Nimble AMS, handling configuration, troubleshooting, and optimization tasks. You will also be responsible for managing system updates, patches, and upgrades in alignment with organizational needs. User support and training will be a crucial part of your role. You will provide assistance to users for technical issues and system usage questions. Furthermore, you will develop and conduct training sessions for internal staff to help them effectively utilize Nimble AMS. Customization and integration tasks will involve configuring workflows, reports, and dashboards to align with business processes. You will collaborate with other teams to integrate Nimble AMS with various systems such as CRM, email marketing, and accounting systems. Data management and reporting will be another key aspect of your role. You will be responsible for maintaining data integrity and ensuring accurate reporting for membership, events, and financials. Generating and analyzing reports for senior leadership to support decision-making will also be part of your responsibilities. Continuous assessment of system performance and recommending improvements to enhance efficiency will fall under process improvement tasks. Staying updated with Nimble AMS updates and best practices to ensure maximum functionality will also be essential. To qualify for this role, you should have a Bachelor's degree in information technology, Business Administration, or a related field. Additionally, you should have at least 2 years of experience working with Nimble AMS or similar association management software. A strong understanding of CRM, membership management, event management, and reporting in an association context is required. Experience with Salesforce (as Nimble AMS is built on the Salesforce platform) is preferred. Excellent problem-solving, troubleshooting, and communication skills are also necessary, along with the ability to collaborate effectively with cross-functional teams. Preferred skills for this role include Salesforce certifications (Admin, Platform App Builder, etc.), experience with integrations and APIs in a cloud environment, and familiarity with data privacy regulations such as GDPR.,

Posted 2 days ago

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