Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities • Handling customers • Solving queries Female shift timings- Rotational shift ( you will get 9 hrs login. ) For male shift: Evening, night and the mid-night shift schedule}
Job Title: Customer Service Associate CTC: 0 - 1.86 LPA Location: Lucknow (On-Site) Experience: 0 to 1 Years Education: Graduation & Under Graduation both can apply Shift Timings: For Males: Rotational Shifts For Females: Between 7 AM to 8 PM Job Summary: We are looking for Customer Service Associates to join our premium process. In this role, you will manage customer queries and deliver exceptional support to ensure high satisfaction. The ideal candidate will possess strong communication skills and the ability to handle concerns professionally, maintaining a positive customer experience. Key Responsibilities: Handle inbound and outbound calls, providing accurate information and resolving customer queries. Efficiently resolve customer issues, maintaining a high level of professionalism. Ensure customer satisfaction by offering timely and high-quality service. Update customer records and process requests promptly. Work closely with internal teams to manage escalations and ensure seamless service delivery. Offer solutions: Suggest suitable products or services based on customer needs to drive sales and improve customer experience. Escalate unresolved issues: When necessary, escalate more complex issues to the appropriate department or senior team member. Maintain a positive tone: Build rapport with customers by providing a friendly, positive, and professional experience during each interaction. Required Skills: Strong Verbal and Written Communication: Proficiency in both Hindi & English to interact effectively with customers. Problem-Solving Abilities: A customer-centric approach to resolving concerns and providing solutions. High Call Volume Management: Comfortable working in an environment with high inbound call volumes. Attention to Detail: Ability to accurately update records and process requests without error. Multitasking Skills: Ability to manage multiple tasks and customers efficiently. Adaptability: Ability to work in a dynamic environment and adjust to changing processes or customer needs. Conflict Resolution: Skilled in managing difficult situations and de-escalating tense customer interactions. Teamwork: Ability to collaborate with internal teams to resolve customer issues effectively. Time Management: Ability to manage time effectively, ensuring timely resolution of tasks and calls. Interested candidates can call on the given number Tarun 8588985251
Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities • Handling customers • Solving queries Female shift timings- Rotational shift ( you will get 9 hrs login. ) For male shift: Evening, night and the mid-night shift schedule}
Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities • Handling customers • Solving queries Female shift timings- Rotational shift ( you will get 9 hrs login. ) For male shift: Evening, night and the mid-night shift schedule}
Full Time (WORK FROM OFFICE) Process: Chat support process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities • Handling customers • Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule
Full Time (WORK FROM OFFICE) Process: Chat/ Voice support process Profile: Customer Support Associate Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. Salary: 13k and 15.5k in hand with no deductions 6 days working with 1 rotational week off Notes: * Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement innovative ideas. *Strong problem-solving abilities. *Proficiency in MS Excel and computer skills. *Strong organizational and time-management skills. *Good decision-making skills. *Excellent interpersonal skills. Role & Responsibilities • Handling customers • Solving queries Female shift timings- 7am to 8 pm in between you will get 9 hrs login. For male shift: Evening, night and the mid-night shift schedule
this for work from office job we need good communication skills....
this for work from office job we need good communication skills....
this for work from office job we need good communication skills....
WE'RE HIRING! 🚨 Full-Time | Work from office 👩💻 Position: Customer Support Associate 🔄 Process: Voice & Chat Process 🕘 Login Hours: 9 Hours 🕰️ Shift: Rotational Shifts with 1 Rotational Week Off 💰 Salary: ₹13,000 – ₹15,500 (In-Hand) 📆 Working Days: 6 Days a Week What We’re Looking For 👇 ✅ Excellent communication & interpersonal skills ✅ Strong decision-making & problem-solving abilities ✅ Minimum 12th pass 💼 Roles & Responsibilities: 📞 Handle customer queries 🛠️ Provide effective solutions with a positive attitude 🌟 If you're ready to join a dynamic team and grow your career, apply now! 📩 DM me on whatsApp: Drop your resume at 8810767086 #Hiring #CustomerSupport #JobOpening #CareerOpportunity #SupportAssociate #FullTimeJobs #BlendedProcess
We are seeking enthusiastic and customer - focused individuals to join our BPO team. The role involved handling inbound and outbound calls, chats, or emails to provide excellent customer care service, resolve queries, ad support business operations. The candidate should possess good communication skills, problem solving abilities, and a positive attitude.
Job Title: Customer Care Executive (BPO)Location: Kolkata, West Bengal Job Type: Full-Time About the RoleWe are looking for enthusiastic and customer-focused individuals to join our BPO team as Customer Care Executives. The role involves handling inbound/outbound calls, resolving customer queries, and delivering excellent service to ensure customer satisfaction. Key ResponsibilitiesHandle customer queries through phone, email, or chat in a professional manner. Provide accurate information, resolve complaints, and ensure first-call resolution wherever possible. Maintain a positive, empathetic, and professional attitude toward customers. Document all interactions and update customer records in CRM systems. Achieve daily/weekly/monthly targets for quality, productivity, and customer satisfaction. Escalate unresolved queries to appropriate departments for timely resolution. Adhere to process guidelines, call scripts, and compliance requirements. Required SkillsExcellent verbal and written communication skills (English, Hindi, and local language preferred). Strong customer handling and problem-solving ability. Good listening skills with patience and empathy. Basic computer proficiency (MS Office, Email, CRM tools). Ability to multitask, work under pressure, and meet deadlines. Typing speed with accuracy (for chat/email processes). QualificationsMinimum: 10+2 (Higher Secondary); Graduate preferred. Freshers and experienced candidates are welcome. Prior BPO/customer service experience will be an added advantage. Shift & Work EnvironmentRotational shifts (Day/Night) as per process requirement. 6-day working with weekly offs. Comfortable working from office (Kolkata location). Perks & BenefitsCompetitive salary with incentives based on performance. Growth opportunities within the organization. Paid training and skill development programs. Employee engagement and recognition initiatives. Kindly Contact Deepanjan @ 7439721599, Kaushik @ 9330756001. Thanks!
Job Title: Customer Care Executive Location: Kolkata Department: Customer Service / Operations Employment Type: Full-time Job Summary: We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound and outbound customer interactions. The ideal candidate will be responsible for addressing customer queries, resolving issues, providing accurate information, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle customer calls, emails, and chat support professionally and efficiently. Resolve customer complaints and issues within agreed timelines. Maintain accurate records of customer interactions and transactions. Provide product/service information to customers and assist them in making decisions. Escalate unresolved queries to the concerned department and follow up until closure. Ensure customer satisfaction by providing prompt, courteous, and effective service. Meet performance targets such as call handling, quality scores, and customer satisfaction metrics. Adhere to company policies, procedures, and compliance requirements. Requirements & Qualifications: Minimum qualification: Graduate / Higher Secondary (12th Pass) with experience. 0–2 years of experience in a customer support / BPO role (Freshers with good communication skills are welcome). Excellent verbal and written communication skills in English, Hindi, and regional languages (as applicable). Good listening, problem-solving, and interpersonal skills. Ability to work under pressure and in rotational shifts. Basic computer knowledge (MS Office, email, CRM tools). Key Skills: Customer-centric approach Active listening and empathy Conflict resolution and patience Multitasking and time management Team collaboration Benefits: Competitive salary and performance-based incentives Opportunity for growth and career development Training and skill development programs Employee engagement activities
Job Title: Customer Support Associate Full Time (WORK FROM OFFICE) Location: Jopling Road, Hazratganj Salary: 13,000 to 15,500 (in-hand, with no deductions) Working Hours: 9 hours login + 1-hour break 6 working days/week, with 1 rotational week off Shift Timings: Rotational shifts (Day, Evening, Night, Midnight) Female: Day rotational shifts Male: Evening, Night, Midnight shifts Key Responsibilities: Efficiently handle and resolve customer inquiries. Provide excellent support through both chat and voice processes. Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner. Strong decision-making ability, especially when working under pressure. Key Requirements: 12th Pass or higher Minimum age: 18+ Ability to work from the office Strong communication, decision-making, and interpersonal skills Ability to work under pressure in a fast-paced environment Contact: For more details, please contact HR Akshita 8189011192 Niftel Communications