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7 - 10 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : SAP for Utilities Cust Financial Mgt FICA Good to have skills : SAP for Utilities Billing Minimum 7.5 year(s) of experience is required Educational Qualification : BE BTech Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Your typical day will involve collaborating with the client project teams, offering your expertise in SAP for Utilities Cust Financial Mgt FICA, and contributing to the design and delivery of solutions. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Contribute to the successful solution design and delivery Offer expertise in SAP for Utilities Cust Financial Mgt FICA Provide functional and technical guidance to client project teams Professional & Technical Skills: Must To Have Skills:Proficiency in SAP for Utilities Cust Financial Mgt FICA Good To Have Skills:Experience with SAP for Utilities Billing Strong understanding of the utilities industry and its financial management processes Experience in solution design and delivery for utilities customer financial management Knowledge of industry-specific tools and methods for utilities solution design Ability to provide functional and technical guidance in SAP for Utilities Cust Financial Mgt FICA Additional Information: The candidate should have a minimum of 7.5 years of experience in SAP for Utilities Cust Financial Mgt FICA This position is based at our Pune office A BE BTech degree is required Qualifications BE BTech
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Business Function Implement Practitioner Project Role Description : Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization. Must have skills : Oracle Procurement Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Business Function Implement Practitioner, you will support the implementation of activities for a specific business function to improve performance for a function end to end. This includes analyzing and designing/re-designing business processes and/or defining parts of an organization. You will have the opportunity to contribute to the success of the organization by leveraging your expertise in Oracle Procurement and your strong problem-solving skills. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Contribute to the implementation of activities for a specific business function- Analyze and design/re-design business processes- Define parts of an organization Professional & Technical Skills:- Must To Have Skills:Proficiency in Oracle Procurement- Strong understanding of business processes and their impact on performance- Experience in analyzing and designing/re-designing business processes- Ability to define parts of an organization- Knowledge of Oracle Procurement modules and their functionalities Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Procurement- This position is based at our Bengaluru office- A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : AIX System Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and identify root causes. Collaborate with cross-functional teams to resolve complex technical issues. Document and maintain accurate records of client interactions and issue resolutions. Stay updated with the latest product knowledge and industry trends. Proactively identify opportunities for process improvements and efficiency enhancements. Professional & Technical Skills: Must To Have Skills:Proficiency in AIX System Administration. Strong understanding of system administration principles and best practices. Experience in troubleshooting and resolving technical issues in AIX environments. Knowledge of virtualization technologies such as Power VM. Familiarity with storage management and backup solutions. Good To Have Skills:Experience with Linux system administration. Experience with scripting languages such as Shell or Python. Knowledge of networking concepts and protocols. Additional Information: The candidate should have a minimum of 4-6 years of experience in AIX System Administration. A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 months ago
2 - 6 years
5 - 10 Lacs
Bengaluru
Work from Office
About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.comThe Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud:Ability to work in high-paced and complex projects Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Framework:Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer, GAX etc. Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas:In depth understanding of Genesys Engage/Pure Cloud. Easily work in high-paced and complex projects:Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill:Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...) Maximize application design and development experience:Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Qualifications Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Engage/Pure Cloud administration & application development using Designer tools. Whats in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : AIX System Administration Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the configuration and maintenance of production and development systems. Troubleshoot hardware and software issues at the L1 and L2 levels. Collaborate with team members to identify and resolve technical problems. Implement technology solutions at the operating system-level. Provide support for particular software solutions/vendors/brands. Professional & Technical Skills: Must To Have Skills:Proficiency in AIX System Administration. Strong understanding of server and network areas. Experience with hardware and software troubleshooting. Knowledge of operating system-level technology implementation. Familiarity with software solutions/vendors/brands. Good To Have Skills:Experience with Linux System Administration. Additional Information: The candidate should have a minimum of 3 years of experience in AIX System Administration. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
responsibilities The AIX Admin is an intermediate-level position responsible for providing day-to-day administration, maintenance, and support for the organization's AIX-based systems and infrastructure. This role works closely with senior administrators and cross-functional teams to ensure the stability, performance, and security of the AIX environment.. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role. AIX Admin plays a vital role in ensuring the smooth operation and maintenance of the organization's AIX-based systems and infrastructure. This position requires a strong background in AIX administration, technical expertise, and the ability to collaborate effectively with cross-functional teams. Perform routine administration tasks for AIX servers, including monitoring, patching, backups, and user management Troubleshoot and resolve AIX-related issues, escalating complex problems to senior administrators Assist in the installation, configuration, and maintenance of AIX operating systems, applications, and middleware Collaborate with cross-functional teams (storage, network, virtualization) to support AIX infrastructure requirements Participate in the implementation and testing of AIX system upgrades, migrations, and new deployments Maintain accurate documentation, runbooks, and knowledge base articles for AIX systems and processes Ready to work on 24/7 shifts to support client requirement Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 3-5 years of experience in AIX administration and support roles Solid understanding of AIX operating system, Power HA, Virtualization, logical volume management, file systems, and administration tools Proficiency in AIX command line interface and scripting languages Knowledge of storage technologies, backup/recovery solutions, and virtualization technologies (LPAR, VIOS) Strong troubleshooting, problem-solving, and analytical skills Excellent communication abilities and teamwork Preferred technical and professional experience You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications
Posted 3 months ago
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