Nice Incontact Developer Tata Consultancy Services

4.0 - 9.0 years

6 - 16 Lacs

kolkata, chennai, bengaluru

Work from Office

Dear Candidate! Greetings from TCS !!! Role: Nice Incontact Developer Location: Chennai/Bangalore/Kolkata Experience Range: 4 to 10 Years Job Description: experience in working on Nice InContact Cloud solution, in Depth Knowledge in In-Contact cloud solutions. Knowledge of designing and development of strategies & IVR coding through In-Contact Studio, BAU support, knowledge in Java for IVR call flow coding and migration. Ability to work on creating and writing APIs and good knowledge in writing SQL Scripts Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools Design and Development of IVR call flow using NICE In-Contact,Expertise in resol...

Posted 1 month ago

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NICE Engineer Zensar Technologies

3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description NICE CXone Engineer Required Qualifications Minimum 3 years of experience with NICE CXone and Studio. Proven ability to build and maintain complex call flows using Studio. Strong understanding of NICE CXone architecture and modules. Experience implementing NICE CXone across multiple business units or departments. Familiarity with CXone APIs, integrations, and custom development. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Key Responsibilities Studio Expertise: Design and implement advanced call flows using NICE Studio, including custom logic and Studio actions. Develop tailored solutions to meet complex business requireme...

Posted 2 months ago

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NICE CXone Engineer Unique Erp Technologies

5.0 - 10.0 years

15 - 25 Lacs

hyderabad, pune, bengaluru

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Required Qualifications: Minimum 3 years of experience with NICE CXone and Studio. Proven ability to build and maintain complex call flows using Studio. Strong understanding of NICE CXone architecture and modules. Experience implementing NICE CXone across multiple business units or departments. Familiarity with CXone APIs, integrations, and custom development. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Key Responsibilities: Studio Expertise: Design and implement advanced call flows using NICE Studio , including custom logic and Studio actions. Develop tailored solutions to meet complex business requirements using Studios full capabiliti...

Posted 2 months ago

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NICE CXone Engineer Black And White Business Solutions

5.0 - 8.0 years

0 - 0 Lacs

hyderabad, chennai, bengaluru

Work from Office

About Client: Hiring for One of Our Multinational Corporations! Job Title : NICE CXone Engineer Qualification : Any Graduate or Above Relevant Experience : 5 to 8 Years Must Have Skills : 1. NICE CXone and Studio 2. CXone APIs Good To Have Skills : 1. ACD, IVR, routing and integrations Roles and Responsibilities : Studio Expertise: Design and implement advanced call flows using NICE Studio , including custom logic and Studio actions. Develop tailored solutions to meet complex business requirements using Studios full capabilities. Platform Implementation & Optimization: Execute configuration and deployment of features across multiple business units. Evaluate and implement new NICE capabilitie...

Posted 2 months ago

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NICE CXone Capgemini

4.0 - 9.0 years

15 - 30 Lacs

hyderabad, pune, bengaluru

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Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and QM components Develop and maintain skill-based routing, IVR logic, and omnichannel workflows Integrate NLU platforms with IVR and agent assist tools to enable conversational AI capabilities Monitor and troubleshoot call qu...

Posted 4 months ago

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Cetera - Nice in Contact Purple Drive Technologies

5.0 - 10.0 years

8 - 12 Lacs

Chennai

Work from Office

Role: Cetera - Nice in Contact EXP: 5-8 Location: Chennai/Pune/Kolkata share your updated resume to nivetha@purpledrive.com

Posted 5 months ago

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