Jobs
Interviews

462 Night Shift Jobs - Page 5

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 1.0 years

2 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role & Responsibilities: Handle US healthcare process AR (Account Receivable) calling Follow up with insurance companies and clients for claim status Understand denial codes and take necessary actions Maintain call logs and documentation as per HIPAA guidelines Work in night shifts aligned with US time zone Ensure timely resolution and escalation of unresolved claims Preferred Candidate Profile: Minimum qualification: 12th pass (Any stream) Freshers & career restarters welcome Backlogs and career gaps accepted Strong verbal communication in English (required) Basic computer knowledge Willing to work in night shift (US healthcare process) Should be available for a 10-day job guarantee training (25,000 refundable if not placed) Job Type: Full-time, Permanent Salary: 18,000–20,000 per month (after placement) Training Partner: Recruitr People Tech Client: Leading MNC (US Healthcare Process) Location: Hyderabad (Madhapur, Ameerpet, Kukatpally) Contact HR – Renu Call/WhatsApp: +91 70754 94020 AR Caller US Healthcare Process Medical Billing RCM Process BPO Jobs KPO Jobs Call Center Jobs 12th Pass Jobs Freshers BPO Jobs Back Office Executive Customer Support Executive Voice Process Non Voice Process Work from Office Hyderabad Night Shift BPO Jobs US Shift Jobs MNC Hiring BPO Training with Placement Train and Deploy Program Career Gap Jobs Hyderabad Jobs for Freshers Placement Guarantee Jobs Job Guarantee Courses Recruitr People Tech

Posted 3 weeks ago

Apply

0.0 - 2.0 years

1 - 3 Lacs

Thane, Navi Mumbai

Work from Office

Handle calls/chats/emails to resolve customer queries Provide accurate service info Ensure timely and professional support Maintain records and follow processes Handle inbound customer interactions via phone Qualification: 12th Pass / Any Graduate Required Candidate profile Rotational Shift (Night) One Way Cab facility Contact No. 9303800850

Posted 3 weeks ago

Apply

3.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Services Skill. Please walk-in for interview on 9th July 2025 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216794 Interview details: Interview Date: 9th July 2025 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yr Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Posted 3 weeks ago

Apply

1.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Working on accounting, book keeping and reporting activities for US clients. Clients would include companies from different industries such as service industry, manufacturing industry, hospitality industry etc. Required Candidate profile Reviewer: 1st class CA Graduate / M. Com. Minimum 1-3 years of working experience as accounts officer. Perks and benefits Best in the Industry

Posted 3 weeks ago

Apply

0.0 - 2.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Dear Candidates, Hiring Alert for Both Fresher and Experienced!!! Walk-In-Drive for International Voice Process at Salem. Location : Salem (At Venpa Staffing Services Premises) Drive dates : 19 July 2025 and 20 July 2025. (Saturday & Sunday) Time : 8.30 AM to 8 PM Role : International Voice Process Eligibility : Arts & Science Graduates (Any Stream) Work Location : Bengaluru Shift : US shift (EST/CST/MST/PST), 9 hours working, Rotational week-off. Responsibilities: • Handle inbound/outbound calls and resolve candidates queries and complete job applications. Respond to candidates queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Ensure Customer Satisfaction Requirements: Excellent communication skills (verbal and written).-MUST Proven work experience in an international contact center environment (preferably USA) in making/receiving calls. Experience working and delivering under a strict timeline. Should have a neutral accent An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Role & responsibilities

Posted 3 weeks ago

Apply

0.0 - 2.0 years

2 - 2 Lacs

Hyderabad

Remote

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later Hybrid mode 2 days work from office. 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later Hybrid mode 2 days work from office. Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937

Posted 3 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

Work from Office

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582

Posted 3 weeks ago

Apply

0.0 years

1 - 2 Lacs

Chennai

Work from Office

Job description: We are hiring Freshers! HR Recruiter (Reference): Sam Jeshurin Position: Customer Support Associate (CSA) Industry: ITES/BPO Category: International Non-Voice Division: Healthcare International Business We are looking for enthusiastic candidates with excellent communication to join our team as Customer Support Associates in the International Non-Voice Process for Healthcare. Job Location: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103. Landmark: Near Vivira Mall. Shift Details: Night shift / Flexible to work in any shift and timing Cab Boundary Limit: We provide cab Up to 30 km (One way drop cab | Doorstep only) Key Skills: Strong Communication Skills Good Listening Skills Good Typing Skills Minimum Eligibility: 1. Any Arts and Science UG Graduates from 2020 to 2024 can apply (No arrears) 2. Post Graduate, B.E/B.Tech/M.B.A candidates are not eligible 3. Other field experience is not eligible (only Fresher) Walk-In Details: Walk-In Days: Monday To Friday Walk-In Time: 10:30 AM - 2:00 PM Documents to carry: 1. Updated resume 2. Aadhar card 3. Pan card 4. Educational Certificates (1st to 6th marksheet, Provisional marksheet) Note: Mention Sam(HR) in top of your resume when attending the walk-in interview. Ensure that you check your eligibility criteria before appearing for the interview, as this helps in a smooth screening process. Contact: Sam Jeshurin (sam.jeshurin@firstsource.com or What's app: 8825506927) Join us to be part of a dynamic team with career growth opportunities. We look forward to seeing you at the interview! You can refer your friends as well! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or sam.jeshurin@firstsource.com

Posted 3 weeks ago

Apply

0.0 years

1 - 2 Lacs

Chennai

Work from Office

Greetings from Firstsource!! Job location: OMR Navallur, Chennai Position: CSA Industry: ITES/BPO Category: International Non-voice Process Work Mode : Work From Office Shift: Flexible to work in night shift Cab Boundary Limit - One Way Upto 30kms. Contact Person: HR Recruiter - Madhubala Key Skills: Good Communication Skills. Listening & Comprehension. Good typing Skills is must. Minimum Eligibility: *Only Arts & Science and Diploma can apply. No Arrears. * PG Graduates & BE/B.Tech Graduates are not eligible. Mega Walk-in Drive Location: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navalur, near to AGS Bus Stop, Chennai, Tamil Nadu 603103. Direct Walk-in Walk - in Time: 10:30 AM - 1PM Walk - in Date: Monday to Friday Note: Bring your Pan card Or Aadhar card (original and Xerox) Mention reference name in Madhu top of your resume. Kindly refer your friends as well. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or madhubala.suresh@firstsource.com email addresses.

Posted 3 weeks ago

Apply

1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Hiring for/ Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Graduate Freshers Are Also Eligible For this Undergraduate with minimum 12 months of experience Requirements - Candidates should have Excellent communication skills 12 Months of experience in International Voice 5 Days Working 2 Rotational offs Both sides cab Salary upto 9 LPA Note : Back end, Blended, & operations experience will not be counted WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR Mannu 9999638333

Posted 3 weeks ago

Apply

0.0 - 5.0 years

2 - 3 Lacs

Chennai

Work from Office

Role & responsibilities Answer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction. Ensure adherence to product scripting in all customer communications. To attend and respond to customer chat or emails and written request when required. Fault resolution and raising tickets to the respective departments. Manage and maintain product related data bases in line with process KPIs. Ensure quality of data capture from customers. Support all other departments with any other specific business tasks. Flexibility to shift pattern is must. Minimum 1 year of experience in International Voice process. Minimum 2 years experience in Domestic Voice process. Work Location: Lycatel BPO Pvt Limited Commerzone, Tower A, 4th Floor, Mount Poonamalle Road, Porur, Chennai - 600116 . Only Immediate Joiners are preferred. Interested candidates can share their CV to hrteam@lycatelindia.in Contact HR : Sudha / Taj - Phone Number 044 69252627 . Preferred candidate profile Customer Service / Senior Customer Service Any Graduate Excellent English Communication Skills Willing to work in various Shifts.

Posted 3 weeks ago

Apply

0.0 - 5.0 years

3 - 7 Lacs

Bangalore/Bengaluru

Work from Office

Hurry up, Grab this opportunity! Cal HR Saif @ 99163 82126 14k Joining bonus Exp Salary upto 44k TH+ Inc Fresher Salary 25k TH+ Inc Shift Alwnce 1780 Freshers/Exp 12th mandate -Grad/UG 5 Day Work/ 2 day of Rotational shift/off Loc : Marathali

Posted 3 weeks ago

Apply

5.0 - 10.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Job description:- We are seeking an experienced and dynamic individual to fill the position with Call Center and Customer Care Manager. The successful candidate will be responsible for overseeing the day-to-day operations of our call center and ensuring excellent customer service delivery. The manager will lead a team of customer service representatives, implement strategies to improve efficiency, and maintain high standards of customer satisfaction. Team Leadership: Lead, mentor, and motivate a team of customer service representatives. Conduct regular performance evaluations and provide constructive feedback. Develop and implement training programs to enhance the skills of the team. Operational Management: Oversee daily operations of the call center, ensuring seamless and efficient workflow. Develop and implement strategies to improve overall call center performance. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement. Customer Service Excellence: Ensure a high standard of customer service is maintained at all times. Address customer concerns and escalations, ensuring timely and effective resolution. Implement best practices to enhance customer satisfaction and loyalty. Process Improvement: Identify opportunities for process improvement and implement effective solutions. Collaborate with cross-functional teams to streamline processes and enhance efficiency. Stay updated on industry trends and technologies to incorporate best practices. Quality Assurance: Establish and enforce quality assurance standards for customer interactions. Conduct regular audits of calls and transactions to ensure compliance with company policies. Provide feedback and coaching to team members to improve performance. Reporting and Analysis: Generate and analyze reports on call center performance and customer feedback. Utilize data-driven insights to make informed decisions and implement improvements. Qualifications and Skills: Educational Background: A bachelor's degree in Business, Management, or a related field is preferred. Experience: Minimum of [5-10] years of experience in call center management or customer service leadership role. Skills: Strong leadership and interpersonal skills. Excellent communication and problem-solving abilities. Proficient in using call center software and customer relationship management (CRM) tools. Ability to work in a fast-paced environment and make data-driven decisions. Industry Knowledge: Familiarity with customer care trends, best practices, and emerging technologies in the industry. Certifications: Any relevant certifications in call center management or customer service will be a plus. If you believe you possess the necessary qualifications and skills to excel in this role, please submit your resume and cover letter to [contact email]. We look forward to reviewing your application. Compensation :- 6 to 8 LPA plus incentives Location : Serene Building No.106, 4th Floor, 4th C Cross Rd, 5th block, Koramangala Industrial Layout, S.G. Palya, Bengaluru, Karnataka 560095

Posted 3 weeks ago

Apply

1.0 - 5.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

REQUIREMENT IN INTERNATIONAL BPO SAL UPTO 35K INHAND + INCS AND ONE SIDE CAB EXCELLENT COMMS SKILLS REQUIRED OPENING IS FOR US COLLECTIONS PROCESS LOCATION-: NOIDA CALL@9155791190 / 7903496417 or share cv to SUMIT@SHADOWPLACEMENTS.COM Required Candidate profile CANDIDATES WITH 12 MONTHS EXPERIENCE IN INTERNATIONAL PROCESS CAN APPLY MUST BE OKAY WITH ROTATIONAL SHIFT WORK FROM OFFICE CALL@9953262467 / 9205503253 OR SHARE CV TO SUMIT@SHADOWPLACEMENTS.COM

Posted 4 weeks ago

Apply

1.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd., We are hiring candidates for Mortgage Post/Pre-Closing Services Skill. Please walk-in for interview on 9th July at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216038 Interview details: Interview Date: 9th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job description for Mortgage services Position: JL 2A Requirements: 1. Good understanding of mortgage services 2. Should have a minimum working experience of 1.5 years in mortgage services 3. Good understanding of mortgage life cycle 4. Good verbal and written communication 5. Should be comfortable working long hours to meet deadlines. 6. Strong Customer Service Skills 7. Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations 8. Knowledge of all the Title Documents and HOI and HOA documents 9. Willingness to work in multiple shifts Educational qualification and experience 1. Bachelors degree in commerce, business administration 2. Masters degree in business administration or business management is also acceptable 3. Min 1.5 years of experience in mortgage services is preferred. Duties and responsibilities 1. Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment 2. Recommends that loans not meeting the standards be denied. 3. Records data on status of loans, including number of new applications and loans approved, canceled, or denied 4. Gather all initial documentation required based upon Sub lender requirements Review / Validate Additional Liens, Active Judgments and Bankruptcies in a Title Commitment Complete the Subordination package as per Sub lender requirements 5. Recommend whether to approve or deny the application based on the data collected. 6. Review the loan package for the client 7. Validate the package as per the country specific requirement and regulatory requirement 8. Review the closing conditions 9. Informs supervisor about the discrepancy in title or survey Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A & 3A Shifts: US Shift Experience: 1.5 Yr Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Posted 4 weeks ago

Apply

1.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd., We are hiring candidates for Fraud Skill. Please walk-in for interview on 9th July at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL- 216038 Interview details: Interview Date: 9th July 25 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Job Description: 2A/3A Executes transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed between Infosys and client. Should have experience in Fraud domain (Overall experience of 1.5 years +), specifically relating to Check Fraud Detection & Deposit Fraud Detection Need to possess knowledge on hold, regulation CC, losses, impacts of losses, how to mitigate loss In depth knowledge in applications like STEP, FCMS, Actimize, Image Explorer etc Intermittent knowledge in MS Excel, Power point Good communication Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: US Shift Experience: 1Yr to 5Yrs Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Posted 4 weeks ago

Apply

1.0 - 4.0 years

2 - 6 Lacs

Pune

Work from Office

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Additional Responsibilities Unique to this Position Product & Service Information Level 1 (PSI) Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc) Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users. Understanding of Logistical concepts. Understanding and ability to expand on knowledge of Engine Familiarization. Interpret schematic/blueprints/wiring diagrams. Shift timing= Night Shift= 5:30 PM-2:30 AM

Posted 4 weeks ago

Apply

2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Service Capability, Capacity and Coverage - Applies the Service Capability, Capacity and Coverage process to understand customer expectations, business priorities, and where products are operating to provide capable and consistent service through available parts, information, tools, and qualified technicians according to published standards; analyzes service capability metrics to identify, prioritize and resolve channel development opportunities within the service network. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Requires previous relevant work experience; prior technical experience and/ or customer service experience is preferred. Additional Responsibilities Unique to this Position Product & Service Information Level 1 (PSI) Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc) Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users. Understanding of Logistical concepts. Understanding and ability to expand on knowledge of Engine Familiarization. Interpret schematic/blueprints/wiring diagrams. Shift timing - Night shift = 5:30 PM-2:30 AM

Posted 4 weeks ago

Apply

3.0 - 7.0 years

3 - 7 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

Process Trainer Role We are in the business of finding people happiness and consequently somebody who is jovial, mature, results- oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance. Responsibilities Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. Compile and submit monthly report on training activities and needs on a timely and concise manner Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity Coaching Team Members on Soft Skills & Process Organize and present activities that will reinforce the learning process. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process. Based on the evaluation, trainers recommend improvements.

Posted 4 weeks ago

Apply

0.0 - 3.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Hybrid

Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational weekoffs Candidates from within hiring boundary (only mumbai) DRUG TEST MANDATORY Required Candidate profile Qualification - Graduate freshers or HSC with minimum 6 months exp Excellent communication required 1 month work from office training and then work from home Candidates should be within boundaries.

Posted 4 weeks ago

Apply

1.0 - 6.0 years

2 - 5 Lacs

Chennai

Work from Office

Hiring KYC Analyst- International Banking Min 1 yr Experience in KYC Compliance Work location: Chennai Should have Good communication Graduation mandatory 5 days working Salary 5.5 lpa Rotational Shift & Rotational Off. Call Ancy 9487577302 . Required Candidate profile Candidate should have minimum 1 yr Experience in International KYC KYC Monitoring/Transaction monitoring is mandatory Immediate joiners preferred Refer your Friends & Colleagues

Posted 4 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

Posted 4 weeks ago

Apply

0.0 - 2.0 years

2 - 2 Lacs

Hyderabad

Remote

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later permanent work from home will be given 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later permanent work from home will be given Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937

Posted 4 weeks ago

Apply

0.0 - 2.0 years

3 - 4 Lacs

Noida

Hybrid

Freshers or candidates with up to 2 years of experience in Property & Casualty Claims Position Title : Analyst- Claims About the Opportunity: The team provides standardized and streamlined back-office support to world's leading insurers, reinsurers, MGAs and insurance brokers. We align our goals to the clients goals, adding value through domain expertise and flexibility. The team boasts of insurance and reinsurance experts in property and casualty, professional lines, healthcare, surety, homeowners, and various personal lines servicing clients across diverse geographies such as the U.S., Canada, Singapore, Hong Kong, Australia and New Zealand. What you'll be doing: • Support the team by processing various tasks in the claim life cycle. • Gain knowledge of commercial & personal property & casualty Insurance. • Gain knowledge of the end to end process of the Client • Analyze and input data into systems / databases • Operate process and ensure complete adherence to defined Service Level Agreements: i) Productivity ii) Turn-around-time iii) Accuracy iv) Timely maintenance of the various work trackers

Posted 1 month ago

Apply

0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Walk in Drive for International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2022 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2022 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees For queries pls WhatsApp to 9176282509 or email to ceciliea@scioms.com Salary : For Freshers -Rs. 2,13,000/- as CTC per annum + Retention Bonus For Experienced in AR calling/Patient calling process as per industry standards)

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies