Role Description: Nikkou Logistics Pvt Ltd is seeking a dynamic and results-driven Key Account Manager to join our last-mile logistics team in Bengaluru. This is a full-time, on-site role focused on managing key client relationships, driving operational efficiency across multiple locations, and ensuring exceptional service delivery. The ideal candidate will be responsible for overseeing regional operations, managing client accounts, and collaborating cross-functionally to achieve strategic business goals. You will serve as the primary point of contact for key clients, ensure service level excellence, and lead efforts to optimize operational performance. Key Responsibilities: Client Management & Service Delivery: Maintain strong, ongoing relationships with key clients, acting as their main point of contact. Proactively manage client needs, resolve issues, and ensure high levels of satisfaction and retention. Provide timely quotations and negotiate contracts based on cost, feasibility, and operational capacity. Operations Oversight: Oversee day-to-day operations across multiple last-mile delivery locations within the assigned region. Implement and monitor operational policies, standard operating procedures (SOPs), and compliance measures. Ensure optimal workforce planning, including hiring, training, and performance management of site managers and field staff. Performance Monitoring & Strategy: Analyze performance data, generate actionable insights, and recommend improvements to enhance productivity and reduce costs. Drive achievement of KPIs, including on-time delivery, order accuracy, customer satisfaction, and cost control. Collaborate with marketing, sales, and technology teams to align operations with broader company objectives. Freight Sourcing & Quotations: Understand and clarify client transportation requirements. Identify optimal freight solutions based on cost-efficiency and delivery timelines. Negotiate with vendors and suppliers for competitive rates and terms. Reporting & Compliance: Prepare and present performance, revenue, and budget reports regularly to senior management. Ensure compliance with internal policies and all regulatory standards across all managed locations. Qualifications & Requirements: Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. Minimum of 7 years of experience in operations or key account management within the logistics or supply chain industry, preferably across multiple sites. Proven ability to manage cross-functional teams and drive business outcomes. Strong interpersonal, negotiation, and communication skills. Analytical mindset with the ability to interpret data and make quick, informed decisions. Proficient in Microsoft Excel, TMS/ERP systems, and reporting tools. Comfortable working in a high-pressure, fast-paced environment.
We are looking for an experienced Vehicle Sourcing Executive based in Chennai , who can support us in sourcing and placing a wide range of commercial vehicles, including: Tata Ace Ashok Leyland Dost / Bada Dost Tata 407 14ft / 17ft / 20ft / 32ft Trucks 📍 Key Focus Areas: Redhills Poonamallee Other zonal and local movement areas in and around Chennai 🎯 Requirements: Strong network of vehicle owners and transport vendors Experience in sourcing and deploying vehicles for local and zonal movements Ability to handle demand across multiple vehicle types Good communication and coordination skills If you or someone you know fits this profile, please DM me or share your contact details in the comments.
Company Description Nikkou Logistics specializes in providing customized logistics solutions across food and e-commerce sectors, including distribution and last mile connectivity. Established in 2015, Nikkou aggregates commercial vehicles for urban logistics and has onboarded over 700 truckers across various cities. Serving clients like Amazon, Flipkart, ITC, and Big Basket, Nikkou offers value-added services such as GPS-enabled vehicles, status updates, 24x7 service, and transparent pricing. Recognized for its role in integrating underserved urban truckers into the mainstream economy, Nikkou leverages technology to enhance efficiency and consumer reach. Role Description We are seeking a full-time 3 wheeler Electric Vehicle Fleet management associate for our Bengaluru location. The Fleet management associate will oversee day-to-day fleet operations including fleet maintenance and maintaining communication with team members. The role includes tracking vehicle usage and optimizing fleet efficiency. Qualifications Strong Supervisory Skills and effective team management abilities Proficiency in EV 3 wheeler Fleet Operations and Fleet Management is a must Excellent Communication skills Knowledge of vehicle Maintenance practices Ability to work on-site in Bengaluru
Company Description Nikkou Logistics, a division of Nikkou Corporation Ltd., serves the Food and E-commerce industries with comprehensive logistics solutions, including distribution, secondary distribution, and last-mile connectivity. Founded in 2020, Nikkou Logistics aggregates commercial vehicles for urban logistics and has onboarded over 700 truckers. The company works across sectors such as FMCG, e-commerce, and 3PL, serving clients like Amazon, Flipkart, ITC, and Myntra. Known for its innovative approach, Nikkou Logistics offers value-added services like screened drivers, GPS-enabled vehicles, point-to-point billing, and 24x7 service, enhancing efficiency and transparency in urban logistics. Role Description This is a full-time, on-site role for a Delivery Associate based in Nagpur. The Delivery Associate will be responsible for ensuring timely and accurate delivery of products to customers, maintaining communication with the warehouse and customers, and resolving any delivery issues. Daily tasks include loading and unloading goods, verifying delivery addresses, handling delivery documentation, and adhering to company protocols and safety standards. Qualifications Strong organizational and time management skills Effective communication and customer service skills Ability to operate a delivery vehicle safely and efficiently Familiarity with GPS and other navigation tools Problem-solving skills and the ability to handle unforeseen challenges Prior experience in logistics or delivery services is a plus High school diploma or equivalent
As a Key Account Manager at Nikkou Logistics Pvt Ltd, your role will involve overseeing regional operations, managing client accounts, and collaborating cross-functionally to achieve strategic business goals. You will be the primary point of contact for key clients, ensuring service level excellence and optimizing operational performance. Key Responsibilities: - Maintain strong relationships with key clients, acting as their main contact point. - Proactively manage client needs, resolve issues, and ensure high satisfaction levels and retention. - Provide timely quotations and negotiate contracts based on cost, feasibility, and operational capacity. - Oversee day-to-day operations across multiple last-mile delivery locations within the assigned region. - Implement and monitor operational policies, SOPs, and compliance measures. - Ensure optimal workforce planning, including hiring, training, and performance management of site managers and field staff. - Analyze performance data, generate actionable insights, and recommend improvements to enhance productivity and reduce costs. - Drive achievement of KPIs such as on-time delivery, order accuracy, customer satisfaction, and cost control. - Collaborate with marketing, sales, and technology teams to align operations with broader company objectives. - Understand and clarify client transportation requirements. - Identify optimal freight solutions based on cost-efficiency and delivery timelines. - Negotiate with vendors and suppliers for competitive rates and terms. - Prepare and present performance, revenue, and budget reports regularly to senior management. - Ensure compliance with internal policies and all regulatory standards across all managed locations. Qualifications & Requirements: - Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. - Minimum of 7 years of experience in operations or key account management within the logistics or supply chain industry. - Proven ability to manage cross-functional teams and drive business outcomes. - Strong interpersonal, negotiation, and communication skills. - Analytical mindset with the ability to interpret data and make quick, informed decisions. - Proficient in Microsoft Excel, TMS/ERP systems, and reporting tools. - Comfortable working in a high-pressure, fast-paced environment.,
Company Description Nikkou Corporation caters to Food, and E-commerce offering distribution, secondary distribution, and last-mile connectivity services. They provide scalable manpower solutions for blue-collar workforce in southern India. The company works with industry sectors like FMCG, e-commerce, and 3PL companies, serving clients such as Amazon, Flipkart, ITC, and more. Nikkou Logistics is a pioneer in urban logistics, leveraging technology to empower the urban trucker community and improve economic inclusion. Role Description This is a full-time on-site role as a Station Operation Manager located in Chennai at Nikkou Corporation Ltd. The Station Operation Manager will oversee daily operations, coordinate with various teams, manage station logistics, and ensure efficient workflow at the station. Job Summary: The Last Mile Delivery Station Manager is responsible for overseeing the operations at a delivery station, ensuring efficient and timely delivery of packages to customers. This role involves managing a team of delivery associates, coordinating with logistics partners, optimizing processes, and maintaining high levels of customer satisfaction. Key Responsibilities: 1. Operations Management: - Oversee daily operations at the delivery station, ensuring that all processes run smoothly. - Coordinate and monitor the timely dispatch of packages to delivery associates. - Ensure that all safety protocols and standard operating procedures (SOPs) are followed. 2. Team Leadership: - Manage, mentor, and motivate a team of delivery associates and station staff. - Conduct performance reviews and provide feedback to team members. - Address and resolve any issues or conflicts within the team. 3. Process Optimization: - Analyze delivery metrics and key performance indicators (KPIs) to identify areas for improvement. - Implement strategies to optimize delivery routes, reduce costs, and increase efficiency. - Continuously improve station operations by identifying bottlenecks and implementing solutions. 4. Customer Satisfaction: - Ensure that customer expectations are met by maintaining high delivery standards. - Handle escalations and customer complaints related to last-mile delivery. - Work closely with customer service teams to resolve delivery-related issues. 5. Inventory and Resource Management: - Monitor inventory levels and manage the station’s resources, including vehicles and equipment. - Ensure that all resources are utilized effectively and maintained in good working condition. - Coordinate with procurement teams for the replenishment of supplies and equipment. 6. Reporting and Documentation: - Prepare and submit regular reports on station performance, including delivery metrics and operational efficiency. - Maintain accurate records of all operations, including delivery logs, staff attendance, and vehicle usage. 7. Compliance and Safety: - Ensure compliance with all company policies, local regulations, and safety standards. - Conduct regular safety audits and ensure that all staff are trained in safety protocols. Qualifications: - Education: Bachelor’s degree in logistics, supply chain management, business administration, or a related field. - Experience: 3-5 years of experience in logistics, supply chain management, or a related role, with at least 1-2 years in a managerial position. - Skills: - Strong leadership and team management abilities. - Excellent organizational and problem-solving skills. - Proficiency in logistics software and data analysis tools. - Ability to work under pressure and meet tight deadlines. - Strong communication and interpersonal skills. Work Environment: - The role is typically based at a delivery station and may involve working in a fast-paced, dynamic environment. - The position require working on weekends, holidays, or during peak delivery times. Industry Transportation, Logistics, Supply Chain and Storage Employment Type Full-time
Company Description Nikkou Corporation caters to Food, and E-commerce offering distribution, secondary distribution, and last-mile connectivity services. They provide scalable manpower solutions for blue-collar workforce in southern India. The company works with industry sectors like FMCG, e-commerce, and 3PL companies, serving clients such as Amazon, Flipkart, ITC, and more. Nikkou Logistics is a pioneer in urban logistics, leveraging technology to empower the urban trucker community and improve economic inclusion. Role Description This is a full-time on-site role as a Station Operation Manager located in Chennai at Nikkou Corporation Ltd. The Station Operation Manager will oversee daily operations, coordinate with various teams, manage station logistics, and ensure efficient workflow at the station. Job Summary: The Last Mile Delivery Station Manager is responsible for overseeing the operations at a delivery station, ensuring efficient and timely delivery of packages to customers. This role involves managing a team of delivery associates, coordinating with logistics partners, optimizing processes, and maintaining high levels of customer satisfaction. Key Responsibilities: 1. Operations Management: - Oversee daily operations at the delivery station, ensuring that all processes run smoothly. - Coordinate and monitor the timely dispatch of packages to delivery associates. - Ensure that all safety protocols and standard operating procedures (SOPs) are followed. 2. Team Leadership: - Manage, mentor, and motivate a team of delivery associates and station staff. - Conduct performance reviews and provide feedback to team members. - Address and resolve any issues or conflicts within the team. 3. Process Optimization: - Analyze delivery metrics and key performance indicators (KPIs) to identify areas for improvement. - Implement strategies to optimize delivery routes, reduce costs, and increase efficiency. - Continuously improve station operations by identifying bottlenecks and implementing solutions. 4. Customer Satisfaction: - Ensure that customer expectations are met by maintaining high delivery standards. - Handle escalations and customer complaints related to last-mile delivery. - Work closely with customer service teams to resolve delivery-related issues. 5. Inventory and Resource Management: - Monitor inventory levels and manage the station's resources, including vehicles and equipment. - Ensure that all resources are utilized effectively and maintained in good working condition. - Coordinate with procurement teams for the replenishment of supplies and equipment. 6. Reporting and Documentation: - Prepare and submit regular reports on station performance, including delivery metrics and operational efficiency. - Maintain accurate records of all operations, including delivery logs, staff attendance, and vehicle usage. 7. Compliance and Safety: - Ensure compliance with all company policies, local regulations, and safety standards. - Conduct regular safety audits and ensure that all staff are trained in safety protocols. Qualifications: - Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field. - Experience: 3-5 years of experience in logistics, supply chain management, or a related role, with at least 1-2 years in a managerial position. - Skills: - Strong leadership and team management abilities. - Excellent organizational and problem-solving skills. - Proficiency in logistics software and data analysis tools. - Ability to work under pressure and meet tight deadlines. - Strong communication and interpersonal skills. Work Environment: - The role is typically based at a delivery station and may involve working in a fast-paced, dynamic environment. - The position require working on weekends, holidays, or during peak delivery times. Industry Transportation, Logistics, Supply Chain and Storage Employment Type Full-time